1.
Who can’t an appropriates source for working a)Transmitting electrical power
information? b)Connecting Ethernet cables
a) assessor b) HR Department c)Transmitting internet signals
c) HR Department d)Supervisor d)Connecting telephone
2.Which device Convert Hard Copy to soft copy? 14.which of these is a possible solution for a
a)scanner b)Printer network problem?
c)Monitor d) Modem a)Ignoring the problem b)Replacing components
3.The taskbar shows: c) Restarting the computer only d)buying a new
a) Recent documents b) Icons for open monitor
applications c) Page number d) Footnotes 15. What happens when two devices on the same
4. Which web browser is develop by Microsoft ? network have the same IP address ?
a) Microsoft Edge b)Mozilla Firefox a) Improved network stability b)IP address
c)Google Chrome d) Opera overloaded and decrees data transfer rates c)IP
5. Which of these is considered a peripheral Conflict leading to network issue d) Data loss
device? will be happened
a) Mouse b) CPU C)SSD/HDD d) Ram 16.What does DNS stand for?
6.Which component is considers the brain the a) Digital network serves b) Domain Name
computer? System c)data Naming trends
a)Ram b)Power Supply c)Hard Disk d)CPU d)Dynamic network server
7. Which of the following is a type of storage 17.Before colleting software for installation, it is
device? important to follow :
a) Sound Card b)Network interface a) Occupational Safety and health(OSH)
c)Solid-state-Drive d)Power Supply produce b)social media Trends c) Marketing
8. which Competent stores the BIOS setting and strategies d) Fashion guidelines
keeps the real time clock running? 18. A document process to recover and restore
a) Processor b)RAM c) CMOS Battery business function after a disruptive event is a:
d)Graphics Card a)Disaster recovery plan B) Network diagram
9.Partitioning and formatting the disk during OS c) Security policy d) Software license
installation is done to: 19. The design and structure of an operating
a) Make the computer louder b)Install antivirus system is its:
software c) Delete all data presently d) organize a)User interface b) File system
storge space prepare for the OS c)OS architecture d) Device driver
10. Following Instruction manuals during 20. Before fixing a problem that requires repair or
installation / Upgrade Helps to= replacement ,what needs to be calculated and
a)Cause more errors b) Ensure correct approved ?
procedures and avoid damage a)The repair or replacement cost b) The
c) Make The process more complicated amount of available storage c) The Computer’s
d) Reduce the need for drivers speed d) The data of manufacture
11. What is Typically installed after the operating
system?
a)User files b) Required drivers
c) More Ram d) New computer case 21. Write Down two spreadsheet programs.
12.Creating user accounts and settings password is
=MS-Excel,Google Sheet
part of:
a)Hardware Installation b)Driver Installation
c)User management
d)BIOS configuration
13.What is the primary use of an RJ45 connector?
22. Name a Web based service used for creating and editing document online.
=Google Docs, Zoho Sheet,Google Sheet.
23. What is the perpose of data center?
=To Manage large amount of data and it Infrasrtrctre.
24.What dose an AVO meter stand for ?
A= Ammeter,V= Volt Meter, O= Ohm Meter
25.What is the benefit of following instruction manuals when installing or upgrading hardware/Software?
=to ensure correct procedure are followed and avoid errors or damage.
26.What Dose WAN stand for?
=Wide Area Network
27.What is an IP addressing scheme?
= a plan for assigning ip addresses to device on a network.
28. What type of software is collected based on user requirments?
= Application Software, Utility Software.
29. Name one method for creating an email backup plan.
= Import/export (other acceptable answer in manual)
30. What is the first step in preparing for troubleshooting?
= selecting and collecting required tools and equipment.
