Module 3
Module 3
SELF-ASSESSMENT CHECKLIST
INSTRUCTIONS: This Self-Check Instrument will give the trainer
necessary data or information which is essential in planning training
sessions. Please check the appropriate box of your best answer to the
questions below.
CORE COMPETENCIES
Can I? YES NO
1. PREPARE THE DINING ROOM/RESTAURANT AREA FOR
SERVICE
1.1 Take table reservations
1.2 Prepare service stations and equipment
1.3 Set up the tables in the dining area
1.4 Set the mood/ambiance of the dining area
2. WELCOME GUESTS AND TAKE FOOD AND BEVERAGE
ORDERS
2.1 Welcome and greet guest
2.2 Seat the guest
2.3 Take food and beverage orders
2.4 Liaise between kitchen and service area
3. PROMOTE FOOD AND BEVERAGE PRODUCTS
3.1 Know the product
3.2 Undertake suggestive selling
3.3 Carry out upselling strategies
4. PROVIDE FOOD AND BEVERAGE SERVICES TO GUESTS
4.1 Serve food orders
4.2 Assist the dinners
4.3 Perform banquet or catering food service
4.4 Serve beverage orders
4.5 Process payments and receipts
4.6Conclude food service and close down dining
area
Form 5.3
Prepared by:
MERILYN BINCO
Trainer
Trainee’ Supervis
Units of Training Date Date
Training Activity Rating s Initial or’s
Competency Duration Started Finished
Initial
1. Prepare the-Take table
dining room/ reservation
restaurant -Prepare service
area for
stations and
Nancy
service equipment Competen DEOCAR
53hours 08/05/24 08/09/24 Chiong
-Set-up the tables t ES
in the dining area
-Set the
mood/ambiance of
the dining area
2. Welcome -Welcome and Competen
guests and greet guests t
take food and -Seat the guest
Nancy
beverage -Take food and DEOCAR
53hours 08/05/24 08/09/24 Chiong
orders beverage orders ES
-Liaise between
kitchen and
service areas
Date Developed: Document No.
Food and August 05, 2024 Issued
Beverage by: Page
Services STII 13
NCII Developed by: Revision of
MERILYN BINCO #1 45
STII
3. Promote -Know the product
food and -Undertake
Nancy
beverage Suggestive selling Competen DEOCAR
53hours 08/05/24 08/09/24 Chiong
products -Carry out t ES
Upselling
strategies
4. Provide -Serve food orders
food and -Assist the diners
beverage -Perform banquet
services to or catering food
guests service
-Serve beverage
orders DEOCAR Nancy
Competen
-Process payments 53hours 08/05/24 08/09/24 ES Chiong
t
and receipts
-Conclude food
service and close
down dining area
-Manage
intoxicated
persons
5.Provide - Take and process 53hours 08/05/24 08/09/24 Competen Nancy
room service room service t Chiong
orders
-Set up trays and
trolleys DEOCAR
-Present and serve ES
food and beverage
Date Developed: Document No.
Food and August 05, 2024 Issued
Beverage by: Page
Services STII 14
NCII Developed by: Revision of
MERILYN BINCO #1 45
STII
orders to guests
-Present room
service account
-Clear away room
service equipment
6. Receive -Listen to the
and handle complaint
guest -Apologize to the
Nancy
concerns guest Competen DEOCAR
53hours 08/05/24 05/09/24 Chiong
-Take proper t ES
action on the
complaint
-Record complaint
Note: The trainee and the supervisor must have a copy of this form. The column for rating maybe used either
by giving a numerical rating or simply indicating competent or not yet competent. For purposes of analysis, you
may require industry supervisors to give a numerical rating for the performance of your trainees. Please take
note however that in TESDA, we do not use.
DEOCARES BINCO
Trainee’s Signature Trainer’s Signature
Dear Trainees,
INSTITUTIONAL EVALUATION 1 2 3 4 5 N
A
INDUSTRY PARTNER 1 2 3 4 5 NA
Signature: DEOCARES
INSTRUCTIONS:
This post-training evaluation instrument is intended to measure
how satisfactorily your trainer has done his job during the whole
duration of your training. Please give your honest rating by checking on
the corresponding cell of your response. Your answers will be treated
with utmost confidentiality.
TRAINERS/ Good/
Poor/ Fair/ Very Outstan
Adequat
INSTRUCTORS Unsatisf Satisfac Good/ ding
e
actory tory Very
Name of
Satisfac
Trainer:
tory
MERILYN 1 2 4 5
BINCO 3
1.Orients
trainees about
CBT, the use of
/
CBLM and the
evaluation
system
2.Discusses
clearly the unit
of competencies
and outcomes to /
be attained at
the start of
every module
3.Exhibits
mastery of the
subject/course /
he/she is
teaching
4.Motivates and /
elicits active
participation
Date Developed: Document No.
Food and August 05, 2024 Issued
Beverage by: Page
Services STII 34
NCII Developed by: Revision of
MERILYN BINCO #1 45
STII
from the
students or
trainees
5.Keeps records
of evidence/s of
competency
/
attainment of
each
student/trainees
6.Instil value of
safety and
orderliness in /
the classrooms
and workshops
7.Instils the
value of
teamwork and /
positive work
values
8.Instils good
grooming and /
hygiene
9.Instils value of
/
time
10.Quality of
voice while /
teaching
11.Clarity of
language/dialect /
used in teaching
12.Provides
extra attention
to trainees and
/
students with
specific learning
needs
13.Attends
classes regularly /
and promptly
14.Shows /
energy and
Date Developed: Document No.
