HARNEET KAUR
harneet3kk@gmail.com
6097214302
PROFESSIONAL SUMMARY:
● Highly skilled and expert IT professional with 10+ years of experience as a Business Analyst and
3 years as a Project Manager with in-depth knowledge of Banking and Finance Industries.
● Strong knowledge about Asset Classes like Stocks, Bonds, Currency, Mutual Funds, Exchange
Traded Funds, Derivatives
● Core understanding of Trade Life Cycle and Trade Order Management.
● Conducted JAD sessions, Brainstorming sessions, 1-1 sessions and interview sessions with end-
users, Subject matter expertise, Developers and QA testers.
● Experienced in making presentation to client and working with business users at various levels of
the client organization.
● Checking and Validating Requirements in conjunction with the stakeholders. Tracing and
managing requirements throughout the development process.
● Expertise in creating UML diagram as Activity diagram, Sequence diagram, Wireframe diagrams,
Swimlane diagrams using MS Visio.
● Participated in various sprint and scrum meeting under Agile methodology as well as sprint
planning & review meetings to prioritize the product backlog in day-to-day schedule, throughout
every sprint.
● Built JIRA boards and Filters to manage Product Backlog and Ongoing Sprint and added
necessary Charts for tracking project performance such as the Release Burn-Up and Sprint
Burndown Chart.
● Extensive involvement in preparing and reviewing documentation including business and user
requirements, functional requirement, product backlog, release backlog, sprint backlog, epics,
user stories, project and status reports.
● Used Microsoft Teams and Confluence page to manage documents and help ensure integrity of
content.
● Interacted with the Developers and QA testers to validate the bugs and conducted walkthrough
meetings.
● Skilled at reviewing the Test Scenarios and Test Plans and assisted in Defect Management and
User Acceptance Testing (UAT).
● Worked with QA/Testing Team to develop Test Objectives, Test Plans, Test Scenarios, Test
Cases.
● Drafted test cases and test scenarios using Gherkin Format (Given-When-Then) for Behavior
Driven Development (BDD) using Feature Files on Cucumber.
● Experience working on Feature Files Scenarios like Background, Outline, Parameter, Data
Tables.
● Experience in conducting GAP Analysis by writing the AS-IS and TO-BE documents.
● Worked extensively on defining product backlog, sprint backlog, writing epics and user stories,
and creating user story elaboration documents.
● Strong knowledge in Software Development Life Cycle (SDLC), Agile, Waterfall methodologies.
● Strong knowledge in creating and executing SQL queries to perform backend testing.
● Experience in working on tools MS Visio, Word, PowerPoint, Excel and testing tools as ALM
(Quality Center), JIRA.
DOMAIN/TECHNICAL SKILLS:
● Requirement Analysis and Project Planning: Microsoft Teams, JIRA, Confluence, Visio, Word,
Excel, PowerPoint, SharePoint, HP ALM-Quality Center, Microsoft Project Plan
● SDLC Methodologies: Agile (SCRUM), Waterfall
● Behavior-Driven Development (BDD) – Cucumber (Feature files)
● Programming Languages: HTML, SQL
● Database, Reporting and ETL: Data Studio, MySQL, MS SQL Server
● Familiar with AWS practitioner concepts
PROFESSIONAL EXPERIENCE:
Citi, Jersey City, NJ February 2021– Present
Project Manager/ Sr. Business System Analyst
June 2022 – Present
This project was the part of the Trade Surveillance Markets Compliance, where I led the project to
onboard a new Fixed Income source systems data which were not covered by the Citi FI surveillances. To
achieve that, I did the initial gap analysis with the business where I found which source systems are in-
scope/out-scope, and with what type of FI products. Then, I defined the project requirements by
identifying project milestones, phases, and elements.
Based on that business, I prioritized the source systems and then determined the project timelines. I was
involved in this project from end-to-end SDLC phases.
Other than that, I was handling multiple BAU items, where I was leading multiple small teams
simultaneously.
Sr. Business System Analyst / Project Manager
February 2021 – May 2022
Project 1
Project Description: This project was under Anti Money laundering (AML), where we created the
platform to integrate global end to end data reconciliation to support the trade surveillance program with
data quality controls, governance, and data measurement reporting. To achieve this, we have created the
platform between the source systems and monitoring platforms where we reconcile the data and see if
there are any breaks due to missing trades, orders data, duplicate trades, or incorrect format records that
get dropped during data ingestion into monitoring platform daily. Then recon output or breaks are sent to
a reporting output platform for disposition and investigation of breaks to generate alerts.
