April 26, 2024
James Lavoice Harvey State Farm Claims
43285 Klein Rd PO Box 52250
Hammond LA 70403-3419 Phoenix AZ 85072-2250
RE: Claim Number: 18-65Z4-89F
Date of Loss: April 12, 2024
Vehicle: 2019 Ford Fusion S FWD
VIN: 3FA6P0G71KR213394
Mileage: 141202 (observed at the time of inspection)
Dear James Lavoice Harvey:
Your policy provides for payment of the actual cash value of your vehicle, less any applicable
deductible for your total loss. Actual cash value is generally determined by the age, condition,
equipment and mileage of your vehicle at the time the loss occurred.
To assist us in determining actual cash value, we consider information obtained by our
representatives, information provided by you, vehicle valuation services, and other sources. If
you have additional information you wish us to consider, or if you believe we have not correctly
determined the actual cash value of your vehicle, please contact us.
The amount payable to you was determined as follows:
Actual Cash Value $11,362.00
Plus: Taxes $903.28
Title Transfer: $98.50
Title Fee $0.00
Subtotal $12,363.78
Less: Deductible $500
Payment to Lien/Lease holder (if applicable) $0.00
Total Net Payable to You $11,863.78
In exchange for completion of appropriate title documents, payment for the above amount in
settlement of your Comprehensive claim will be sent to you electronically. Please look for a
separate email from State Farm with instructions on selecting your payment method and
accepting your electronic payment. If the electronic payment is not accepted within 3 days, a
paper check will be automatically issued and sent to you, which takes 7-10 days.
To update your payment preference for electronic payments:
18-65Z4-89F
Page 2
April 26, 2024
1. Register/Log in to www.statefarm.com®
• For new accounts, you’ll need your claim number to register.
2. Click on your claim under My Account Summary.
3. Click Get started in the Opt-in to digital payments section under Next Steps.
4. Select your preferred email address and preferred mobile number.
5. Click Opt-In to digital payments.
Check your email frequently to see when payments are issued. Once a payment is issued, you
will need to approve the payment to accept the funds.
If your vehicle is incurring storage charges we will pay these costs through 05/01/2024. Any
charges thereafter will be your responsibility. In order to avoid any unnecessary out of pocket
costs to you, it is important to;
1) Move the vehicle on your own to a storage free location or
2) Allow State Farm® to move your vehicle to a storage free location. If this is your wish,
please call the facility where your vehicle is located to provide permission for State Farm
to move it (some facilities require written authorization). Remove your personal items
and notify State Farm when the vehicle is ready to be moved
You are not surrendering ownership rights or agreeing to a settlement by allowing your
vehicle to be moved to a storage free location.
Your covered rental is authorized through NO COVERAGE or when your policy limits are
reached, whichever comes first. Any charges thereafter will be your responsibility.
Enclosed is a checklist of documents and/or items you will need to return to us. Instructions and
samples are included for your reference.
Now that your vehicle has been determined a Total Loss, contact your local State Farm® Agent
to discuss your policy.
Thank you for choosing State Farm for your insurance needs.
If you have questions or need assistance, call us at (972) 732-3780.
18-65Z4-89F
Page 3
April 26, 2024
Sincerely,
Lea Johnson
Claim Specialist
(972) 732-3780
statefarmclaims@statefarm.com
For your protection, when emailing State Farm, please do not include sensitive personal information such as Social Security
Number, credit/debit card number (financial account number), driver’s license number, or health/medical information in an email.
Please contact us at (972) 732-3780 to discuss sensitive information.
State Farm Mutual Automobile Insurance Company
Enclosure(s): Settlement Documents
Return Shipping Label
Vehicle Evaluation
Take advantage of our self-service options
Go to statefarm.com® to easily review claim status, update communication and claim payment
preferences, and many other insurance services.
