Impact Report 2024
Impact Report 2024
2024
About Ather
05                                09                           19                        23                        36
Note from our founders            Technological Innovation:    Stories from our          Magic happens when we     Driving Sustainability at Ather
                                  The Heart of the Ather       Community                 Think As A Species
06                                Experience                                                                       37
Note from our Chief                                            21                        24                        Energy and Carbon
Operating Officer                 11                           Process Optimisation:     Diversity and Inclusion
                                  Performance that Stirs       Driving the rhythm of                               39
07                                the Soul                     efficient manufacturing   26                        Waste Management
Our Commitment                                                                           Learning and Career
                                  12                                                     Development               42
                                  Commitment to Quality                                                            Water Management
                                                                                         28
                                  13                                                     Weaving Culture           43
                                  Safety: Our Top Priority                                                         EHS Awards
                                                                                         30
                                  15                                                     Culture of Safety and
                                  User Experience: At the                                Responsibility
                                  Center of Everything We Do
                                                                                         33                        Policy
                                  16                                                     Benefits to everyone
                                  One for the family:                                                              45
                                  The Ather Rizta                                        34                        Fostering An Ethical, Safe And
                                                                                         Community Engagement      Inclusive Environment
                                  18
                                  A Thriving Ecosystem:
                                  Powering the Future of
                                  Electric Mobility
Ather Energy ——— Impact Report 2024                                                                                Introduction | Product | People | Planet | Policy   5
Note from our
Chief Operating Officer
                                          We are pleased to present yet          environmental and social responsibil-
                                      another impact report on the Ather         ities. Our cross-functional approach
                                      journey.                                   has helped lay a strong foundation for
                                          As a young, vibrant organisation,      future goals such as carbon neutrality,
                                      we have maintained excellence, agil-       ESG reporting and GHG calculations.
                                      ity and team spirit in all that we have        We believe that engaging mean-
                                      accomplished. These last few years         ingfully with stakeholders both
                                      have helped us think through and           internally and externally enables us
                                      lay down key long-term strategies          to maintain efficiency and continually
                                      for our products, our people and the       improve our systems and processes.
                                      planet. Several of our initiatives have    Through these strong relationships
                                      been proactive in an effort to go          with internal and external stakehold-
                                      beyond the demands of compliance.          ers, we hope to ensure that Ather’s
                                      Our commitments laid down in our           ESG commitments and standards are
                                      EHSS policy underpins these goals.         communicated and adopted uni-
                                          We always keep the IFC Global          formly across the organisation.
                                      standards in mind while designing              We are proud of an energetic and
                                      our processes and have developed           ambitious team that is aligned with
                                      a robust Environment and Social            our moonshot of achieving our ESG
                                      Management System (ESMS) that              aspirations. Thanks to their work, we
Sanjeev Kumar Singh                   enables us to take focussed steps          have made significant strides in this
Chief Operating Officer               in achieving our long-term ESG             direction that are celebrated in this
                                      aspirations.                               Impact Report. There is more to be
                                          At Ather, ESG is a collective effort   done, and with all of us onboard, the
                                      and not just a top-down system. We         journey towards becoming a sustain-
                                      think collectively about our perfor-       able and responsible organisation
                                      mance while not compromising our           continues.
Ather Energy ——— Impact Report 2024                                                                             Introduction | Product | People | Planet | Policy   6
In India, two-wheelers are a major source of vehicular carbon emissions.
They account for a significant portion of urban air pollution, contributing about
20-30% of the total vehicular emissions in the country. According to a report by
the Council on Energy, Environment and Water, this impact is exacerbated by
the fact that two-wheelers makeup around 80% of all vehicles on Indian roads.
However, the increasing adoption of electric two-wheelers (E2Ws) offers a path
to reducing these emissions.
   At Ather, we are driven by a passion to create technologically advanced
and connected products, envisioning a sustainable and accessible future
of transportation. Consumers transitioning to electric two-wheelers seek
vehicles that provide an upgrade from their traditional vehicles in terms of
technology and customer experience, which is why we’ve focused on building
E2Ws that seamlessly combine technology, performance, and an exceptional
user experience. While we are at it, we are focussing on building a sustainable
organisation with people processes and policies that help us achieve our
moonshots.
Ather Energy ——— Impact Report 2024                      Introduction | Product | People | Planet | Policy   7
PRODUCT
Ather Energy ——— Impact Report 2024   Introduction | Product | People | Planet | Policy   8
Technological Innovation:
The Heart of the Ather Experience (1/2)
Our commitment to technologi-          understanding between rider and
cal innovation is the cornerstone      machine for an intuitive and person-
of everything we do. By focusing       alised experience.
intensely on technology and engi-           The all-new Ather mobile app
neering, we have developed our         becomes the central hub for the
range of scooters with features that   Ather experience. You can access
enhance the electric scooter experi-   vehicle information, manage
ence. An example is the Ather TPMS     charging schedules, and even track
which seamlessly integrates with       service appointments – all from your
the dashboard, providing real-time     hand. Features like live location shar-
tyre pressure monitoring and remote    ing, WhatsApp on the dashboard
accessibility through the Ather app.   and real-time diagnostics provide
This empowers riders to maintain       control and peace of mind, thus
optimal tyre pressure, a crucial       allowing focus on the joy of the ride,
factor impacting both range and        not the logistics.
performance for electric vehicles.