Project 2
Project Description: This project was part of Anti money laundering (AML), where we have
implemented a global end to end data reconciliation process to support KYC platform with data quality
controls, governance, and data measurement reporting. To achieve this, we have created the platform
between the KYC (source systems) and monitoring platforms where we reconcile the reference data and
see if there are any breaks or mismatches in the data due to various frequency and data sources. Then
recon output or breaks are sent to a reporting output platform for disposition and investigation of breaks
by the users (KYC).
Responsibilities:
• Analyzing client’s business requirements and processes through document analysis, constructing
easy-to-understand high-level workflows charts and diagrams; studying system capabilities;
writing specifications. Defined project requirements by identifying project milestones, phases
and elements.
• Defining project requirements by identifying project milestones, phases and elements.
• Versatile use of appropriate SDLC (agile and waterfall) to achieve project goals and timeline.
• Gathering, analyzing, documenting functional and technical requirements from both formal and
informal sessions and validate the needs of the business stakeholders.
• Leading the team and making sure that everyone in a team fully understands the business needs.
• Developing user stories and specific requirements for new releases and work closely with
application development and data operations teams to ensure features and releases function
according to user stories, requirements and product strategy.
• Extensive involvement in preparing and reviewing documentation including business and user
requirements, functional requirement, project and status reports.
• Managed project through daily meetings, weekly reports and identifying risk and tracking issues.
• Negotiate and liaise between business teams, technology teams, and support teams.
• Identify root causes and corrective actions to meet short and long-term business goals.
• Worked in collaboration with the quality assurance team to ensure test cases are accurate,
sufficient, regression cycles are performed, and high-quality testing is completed within the
project timeframe.
• Used Microsoft Teams and SharePoint to manage documents and help ensure integrity of
content.
• Validating the UAT and PROD data on big data hue by using SQL queries.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User
Acceptance Testing (UAT).
• Worked with the QA team to logged defects in the defect’s module and retest the fixed defects
after they had been reopened to make sure the bugs and defects were resolved.
• Facilitated JAD session follow- up for Project Plan updates, gathered User Acceptance Testing
requirements and received the approval.
• Taking sign off and approval from the business or users on UAT before deployment of code into
production and go live.
Vanguard, Malvern, PA Feb 2019 – January 2021
Sr. Business System Analyst/ Quality Analyst
1st Project - Feb 2019 – March 2020
Project Description: This project involves Anti money laundering (AML), where we have created a
process to perform client screening against the government World Check list and identifies possible money
laundering, or any other fraud and suspicious activity before Vanguard post or send transaction for a new
client. In which Vanguard (Corporate Systems) is ingesting client’s demographic data into the data lake on
Amazon Web Services (AWS). This data is sent to a vendor (3rd party) tool through an API. RiskCanvas
(the 3rd party) will compare the client’s demographic information against the government sanctions list from
World Check and create an alert for the Vanguard Financial Crimes business team to research anyone who
potentially matches name(s) on the sanction list.
If that name(s) matches on the sanction list, that person will be blacklisted, and transaction of money
movement (outgoing and incoming money movement) will be rejected after further inquiries by the client
management system.
Responsibilities:
• Gathering, analyzing, documenting business requirements and validate requirements according to
the needs of the business stakeholders, facilitators and partners.
• Constructed workflow charts and diagrams; studying system capabilities; writing specifications.
• Defined project requirements by identifying project milestones, phases and elements; forming
project team.
● Used Agile methodology during the project life cycle and ascertained deliverables on a per sprint
basis.
● Created a Jira board and filters to manage Product Backlog and Ongoing Sprint and added
necessary Charts for tracking project performance such as the Release Burn-Up and Sprint
Burndown Chart.
● Involved in daily scrum meetings as well as sprint planning & review meetings to prioritize the
product backlog in day-to-day schedule, throughout every sprint.
● Developed user stories and specific requirements for new releases and worked closely with
application development and data operations teams to ensure features and releases function
according to user stories, requirements and product strategy
● Extensive involvement in preparing and reviewing documentation including business and user
requirements, functional requirement, product backlog, release backlog, sprint backlog, epics,
user stories, project and status reports.
