CHAP 1: Managerial Accounting and the business environment
aka Overview of Managerial Accounting
   I. What is managerial Accounting?
 Phân biệt managerial accounting và financial accounting (ktqt và kttc)
 and                                                                                                - Ingeneral,managershavetoansweraspartoftheplanningprocess,whichareoften
                                                                                                       accompanied by a budget (Budget is a detailed plan for the future that expressed in
                                                                                                        formalquantitativeterms)(Cáckếhoạchthườngđikèmvớingânsách.Ngânsáchlà
                            Financial Accounting              Managerial Accounting
                                                                                                         một kế hoạch chi tiết cho tương lai, thường đượcthểhiệnbằngcácthuậtngữđịnh
1. Users               xternal persons who make
                        E                                    anagers who plan and
                                                            M                                             lượng chính thức)
                        financial decisions               control an organization
                                                                                                                    b) Controlling
2. Time focus         Historical perspective            Future emphasis                         -  Unlike the planning parts, the controlling part has many questions thatneedtobe
 . Verifiability
3                        mphasis on verifiability
                        E                                    mphasis on relevance in
                                                            E                                          answered beyond simple yes/no answers in search of underlying reasons why
versus relevance      (kiểm chứ ng)                     planningandcontrol(tínhliên            performance exceeds/fails to meet expectations.
                                                             quan trong lập kế hoạch và     -Partsofthecontrollingpartconsistofperformancereport-comparesbudgeteddata
                                                              kiểm soát)                               to actual data in an effort to identify and learn from excellent performance and to
 . Precision
4                       Emphasis on Precision              mphasis on Timeliness (tính
                                                            E                                             identify and eliminate sources of unsatisfactory performance-whichcanbeusedas
versus timeliness                                         kịp thờ i)                                      one of many inputs to help evaluate and reward employees
                                                                                                           → The control function gathers feedback to ensure that plans are being
5. Subject            On the whole organization          n
                                                            O      segments          of    an            followed.
                                                            organization
                                                                                                            → Feedback in the form of performance reports that compare actual results
6. GAAP                ust follow GAAP
                        M                             and N
                                                             eed not to follow GAAPand              with the budget are an essential part of the control function.
                        prescribed formats                prescribed formats
                                                                                                             c) Decision making
7. Requirement         andatory for external
                        M                                   Not mandatory                           -  Generally speaking, many of the decisions revolve around 3 following questions:
                        reports                                                                      What should we be selling? Who should we be serving? How should we execute?
                                                                                                        Example:
  Managerialaccountinghelpsmanagerstoperform3vitalactivities:Planning,
 →
 Controlling and Decision making:
     a) Planning:
                                                                                                        Controlling      I s the budgeted price cut D
                                                                                                                                                         id we spend more or less     I s our employee
                                                                                                                            increasing unit sales as  than expected for the units    retention rate exceeding
                                                                                                                             expected?                 we actually produced?          our goals?
                                                                                                                            re we accumulating too A
                                                                                                                           A                          re we achieving our goal of A
                                                                                                                                                                                     re we meeting our goal
                                                                                                                           much inventory during   reducing the number of       of completing timely
                                                                                                                            the holiday shopping    defective units produced?    performance appraisals?
                                                                                                                             season?
                                                                                                         ecision
                                                                                                        D                  S hould we sell our         S hould we buy a new piece S hould we hire an on-site
                                                                                                        Making            services as one bundle or of equipment or upgrade our medical staff to lower
                                                                                                                             sell them separately?      existing machine?          our health care costs?
                                                                                                                           S hould we sell directly   S hould we redesign our       S hould we hire
                                                                                                                            to customers or use a      manufacturing process to      temporary workers or
                                                                                                                             distributor?               lower inventory levels?       full-time employees?
                                                                                                                  in which,
                                                                                                             + T   he left - hand column: planning, controlling, and decision making applications in the
                                                                                                                    marketing profession.
        II.   Why Does Managerial Accounting Matter to Your Career?                                       + The middle column: states that operations managers have to plan how many units to
                                                                                                                     produce to satisfy anticipated customer demand - budget for operating expenses
                                                                                                                      such as utilities, supplies, and labor costs → decide whether to buy/sell equipment,
                                                                                                                       restock, upgrade or invest in redesigning a manufacturing process to reduce
                                                                                                                        inventory levels.