      This innovation extends
beyond hardware with Atherstack,
our evolving intelligent software.
In 2023, Atherstack 5 introduced
connectivity features like real-time
traffic updates, onboard navigation,
and remote diagnostics. The new                                                  Top: TPMS showing the real-time tyre pressure on the dashboard of the
                                                                                 Ather 450X. Bottom: Google Maps on dashboard with 3D perspective,
Atherstack 6 builds on this leg-
                                                                                 live traffic and two wheeler specific routes.
acy, transforming the smartphone
into the central hub of the Ather
experience, fostering a deeper
Ather Energy ——— Impact Report 2024                                                          Introduction | Product | People | Planet | Policy       9
Technological Innovation:
The Heart of the Ather Experience (2/2)
Atherstack allows us to create innovative features and updates like:
Send location to scooter from WhatsApp.   New UI on the Ather Rizta    Magic Twist™ allows the rider to decelerate        Coasting regen allows regeneration of charge
                                                                       using the throttle itself and minimise the use     while the vehicle is coasting.
                                                                       of brakes.
Ather Energy ——— Impact Report 2024                                                                             Introduction | Product | People | Planet | Policy        10
Performance that
Stirs the Soul
Ather’s intelligent design ensures        decelerate – a simple yet profound
performance while also maintaining        shift in control.
an impressive range. The 450 Series             Our scooters are engineered to
embodies this perfectly. The 450          deliver performance without sac-
Apex, launched on our 10th anni-          rificing efficiency. The Ather 450X
versary, culminates our efforts to        Gen 3 exemplifies this philosophy,
transcend performance and design          with an improved battery pack offer-
boundaries. We optimised the motor        ing a significant bump in range and
and powertrain to unleash an accel-       co-developed MRF performance
eration that propels the scooter          tyres providing superior grip and
from 0 to 40 km/h in just 2.9 seconds     shorter braking distances, even on
from the earlier 3.3 seconds, and this    challenging roads. This translates to
surge in power doesn’t compromise         a more confident and exciting ride,
practicality. The powerful motor can      no matter the terrain.
now effortlessly achieve a top speed
of 100 km/h compared to the earlier
90 km/h.
      But, innovation should not
compromise safety. Imagine a future
where braking becomes an intuitive
extension of acceleration, a seamless
dance between speed and control.
MagicTwist™ disrupts the traditional
hand-operated brake paradigm, inte-                                               Stills from Wheeecamp dirt edition (top) and track edition (bottom).
grating braking functionality directly                                            Wheeecamps are events organised for the customers to experience the
                                                                                  best of their vehicles.
into the throttle itself. Twist forward
to accelerate, twist backwards to
Ather Energy ——— Impact Report 2024                                                           Introduction | Product | People | Planet | Policy     11
Commitment to Quality
                                                                                     Ather scooters atop the Khardung La pass at 18,000 ft. above sea level,
                                                                                     during one of our extensive testing routines.
Ather Energy ——— Impact Report 2024                                                                   Introduction | Product | People | Planet | Policy        12
Safety: Our Top Priority (1/2)
Ather Energy ——— Impact Report 2024                                                              Introduction | Product | People | Planet | Policy      13
Safety: Our Top Priority (2/2)
Top: Emergency Stop Signal - In a panic braking situation,           Top: Skid Control - Wet roads, oil patches, potholes and sandy   Top: Theft & Tow Alerts - Even when your Ather Rizta family
ESS alerts the people around by activating the blinking of the       stretches are unavoidable on Indian roads. Skid Control tech-    electric scooter is parked, it’s vigilant. Even the slightest move-
tail light. This safety feature, seen only in high-end bikes/cars,   nology that keeps your family safe by avoiding skids on loose    ment will trigger a security notification on your phone and the
is now on Ather. Bottom: Live Location Sharing - Ensure your         surfaces. Bottom: Side Stand Sensors - The motor does not        lights of the scooter will start flashing to alert people nearby.
family back home aren’t worried about you by sharing your            get started if the side stand is engaged.                        Nothing better than a family e-scooter that takes care of itself.
live location with just the tap of a button on your Ather Rizta                                                                       Bottom: Side Stand Sensors - The motor does not get started
dashboard.                                                                                                                            if the side stand is engaged.