● Used Microsoft Teams and Confluence page to manage documents and help ensure integrity of
content.
● Manage project through daily scrums meetings, weekly reports and identifying risk and tracking
issues.
• Negotiate and liaise between business teams, technology teams, and support teams.
• Identify root causes and corrective actions to meet short and long-term business goals.
• Involved in planning, writing and executing test cases as per the requirements documents
• Logged and track defects on the 3rd party Trello board.
• Retested the defects after they had been reopened to make sure the bugs and defects were
resolved.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User
Acceptance Testing (UAT).
• Taking sign off and approval from the business or users on UAT before deployment of code into
production and go live.
Vanguard, Malvern, PA
Sr. Business System Analyst/ Quality Analyst
2nd Project - April 2020 – January 2021
Project Description: The project involves Managed Services Methodology, which work throughout
24hours life cycle, always operating across the world. In which our team responsibilities are to source the
funds, and holdings data from different custodians on the daily basis in the text format, and then we convert
it into mainframe and store it into our database. Then we stew that data according to business requirements
and convert it back into text format, create rollups reports before distributing to our clients, middle office
and to back office.
Responsibilities:
• Gathering, analyzing, documenting business requirements from both formal and informal sessions
and validate the needs of the business stakeholders.
• Creating the list of backlog items and prioritize them based on the overall strategy and business
objectives.
• Mapping out the project dependencies to inform the necessary sequence of the development.
• Updating the product backlog to do list continually based on evolving project needs throughout
development.
• Weighing prioritized (Scope, budget, and time) according to the needs and objectives of
stakeholders.
• During planning stages, worked with stakeholders to identify and organize the steps required for
the next iterations.
• Used Agile methodology during the project life cycle and ascertained deliverables on a per sprint
basis
• Built JIRA boards and Filters to manage Product Backlog and Ongoing Sprint and added
necessary Charts for tracking project performance such as the Release Burn-Up and Sprint
Burndown Chart.
• Extensive involvement in preparing and reviewing documentation including business and user
requirements, functional requirement, product backlog, release backlog, sprint backlog, epics,
user stories, project and status reports.
• Developed user stories and specific requirements for new releases and worked closely with
application development and data operations teams to ensure features and releases function
according to user stories, requirements and product strategy
• Participated in various sprint and scrum meeting under Agile methodology.
• Analyzed business functions, and drafted business process flows and procedure documents of AS-
IS and TO-BE process by conducting GAP Analysis.
• Used MS SharePoint 2010 to manage documents and help ensure integrity of content
• Involved in the complete QA Lifecycle activities like Pre-testing phase, Acceptance Testing
Phase, Testing Phase and in User Acceptance Testing.
• Maintained complex testing activities and computation financial activities using MS-Excel
• Managed and mailed defects to another user that enables quality assurance personnel about defect
repair activity.
• Use Quality Centre for defect tracking and maintained defect repository and followed defect life
cycle until it was closed.
• Involved in writing test cases in Test Plan module of Quality Centre and executed the test cases in
the Test Lab module
• Involved in planning, writing and executing test cases as per the requirements documents
• Logged defects in the defect’s module of Quality Centre
• Retested the fixed defects after they had been reopened to make sure the bugs and defects were
resolved
• Interacted with the developers to make sure they understood the defects and could fix them
correctly
• Taking sign off and approval from the business or users on UAT before deployment of code into
production and go live.
ICAP, NJ June 2016 – January 2019
Sr. Business Analyst/ Quality Analyst
The project involves an order management system (OMS) where an electronic system developed to enhance
the trading platforms and tools for derivatives trading. Brokers and dealers use order management systems
to fill orders for various types of securities and are able to track the progress of each order throughout the
system. The Web-based trading platform offers faster trading capability, streaming market data, and fully
customizable layouts.
Responsibilities:
• Met with decision makers, system owners and end users to define and document requirements and
goals.
• Used the Agile methodology during the project life cycle and ascertained deliverables on a per
sprint basis
• Drafted business requirements for generating reports from the system, and developed business
requirement documents that can be communicated to both development teams and business
stakeholders
• Developed user stories and specific requirements for new releases and worked closely with
application development and data operations teams to ensure features and releases function
according to user stories, requirements and product strategy
• Executed test runs of failing acceptance test using Cucumber scripts during the test automation,
provided a good base of functional requirements so that automated acceptance tests written in
cucumber using Behavior-driven development (BDD).