                                                                                                               + The right - hand column: how human resource managers make a variety of planning
                                                                                                                         decisions, such as budgeting how much to spend on occupational safety training and
                                                                                                                          employee recruitment advertising. Including monitoring feedback related to
                                                                                                                           numerous management concerns and helping in making important decisions whether
            a) Business majors:                                                                                         to hire employees, etc
        his table below shows how planning, controlling, and decision making affect three
       T
       majors other than accounting—marketing, operations management, and human                                     ) Accounting majors (txtbook)
                                                                                                                     b
        resource management.                                                                                       c) Management accounting and cost accounting
                                                                                                                         Management Accounting                            Cost accounting
                         Marketing             Operations Management          HR management
                                                                                                                r elates to the provision of appropriate      efines costs and valuates inventories to
                                                                                                                                                               d
Planning         ow much should we
                  H                              ow many units should we H
                                                H                                ow much should we             information, including cost information     help managers to run businesses;
                  budget for TV, print, and   plan to produce next period? plan to spend for                for decision-making, planning, control,     examples including:
                   Internet advertising?                                      occupational safety              and performance evaluation.                  - FIFO, weighted average inventory
                                                                                 training?                                                                             valuation technique
                   ow many salespeople
                  H                             ow much should we budget H
                                               H                            ow much should we                                                                    - Job costing, Process costing,
                  should we plan to hire to for next period’s utility  budget for next period’s                                                                     Activity-based costing
                   serve a new territory?    expense?                   utility expense?                                                                      - Cost allocation techniques
→ Management Accounting and Cost Accounting:
     - are intertwined and
      - the terms are sometimes interchangeable
 → their functions are to help companies make better decisions
III.   Skills of managers
                                                                                           - Value Creation: Value - added activities and processes
                                                                                                + Create value to stakeholders
                                                                                                 + Need to pay attention to value-added (vs. non-valueadded) activities and
                                                                                                      processes:
                                                                                                                          Activity-based costing and management
                                                                                                                          Lean production
                                                                                                                          Just-in-time inventory management and production
       a ) Strategic management skills:
→ A strategy is a “game plan” that enables a company to attract customers by               echniques focusing on T
                                                                                            T                         heory of Constraints
                                                                                            value-added activities Kaizen costing
 distinguishing itself from competitors.
                                                                                             and processes
  → The focal point of a company’s strategy should be its target customers. → customer
                                                                                                                      Life-cycle costing
   value propositions are the essence of strategy.
                                                                                                                          Target pricing and costing
                                                                                                                           uality management, e.g. total quality management
                                                                                                                          Q
                                                                                                                          and six sigma
                                                                                           - Value Creation: Different perspectives
                                                                                             xternal Perspectives – Value chain
                                                                                            E                                            - Suppliers (upstream)
                                                                                            management                                  - Customers (downstream)
                                                                                            I nternal Perspectives – Value chain       - Business processes
                                                                                             management
                                                                                            Leadership Perspective                     Leaders who can unite behaviors of
                                                        f ellow employees:                                           + T
                                                                                                                            eam-Based Decision Making – Encourage data-driven discussions, weigh
                                                         - Need to considerintrinsic and extrinsic                     alternatives, and build consensus.
                                                          motivating factors
                                                                                                                       IV. Managerial Accounting: Beyond the Numbers
                                                           - Need to be aware ofcognitive biases
                                                            that adversely affect planning,                      -  In addition to the External, Internal, Leadership and Cultural Perspectives, the
                                                             controlling and decision making.                     following four business management perspectives also go beyond the numbers to
                                                                                                                     enable intelligent planning, control, and decision making:
 Cultural Perspective                                  ational and organizational cultures
                                                        N                                                                  + An Ethics Perspective
                                                        - Power distance, individualism,
                                                         uncertainty avoidance, masculinity and                           + A Corporate Governance Perspective
                                                          long-term orientation                                            + An Enterprise Risk Management Perspective
                                                                                                                              + A Corporate Social Responsibility and Sustainability Perspective
       b) Process management:
                                                                                                                        ) Ethics Perspective:
                                                                                                                       a
-  A business process is aseriesofstepsthatarefollowedinordertocarryoutsome
                                                                                                                       + AllAccountantsbodiesissuetheirownCodeofConductbutalsosharesimilar
 task in a business.