Ather Energy ——— Impact Report 2024                                                                                                         Introduction | Product | People | Planet | Policy               14
User Experience: At the Core
of Everything We Do
We design our scooters with the
rider at the centre of everything
to provide a comfortable, conve-
nient, and intuitive experience. The
Ather 450X Gen 3, for instance,
features redesigned mirrors based
on valuable customer feedback,
enhancing both safety and comfort.
Additionally, introducing a side-step
further improves accessibility for all
riders, especially families.
     To cater to the uniqueness of
every rider, the Ather 450X has two
battery variants – a larger 3.7 kWh      Comparison of the old (left) and redesigned (on right) mirrors.             Sidestep introduced as part of the accessories.
option for extended commutes
and a 2.9 kWh variant for those who
prioritize agility and a more afford-
able option so that everyone can
experience the thrill of riding an
Ather scooter, regardless of range
requirements.
Ather Energy ——— Impact Report 2024                                                                        Introduction | Product | People | Planet | Policy       15
One for the family:
The Ather Rizta (1/2)
Everyday commutes and family              akin to a gentle glide. This, com-
rides should be comfortable and           bined with telescopic forks and a
enjoyable. The Ather Rizta is a family    monoshock suspension, delivers a
electric scooter with advanced tech-      more relaxed and comfortable riding
nology and a design that personifies      experience, even on uneven roads.
comfort and safety, without taking        Every bump is absorbed, every turn
away the pure joy of riding. We           navigated with ease, ensuring a
craved a machine that embraced            comfortable experience.
the joy of shared journeys, a scooter
built for families, friends, and life’s
everyday adventures. The Ather
Rizta is the culmination of that
dream, an electric scooter designed
with practicality and comfort at its
core.
      But comfort is just the begin-
ning. We understand the struggle
of juggling groceries, helmets, and
backpacks on a regular scooter,
which is why the Rizta is a haven of
storage solutions.
      And not just about space; it’s
about a smoother, more relaxed
journey for everyone. We meticu-
lously engineered a longer, wider
subframe with a lower placement,
resulting in a ride that feels more
Ather Energy ——— Impact Report 2024                                             Introduction | Product | People | Planet | Policy   16
One for the family:
The Ather Rizta (2/2)
The Ather Rizta is more than just a
way to get from point A to point B.
It’s a comfortable and convenient
solution for families and those seek-
ing a practical electric scooter for
everyday adventures. With its focus
on comfort, ample storage, and a
smooth ride, the Rizta redefines the
family scooter experience.
                                        Top: Rizta features one of the largest seats in the segment, along with an integrated backrest for additional support for the
                                        pillion. Bottom left: Spacious and flat floorboard. Bottom right: A 22 litre frunk accessory that is designed for the Rizta with
                                        different compartments.
Ather Energy ——— Impact Report 2024                                                                          Introduction | Product | People | Planet | Policy             17
A Thriving Ecosystem: Powering
the Future of Electric Mobility
In addition to building electric       BIS ( Bureau of Indian Standards) and
scooters, we emphasize build-          BEE (Bureau of Energy Efficiency)
ing the ecosystem around EVs.          and developed the LECCS - Light
From the very beginning, we have       Electric Combined Charging
focused on establishing a vast         System and published it as Indian
network of charging infrastructure.    Standards - IS17017. It is the first
Our charging solutions include the     standard developed to cater to the
Ather Grid, a public fast-charging     charging requirements of LEVs in
network of 1973 chargers and 510       India and is the world’s first combined
neighbourhood chargers spread          AC (Alternating Current)/DC (Direct
across the country. We also offer a    Current) charging standard tailored
portable charger for home charging,    for EV two and three-wheelers. This
bundled and sold with our scooters.    simplifies the charging experience
This extensive network helps reduce    and reduces infrastructure clutter.
charging anxiety, offering riders a          We also launched our first
sense of security.                     smart helmet, Halo, with the vision to
       Ather had been working on       change the perception of helmets
designing and developing a con-        as a mere necessity, to an accessory
nector specifically for E2Ws. The      that enhances riding experiences.
connector was designed to surpass      The Halo comes with quality sound
global standards as it was import-     and a host of features such as auto
ant to open-source the hardware        WearDetect technology, wireless
for global adoption, thus opening      charging, the ability to control music
its IP in 2021. OEMs came together     and calls and Ather ChitChat™, which
to develop the connector standard      enables seamless communication            Top: Ather Grid being used to charge an Ather 450X.
                                                                                 Bottom left: Ather’s established charging connector that is now
and worked along with NITI (National   between the rider and the pillion.
                                                                                 a National Standard published by BIS.
Institution for Transforming India),                                             Bottom right: The Halo and Halo bit smart helmets.