Food and August 05, 2024 Issued
Beverage by: Page
Services STII 35
NCII Developed by: Revision of
MERILYN BINCO #1 45
STII
enthusiasm
while teaching
15.Maximizes
use of training
/
supplies and
materials
16.Dresses
/
appropriately
17.Shows
/
empathy
18.Demonstrate
/
s self-control
This post-training evaluation instrument is intended to measure how
satisfactorily your trainer prepared and facilitated your training. Please
give your honest rating by checking on the corresponding cell of your
response. Your answers will be treated with utmost confidentiality.
Poor/ Fair/ Good/ Very Outstan
Unsatisfa Satisfac Adeq Good/ ding
ctory tory uate Very
PREPARATION Satisfa
ctory
1 2 3 4 5
1.Workshop layout
conforms with the /
components of a
CBT workshop
2. Number of /
CBLM is sufficient
3.Objectives of
every training /
session is well
explained
4.Expected
activities/outputs /
are clarified
DESIGN AND Poor/ Fair/ Good/ Very Outstan
DELIVERY Unsatisfa Satisfac Adeq Good/ ding
ctory tory uate Very
Date Developed: Document No.
Food and August 05, 2024 Issued
Beverage by: Page
Services STII 36
NCII Developed by: Revision of
MERILYN BINCO #1 45
STII
Satisfa
ctory
1 2 3 4 5
1.Course contents
are sufficient to /
attain objectives
2.CBLM are
logically organized /
and presented
3.Information
Sheet are
comprehensive in /
providing the
required
knowledge
4. Examples,
illustrations and /
demonstrations
help you learn
5.Practice
exercises like
Task/Job Sheets /
are sufficient to
learn required
skills
6. Valuable
knowledge are
learned through /
the contents of
the course
7.Training
Methodologies /
are effective
8.Assessment /
Methods and
evaluation
system are
suitable for the
1.Training
Resources are /
adequate
2.Training Venue
is conducive and /
appropriate
3.Equipment,
Supplies, and /
Materials are
Sufficient
4.Equipment,
Supplies and
Materials are /
suitable and
appropriate
5.Promptness in /
providing Supplies
1. Support Staff
are /
accommodating
Comments/Suggestions: The trainer can articulate/deliver well on
the lesson and very resourceful. The trainer can demonstrate well on
every unit of competency and learning outcomes. She is good in
facilitating/mentoring the trainee and give time assisting on the task
performed by the trainee.
I highly suggest that the trainee shall keep its energy and the
passion in teaching and transfer her knowledge to all its trainees like
me.
God speed and more power!
RATER A
Poor/ Fair/ Good/ Very Outstandi
Unsatisf Satisfact Adequat Good/ ng
actory ory e Very
PREPARATIO
Satisfact
N
ory
1 2 4 5
3
1. Workshop
layout /
conforms with
the
components of
a CBT
RATER B
Poor/ Fair/ Good/ Very Outstandi
Unsatis Satisfact Adequat Good/ ng
factory ory e Very
PREPARATION Satisfact
ory
1 2 4 5
3
1. Workshop
layout /
conforms
with the
components
Date Developed: Document No.
Food and August 05, 2024 Issued
Beverage by: Page
Services STII 40
NCII Developed by: Revision of
MERILYN BINCO #1 45
STII
of a CBT
workshop
2. Number of /
CBLM is
sufficient
3. Objectives
of every
training /
session is
well
explained
4. Expected
activities/ /
outputs are
clarified
RATER C
Poor/ Fair/ Good/ Very Outstandi
Unsatisfa Satisfact Adequ Good/ ng
PREPARATIO ctory ory ate Very
N Satisfact
ory
1 2 3 4 5
1. Workshop
layout /
conforms
with the
Date Developed: Document No.
Food and August 05, 2024 Issued
Beverage by: Page
Services STII 41
NCII Developed by: Revision of
MERILYN BINCO #1 45
STII
component
s of a CBT
workshop
2. Number of /
CBLM is
sufficient
3. Objectives /
of every
training
session is
well
explained
4. Expected /
activities/
outputs are
clarified
RATER D
Poor/ Fair/ Good/ Very Outstandi
Unsatisfa Satisfact Adequ Good/ ng
PREPARATIO ctory ory ate Very
N Satisfact
ory
1 2 3 4 5
1. Workshop
layout
/
conforms
Date Developed: Document No.
Food and August 05, 2024 Issued
Beverage by: Page
Services STII 42
NCII Developed by: Revision of
MERILYN BINCO #1 45
STII
with the
component
s of a CBT
workshop
2. Number of
CBLM is /
sufficient
3. Objectives
of every
training /
session is
well
explained
4. Expected
activities/ /
outputs are
clarified
AVERAGE RATINGS
PREPARATION AVERAGE
Workshop layout conforms with the
components of a CBT works 4.50
Number of CBLM is sufficient 4.50
Objectives of every training session is well
explained 4.25
Expected activities/outputs are clarified
4.25
Date Developed: Document No.
Food and August 05, 2024 Issued
Beverage by: Page
Services STII 43
NCII Developed by: Revision of
MERILYN BINCO #1 45
STII
General Average 4.38
RANGE:
0.00 – 1.49 = Poor/Unsatisfactory
General Interpretation:
Recommendation:
I can recommend that the said Institution is very good and ready
for the conduct of Training and Assessment for FOOD AND BEVERAGE
SERVICES NC II.
Solution: