DIPLOMA IN COMPUTER TECHNOLOGY

Academic Year 2024-25.

A
MICRO-PROJECT REPORT
ON
“Manufacturing Industry Report on SAMSUNG”

Submitted by

Roll Enrollment No. Student Name

No.
08 2100150133 Sanket Satish Pawar

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 CERTIFICATE
Certified that this Micro-Project Report

Manufacturing Industry Report on SAMSUNG

Is the work of
Roll Enrollment Student Name
No. No.
08 2200150133 Sanket Satish Pawar

The students of Semester Third Subject Name –

Management (mgt) Diploma in Computer Engineering, 2024-2025.

This report is partial fulfillment for the award of the

Micro-Project Diploma in Computer Engineering by MSBTE,
Mumbai.

Guide Name – Smt Ashwini Mane

Date & Sign

-

HOD PRINCIPAL

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 Index

Sr. no Title

1. Acknowledgement

2. Abstract

3. Introduction

4. Product Information

6. Organisational Structure

7. Information about Employees

8. Working Conditions, facilities and security

9. Precautions

10. Applicable Laws and Regulations

11. Mechanism to handle the disputes

12. Any Incident and its Solution

13. Conclusion

 Acknowledgement

I would like to express my special thanks to my teacher Prof.

Ashwini

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Mane who gave me the golden opportunity to test this wonderful project
“Taxi Sharing System”. Which also helped me in doing a lot of research and
I came to know about so many new things. I am really thankful to them.
Secondly I would like to thank my parents and friends who helped
me a lot in finalising this project within a limited time frame.
I am doing this project not only for marks but to gain Knowledge. Last but
not least I would like to show gratitude to my classmates for being with me
and helping me in this Project.

 Abstract

This microproject report presents an in-depth study of Samsung, a global

leader in electronics manufacturing. The report covers various aspects,
including products manufactured, applicable laws and regulations, employee
facilities, security measures, organizational structure, dispute resolution

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 mechanisms, and safety protocols followed by the company. The objective
of this study is to understand how a large-scale technology company
operates efficiently while maintaining quality, safety, and employee welfare.
The findings highlight Samsung’s commitment to innovation, sustainable
manufacturing, and workforce management.

 Introduction

Samsung is a South Korean multinational conglomerate headquartered in Seoul,

South Korea. It was founded in 1938 by Lee Byung-chul as a trading company
and later diversified into multiple industries, including textiles, food processing,

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insurance, and retail. By the late 1960s, Samsung entered the electronics
industry, which later became its primary focus.

Samsung is one of the largest and most influential technology companies in the
world, known for innovation in smartphones, semiconductors, televisions,
home appliances, and networking equipment. The company has a strong
global presence, with research and development (R&D) centers,
manufacturing plants, and sales offices in multiple countries.

With over 250,000 employees worldwide, Samsung operates under the vision
"Inspire the World, Create the Future", focusing on sustainable growth,
technological advancements, and improving the quality of human life through
smart solutions.

 Product Introduction
Company Name:

Samsung Electronics Co., Ltd. is one of the world’s largest and most influential
technology companies, known for its innovation, advanced manufacturing, and
commitment to cutting-edge electronics. It is a part of Samsung Group, a

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multinational conglomerate with a strong presence in industries such as
electronics, semiconductors, shipbuilding, construction, and finance.

Founded:

Established in 1969, Samsung Electronics began as a small electronics

manufacturer in South Korea. Over the decades, it expanded into a global
leader in consumer electronics, semiconductor technology, and
telecommunications. Samsung played a key role in South Korea’s
transformation into a global technology powerhouse.

Headquarters:

The company is headquartered in Suwon, South Korea. From there, it manages

its global operations, including research & development, production, supply
chain, and business strategies.

Founder:

Samsung was founded by Lee Byung-chul in 1938 as a trading company. In

later years, his successors expanded Samsung into various industries, making it
a dominant force in electronics, semiconductors, and digital innovations. His
son, Lee Kun-hee, played a significant role in transforming Samsung into a
technology giant, emphasizing quality and innovation.