Ather Energy ——— Impact Report 2024                                                                        Introduction | Product | People | Planet | Policy   18
Stories from
our Community (1/2)
                                          I am an entrepreneur from             blown away. There was nothing this
                                      Chennai. I began my journey into the      technically ahead in the market.
                                      world of EVs long before it became a          My first Ather was the 450 Gen 1.5,
                                      mainstream discussion. My first tryst     followed by a 450X Series 1. I used
                                      with EVs dates back to 2005, when I       to love the old dash animations, so
                                      got a BSA street model, albeit with a     much so that I postponed updates
                                      lead-acid battery.                        on the Series 1 almost every day to
                                          One of the main reasons I was try-    retain the limited edition dash ani-
                                      ing to shift more and more towards        mation that came with the scooter. I
                                      EVs is because the convenience of         admire Ather’s willingness to disrupt
                                      “always having a full tank” resonated     the market with its innovation, which
Rahul Ravindranath                    deeply with me, eliminating the           has almost made me a marketing                 Rahul riding his Ather 450 Apex on the Madras
Chennai                                                                                                                        International Circuit.
                                      hassle of frequent trips to the petrol    agent for Ather in Chennai. I have
                                      bunk. But this pursuit of the perfect     been a moderator on the Ather
                                      EV for me was quite prolonged.            Forum, where I’ve met a lot of like-
                                          It wasn’t until Ather Energy came     minded EV enthusiasts and shared
                                      around that I found my perfect            my love for this brand.
                                      match. I recall driving to Bangalore
                                      a few times to see the Ather being
                                      tested. The distinctive sound of
                                      the Ather wheee-ing past caught
                                      my attention on the road. I have
                                      been following Ather for some
                                      time already and even travelled to
                                      Bangalore for the opening of the first
                                      EC. I still remember my first test ride
                                      at the Ather Experience Centre. I was
Ather Energy ——— Impact Report 2024                                                                                       Introduction | Product | People | Planet | Policy    19
Stories from
our Community (2/2)
                                           I am a sports management grad-         Indore EC due to the COVID lock-
                                       uate from IIM, and I hope to one day       down. My need for a scooter was
                                       manage the Indian Cricket Team.            pretty routine. I would travel to and
                                       In my free time, I also enjoy watch-       from college, run errands on it or just
                                       ing Formula 1, and I support Max           go out to meet friends with it. I’d also
                                       Verstappen.                                taken a long trip to Ujjain with the
                                           Before laying my hands on the          Ather, which was almost 60kms one
                                       450X Series 1, I owned a Honda Dio.        way, but I’d rather use it as a means to
                                       I was looking for something I could        relax and go on a peaceful ride in the
                                       depend on to get to college and ride       night - just my music and his Ather.
                                       around the city with my friends. My           I am looking forward to getting the
Tanishq Khare (on the right) from      cousin owned an EV, but it was very        Ather Rizta, as my family has grown to          Tanishq taking delivery of his Ather 450X Gen 3.
Indore, taking delivery of his Ather   ordinary and had less range, which         love the scooter as much as I have.
450X Series 1.
                                       didn’t help with my view on EVs. But
                                       when the Series 1 launched, that’s all
                                       I wanted! The dashboard, smart fea-
                                       tures, durability and scooter’s looks
                                       changed my mind about EVs. When I
                                       talked to my parents about the Ather,
                                       they’d never been convinced so eas-
                                       ily about anything I’d wanted to buy,
                                       especially since they didn’t want me
                                       to get a bike.
                                           I made the booking for my Ather
                                       around February 2020, and after a
                                       long wait, finally received it in August
                                       2021, as it took a while to open the
Ather Energy ——— Impact Report 2024                                                                                          Introduction | Product | People | Planet | Policy       20
Process Optimisation: Driving the
rhythm of efficient manufacturing
At Ather, we have adopted lean           control, etc, have been introduced
manufacturing principles, focus-         and have helped improve our SPR
ing on Takt, Flow and Rhythm. Our        (Straight Pass Ratio). With the MES
production lines are compatible          system and our focus on adher-
with making different models with        ence to defined processes and
no change-over time. This has            systems, periodic audits, working
increased the company’s flexi-           on gaps identified during audits and
bility to deliver products based         zone-wise daily work management
on customer requirements. With           to monitor and correct any pro-
a systematic implementation of           cess deviations effectively, we’ve
autonomous maintenance modules,          achieved a 98.5% Straight Pass Ratio
one of the pillars of Total Productive   for the battery plant.
Maintenance (TPM), we can reduce               With a digital history main-
machine downtime significantly by        tained for every product backed by
77% in vehicle and battery plants.       all important information regarding    Vehicle assembly line at Hosur factory.
This helps reduce minor stoppages,       traceability and process parameters,
promote proactive identification of      this data-driven approach is now
abnormalities and correct them in a      helping us achieve the next level of
preventive way.                          operational efficiencies.
