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FE Frontier Script

Family Benefits is reaching out to provide information about a newly approved final expense program for individuals aged 45-80, covering funeral and burial expenses. The call includes pre-qualifying questions to ensure accurate quotes and addresses common objections, such as existing insurance or health issues. The company emphasizes affordability and the availability of agents to assist with the process.

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95 views2 pages

FE Frontier Script

Family Benefits is reaching out to provide information about a newly approved final expense program for individuals aged 45-80, covering funeral and burial expenses. The call includes pre-qualifying questions to ensure accurate quotes and addresses common objections, such as existing insurance or health issues. The company emphasizes affordability and the availability of agents to assist with the process.

Uploaded by

nibew28447
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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FE Frontier’s Script

My name is ________ from Family Benefits. How are you, today??

It’s a quick call to give you an update that state has approved a final
expense program that cover all of your funeral and burial expenses and
it’s for those who are above the age of 45.
 How old are you???? Age limit (45-80)
So we have one of our agent on the line who will provide you all the
information straight away on this call. So let me ask some pre-qualifying
question so my agent will give you accurate quotes. . Is that okay?????
 You are still residing in the state of ______???
 Who is your beneficiary???? (Son, Spouse or Daughter)
 Some carriers provide discount to those people who use Checking
or savings account and I believe you have one of them. Right????
 How do you pronounce your first & last name????
 Do you make your own financial decisions????
That’s all the information I was looking to verify. Let me get my agent
on line to help you with the quotes, is that okay?????
Rebuttals
NOT INTERESTED REBUTTAL: Ok but before you go these new affordable plans have just
been approved in your state and almost everyone qualifies. Our agent will provide you all
the information in the same call, okay?

ALREADY HAS INSURANCE (CX SAYS THEY HAVE INSURANCE):Great, it’s good you're
thinking ahead but the cost of funeral has increased over the years. Would you like to learn
more about possibly add some coverage if it is affordable for you.

ALREADY HAS INSURANCE (REBUT OPTION 2): Well, it’s good to be ahead however all of
our clients feel that every dollar is important these days. We would like show you some
comparable plan that could save money and assure you that you are getting the best value
for your dollar.

WHERE YOU LOCATED: We're located in Nevada; however we have 3000 insurance agents
across the country that helps individuals like you find an option for low cost Life Insurance.

HOW DID YOU GET MY INFO: We usually get your information from online requests or
senior databases

WHERE CALLING FROM: Family Benefits, we help senior in finding affordable Final Expense
coverage.

WHAT IS FINAL EXPENSE INS: Final expense is a life insurance policy that covers burial
expense and any other debts or obligations you may have.

HOW MUCH WILL IT COST: I understand, that is the GREAT thing about this plan because
these new policies are inexpensive and have only small monthly premiums. Our agent will
provide all the information. Would that be okay?

HEALTH PROBLEM: I'm sorry about that but that is ok, this new plan is approved to cover
everyone regardless of Health conditions

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