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Car Rental

The document presents a project report on 'Quick Drive Car Rental' submitted for a Diploma in Computer Engineering at Bhagawan Mahavir Polytechnic. It outlines the objectives, problem definitions, and proposed solutions for an automated car rental management system designed to enhance operational efficiency and customer experience. The report includes technical specifications, data flow diagrams, and a comprehensive overview of the system's functionalities and benefits.

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0% found this document useful (0 votes)
89 views40 pages

Car Rental

The document presents a project report on 'Quick Drive Car Rental' submitted for a Diploma in Computer Engineering at Bhagawan Mahavir Polytechnic. It outlines the objectives, problem definitions, and proposed solutions for an automated car rental management system designed to enhance operational efficiency and customer experience. The report includes technical specifications, data flow diagrams, and a comprehensive overview of the system's functionalities and benefits.

Uploaded by

padmadesai1346
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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A PROJECT REPORT ON

[QUICK DRIVE CAR RENTAL]

Submitted In fulfillment for the award of the degree of

DIPLOMA IN COMPUTER ENGINEERING


To

BHAGAWAN MAHAVIR POLYTECHNIC

Submitted by
Pathak Samarth(2227010601192)
PathareBhavya(2227010601193)
Prajapati Henil(2227010601202)
PunnaDharmesh(2227010601204)

Under the Guidance of

Jyoti Tamankar

BHAGWAN MAHAVIR UNIVERSITY

Academic year
(2023-2024)
CERTIFICATE

This is to certify that the domain work entitled “QUICK DRIVE CAR RENTAL” has been carried out by
202,193,192,204 under my guidance in partial fulfillment during their subject major project-1 in semester-V of the
Diploma in Computer Engineering at Bhagwan Mahavir polytechnic, Surat affiliated to Bhagwan Mahavir
University, Surat during the academic of year 2023- 24.

Guided By Head of Department


Ms.JyotiTamankar
DECLARATION

We, The undersigned hereby declare that project report entitle “QUICK DRIVE CAR RENTAL” with
special reference to Bhagwan Mahavir Polytechnic written and submitted by us in partial fulfilments of
requirements for the award of diploma of Computer Engineering under the guidance of Ms. Jyoti
Tamankar, is my original work and interpretations drawn there in are based on material collected by
ourselves.

Signature:
Name:Pathak Samarth
Enrollment: 2227010601192

Signature:
Name:Pathare Bhavya
Enrollment: 2227010601193

Signature:
Name:Prajapatihenil
Enrollment: 2227010601202

Signature:
Name:Punna Dharmesh
Enrollment: 2227010601204
ACKNOWLEDGEMENT

It is our pleasure to present this project of “ QUICK DRIVE CAR RENTAL”.


At this moment, first of all we would like to thank the respected Head of the Department of our Computer
Department Ms. Megha Jogiya who gave us more detail on project.

We are also thankful to our guide Ms. Jyoti Mam and many more things are guided to our project.
And finally, our sincere thanks to my batch-mate, who had provided us with innumerable discussions on
many technicalities and friendly tips. Without his cordial and friendly support, this activity might be much
tougher.
We are also thankful to our Parents, Friends and Others for their opinions and support in the system.

Yours Thankfully
Samarth Pathak
Bhavya Pathare
Henil Prajapati
Dharmesh Punna
ABSTRACT

Customers will be able to reserve their vehicles from anywhere in the world due to the Car Rental System.
Consumers provide information to this application by in their personal information.
The Car Rental Management Systemis a proposed solution to streamline the process of renting vehicles for both
rental companies and customers.
This system is designed to simplify the management of car inventories, customer bookings, and rental transactions
by offering a user-friendly interface that automates key functions such as vehicle availability tracking, reservation
scheduling, and payment processing.The system aims to address common challenges faced by traditional car rental
operations, including inefficient booking processes, difficulty in tracking available vehicles, and managing rental
agreements. By implementing an automated solution, the Car Rental Management System enhances operational
efficiency, reduces manual errors, and ensures real-time updates on vehicle status and customer information.
The purpose of Car Rental System is to automate the existing manual system bythe help of computerized
equipments and full-fledged computer software, fulfling their requirements, so that their valuable data/information
can be stored for a longer periodwith easy accessing and manipulation of the same. The required software and
hardware are easily available and easy to work with
List Of Figure