       With in-house Manufacturing
Execution Systems (MES) being
implemented in our battery and
vehicle plants, we have been able
to control processes in real-time.
Many error-proofing interlocks,
such as mix-up prevention, torque
control, multi-skill chart, sequence
Ather Energy ——— Impact Report 2024                                                                 Introduction | Product | People | Planet | Policy   21
PEOPLE
Ather Energy ——— Impact Report 2024   Introduction | Product | People | Planet | Policy   22
Magic happens when we
Think As A Species
Over the last ten years, Ather has
consciously nurtured talent in the
                                              Ather’s People Operations and
                                        Strategy (POPS) team supports the
                                                                               84% increase in
organisation, which has helped us       overall employee experience by         headcount in FY 2023
reach our moonshots. The Ather          attracting adept talent, motivating
story is written by people who build    them with work content, and retain-
what they’d love to use. And our        ing them by facilitating individual
secret sauce is what we call Think As
A Species™ (TAAS).
                                        growth in alignment with the organi-
                                        sation’s growth.
                                                                               4+ years average
                                                                               tenure of leadership
                                                                               82% annualized
Logo of our culture collective,
Think As A Species.                                                            retention rate in FY 24
Ather Energy ——— Impact Report 2024                                              Introduction | Product | People | Planet | Policy   23
Diversity and Inclusion (1/2)
Ather has always believed that           Ally-ance: Womxn at                                                              Being in an organisation that is
a strong team is one where dif-                                                                                       almost 85% male, it’s comforting
ferences are recognised and
                                         Ather                                                                        to have a group of women to talk to
embraced. To build products for               At Ather, an Ally-ance refers to                                        whose everyday concerns you can
everyone, the company believes it        a group of full-time team members                                            relate to. As understanding and car-
needs a workforce that offers space      who voluntarily come together to                                             ing as most of our male colleagues
for different realities, with people     champion a shared identity and                                               are, at the end of the day, only a
coming from diverse backgrounds          interest and advance its DEI jour-                                           woman can understand what it’s like
and experiences.                         ney. Formed in late 2023, Womxn’s                                            to be a woman at work. Be it to talk
      In 2022, Ather created MOSAIC,     Ally-ance is a self-led group that was                                       about the mental effort of running
its DEI identity, to cement the belief   formed to create a safe and toler-                                           a home, the changes our bodies go
                                                                                  Divya Nambiar
that people with their differences       ant space for all Womxn at Ather,        People Communications               through every month, the kind of
don’t have to conform to a pre-          be accountable and committed to          Lead                                experiences at work that often go
defined pattern while being aligned      the objectives of the ally-ance, and                                         unnoticed because it has become so
collectively towards our True North      encourage allyship from others in                                            normalised, or just having a shoul-
of creating the electric future.         the organisation.                                                            der to cry on, the power of female
      In 2022, Ather constructed                                                                                      friendships is often underestimated.
gender-neutral washrooms and                                                                                          That’s what we hope to build with this
ramps in its corporate office to make                                                                                 Ally-ance. A self-led group of women
office infrastructure inclusive and                                                                                   coming together to hold space for
accessible.                                                                                                           each other. We’re still very new and,
                                                                                                                      hence, finding our footing. We hope
                                                                                                                      to have open conversations about
                                                                                                                      some of the common challenges
                                                                                                                      women face, especially in the work-
                                                                                                                      place, and collectively solve them.
The logo of MOSAIC, our DEI program.
Ather Energy ——— Impact Report 2024                                                                       Introduction | Product | People | Planet | Policy   24
Diversity and Inclusion (2/2)
Ather Energy ——— Impact Report 2024             Introduction | Product | People | Planet | Policy   25
Learning and Career
Development (1/2)
Learning to Lead                         Dojo at Hosur Factory                    Learning
Learning to Lead was launched in         In manufacturing, a Dojo centre is
                                                                                  Assistance Policy
2022 as a platform to discuss team       a place for training and preparing             Learning is continuous, and
members’ challenges, changes, and        team members, especially new             the Learning Assistance Policy
opportunities while transitioning        ones, for our roles on the shop floor,   helps team members enroll in
into a Functional Manager from an        using replica models or mock-ups.        a course or learning program
individual contributor role. The four-   Ather has completed 18 Dojo evalu-       of their choice from accredited
month program covers the psycho-         ation batches (with 6 Dojo modules:      institutes. Team members are             DOJO training being carried out as part of the
                                                                                                                           induction program in the Ather factory.
logical transition required and the      Product, Safety, Battery, Production,    eligible to get 100% reimburse-
resultant bottlenecks as a first-time    Dexterity, and Quality), covering 593    ment on the course fee and paid
manager. In 2022 and 2023, 61            associates since the Vehicle Factory     time off to attend classes, write
Functional Managers went through         in Hosur was set up.                     exams, etc. In 2022 and 2023,
this program.                                                                     five team members availed
                                         National Employability                   themselves of the benefits of
Step Up                                  Enhancement
                                                                                  this policy.