                                                                                                                              fundamental principles and conceptual approaches as the one issued by the
                                                                                                                               Institute of Management Accountants (IMA) - Statement of Ethical
                                                                                                                                Professional Practice:
                                                                                                                        1. Ethical behavior;
                                                                                                                         2. Resolution for an ethical conflict
- Lean production: management approach that organizes resources such as people and
 machines around the flow of business processes and that only produces units in
  response to customer order (as JIT - Just in time - only manufactured in response to
   customer orders and they are completed just-in-time to be shipped to customer)
    → Lean thinking: organize work departmentally and encourage those departments to
     maximize their output even if it exceeds customer demand and bloats inventories.
        c) Leadership skills:
 - Leadership is crucial because organizations are managed by people, not just data.
- Managers must navigate personal interests, beliefs, and differing opinions to align
  teams toward goals.
   - Six key leadership skills:
         + Technical Competence – Be proficient in your area and understand broader
                  company operations.
          + Integrity – Make ethical decisions and foster a culture of integrity.
           + Change Management – Define a vision, motivate others, and implement                 ● IMA Guidelines for Ethical behavior
                   organizational change.
            + Communication Skills – Master presentations, listening, and speaking in both
                    operational and financial terms.
             + Motivation&Mentorship–Developsubordinates'skillstogrowintoleadership
                     roles.
     ● IMA Guidelines for Resolution of an Ethical Conflict
 Follow employer’s established policies.
→
- For an unresolved ethical conflict:
      + Discuss the conflict with the immediate supervisor or the next highest
                 uninvolved manager.
       + If the immediate supervisor is the CEO, consider the board of directors or the
                  audit committee.
        + Contact with levels above the immediate supervisor should only be initiated
                   with the supervisor’s knowledge, assuming the supervisor is not involved.
         + Except where legally prescribed, maintain confidentiality.
          + Clarify issues in a confidential discussion with an objective advisor
           + Consult an attorney as to legal obligations
            ● Reasons for having Ethical Standards and codes of conduct
                                                                                             - The Sarbanes-Oxley Act of 2002: consist of details to protect the interests of those
                                                                                              who invest in publicly traded companies by improving the reliability and accuracy of
                                                                                               corporate financial reports and disclosures
                                                                                                   c) E
                                                                                                         nterprise Risk Management Perspective: A process used by a company to
                                                                                                        proactively identify and manage risk.
                                                                                             - Once a company identifies its risks, perhaps the most common risk management
                                                                                              tactic is to reduce risks by implementing specific controls
                                                                                               Example:
                                                                                                                                                   Examples of Controls to Reduce
                                                                                                    Examples of Business Risks
                                                                                                                                                           Business Risks
                                                                                              Products harming customers                       evelop a formal and rigorous new
                                                                                                                                                D
       ● C       odes of Conduct on the International Level and Corporate Governance
                                                                                                                                                product testing program
                  Perspective
- Codes of Conduct on the International Level: In addition to integrity and objectivity,     osing market share due to the
                                                                                              L                                                  evelop an approach for legally
                                                                                                                                                D
 resolution of ethical conflicts, competence, and confidentiality, the IFAC’s               unforeseen actions of competitors               gathering information about
  (International Federation of Accountants) code deals with the accountant’s ethical                                                           competitors' plans and practices
   responsibilities in:                                                                      oor weather conditions shutting down D
                                                                                              P                                        evelop contingency plans for for
        + Taxes,                                                                          operations                            overcoming weather-related
         + Independence,                                                                                                           disruptions
          + Fees and commissions,
                                                                                              Website malfunction                              horoughly test the website before
                                                                                                                                                T
           + Advertising and solicitation,                                                                                                  going "live" on the Internet
            + Handling of monies, and
             + Cross-border activities                                                     supplier strike halting the flow of
                                                                                              A                                                  stablish a relationship with two
                                                                                                                                                E
                                                                                              raw materials                                   companies capable of providing raw
    b) A Corporate Governance Perspective:                                                                                                   materials
- The system by which a company is directed and controlled.
                                                                                               inancial statements unfairly reporting C
                                                                                              F                                          ount the physical inventory on hand
                                                                                              the value of inventory                  to make sure that it agrees with the
                                                                                                                                         accounting records
                                                                                               n employee accessing unauthorized
                                                                                              A                                                  reate password-protected barriers
                                                                                                                                                C
                                                                                              information                                     that prohibit employees from obtaining
                                                                                                                                                 information not needed to do their jobs