Widia Sinta Nur Sa'adah
233030071
WELCOMING GUEST (WITHOUT RESERVATION)
W. Good Evening mam,welcome to One Restaurant,is there anything i can do
for you ?
G. I would like to have some dinner please !
W. Have you made any reservation mam ?
G. No, i haven't
W. So how many person with you mam ?
G. Only Myself
W. And, what kind of table would you like mam? Smoking or non smoking
area ?
G. Can you give me non smoking table please !
W. Certainly mam, Would you mind to wait a moment sir, let me to check
available table for you
G. Yes please
ESCORTING GUEST
W. Excuse me mam, iam so sory to keep you waiting, we have available table
for you, could you follow me please, i wiil escort you to your table
G. Yes,ofcourse
SEATING GUEST
W. Excuse me mam, this is your table, have a sit please
G. Thank you
UNFOLDING NAPKIN
W. Excuse me mam, this is your napkin, please excuse my reach
G. Yes please
POURING ICE WATER
W. Excuse me mam, may i pouring you ice water ?
G. Yes please
INTRODUCTION
W. Excuse me mam, good evening, welcome to our dinning room, my
name is widia i will be your waiter tonight, and also he is made, he will
accompany me to serve you tonight. so if you on diet, vegetarian or
have any other concern please let us know, and please don’t hestitate
to let us know if you need something, thank you
PRESENTING MENU AND DRINK LIST
W. Excuse me mam, this is our menu and drink list for tonight
G. Yes, thank you
TAKING THE FOOD AND BEVERAGE ORDER
W. Excuse me mam, Are you ready to order ?
G. Yes, iam ready to order
W. So, What would you like to have for your menu mam?
G. Can i have 1 spring roll
1 french onion soup please
I want 1 greek salad
W. What kind of dressing would you like for your salad mam ? we just have :
1000 Island, Rusian, Italian, Ranch, French and Caesar dressing
G. Yes give me italian dressing please and Can i have 1 steak medium rare
W. Yes mam, what kind of sauce would you like for your steak mam ? we jast
have bbq sauce and garlic butter sauce
G. Bbq sauce please
W. Would you like to have some beverage mam?, we have special beverage
on the list mam !
G. Yes of course, can you give me a glass of malbec red wine
W. Yes of course mam, Would you like anything else mam ?
G. No, thank you
W. So let me to repeat your order to make sure all the item are right, well that
you order is
1 Spring roll for your appetizer
1 French onion soup for your soup
1 Greek salad with italian dressing for your salad
1 steak well done with bbq sauce for your main course
and a Glass of malbec for your beverage
W. Is there anything else mam ?
G. No, that's all
W. So, please wait a moment mam, i will come back again with yoour order
immediately
G. Ok, thank you
ADJUSTING GLASSES
W. Excuse me mam, may i adjust your glass ?
G. Yes please
DJUSTING CUTLERIES
W. Excuse me mam, may i adjust your cutleries
G. Yes, please
SERVING MAIN COURSE(ASKING GUEST
SUTISFACTION)
W. Excuse me mam, this is your food , enjoy your dinner
G. Yes, this is delicious
W. That’s good, so enjoy your dinner
G. Yes, of course
CRUMBING DOWN
W. Excuse me mam, may i clear up your table ?
G. Yes, please
W. Excuse me mam, let me to clean your tabel
G. Oh, yes please
PRESENTING THE BILL
W. Excuse me mam, would you like anything else mam? would you like some
coffe again ?
G. No, thank you
W. So, may i prepare you the bill now ?
G. Yes, please
W. Certainly mam, please wait a moment sir, i will come back again with your
bill mam
G. Yes, please
W. Excuse me mam, this is you bill, please check first to make it sure
G. Yes, it is correct
W. How would you like to settle up your bill mam?, by cash money, credit card or room
chard ?
G. Cash money please, this is my money
W. So, let me to tell you about your bill, so your bill is 1.000.000 and you pay
pass money mam
G. Yes
W. Do you have Anything else mam ?
G. No, thank
FARREWELING
W. Well mam, thank for your coming in our restaurant, looking forward for
comming back you again in our restauran, have a wonderfull evening
G. Your welcome, thank you for you service, this is for you
W. Thank you very much mam, nice to meet you
G. Nice to meet you too
