Maintaining IT equipment and consumables 30%
Full name ______________________________________ dep’t __________
1 chooses the best answer. Each question contains 2%
1. Which storage device of the computer stores or keeps the operating system and application
programs?
A. Flash disk B. diskette drive C. hard drive D. CD-drive
2. Which component below also performs the function of the monitor?
A. Laptop B. projector C. palmtop D. touch screen
3. Which of the storage devices below is a primary storage device?
A. CD-ROM B. floppy disk C. hard disk D. RAM
4. Can you replace a sound card or video card built into your motherboard (integrated sound and
video)?
A. Yes, you can replace built-in components by using the right replacement module.
B. Yes, you can replace built-in components by using generic replacement module.
C. Yes, you can replace built-in components but you will need custom replacement parts
D. No, you can’t normally replace built-in components.
5. What is usually the easiest way to fix an application which won’t start anymore?
A. Run your virus scanner to fix the application because you probably have a virus.
B. Reboot the computer to fix the application b/c it’s probably a system error
C. Uninstall and reinstall the application to reset the application completely.
D. All
6. What is the purpose of defragmenting a hard drive?
a) To delete unnecessary files c) To install the operating system
b) To organize files and improve d) To repair damaged sectors on
access times the hard drive
7. What does the blue screen of death (BSOD) indicate?
a) Overheating of the CPU c) Hardware or software issue
b) Insufficient RAM d) Internet connectivity problem
8. What does it mean if your computer emits a series of beeping sounds when you turn it on?
a) Overheating of the CPU c) Hardware failure
b) Insufficient RAM d) Bad internet connection
9. What is the purpose of a firewall?
a) To increase the speed of the c) To protect the computer from unauthorized
computer access
b) To connect to the internet
d) To clean the hard drive
10. What is the purpose of an antivirus software?
a) To upgrade the CPU b) To increase the speed of the computer
c) To protect the computer from viruses and d) To clean the hard drive
malware
11. Why is preventive maintenance important?
a) It increases the chances of machine c) It lowers maintenance costs
breakdowns
d) It increases the risk of accidents
b) It reduces the need for spare parts
12. What is the main goal of preventive maintenance?
a) To increase machine downtime c) To increase machine efficiency
b) To reduce machine lifetime d) To increase machine breakdowns
13. Which of the following activities is part of preventive maintenance?
a) Ignoring regular machine inspections d) Routinely inspecting and testing machine
components
b) Waiting for a machine breakdown to
occur
c) Replacing faulty spare parts immediately
II Give Short Answer(2point each)
14. List the three components of CPU -------------------, ----------------- and -----------------------
15. List the two major types of RAM.
16. ------------------------------------is a process of identifying the problem and its symptom
17. ___________________ is a set of organized activities that are carried out in order to keep an item
in its best operational condition with minimum cost acquired.