Sr No. Fig No Figure Name Page no

1 4.1.1 DFD 0 level

2 4.1.2 DFD 1 level

3 4.1.3 DFD 2 level

4 4.2 Data dictionary

5 4.3 ER diagram

6 4.4 Use case diagram

7 5.1.1 Register Page

8 5.1.2 Home page

9 5.1.3 Feature cars

10 5.1.4 Footer page

11 5.2.1 Home page

12 5.2.2 Feature cars

13 5.3.1 Login page

14 5.3.2 Register page

15 5.3.3 Term& condition

16 5.4.1 Dashboard

17 5.4.2 Add car details

18 5.4.3 Car collection

29 5.3.4 Booking list


List ofAbbriviations

HTML: Hypertext Mark-up Language


CSS: Cascading Style Sheets
JS: Java Script
PHP: Hypertext Pre-processor
SQL: Structured Query Language
DFD: Data Flow Diagram
ER: Entity Relationship Diagram
Table Of Contents

CERTIFICATE
DECLARATION
ACKNOWLEDGEMENT
ABSTRACT
LIST OF FIGURES
LIST OF ABBRIVATIONS
TABLE OF CONTENTS

CHAPTER: 1 INTRODUCTION
1.1 Overview
1.2 Objectives
CHAPTER: 2 PROBLEM DEFINITIONS
2.1 Problem identification
2.2 Problem solution
CHAPTER: 3 PROBLEM ANALYSIN
3.1 Software Process Model
3.2 Hardware Requirement
3.3 Software Requirement
CHAPTER: 4 OUTLINES OF THE SOLUTION
4.1 DFD
4.1.1 DFD 0 Level
4.1.2 DFD 1 Level
4.1.3 DFD 2 Level
4.2 Data Dictionary
4.3 ER Diagram
4.4 Use case Diagram
4.5 Activity Diagram
CHAPTER: 5 SNAPSHOTS
5.1 User Modules
User Modules When User Is Not Login
5.1.1 Home Page
5.1.2 Feature Car
5.1.3 Instruction Page
5.1.4 Footer Page
5.2 When User Is Login
5.2 .1 Home Page
5.2 .2 Feature Car
5.3 Access Modules
5.3 .1 Login Page
5.3 .2 Register Page
5.3.3 Terms& Condition
5.4 Admin Modules
5.4.1 Dashboard
5.4.2 Add Car Details
5.4.3 Car Collection
5.4.4 Booking List
5.5 LOGO

CHAPTER:6 ADVANTAGE AND DISADVANTAGE


CHAPTER:7 CONCLUSION
CHAPTER:8 FUTURE SCOPE
BIBLIOGRAPHY
CHAPTER - 1
INTRODUCTION
1.1 Overview

Car rental system is an online booking system designed to meet the specific needs of car rental
companies, travel companies and travel agencies. .The car rental booking system is a modern
platform that allows you to choose, compare, and book vehicles in any location. Numerous offers
are consolidated and sorted in one place, and access to one of the options according to your
preference can be obtained in just a few clicks.

If a driver decides to rent a car beforehand, they go to a car rental website or app and find a
vehicle that meets their needs. Then, they book it and pay for the chosen rental period, if upfront
payment is required.

On the appointed day, this customer arrives at the car rental location to pick up the chosen car.
An agent makes copies of their IDs, explains the terms of the lease, instructs them on any special
features of the car, and finally hands them the keys. When the customer drops off the car, the
agent checks its mileage and inspects for any damages.

Benefits for clients:

 Rational and cost-effective alternative to personal transport;


 Ability to test different models;
 No need for car maintenance;
 Wide selection of brands and models;
 Availability of all necessary insurances;
 Reliability and safety of vehicles.
Data and Information:
Data gathering plays a vital function in a project's succession and also it plays an unavoidable
role in the timely completion of the project. The project's data comprises the clients' contact
information as well as their feedback/complaints, which are saved in a database. Only the admin
has access to the information given by the clients in order to ensure security.