Industry Type:

Samsung Electronics operates in the technology and consumer electronics

industry, producing a wide range of products, including:

 Smartphones and tablets (Galaxy series)

 Semiconductors (Processors, DRAM, NAND memory)
 Televisions and displays (QLED, OLED, MicroLED)
 Home appliances (Refrigerators, washing machines, air conditioners)
 Wearable technology (Smartwatches, earbuds, fitness trackers)
 Networking and 5G infrastructure

Samsung is a vertically integrated company, meaning it designs,

manufactures, and assembles most of its components in-house, ensuring high
quality and efficiency in production.

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 Major Markets:

Samsung Electronics has a strong global presence, with major markets

including:

 South Korea – Home to its headquarters and key R&D and

manufacturing centers.
 United States – A major market for smartphones, consumer electronics,
and semiconductor sales.
 Europe – A strong market for TVs, home appliances, and networking
solutions.
 India & Southeast Asia – A growing market for smartphones, 5G
technology, and home appliances.
 China & East Asia – A significant hub for semiconductor production and
technology manufacturing.

Objective:

Samsung aims to be a global leader in digital transformation and consumer

technology, with goals such as:

1. Driving innovation in AI, semiconductors, and next-gen devices.

2. Expanding market share in smartphones, IoT, and 5G infrastructure.
3. Enhancing sustainability with eco-friendly production methods and
carbon reduction initiatives.
4. Investing in R&D to develop advanced chipsets, AI systems, and
smart home solutions.
5. Providing high-quality products while ensuring affordability and
accessibility in global markets.

Samsung’s commitment to research, innovation, and sustainability has

solidified its position as a leader in the global electronics and semiconductor
industries

 Organisational Structure
Samsung follows a hierarchical organizational structure with a top-down
approach. The structure includes:

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Hierarchy Chart:

Chairman → CEO → Vice Presidents → General Managers →

Department Heads → Supervisors → Employees

Main Departments:

1. Manufacturing & Production – Oversees product assembly.

2. Quality Control – Ensures product standards.

3. Sales & Marketing – Handles global product distribution.

4. Research & Development (R&D) – Innovates new technologies.

5. Human Resources (HR) – Manages employee welfare and hiring.

6. Supply Chain & Logistics – Ensures smooth product delivery.

 Information about Employee

Samsung employs over 250,000 people across the globe, spanning various
fields such as engineering, design, software development, marketing, sales,
and factory production. Employees are spread across South Korea, the
United States, India, China, Vietnam, and Europe, working in offices,
factories, research labs, and sales centers.

Types of Employees at Samsung

1. Research & Development (R&D) Employees

 Work on AI, machine learning, software development, and

semiconductor advancements.
 Based in locations like Samsung R&D Bangalore, Seoul, and Silicon
Valley.
 Focus on next-gen smartphone features, 5G/6G networks, and IoT
solutions.

2. Manufacturing & Production Workers

 Operate in high-tech factories with robotic automation and AI

monitoring.
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  Work in semiconductor plants, smartphone assembly lines, and
OLED display units.
 Adhere to strict safety protocols to ensure efficiency and avoid
accidents.

3. Sales & Marketing Teams

 Develop strategies for promoting Galaxy devices, home appliances, and

Samsung services.
 Manage partnerships with retail stores, e-commerce platforms, and
telecom providers.
 Work in a fast-paced environment to analyze consumer demand and
market trends.

4. Corporate & Administrative Staff

 Work in finance, human resources (HR), customer support, and

supply chain management.
 Oversee business operations, contracts, and internal policy
implementation.
 Ensure smooth communication between departments and business
units.

Employee Benefits & Career Growth

 Training & Upskilling: Samsung invests in employee training

programs, leadership development, and scholarships for further
education.
 International Opportunities: Employees can get relocation offers to
work in different Samsung offices worldwide.
 Competitive Salaries & Bonuses: Performance-based incentives, stock
options, and bonuses motivate employees.

Samsung values workplace diversity and hires talent from multiple

backgrounds and nationalities, ensuring a global and inclusive work
environment.

 Working Conditions, facilities and security

Samsung ensures modern, safe, and employee-friendly workplaces across its
offices, factories, and research centers.

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 1. Work Environment in Offices

 Flexible Work Culture: Offers hybrid work options for employees in

corporate offices.
 High-Tech Infrastructure: Offices have AI-powered meeting rooms,
automated workflows, and digital collaboration tools.
 Employee Wellness Programs: Includes mental health support, gym
memberships, and on-site relaxation zones.