Ather Energy ——— Impact Report 2024                                                                              Introduction | Product | People | Planet | Policy          26
Learning and Career
Development (2/2)
                                          The Learning To Lead program                                                The Step Up program changed
                                      provided an invaluable forum for                                             my career to a level-up. This program
                                      understanding the challenges                                                 groomed my professional email writ-
                                      faced by fellow managers. Through                                            ing and also in behavioural aspects.
                                      insightful discussions and guided                                            The module also covered core auto-
                                      introspection, I honed my manage-                                            motive tools like 7 QC tools and 8D
                                      rial skills and shaped my leadership                                         problem solving, which enriched my
                                      style. For me, the program empha-                                            mechanical core knowledge. I also
                                      sised ownership. In a case study, we                                         learnt how to build good relation-
                                      analysed a situation where a team                                            ships with people and make good
                                      member missed a critical deadline.                                           decisions. It imparted a collaborative
Swati Sharma                                                                 Murali K
Lead - Vehicle Service                Instead of blaming them, I applied     Associate - Vehicle Assembly          way of working.
Strategy                              the coaching principles I learned. I   (Step Up batch of 2022)
Ather Energy ——— Impact Report 2024                                                                    Introduction | Product | People | Planet | Policy   27
Weaving Culture (1/2)
Ather Energy ——— Impact Report 2024                                                                            Introduction | Product | People | Planet | Policy   28
Weaving Culture (2/2)
Informal Learning
Opportunities
Ather, as a company, believes that       Noise Vibration and Hoarseness
sharing context is paramount to          (NVH) podcast: Ather’s internal pod-
having a team that is aligned with       cast featuring different teams and
our True North. This context is about    the work they have been doing.
knowing what is happening in dif-        The Boring Conference (TBC): TBC
ferent corners of the organisation,      is where experts from different walks
technical details of the automotive      of life are featured. They are invited
landscape, and looking beyond            to the office to talk about their jour-
Ather by listening to stories of         neys and experiences.
people who are pursuing innovation       Auto for All: Hosted by in-house
in our fields and doing interesting      experts, Auto for All is a series of
things in the world. Ather has various   sessions that make all things auto-
forums to facilitate all this:           mobile accessible to all.
The logo of TBC                          The logo of NVH podcast                   Top: Still from an NVH podcast on Charging Infrastructure.
                                                                                   Middle: Still from a TBC event with Gujarat Titans cricket team players.
                                                                                   Bottom: Still from an Auto For All session about ‘Braking’.
Ather Energy ——— Impact Report 2024                                                             Introduction | Product | People | Planet | Policy         29
Culture of Safety and
Responsibility (1/3)
We are committed to creating a          Safety Training                         0.81 Lost Time Incident Rate*
workplace where people make
decisions, keeping ethics and                 With more than 3500 hours         against target zero for FY 24#
compliance in mind, as stated in the    covered in EHSS training across
company’s Code of Ethics policy.        our facilities, team members have
Every new team member undergoes
the New Employee Orientation pro-
                                        undergone training for risk assess-
                                        ment, battery safety, ISO awareness,
                                                                                3,885 safety observations
gramme, where team members learn        workplace safety, one-point lessons,    reported in FY 24#
about Ather’s respectful workplace.     and EHSS audits.
As a compliance requirement, all              Tool Box talks which are infor-
team members at Ather have to go        mal safety meetings that focus on       88% closure rate of reported
through a module on the Prevention      topics related to the job like safety
of Sexual Harassment (POSH) and         hazards, risks and safe work prac-      safety observations in FY 24#
the Code of Ethics.                     tices etc. are also held from time to
      Manufacturing innovations are     time.                                   *The Lost Time Incident Rate (LTIR) is the safety performance indicator that measures
                                                                                productive time lost after every lost time incident. #Data relevant only to the Hosur Factory.
helping us improve the ergonom-
ics of each workstation, making its
operations more operator-friendly.
We also ensure its employees work
in a safe environment by taking a
proactive approach to identifying
and resolving unsafe acts by the
shopfloor team. As a result, no major
injuries were reported in FY24.
Ather Energy ——— Impact Report 2024                                                                   Introduction | Product | People | Planet | Policy                          30
Culture of Safety and
Responsibility (2/3)
Emergency Response                       Safety Systems &
Preparedness                             Processes
     At Ather, emphasis is placed              We have implemented risk mit-      Implementation of work permits,
on being prepared for emergencies        igation processes with specific risk     a system to ensure high risk
and having a well-equipped team to       mitigation activities to help improve    activties are executed in a safe
handle emergencies. We conduct           workplace safety. As part of risk mit-   manner thereby preventing
mock drills, fire safety training, and   igation, the following systems have      unauthorised personnel at the
capacitating emergency response          been implemented across Ather            workplace.
teams on the emergency response          facilities over the last two years:      We added safety aspects to the
process across all facilities.              HIRA (Hazard Identification & Risk    Change Request process.
