Module 3
Module 3
                  SELF-ASSESSMENT CHECKLIST
INSTRUCTIONS: This Self-Check Instrument will give the trainer
necessary data or information which is essential in planning training
sessions. Please check the appropriate box of your best answer to the
questions below.
CORE COMPETENCIES
Can I?                                                   YES    NO
1. PREPARE     THE      DINING     ROOM/RESTAURANT       AREA   FOR
   SERVICE
    1.1 Take table reservations                            
    1.2 Prepare service stations and equipment             
    1.3 Set up the tables in the dining area               
    1.4 Set the mood/ambiance of the dining area           
2. WELCOME      GUESTS       AND     TAKE   FOOD   AND   BEVERAGE
   ORDERS
    2.1 Welcome and greet guest                           
    2.2 Seat the guest                                    
    2.3 Take food and beverage orders                     
    2.4 Liaise between kitchen and service area           
3. PROMOTE FOOD AND BEVERAGE PRODUCTS
3.1 Know the product                                      
3.2 Undertake suggestive selling                          
3.3 Carry out upselling strategies                        
4. PROVIDE FOOD AND BEVERAGE SERVICES TO GUESTS
4.1 Serve food orders                                     
    4.2 Assist the dinners                                
    4.3 Perform banquet or catering food service          
    4.4 Serve beverage orders                             
    4.5 Process payments and receipts                     
       4.6Conclude food service and close down dining     
area
Form 5.3
    Prepared by:
MERILYN BINCO
    Trainer
                                                                                    Trainee’    Supervis
    Units of                           Training     Date        Date
                   Training Activity                                      Rating    s Initial     or’s
  Competency                           Duration    Started    Finished
                                                                                                 Initial
 1. Prepare the-Take          table
 dining room/  reservation
 restaurant    -Prepare     service
 area        for
               stations        and
                                                                                                Nancy
 service       equipment                                                 Competen   DEOCAR
                                     53hours      08/05/24    08/09/24                          Chiong
               -Set-up the tables                                           t         ES
               in the dining area
               -Set             the
               mood/ambiance of
               the dining area
 2.    Welcome -Welcome        and                                       Competen
 guests    and greet guests                                                 t
 take food and -Seat the guest
                                                                                                Nancy
 beverage      -Take food and                                                       DEOCAR
                                     53hours      08/05/24    08/09/24                          Chiong
 orders        beverage orders                                                        ES
               -Liaise    between
               kitchen         and
               service areas
                           Date Developed:           Document No.
            Food and       August 05, 2024         Issued
            Beverage                                 by:   Page
            Services                                 STII     13
              NCII           Developed by:        Revision     of
                           MERILYN BINCO             #1       45
    STII
3.   Promote    -Know the product
food     and    -Undertake
                                                                                           Nancy
beverage        Suggestive selling                                     Competen   DEOCAR
                                      53hours   08/05/24    08/09/24                       Chiong
products        -Carry          out                                       t         ES
                Upselling
                strategies
4.      Provide -Serve food orders
food       and -Assist the diners
beverage        -Perform banquet
services     to or catering food
guests          service
                -Serve    beverage
                orders                                                            DEOCAR   Nancy
                                                                       Competen
                -Process payments     53hours   08/05/24    08/09/24                ES     Chiong
                                                                          t
                and receipts
                -Conclude      food
                service and close
                down dining area
                -Manage
                intoxicated
                persons
5.Provide       - Take and process    53hours   08/05/24    08/09/24   Competen            Nancy
room service    room        service                                       t                Chiong
                orders
                -Set up trays and
                trolleys                                                          DEOCAR
                -Present and serve                                                  ES
                food and beverage
                            Date Developed:        Document No.
             Food and       August 05, 2024      Issued
             Beverage                              by:   Page
             Services                              STII     14
               NCII          Developed by:      Revision     of
                           MERILYN BINCO           #1       45
   STII
              orders to guests
              -Present      room
              service account
              -Clear away room
              service equipment
6.    Receive -Listen   to    the
and    handle complaint
guest         -Apologize to the
                                                                                                      Nancy
concerns      guest                                                          Competen     DEOCAR
                                        53hours     08/05/24     05/09/24                             Chiong
              -Take        proper                                               t           ES
              action    on    the
              complaint
              -Record complaint
Note: The trainee and the supervisor must have a copy of this form. The column for rating maybe used either
by giving a numerical rating or simply indicating competent or not yet competent. For purposes of analysis, you
may require industry supervisors to give a numerical rating for the performance of your trainees. Please take
note however that in TESDA, we do not use.
      DEOCARES                                     BINCO
Trainee’s Signature                   Trainer’s Signature
Dear Trainees,
        INSTITUTIONAL EVALUATION                1   2   3   4    5    N
                                                                      A
INDUSTRY PARTNER 1 2 3 4 5 NA
Signature: DEOCARES
INSTRUCTIONS:
      This post-training evaluation instrument is intended to measure
how satisfactorily your trainer has done his job during the whole
duration of your training. Please give your honest rating by checking on
the corresponding cell of your response. Your answers will be treated
with utmost confidentiality.
   TRAINERS/                                Good/
                      Poor/      Fair/                Very      Outstan
                                           Adequat
 INSTRUCTORS         Unsatisf   Satisfac              Good/      ding
                                              e
                      actory      tory                Very
    Name of
                                                     Satisfac
    Trainer:
                                                       tory
    MERILYN             1          2                    4         5
     BINCO                                   3
1.Orients
trainees   about
CBT, the use of
                                                                   /
CBLM and the
evaluation
system
2.Discusses
clearly the unit
of competencies
and outcomes to                                                    /
be attained at
the    start  of
every module
3.Exhibits
mastery of the
subject/course                                                     /
he/she         is
teaching
4.Motivates and                                                    /
elicits     active
participation
                                Date Developed:          Document No.
               Food and         August 05, 2024        Issued
               Beverage                                  by:   Page
               Services                                  STII     34
                 NCII            Developed by:        Revision     of
                                MERILYN BINCO            #1       45
   STII
from          the
students       or
trainees
5.Keeps records
of evidence/s of
competency
                                                     /
attainment     of
each
student/trainees
6.Instil value of
safety        and
orderliness     in                                   /
the classrooms
and workshops
7.Instils    the
value         of
teamwork     and                                     /
positive    work
values
8.Instils   good
grooming     and                                      /
hygiene
9.Instils value of
                                                      /
time
10.Quality    of
voice      while                                      /
teaching
11.Clarity     of
language/dialect                                      /
used in teaching
12.Provides
extra attention
to trainees and
                                            /
students     with
specific learning
needs
13.Attends
classes regularly                                     /
and promptly
14.Shows                                              /
energy        and
                         Date Developed:      Document No.
              Food and   August 05, 2024    Issued
              Beverage                        by:   Page
              Services                        STII     35
                NCII      Developed by:    Revision     of
                         MERILYN BINCO        #1       45
  STII
enthusiasm
while teaching
15.Maximizes
use of training
                                                                   /
supplies    and
materials
16.Dresses
                                                                   /
appropriately
17.Shows
                                                                   /
empathy
18.Demonstrate
                                                                   /
s self-control
This post-training evaluation instrument is intended to measure how
satisfactorily your trainer prepared and facilitated your training. Please
give your honest rating by checking on the corresponding cell of your
response. Your answers will be treated with utmost confidentiality.
                          Poor/       Fair/     Good/    Very Outstan
                         Unsatisfa   Satisfac   Adeq    Good/   ding
                          ctory        tory     uate     Very
   PREPARATION                                          Satisfa
                                                         ctory
                           1            2        3         4      5
 1.Workshop layout
 conforms with the                                                 /
 components of a
 CBT workshop
 2.    Number       of                                             /
 CBLM is sufficient
 3.Objectives       of
 every        training                                             /
 session     is   well
 explained
 4.Expected
 activities/outputs                                                /
 are clarified
    DESIGN AND            Poor/       Fair/     Good/   Very    Outstan
     DELIVERY            Unsatisfa   Satisfac   Adeq    Good/    ding
                          ctory        tory     uate    Very
                                Date Developed:            Document No.
              Food and          August 05, 2024          Issued
              Beverage                                     by:   Page
              Services                                     STII     36
                NCII            Developed by:           Revision     of
                               MERILYN BINCO               #1       45
   STII
                                               Satisfa
                                                ctory
                         1         2       3      4       5
1.Course contents
are sufficient to                                         /
attain objectives
2.CBLM            are
logically organized                                       /
and presented
3.Information
Sheet             are
comprehensive in                                          /
providing         the
required
knowledge
4.         Examples,
illustrations    and                                      /
demonstrations
help you learn
   5.Practice
   exercises      like
   Task/Job Sheets                                        /
   are sufficient to
   learn     required
   skills
   6.       Valuable
   knowledge are
   learned through                                        /
   the contents of
   the course
   7.Training
   Methodologies                                          /
   are effective
   8.Assessment                                           /
   Methods       and
   evaluation
   system         are
   suitable for the
1.Training
Resources     are                                              /
adequate
2.Training Venue
is conducive and                                               /
appropriate
3.Equipment,
Supplies,     and                                              /
Materials     are
Sufficient
4.Equipment,
Supplies      and
Materials     are                                              /
suitable      and
appropriate
5.Promptness    in                                             /
providing Supplies
 1. Support Staff
 are                                                              /
 accommodating
Comments/Suggestions: The trainer can articulate/deliver well on
the lesson and very resourceful. The trainer can demonstrate well on
every unit of competency and learning outcomes. She is good in
facilitating/mentoring the trainee and give time assisting on the task
performed by the trainee.