2. Work Environment in Factories

 Fully Automated Assembly Lines: Reduces human effort and increases

efficiency.
 Air-Controlled Workspaces: Maintains ideal humidity and
temperature for semiconductor and display production.
 Protective Uniforms: Employees wear anti-static suits, gloves, and
masks to ensure safety.

3. Employee Facilities Provided by Samsung

 Free Meals & Transportation: Samsung provides cafeterias, shuttle

services, and housing for factory workers.
 Healthcare Support: Employees have access to medical insurance,
emergency care units, and free health check-ups.
 Childcare & Family Support: Some Samsung locations offer on-site
daycare centers for working parents.

4. Security & Workplace Safety Measures

 Biometric Access & CCTV Surveillance: Prevents unauthorized access

to offices and factories.
 Fire Safety Measures: Equipped with fire extinguishers, emergency
exits, and automated fire detection systems.
 Cybersecurity Protocols: Samsung enforces two-factor authentication,
encrypted data storage, and AI-based threat detection.

Samsung continuously improves workplace safety standards and employee

well-being programs to maintain a positive work environment.

 Precautions
Samsung employees must follow strict safety and operational guidelines to
prevent accidents and security breaches.

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 1. Precautions for Factory Workers

 Use Protective Gear: Employees must wear anti-static uniforms,

gloves, and face masks.
 Follow Equipment Handling Rules: Employees working in chip
fabrication plants and smartphone assembly lines need to operate
machinery carefully.
 Chemical Safety Measures: Workers in semiconductor and battery
plants must handle chemicals like lithium-ion and silicon wafers with
special safety gear.
 Regular Health Checkups: Factory workers undergo monthly health
screenings to check for exposure to toxic substances.

2. Precautions for Office Employees

 Data Security Awareness: Employees should use strong passwords,

avoid phishing emails, and report cybersecurity threats.
 Workplace Ethics & Conduct: Samsung has a zero-tolerance policy
for harassment and unethical behavior.
 Ergonomic Workstations: Employees are advised to maintain proper
posture and use anti-fatigue chairs and standing desks.

By following these safety precautions and workplace rules, Samsung ensures

a secure and productive work environment.

 Applicable Acts & Regulations

Samsung complies with global laws and industry standards to ensure smooth
operations:

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 1. Consumer Protection Act, 2019 – Ensures consumer rights and product
liability regulations.

2. Patent Act, 1970 (Amended in 2005) – Protects Samsung’s innovations

and intellectual property.

3. Factories Act, 1948 – Governs working conditions, employee safety, and

welfare in Samsung’s manufacturing plants.

4. Information Technology Act, 2000 – Regulates data protection,

cybersecurity, and digital transactions.

5. Environmental Protection Act, 1986 – Ensures compliance with

environmental safety and sustainability standards in manufacturing.

6. ISO Certifications

ISO 9001 – Quality Management.

ISO 14001 – Environmental Management.
ISO 45001 – Occupational Health & Safety.

 Mechanism to Handle Disputes

Samsung has a structured approach to handling disputes within the company:

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  Internal Grievance System: Employees can report issues to HR through
formal complaints.
 Labour Unions & Worker Committees: In some countries, unions
negotiate better wages and working conditions.
 Legal Compliance: Samsung follows local labor laws and regulations to
prevent workplace conflicts.
 Mediation & Arbitration: Disputes are resolved through company-
appointed mediators or external legal processes.

 Any Incident and its Solution

One notable incident was the Samsung Galaxy Note 7 explosion crisis (2016):

 Issue: Several units of the Note 7 smartphone caught fire due to battery
defects.
 Company Response:
o Samsung recalled all Note 7 devices worldwide, costing the
company billions.
o Conducted an internal investigation to find the cause of battery
overheating.
o Improved quality control measures and developed an 8-point
battery safety check.
o Regained customer trust by launching safe and innovative devices
in later years.

 Conclusion

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Samsung is a global leader in electronics manufacturing,
known for its innovation, sustainability, and advanced
technology. With state-of-the-art factories, strict quality
control, and a focus on employee welfare, the company
continues to expand its market presence. By adopting eco-
friendly practices and following strict safety measures,
Samsung ensures its position as a responsible and successful
manufacturing company.

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