     The following activities are           Assessment)                           5S, PPE matrix, and scrap manage-
executed to strengthen emergency            • Risk assessment completed for       ment processes.
preparedness:                               701 activities                        Supplier Risk Assessment Matrix,
   Emergency Response Manual                • Identification and mitigation of    audits, and Retail Partners EHSS
   preparation                              134 high risks                        directives.
   Emergency infrastructure setup           • 90% closure of implementation
   and Inspections                          of controls (Engg. and Admin
   Emergency Response Team                  Controls, PPE, etc.)
   (ERT) formation                          GEMBA walks : Safety walks done
   Training and awareness sessions          with cross functional teams to
   for the ERT                              observe and identify unsafe
   Conducting mock drills                   behaviours and conditions.
Ather Energy ——— Impact Report 2024                                                                         Introduction | Product | People | Planet | Policy   31
Culture of Safety and
Responsibility (3/3)
Safety Culture                        Safety across our
Creation                              Retail Partners (RPs)
     At Ather, all team members are        Our commitment to our safety         ERT training to strengthen emer-
included in safety programmes to      standards must be extended to our         gency response.
ensure each individual’s commit-      network of Retail Partners (RPs)          Participation of RPs during the
ment to ensuring a safe day at the    operating our Experience Centres          celebration of special occasions
workplace. Various engagement         and Service Centres. Our EHSS Policy      such as National Safety Month,
activities are organised for team     applies to all our Retail Partners. The   Road Safety Week, etc.
members to participate and contrib-   safety initiatives include:               EHSS layered audits and sample
ute towards the creation of a safer      Safety directive system imple-         audits to ensure safety systems
workplace. These include:                mentation for new ECs and SCs          are implemented and sustained.
   Safety Skits                          to ensure safety and compliance
   Safety Campaigns                      standards are in place.
   Tool Box Talks                        Battery cleaning and disposal
   Safety Committee Meetings             procedures for the highest safety
   Safety Suggestions & Kaizens          with regard to batteries.
                                         EHSS New Employee Orientation
                                         sessions for retail partners as we
                                         commit to improving the safety
                                         practices at RPs.
                                         Hazard identification and risk
                                         assessment carried out for every
                                         operation.
                                         PPE Matrix to identify risks and
                                         reduce them.
Ather Energy ——— Impact Report 2024                                                                        Introduction | Product | People | Planet | Policy   32
Benefits to everyone
Life cannot ride pillion to work, and    Team Member                                 Mental Wellness                          Health initiatives at
our benefits are designed with this
in mind. At the core of our benefits
                                         Discount                                    Benefit                                  the Hosur Factory
philosophy lies a seemingly simple              Ather loves what it has built, and          Mental and emotional well-be-           Mental and emotional well-be-
thought: improve our team mem-           to share the same passion, all Ather        ing are just as important for a ful-     ing are just as important for having
bers’ quality of life, both within and   full-time team members are entitled         filling and balanced life. Ather’s       a fulfilling and balanced life. Ather’s
outside the organisation. We do this     to Rs 20,000 discount on buying an          Employee Wellness and Assistance         Employee Wellness and Assistance
through our insurance plans, Flexi       Ather scooter for themselves or their       Program offers information and           Program offers information and
Benefit options, and wellness initia-    family members.                             professional guidance in health and      professional guidance in the area
tives, among other things.                                                           wellness, including the option to        of health and wellness, including
      We regularly review and update     ESOP Cash Settlement                        receive completely confidential one-     the option to receive completely
our benefits to respond to our team                                                  on-one counselling sessions from         confidential one-on-one counsel-
members’ changing needs. For
                                         Programme 2022                              mental health professionals.             ing sessions from mental health
example, we recently introduced                In 2022, we gave our team                                                      professionals.
leaves for miscarriage and medical       members the opportunity to real-
termination of pregnancies for team      ise wealth creation through an
members.                                 Employee Stock Option (ESOP) cash
                                         settlement programme, allowing
                                         team members to request cash
                                         settlement for a maximum of 20% of
                                         their vested ESOP units.
Ather Energy ——— Impact Report 2024                                                                               Introduction | Product | People | Planet | Policy   33
Community Engagement
Ather has connected with the com-       Awareness for children on World
munities nearby through volunteer-      Environment Day around the
ing and employee giving initiatives.    effects of single-use plastics.