      I highly suggest that the trainee shall keep its energy and the
passion in teaching and transfer her knowledge to all its trainees like
me.
God speed and more power!
                                RATER A
                  Poor/       Fair/      Good/        Very    Outstandi
                 Unsatisf   Satisfact   Adequat      Good/       ng
                  actory       ory         e          Very
 PREPARATIO
                                                    Satisfact
     N
                                                       ory
                     1           2                      4         5
                                            3
1. Workshop
layout                                                                /
conforms with
the
components of
a CBT
                              RATER B
                   Poor/      Fair/      Good/      Very    Outstandi
                  Unsatis   Satisfact   Adequat    Good/       ng
                  factory      ory         e        Very
PREPARATION                                       Satisfact
                                                     ory
                    1          2                      4         5
                                          3
1. Workshop
   layout                                            /
   conforms
   with the
   components
                              Date Developed:         Document No.
             Food and         August 05, 2024       Issued
             Beverage                                 by:   Page
             Services                                 STII     40
               NCII           Developed by:        Revision     of
                             MERILYN BINCO            #1       45
  STII
    of a CBT
    workshop
2. Number of                                                   /
   CBLM is
   sufficient
3. Objectives
   of every
   training                                         /
   session is
   well
   explained
4. Expected
   activities/                                                 /
   outputs are
   clarified
                              RATER C
                  Poor/        Fair/     Good/     Very    Outstandi
                 Unsatisfa   Satisfact   Adequ    Good/       ng
PREPARATIO         ctory        ory       ate      Very
    N                                            Satisfact
                                                    ory
                    1           2         3          4         5
1. Workshop
   layout                                           /
   conforms
   with the
                             Date Developed:         Document No.
           Food and          August 05, 2024       Issued
           Beverage                                  by:   Page
           Services                                  STII     41
             NCII             Developed by:       Revision     of
                             MERILYN BINCO           #1       45
 STII
    component
    s of a CBT
    workshop
2. Number of                                                   /
   CBLM is
   sufficient
3. Objectives                                       /
   of every
   training
   session is
   well
   explained
4. Expected                                /
   activities/
   outputs are
   clarified
                              RATER D
                  Poor/        Fair/     Good/     Very    Outstandi
                 Unsatisfa   Satisfact   Adequ    Good/       ng
PREPARATIO         ctory        ory       ate      Very
    N                                            Satisfact
                                                    ory
                    1           2         3          4         5
1. Workshop
   layout
                                           /
   conforms
                             Date Developed:         Document No.
              Food and       August 05, 2024       Issued
              Beverage                               by:   Page
              Services                               STII     42
                NCII          Developed by:       Revision     of
                             MERILYN BINCO           #1       45
  STII
   with the
   component
   s of a CBT
   workshop
2. Number of
   CBLM is                                   /
   sufficient
3. Objectives
   of every
   training                                              /
   session is
   well
   explained
4. Expected
   activities/                                           /
   outputs are
   clarified
                       AVERAGE RATINGS
    PREPARATION                                        AVERAGE
    Workshop layout conforms          with       the
    components of a CBT works                          4.50
    Number of CBLM is sufficient                       4.50
    Objectives of every training session is well
    explained                                    4.25
    Expected activities/outputs are clarified
                                                       4.25
                             Date Developed:              Document No.
            Food and         August 05, 2024            Issued
            Beverage                                      by:   Page
            Services                                      STII     43
              NCII           Developed by:             Revision     of
                            MERILYN BINCO                 #1       45
  STII
     General Average                              4.38
RANGE:
            0.00 – 1.49     =     Poor/Unsatisfactory
General Interpretation:
Recommendation:
    I can recommend that the said Institution is very good and ready
for the conduct of Training and Assessment for FOOD AND BEVERAGE
SERVICES NC II.
Solution: