PO Box 31294
Salt Lake City UT 84131-2900
April 20, 2025
Charles Pollard
2310 alabama ave
Tuskegee institute, AL 36088
We need more information by May 24, 2025 to continue to review your application
Re: Application ID: 102176295905578
Creditor: Capital One N.A.
Dear Charles Pollard,
We're working on your recent application for a Kohl's Credit Card, and need some documentation to
verify the information included on your application.
If we don't receive your documentation by May 24, 2025, we won't be able to continue
processing your application.
Please provide one individual document type that supports the information listed on your application
for each of the following:
1. Government-issued photo identification for Charles Pollard
Please reference the following pages of this letter to identify the types of documents to provide.
Please mail your required documents together. Be sure to include a copy of this letter, and print
your Application ID 102176295905578 at the top of each document you send.
Mail:
Capital One
PO Box 31294
Salt Lake City, UT 84131-2900
We will continue to consider your application upon receipt of the documents. If you have any
questions, please give us a call at 1-844-437-9090. Our application agents are available Monday -
Friday, 8 a.m. - 8 p.m. ET
Sincerely,
Capital One
Customer Care Team
ADDITIONAL INSTRUCTIONS ON THE FOLLOWING PAGE(S).
© 2025 Capital One. Capital One is a federally registered service mark.
CD0360/68056c4c90c229704a6a1da4/P:N 1
Please send only the required documentation mentioned on the front of your letter
Please gather all your documents and remember to...
1. Confirm the information in any document you provide to us is accurate and matches the
information on your application before sending it.
2. Add your Application ID 102176295905578 to each page you send.
3. Send all your documents together at the same time and include a copy of this letter.
4. Provide documents written in either English or Spanish only.
IF WE NEED: PLEASE SEND: DO NOT SEND:
Government-issued photo A copy of ONE of these • Expired, partial or obscured
identification UNEXPIRED documents documents
• Resident alien/permanent
• Driver's License (front and resident alien card
back) • Military IDs
• Non-driver state ID Card
(front and back) • Passport
• Passport card
© 2025 Capital One. Capital One is a federally registered service mark.
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