The company has clocked in about        Factory associates planted 600
1148 volunteering hours contributed     saplings.
by 237 team members. The organ-         Donation drive to support the
isation also conducted two team         education needs of schools in
member donation drives for the          Bangalore.
education needs of children and         Revamping the government
disaster response, furthering our       school environment with murals in
commitment to respond to urgent         Bangalore.
humanitarian needs during natural       Donation of immediate food
disasters. Through these initia-        needs for people affected by
tives, Ather was able to impact five    Cyclone Michaung in Chennai.
schools covering around 500 chil-       Travel support for the block-level
dren. Some of our other highlights in   polio vaccination drive in Thally
this space include:                     Block near the Hosur Factory.
                                        Volunteering activity to make
                                        paper bags using old newspapers
                                        for kirana shops around the Hosur
                                        Factory.
                                                                             Top: Cloth bags given to children of schools near our factory.
                                                                             Bottom: Team members volunteering to paint wall murals in
                                                                             a school near our corporate office.
Ather Energy ——— Impact Report 2024                                                      Introduction | Product | People | Planet | Policy    34
PLANET
Ather Energy ——— Impact Report 2024   Introduction | Product | People | Planet | Policy   35
Driving Sustainability
at Ather
Environment and                             Environment, Health,
Social Management                           Safety and Social
System (ESMS)                               Policy
      At Ather, we strive to proac-               Ather has developed the EHSS
tively identify, assess, and manage         Policy to express its commitments
Environmental and Social (E&S)              and mainstream EHS considerations
risks associated with our business          into all its activities. The policy has
operations through a structured and         been developed in alignment with
comprehensive approach. Our E&S             national and international EHS
Management System (ESMS) serves             safeguards to identify, assess, man-
as a framework for our commitment to        age, and monitor the EHS risks and
sustainability, enabling us to mitigate     opportunities in its activities.
potential EHSS-related risks and con-
duct our business in a responsible and      IMS Certification
environmentally conscious manner.
      The ESMS has been developed                Ather holds ISO14001 and
to provide an umbrella framework            ISO45001 certifications, demonstrat-
at the corporate level to guide the         ing our commitment to creating a
company through the entire project          safe and healthy workplace environ-
lifecycle. It will enable the systems and   ment for our employees, minimising
procedures across the facilities to be      our negative environmental impact,
synchronized and enforced system-           and promoting a more sustainable
atically. With this objective, the ESMS     future.
has been developed to implement the
systems and procedures uniformly
across all Ather facilities.
Ather Energy ——— Impact Report 2024                                                   Introduction | Product | People | Planet | Policy   36
Energy and Carbon (1/2)
Ather Energy ——— Impact Report 2024                                                                           Introduction | Product | People | Planet | Policy        37
Energy and Carbon (2/2)
Ather Energy ——— Impact Report 2024                                                                             Introduction | Product | People | Planet | Policy   38
Waste Management (1/3)
Ather Energy ——— Impact Report 2024                                                                            Introduction | Product | People | Planet | Policy   39
Waste Management (2/3)
Ather Energy ——— Impact Report 2024                                                              Introduction | Product | People | Planet | Policy           40
Waste Management (3/3)
Ather Energy ——— Impact Report 2024                                  Introduction | Product | People | Planet | Policy   41
Water Management
Ather Energy ——— Impact Report 2024                                                                    Introduction | Product | People | Planet | Policy   42
EHS Awards
Ather Energy ——— Impact Report 2024                                                            Introduction | Product | People | Planet | Policy   43
POLICY
Ather Energy ——— Impact Report 2024   Introduction | Product | People | Planet | Policy   44
Fostering An Ethical, Safe
And Inclusive Environment
Over the two financial years, we have
taken great strides in our commit-
                                         Strong grievance redressal sys-
                                         tems customised for the Hosur
                                                                               99% employees trained
ment towards building an ethical,        Factory and our corporate office in   on POSH practices
safe, and inclusive work environment     Bengaluru with clearly articulated
by putting policies in place. Some of    investigation processes are in
our highlights from the previous two
FYs are:
                                         place.
                                         Having whistleblower mechanisms
                                                                               99.2% employees trained
   Implementing a Code of Ethics that    to establish the external communi-    of Code Of Ethics
   defines our commitment to team        ty’s trust in the brand.
   members, customers, stakeholders      A progressive performance man-
   and the community. It empowers        agement system enabling ‘mean-
   and guides team members to han-       ingful conversations’ and alignment
   dle ethical dilemmas in everyday      to a purpose larger than oneself
   work.                                 has been established.
   Establishing our commitment to a
   safe, sustainable and diverse work-
   place outlined by our Prevention Of
   Sexual Harassment, Anti-Bribery
   and Anti-Corruption, Anti-Fraud and
   Fraud Reporting, Equal Opportunity,
   and Diversity & Inclusion policies.
Ather Energy ——— Impact Report 2024                                                 Introduction | Product | People | Planet | Policy   45
Ather Energy ——— Impact Report 2024   46