PO Box 31294
Salt Lake City UT 84131-2900
March 20, 2024
James Craig
1081 Hickory St
Lansing, MI 48906
We need more information by April 23, 2024 to continue to review your application
Re: Application ID: 20000010960029
Dear James Craig,
We're working on your recent application for a Capital One® Card, and need some documentation to
verify the information included on your application.
If we don't receive your documentation by April 23, 2024, we won't be able to continue
processing your application.
Please provide one individual document type that supports the information listed on your application
for each of the following:
1. Government-issued photo identification for James Craig
2. The Social Security number (SSN) or Individual Taxpayer Identification Number (ITIN) for James
Craig
Please reference the following pages of this letter to identify the types of documents to provide.
Please mail your required documents together. Be sure to include a copy of this letter, and print
your Application ID 20000010960029 at the top of each document you send.
Mail:
Capital One
PO Box 31294
Salt Lake City, UT 84131-2900
We will continue to consider your application upon receipt of the documents. If you have any
questions, please give us a call at 1-855-522-7663. Our application agents are available Monday -
Friday, 8 a.m. - 8 p.m. ET
Sincerely,
Capital One
ADDITIONAL INSTRUCTIONS ON THE FOLLOWING PAGE(S).
© 2024 Capital One. Capital One is a federally registered service mark.
Card_LtrCD0360/MAIL:NP/CD003569/P:null/O:N/EC:N/EM:000PG- 1/QA-1
Please send only the required documentation mentioned on the front of your letter
Please gather all your documents and remember to...
1. Confirm the information in any document you provide to us is accurate and matches the
information on your application before sending it.
2. Add your Application ID 20000010960029 to each page you send.
3. Send all your documents together at the same time and include a copy of this letter.
4. Provide documents written in either English or Spanish only.
IF WE NEED: PLEASE SEND: DO NOT SEND:
Government-issued photo A copy of ONE of these • Expired, partial or obscured
identification UNEXPIRED documents documents
• Military IDs
• Driver's License (front and
back) • State medical cards, student
cards
• Non-driver state ID Card
(front and back)
• Passport
• Passport Card (front and
back)
• Resident alien/permanent
resident alien card
Social Security Number (SSN) A copy of ONE of these • Expired, partial or obscured
documents that contains your documents
9-digit SSN: • Envelopes
OR
• Self-completed applications
• Social Security card
• Self-prepared tax documents
• Employer issued W-2 dated
within the last 12 months
Individual Taxpayer
Identification Number (ITIN) • Tax return from the most
recent tax year, including
completed Paid Preparer
section
• Pay stub or earnings
statement issued within the
last three months
A copy of ONE of these • Expired, partial or obscured
documents that contains your documents
9-digit ITIN: • Envelopes
• Self-completed applications
• Letter from IRS assigning ITIN
• Self-prepared tax documents
• Taxpayer ID card
• Tax return from the most
recent tax year, including
completed Paid Preparer
section
• Pay stub or earnings
statement issued within the
last three months
© 2024 Capital One. Capital One is a federally registered service mark.
Card_LtrCD0360/MAIL:NP/CD003569/P:null/O:N/EC:N/EM:000PG- 2/QA-1