Project Framework:
A framework is a set of defined concepts, techniques, and criteria for dealing with a certain type
of problem that may be used as a guide for approaching and resolving future challenges of the
same sort.

Need for Car Rental System:


Nowadays, there is Online Car Rental, which benefits users greatly. A rental service is one where
customers come to seek the rental of a rental unit. It is more convenient than paying for the unit's
ownership and maintenance. A car rental company lends autos for a price for a few hours, a few
days, or a week or more.

Tools Used:
1. XAMPP:
a. Apache: (Application Server) The Apache Software Foundation developed Apache,
also known as Server, which is an open-source Java Servlet Container.
b. MySQL Server: It is significantly quicker than previous methods of handling big
databases. It comprises a multi-threaded SQL server that supports a variety of back
ends, as well as a variety of client applications and libraries, administrative tools, and
application programming interfaces (APIs). MySQL Server is well-suited for
accessing databases via the Internet due to its connection, speed, and security.
2. Sublime Text:
Sublime Text is a powerful text editor that can handle code, markup, and prose. The sleek
user interface, exceptional features, and outstanding performance will impress you.
3. Web Browsers:
Any web browser will suffice.
4. GitHub:
GitHub Inc. is a Git-based version control web hosting service. It's primarily utilised in
computer programming. It has all of Git's distributed version control and source code
management features, as well as those of its own.
1.2 Objectives

The project's goal is to automate vehicle rental and reservation so that clients don't have to waste
time calling and waiting for a vehicle. To convert the manual car rental procedure into a digital
method. A customer satisfaction test was used to validate the rental automobile system. As a
system development reference, create documents such as Software Requirement Specification
(SRS) and Software Design Description.

A vehicle management system provides trip information such as fast acceleration, hard turning,
harsh braking, speeding and idling. Therefore, this type of information helps identify what needs
to be addressed and how, on two different levels; driving behavior and vehicle maintenance.

Car rental agencies primarily serve people who require a temporary vehicle, for example, those
who do not own their own car, travelers who are out of town, or owners of damaged or destroyed
vehicles who are awaiting repair or insurance compensation.

The main objective of the study is to design and implementation a car rental system for an
organization. Specific objectives of the study are:
1. To develop a simple and secure system that protects clients information and confidential
information of the organization.
2. To design a userfriendly system that enables client check for availability of vehicle and
book or reserve a vehicle online

3. To design a system that enables clients pay their car rent online.
4. To develop a system that stores bookings and reservation information as well as
payment history to help the organization keep track of transactions.
CHAPTER - 2
PROMBLEM DEFINATIONS

2.1 Problem identification

A car rental is a vehicle that may be rented for a price and utilised for a specific length of
time. Getting a rental automobile makes it easier for people to travel around when they don't
have access to their own vehicle or don't own one at all. A person who needs transportation
must call a rental car company and sign a contract. This method improves client retention
while also making car and employee management more straightforward.

2.2 Problem solution


Create a web-based system that allows consumers to register and reserve automobiles online
while also allowing the firm to manage its car rental business efficiently. To make the process
of renting an automobile easier for consumers.
CHAPTER - 3
PROBLEM ANALYSIN

3.1 Software Process Model


Incremental Model

In the Incremental Model, the system is developed in increments (small, manageable parts).
Each increment adds functionality to the previous one, with the final system evolving over time.

 Applicability to Car Rental System:


o Suitable if some features can be delivered earlier (e.g., car browsing, reservation
features) and others can be added incrementally (e.g., payment processing,
advanced admin functions).
o Each increment involves Requirements → Design → Implementation →
Testing.
 Advantages:
o Enables early delivery of partial functionality, allowing customer feedback.
o Easier to manage scope changes, as each increment builds on the previous one.
 Disadvantages:
o Can require more management and planning effort.
o May lead to integration challenges between increments.

