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MyChart Passkey Tipsheet

MyChart now allows patients to log in using passkeys, which are encrypted digital keys that enhance security and convenience by enabling login through biometric methods like fingerprints or facial recognition. Passkeys offer a faster alternative to traditional passwords and can bypass two-step verification, although they are limited to specific domains. Users can set up passkeys by following a series of steps within the MyChart interface and can log in using passkeys by scanning a QR code with their mobile devices.

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113 views3 pages

MyChart Passkey Tipsheet

MyChart now allows patients to log in using passkeys, which are encrypted digital keys that enhance security and convenience by enabling login through biometric methods like fingerprints or facial recognition. Passkeys offer a faster alternative to traditional passwords and can bypass two-step verification, although they are limited to specific domains. Users can set up passkeys by following a series of steps within the MyChart interface and can log in using passkeys by scanning a QR code with their mobile devices.

Uploaded by

midanyela.gomez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Securely Log In to MyChart with Passkeys

Patients can now use passkeys when logging in to MyChart, providing a safer and more convenient way to log in.
Audience: MyChart users

Try It Out: What is a Passkey


What is a passkey?
• Passkeys are encrypted digital keys that allow you to log in to MyChart with your fingerprint, face, or screen lock.
Why should I use a passkey?
• Passkeys are a faster, more secure alternative to passwords that you do not need to remember. Passkeys can also
allow you to skip two-step verification.
Where can I use my passkeys?
• You can use passkeys on any device where you have access to your password manager.
Passkeys are easier to use than passwords, and they are more resistant to phishing, credential stuffing, and password spray
attacks. Passwords still exist as a backup, but patients with passkeys can log in without using their MyChart passwords.
However, passkeys are restricted to specific domains, so patients cannot use the same passkey across different affiliate sites

Try It Out: Setting Up Passkey for MyChart


Log into MyChart using your Username and Password. Then you can set up Passkey by navigating to the "Explore More for You"
section at the bottom
of the screen. Follow
these steps to
proceed:

a. Navigate to
Explore More for
You

b. Use the arrows to


find the Log in
With a Passkey
section

c. Click Add a
passkey

C: 02/05/2025 Eugene Martineau v24.2 This material contains confidential and copyrighted information of Epic Systems Corporation.
d. Click Add
new Passkey

e. Add current
Password

f. Click
Continue

g. Scan the QR
Code with
your phone
or tablet

h. Follow the
prompts
from your
mobile
device, for
example
Click Save a
Passkey

i. Using the desired method


whether fingerprint or face ID,
click continue.

j. The Passkey Management window


display shows the passkey just
created.

C: 02/05/2025 Eugene Martineau v24.2 This material contains confidential and copyrighted information of Epic Systems Corporation.
Try It Out: Once you have set up Passkey
Follow the steps below to log in with Passkey:
1. Click Log in with passkey on the MyChart page, pop window will appear
2. Click Use a phone, tablet, or security key
3. Scan the QR Code that appears using your phone or tablet

4. Follow the steps on your device

5. Using your phone or tablet, Sign in using the selected method. The MyChart page will open next.

C: 02/05/2025 Eugene Martineau v24.2 This material contains confidential and copyrighted information of Epic Systems Corporation.

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