E-Ticket booked with
Booking Confirmed
R360 Booking ID : 44117208641308601392
Partner Ref ID : GOFLDMT069581720864167
Booked on: Sat, 13 Jul 2024 15:19:33
Barcode(s) for your journey
MAA - BLR
Mr. Prabakaran Sigamani(Adult)
Departure Flight
Chennai to Bangalore | Thu, 18 Jul 2024 PNR Number : 6P4XT9
Air India AI - 562
07:40 MAA BLR 08:45
Thu, 18 Jul 2024 ------- 1 h 05 min ------- Thu, 18 Jul 2024
Chennai Airport Kempegowda International
Economy Airport
Terminal: 4
Terminal: 2
Traveller Details
Passenger Name Sector Class/Cabin Seat No. Meal(Name) Extra Baggage Status
Mr. Prabakaran
MAA-BLR Economy - - - Successful
Sigamani(Adult)
Fare Summary
Fare Details Amount(Rs.)
Base Fare Rs. 969
Total Tax Rs. 930
Partner Discount Rs. 341
Trip Secure Rs. 29
GOIBIBO Convenience Fee Rs. 329
Total Fare Rs. 1,916
Insurance Summary
Insurance Name Policy ID Price Status
Trip Secure D155897365 Rs. 29 Confirmed
Baggage Policy
Person Sector / Flights Check-in Baggage per person Cabin Baggage per person
Adult AI - 562 15 Kgs 7 Kgs
Booking confirmation shared on
Email ID prabakaransigamani94@gmail.com
Contact Number (+91) 9677006564
FAQs for Insurance
How can we do full cancellation ?
1. You have to first cancel your ticket at R360 via Smartbuy portal from the Manage Order Section. R360 will trigger a claim for the same with
Digit. Digit will acknowledge and process your claim.
2. You should cancel the policy at least 24 hours before travel date.
What are the steps for raising the claim for partial cancellation and amendment of flights ?
1. You will have to contact the concierge service for partial cancellation and ask them to cancel the ticket and raise a claim for you.
2. To raise the claim for partial cancellation, you have to cancel the ticket via concierge Service only. Cancellations done via the OTA
partners (GoIbibo, MMT, Yatra or Ease My Trip) will not be eligible for raising the claims.
3. You should cancel the policy at least 24 hours before travel date.
4. Please find the customer care details by clicking on this link .
What are the steps for raising the claim for domestic travel product ?
1. Trip Delay, Missed Flights, Cancellation by operator, Flight Diversion, Baggage Delay, and Personal Accident is covered under this policy.
2. You can raise your claim post flightâs landing to the destination from the R360 via SmartBuy Manage Order section.
3. You have to click on the â Raise Claim â CTA located under the â TICKET â section on the right panel to get re-directed to the Go-Digit
portal for initiating the claim raise process.
4. In case of Trip Delay, apply claim details gets auto-triggered via SMS when your flight gets delayed.
5. For Missed flight, Flight Diversion, Baggage damage: within 48 hours of the event occurrence.
6. There is no time limit for Cancellation by Operator, Baggage Delay and Personal Accident.
How long does it take to process the refund?
1. It takes 5-7 working days from the date of last received document.
If I have a connecting flight, will the product cover respective journeys ?
1. Product will only cover 1st leg of the journey, i.e if your journey is Bangalore to Rajasthan via Delhi, you will be covered for Bangalore to
Delhi.
Important Information
1. HDFC Bank SmartBuy will not be responsible for the change in the cancellation/modification charges and/or other rules and conditions
revised by respective airlines.
2. All cancellation and amendment charges, taxes and surcharges are subject to change without notice and must be borne by the
customer.
3. Please quote your GOIBIBO/R360 Reference ID/Airline PNR for all future communications related to this booking;and quote the Airline PNR
for all future communications with the airline.
4. Carry a print of this itinerary receipt at the time of Check in.
5. Please carry a valid photo identity card (Passport, Voter ID Card, PAN Card, Driving License) at the time of check - in, without which the
airline may deny you a seat on the flight.
6. Your travel on this itinerary is subject to Attention Airline terms and conditions.
Attention! Please read important flight ticket information!
1. This ticket is booked through our partner GOIBIBO.
2. Query and/or activity related to the service and/or modification and cancellation, please contact at 0124-4781820. Refund on flight tickets
will be For any as per the airline rules.
3. HDFC Bank SmartBuy is not responsible for any cancellations that occur at the partner side.
4. All bookings, modifications and cancellations are subject to Partner terms and conditions.
5. HDFC Bank SmartBuy is acting merely as a facilitator and the services and/or goods purchased via SmartBuy are provided by our
partners/merchants. HDFC Bank SmartBuy is not responsible for any fees, charges and/or taxes levied by the partners/merchants.