3.2 Hardware Requirement


Processor: Intel Core i3 or AMD Ryzen 3.
RAM: 4 GB (8 GB recommended).
Storage: 128 GB SSD or more.
Internet: Stable broadband connection (10 Mbps or higher).
3.3 Software Requirement.
Developer Workstations:
Processor:
Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz 1.80 GHz

RAM:
4 GB (8 GB recommended for smoother development).

Storage:
At least 128 GB of storage (SSD recommended for faster performance).

Internet Connection:
Basic broadband connection for downloading dependencies and testing.

For Development:
Programming Languages:

Backend: PHP
Frontend: HTML, CSS, and basic JavaScript.
Database:phpMyAdmin

Web Server:
Apache (for PHP)
Local server setup: XAMPP for a local development environment
CHAPTER – 4
OUTLINES OF THE SOLUTION
4.1 DFD
A Data Flow Diagram (DFD) for a car rental system generally consists of multiple levels,
typically starting with a high-level overview (Level 0) and then detailing specific processes in
lower levels. Here’s a breakdown for a Car Rental System DFD.

4.1.1 DFD 0 LevelContext Diagram (Overview)

Entities:

1. User (Customer) – The individual renting the car.


2. Admin – The person managing car inventory, availability, and other backend tasks.

Process:

 Car Rental System – The central process that manages rental requests, car availability,
payments, and other functions.

Data Flows:

1. User to Car Rental System:


o Car rental request, personal details, payment information.
2. Car Rental System to User:
o Confirmation, rental details, and final invoice.
3. Admin to Car Rental System:
o Car availability updates, rental verification, and inspection details.
4. Car Rental System to Admin:
o Notifications of rental requests, car status, and inspection requirements.

4.1.2 DFD 1 LevelDetailed DFD


Process 1: Manage Car Inventory

 Inputs:
o Admin adds, updates, or removes cars from the inventory.
 Outputs:
o Updated car availability.

Process 2: Handle Rental Requests

 Inputs:
o User submits a rental request with car choice and rental period.
 Outputs:
o Confirmation or denial based on availability.
o Forwarded request details for verification.

Process 3: Verify Customer Details

 Inputs:
o User’s personal information and driver’s license.
 Outputs:
o Verified or denied customer status.

Process 4: Process Payment

 Inputs:
o Rental cost, payment details from the User.
 Outputs:
o Payment confirmation.

Process 5: Manage Pickup and Return

 Inputs:
o User arrival and ID for pickup.
o Car return details.
 Outputs:
o Updated car status (rented, available).

Process 6: Generate Final Invoice

 Inputs:
o Inspection results, extra charges if applicable.
 Outputs:
o Final invoice sent to the User.
4.1.3 DFD 2 Level

Process 1: Manage Car Inventory

 Sub-process 1.1: Add New Car to Inventory


o Inputs: Car details (make, model, year, price, etc.) from Admin.
o Outputs: Updated car inventory.
 Sub-process 1.2: Update Car Availability
o Inputs: Car status (e.g., available, rented, under maintenance).
o Outputs: Updated availability status for User view.
 Sub-process 1.3: Remove Car from Inventory
o Inputs: Car ID for removal from Admin.
o Outputs: Car removed from inventory.

Process 2: Handle Rental Requests

 Sub-process 2.1: Search for Available Cars


o Inputs: Rental period and car type from User.
o Outputs: List of available cars matching the criteria.
 Sub-process 2.2: Reserve Car for User
o Inputs: Selected car ID, rental period from User.
o Outputs: Reservation confirmation or denial.
 Sub-process 2.3: Forward Request for Verification
o Inputs: Reservation request details.
o Outputs: Verification request sent to Admin.
Process 3: Verify Customer Details

 Sub-process 3.1: Validate Driver's License


o Inputs: User driver’s license.
o Outputs: Validation result (valid/invalid).
 Sub-process 3.2: Verify User Eligibility
o Inputs: User age, license, and payment information.
o Outputs: Eligibility status (eligible/not eligible).
 Sub-process 3.3: Notify Admin for Manual Verification (if needed)
o Inputs: Request details if automated verification fails.
o Outputs: Notification to Admin.

Process 4: Process Payment

 Sub-process 4.1: Calculate Rental Cost


o Inputs: Rental period, car type, additional options (e.g., insurance).
o Outputs: Total rental cost for the User.
 Sub-process 4.2: Initiate Payment
o Inputs: Total cost, User’s payment details.
o Outputs: Payment status (successful/failed).
 Sub-process 4.3: Generate Payment Receipt
o Inputs: Payment confirmation.
o Outputs: Receipt sent to User.

Process 5: Manage Pickup and Return

 Sub-process 5.1: Confirm User Pickup


o Inputs: User ID, reservation details.
o Outputs: Car marked as "Rented" in system.
 Sub-process 5.2: Inspect Car Upon Return
o Inputs: Car condition, fuel level, mileage.
o Outputs: Inspection report with any additional charges.
 Sub-process 5.3: Update Car Status to Available
o Inputs: Inspection result, maintenance status (if needed).
o Outputs: Car marked as "Available" for future rentals.

Process 6: Generate Final Invoice

 Sub-process 6.1: Calculate Additional Charges


o Inputs: Inspection report (e.g., damages, late fees).
o Outputs: Updated final cost.
 Sub-process 6.2: Issue Final Invoice
o Inputs: Total rental cost after adjustments.
o Outputs: Invoice sent to User.
 Sub-process 6.3: Record Transaction
o Inputs: Final transaction details.
o Outputs: Recorded transaction for admin tracking.

4.2 Data Dictionary

Entities

 User (Customer)
o Description: Individual who wants to rent a car.
o Attributes:
 UserID: Unique identifier for the user (integer).
 Name: Full name of the user (string).
 Age: Age of the user (integer).
 DriverLicense: User’s driver license number (string).
 ContactInfo: Contact details, including phone and email (string).
 Admin
o Description: System administrator responsible for managing car inventory, rental
approvals, and inspections.
o Attributes:
 AdminID: Unique identifier for the admin (integer).
 Name: Full name of the admin (string).
 Role: Role or permissions of the admin (e.g., Inventory Manager) (string).

2. Data Stores

 Car Inventory
o Description: Stores all information about the cars available for rent.
o Attributes:
 CarID: Unique identifier for each car (integer).
 Make: Car manufacturer (string).
 Model: Car model (string).
 Year: Year of manufacture (integer).
 Type: Type of car (e.g., SUV, Sedan) (string).
 RentalPricePerDay: Cost per day for renting the car (decimal).
 AvailabilityStatus: Status of the car (e.g., Available, Rented, Under
Maintenance) (string).
 User Database
o Description: Stores all user information for rental eligibility and verification.
o Attributes:
 UserID: Unique identifier for the user (integer).
 PersonalInfo: Personal details including name, age, and driver’s license
(object).
 RentalHistory: List of past rental transactions (object).
 Transaction Records
o Description: Stores all completed rental transactions.
o Attributes:
 TransactionID: Unique identifier for each transaction (integer).
 UserID: User who rented the car (integer).
 CarID: Car involved in the transaction (integer).
 RentalPeriod: Start and end dates of the rental (date range).
 TotalCost: Total cost of the rental transaction, including any adjustments
(decimal).
 PaymentStatus: Status of the payment (e.g., Paid, Pending, Failed)
(string).