• Developed Test Scripts to implement Test Cases, Test Scenarios, and features for BDD (Behavior
Driven Development) using Cucumber.
• Used MS SharePoint 2010 to manage documents and help ensure integrity of content
• Conducted JAD sessions, interviews, personal observations, and administered questionnaires to
gather business requirements, make presentations of issues and keep end users informed of
priorities
• Involved in the complete QA Lifecycle activities like Pre-testing phase, Acceptance Testing
Phase, Testing Phase and in User Acceptance Testing.
• Reviewed requirement that was gathered from the front office and back office users and involved
in pre-testing activities.
• Managed and mailed defects to another user that enables quality assurance personnel about defect
repair activity.
• Use Quality Centre for defect tracking and maintained defect repository and followed defect life
cycle until it was closed.
• Involved in creating Test Plan and Test Case documents based on Business Requirements and
Functional Specifications
• Participated in conducting various types of tests such as Smoke, Functional, Positive, Negative,
Boundary Value, and Regression
• Involved in planning, writing and executing test cases as per the requirements documents
• Logged defects in the defects module of Quality Centre and created customized reports in the
Dashboard module
• Retested the fixed defects after they had been reopened to make sure the bugs and defects were
resolved
• Interacted with the developers to make sure they understood the defects and could fix them
correctly
CalPERS – Sacramento, CA December 2013– May 2016
Sr. Business Analyst/ Quality Analyst
The project involved the development of an application/dashboard for the portfolio managers to view their
client’s investment portfolio in the real-time and interactive reports. This application helps to create the
database with the help of which the portfolio managers can analyze and predict future investment decisions.
This application will allow the portfolio managers to manage their client’s portfolios in one place with
comprehensive, accurate, and up-to-date information. Portfolio managers can check the performance of the
portfolio and compare it with applicable index. It provides the trade history, instrument details, securities
allocation and geographic concentration. Portfolio managers can perform statistical analysis and generate
reports for the same.
Responsibilities:
• Conducted and organized requirement gathering meetings to interact with the SMEs to understand
the complete functionality required for the new system
• Gathering, analyzing, documenting business and technical requirements from both formal and
informal sessions and validate the needs of the business stakeholders
• Documented requirements associated change requests with requirements and connected
requirements with use cases
• Translating business requirements and user expectations into detailed specifications employing
Unified Modeling Language (UML) using MS Visio
• Involved in creating Test Plan, Test Scenarios and Test Cases documentation along with manual
testing.
• Determined testing requirements developed and reviewed scripts for positive and negative test
scenarios, conducted baseline testing, and generated reports.
• Improved the documentation of QA testing practices to enhance their repeatability, saving time
and money and encouraging testing standardization and best practices.
• Regularly participated in Technical and Used Case review meetings for various functionalities in
the application.
• Responsible for coordinating and executing the testing of entire system in accordance with the test
plan.
• Prepared and reviewed various documents including the Software Requirement Specifications
(SRS), Business requirements document (BRD), Use Case Specifications, Functional
Specifications (FSD), Systems Design Specification
• Performed Smoke testing, Functional testing, Regression testing, Integration testing, ad-hoc
testing and black box testing for improving product quality.
• Comfortably and efficiently handled working under agile methodology & delivered working
module of an application after every sprint.
• Involved in daily scrum meetings as well as sprint planning & review meetings to prioritize the
product backlog in day-to-day schedule, throughout every sprint.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity
Diagrams, Sequence Diagrams, assisted to develop the Test Plan, Test Cases and Test Scenarios
to be used in testing based on Business Requirements.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User
Acceptance Testing (UAT).
• Designed traceability matrix to track Development Requirements and used Quality Centre for
alignment.
• Moderated JAD session follow- up for Project Plan updates, gathered User Acceptance Testing
requirements and received the approval.
• Documented and maintained Requirement Traceability Matrix (RTM) in Requisite Professional
EDUCATION:
• Associate Degree in Business Administration – New Jersey, USA
• Bachelor’s of Arts in Office Management – Delhi University, India