3. Data Flows

 Rental Request
o Description: Request made by the User to rent a car.
o Elements:
 UserID: ID of the user making the request.
 CarID: ID of the car requested for rent.
 RentalPeriod: Dates the car is requested to be rented (date range).
 Reservation Confirmation
o Description: Confirmation sent to User indicating the status of their rental request.
o Elements:
 ReservationID: Unique identifier for the reservation.
 CarID: ID of the reserved car.
 PickupDetails: Location and time for pickup (object).
 RentalPeriod: Dates of confirmed rental (date range).
 Customer Details
o Description: Personal information provided by the User for verification.
o Elements:
 UserID: Unique identifier for the user.
 Name: Full name of the user.
 DriverLicense: Driver’s license number of the user.
 Age: Age of the user.
 ContactInfo: Contact details including phone and email.
 Inspection Report
o Description: Report generated by Admin after car is returned, indicating condition
and any extra charges.
o Elements:
 CarID: ID of the inspected car.
 ConditionStatus: Summary of car condition (e.g., No Damage, Minor
Damage).
 FuelLevel: Fuel level at return (integer).
 AdditionalCharges: Any extra charges for damage or other issues
(decimal).
 Final Invoice
o Description: Invoice generated for User at the end of rental, including any
adjustments.
o Elements:
 TransactionID: ID of the transaction.
 TotalCost: Final amount owed by the User.
 DueDate: Date by which payment must be made (date).
 PaymentStatus: Status of the payment (string).

4. Processes

 Calculate Rental Cost


o Inputs: RentalPeriod, CarID, UserID.
o Outputs: TotalCost.
 Process Payment
o Inputs: TotalCost, PaymentDetails (e.g., card info).
o Outputs: PaymentStatus, Receipt.
4.2 ER Diagram
4.3 Use case Diagram

4.5 Activity Diagram

Start

 User and Admin actors are involved.

User Activities:

 Browse Available Cars


o User logs into the system.
o User views available cars and selects a car based on preference.
o User specifies rental period and submits a request.

System Check Availability (System Activity)

 System checks if the selected car is available during the requested period.

Reservation Confirmation (User Activity):

 User Provides Details


o User enters personal information (license, ID, contact details).
o System verifies eligibility.
 Calculate Rental Cost (System Activity)
o System calculates rental costs based on car, rental duration, and any extras
selected.
 Make Payment
o User reviews total cost and completes the payment.

Generate Confirmation (System Activity)

 System sends confirmation to User with rental details and pickup information.

Car Pickup (User and Admin Activity):

 User Arrives for Pickup


o User arrives at the specified location, provides identification, and signs rental
agreement.
 Admin Verifies Documentation
o Admin verifies User's ID and other required documentation.
o Admin completes handover of the car and updates car status to "Rented."

During Rental Period (User Activity):

 User drives and uses the rental car.

Car Return

 User Returns Car


o User returns the car at the designated location.
 Admin Inspects Car
o Admin inspects the car for damages, fuel level, and additional charges if
necessary.
 Generate Final Invoice (System Activity)
o System calculates final costs, taking into account any adjustments.
o System updates car status to "Available."
o End Process
CHAPTER - 5
SNAPSHOTS

5.1 User Modules

User Modules when user is not login

5.1.1 Home page

5.1.2feature cars
5.1.3Instruction page

5.1.4 Footer page

5.2 When User is login

5.2 .1 Home page


5.2.2 Feature car

5.3 Access Modules

5.3 .1 Login page


5.3.1 Login page

When password and email are incorrect….!

5.3.2 Register page

.
5.3.3 Term & condition page
5.4. Admin modules

5.4.1 Dashboard

5.4.2 Add Car Details


5.4.3 Car Collection

5.4.4 Booking List


5.5 Logo
CHAPTER – 6
ADVANTAGES AND DISADVANTAGES
Advantages :

Cost-Effective Travel
Renting a car can be significantly cheaper than relying on taxis or public transport, especially for
longer stays or travel outside urban areas. This cost-effectiveness is particularly evident when
you consider the daily expenses of other transport methods.

Scalability –
Scalability is an aspect where online car rental management software wins hands down. You can
either develop your own or buy readymade software for managing fleet size, which is highly
scalable.
The manual process is not scalable, so even if you have only five cars, you would be just as
impressive for 50 cars. This can lead to a lot of hassle in the future.

Better security –
Online software often has built-in security measures to protect sensitive information, such as
credit card numbers. This can give customers peace of mind and make them more likely to trust
and use your services.

Standards for Quality –


Having a third party look into your business can be beneficial. You can easily show them you
have diligently maintained records and the fleet’s accurate vehicle maintenance record.
In case of any damage or loss, you have proof of the same. Keeping the inventory list up-to-date
ensures no further disputes related to any damage.
Accurate records –
A car rental reservation system lets you have accurate records of your entire fleet in one place,
making day-to-day running smooth and easy.
Without proper records, your business would be under the table, and no authority can audit you.
You would not be able to get insurance, etc. Moreover, managing the fleet will become a chore if
no software exists, and you must do it all manually.
It saves time and effort too. However, even if you hire another employee for this purpose, they
cannot manage the fleet without proper software, leading to a loss of time and effort.

Online car rental system is convenient and saves time –


Online systems reduce the time it takes to rent a car and the costs of hiring people to input data
into paper-based records. Additionally, these systems allow rental car companies to track
vehicles more efficiently and reduce fuel expenses by eliminating unnecessary travel back to the
office for information or paperwork.
DISADVANTAGES :

High prices –
Renting a car is more expensive than using public transportation, a cab, or ride-sharing. For those
who wish to travel on a budget, alternative modes of transportation may seem more cost-efficient
than renting a car. Also, the renter is responsible for parking charges and other vehicle-related
expenses that can add to the overall cost.

Strict terms and conditions –


Car rental companies have strict terms and conditions, which might be inconvenient for some.
For example, they require that the car be returned in a particular state, the process involves
paperwork, and there may be pick-up and drop-off conditions and penalties for damages or if the
agreement clauses are violated. It is also essential to be aware of hidden charges and additional
costs in the rental agreement.

Less time to relax and enjoy –


When renting a car, most of a person’s time is consumed with driving long distances, figuring
out directions, and navigating through traffic. As a result, driving can be tiring and leave little
time to relax, enjoy the surroundings, or do some activity while on the road with the family.
Renting a car, like any other thing, has pros and cons. Understanding them can help in making an
informed decision.

Responsibility for any mishaps –


When renting a car, any dings, scratches, accidents, and other damages are the renter’s
responsibility. Some companies can charge fines or impose penalties if the vehicle is not returned
in an acceptable condition or if there are severe damages. The driver must remain extra cautious
while driving a rented car.

Limitations –
Not everyone is allowed to drive a car. You must hold a driving license, international driving
permit and have the legal driving age ( it may vary depending on the country). By the way, the
minimum driving age in India is 18 years.
CHAPTER – 7
CONCLUSION

In conclusion, the system will be able to serve as a web-based application when it is finally
developed, where these small upcoming companies can make use of it to publish their services in
a wide range and also help the company to manage their service more effectively. On the other
hand, it will enable customers to freely make their desired choice more freely and interactively.

The growing demand for sustainable mobility options and supportive government policies have
facilitated the rise of electric or hybrid vehicles in the car rental industry. Along with EVs,
autonomous vehicles are also a growing trend among car rental companies.
CHAPTER – 8
FUTURE SCOPE
With all the technological advancements and growing demand, the car rental system as
managed to show all growth despite the challenges. With the advent of numerous mobility
solutions, the car rental industry has evolved with time and is expected to show more
improvements in the future.
Improving Customer Service
Service industries primarily depend on the level of customer satisfaction. Although businesses
emphasize providing better customer experiences, one bad experience can be the reason for not
opting for a particular service provider in the future.
Improving the customer experience has become a prominent challenge for car rental companies
with the entry of new players and increasing mobility options.
Integration with AI
Artificial intelligence is used in many service industries today. The car rental industry also has
seen the influence of AI-based applications. These applications will have a greater take by car
rental companies in the future days to come.
The Introduction of IOT
Car rental companies can leverage the benefits of IOT, right from preventive maintenance of the
vehicles to maintaining better customer service to remain competitive.
BILIOGRAPHY

Research Sources:

1. https://www.google.com/
2. https://stackoverflow.com/
3. https://github.com/
4. https://www.figma.com/
5. https://www.apachefriends.org/download.html
6. https://www.geeksforgeeks.org/
7. https://code.visualstudio.com/
8. http://localhost/samarth_project/car-rental-project/

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