Authors
Thomas Booth worked for 10 years as an English-language teacher
in Poland and Russia. He now lives in England, where he works
as an editor and English-language materials writer, notably
of course books and vocabulary textbooks.
Trish Burrow worked for seven years as a teacher and teacher
trainer in Poland and UK summer schools. After a year
working in a UK college as an ELT lecturer, she worked as an editor
of exams materials and then English-language teaching materials.
She lives in the UK and is a freelance writer and editor.
Course consultant
Tim Bowen has taught English and trained teachers in more than 30
countries worldwide. He is the co-author of works on pronunciation
teaching and language-teaching methodology, and author of
numerous books for English-language teachers. He is currently
a freelance materials writer, editor, and translator. He is a member
of the Chartered Institute of Linguists.
Language consultant
Professor Susan Barduhn is an experienced English-language
teacher, teacher trainer, and author, who has contributed to
numerous publications. In addition to directing English-language
courses in at least four different continents, she has been President
of the International Association of Teachers of English as
a Foreign Language, and an adviser to the British Council
and the US State Department. She is currently a Professor
at the School for International Training in Vermont, USA.
ENGLISH
FO R E V E RYO N E
PR ACTICE BOOK LEVEL
BUSINESS ENGLISH
Meeting new colleagues
You can use formal or informal English to introduce New language Alphabet and spelling
yourself and greet colleagues or co-workers, depending Vocabulary Introductions and greetings
on the situation and the people you are meeting. New skill Introducing yourself to co-workers
MARK THE SENTENCES REWRITE THE SENTENCES,
THAT ARE CORRECT PUTTING THE WORDS IN THE
CORRECT ORDER
12
LISTEN TO THE AUDIO AND MARK THE NAMES THAT ARE SPELLED OUT
SPELL THE NAMES OUT LOUD
13
REWRITE THE SENTENCES, CORRECTING THE ERRORS
CROSS OUT THE INCORRECT LISTEN TO THE AUDIO, THEN
WORD IN EACH SENTENCE NUMBER THE SENTENCES IN THE
ORDER YOU HEAR THEM
Julia has recently
started a new
job. She meets
some of her new
co-workers at a
company party.
14
Everyday work activities
Use the present simple to talk about things that you New language Present simple
do regularly, such as your daily tasks or everyday Vocabulary Work activities
work routines. New skill Talking about workplace routines
MATCH THE PICTURES TO THE REWRITE THE SENTENCES,
CORRECT SENTENCES CORRECTING THE ERRORS
15
MARK THE SENTENCES LISTEN TO THE AUDIO AND
THAT ARE CORRECT ANSWER THE QUESTIONS
Sarah’s manager tells her what a
typical day in her new job is like.
16
CROSS OUT THE INCORRECT WORD IN EACH SENTENCE
SAY THE SENTENCES OUT LOUD, FILLING IN THE GAPS USING THE
WORDS IN THE PANEL
17
Vocabulary
OFFICE EQUIPMENT WRITE THE WORDS FROM THE PANEL
UNDER THE CORRECT PICTURES
24
25
Asking questions at work
It is important to use the correct word order and New language Forming questions
question words in English questions, depending Vocabulary Office equipment
on whether the questions are open-ended. New skill Asking colleagues questions
REWRITE THE QUESTIONS, PUTTING THE WORDS IN THE CORRECT ORDER
REWRITE THE STATEMENTS AS QUESTIONS
26
FILL IN THE GAPS USING LISTEN TO THE AUDIO AND
“DO” OR “DOES” ANSWER THE QUESTIONS
Rosa and Jordan are
getting ready for their
presentation tomorrow.
MATCH THE SITUATIONS TO THE CORRECT QUESTIONS
27
CROSS OUT THE INCORRECT WORD IN EACH QUESTION
MARK THE QUESTIONS SAY THE QUESTIONS OUT
THAT ARE CORRECT LOUD, FILLING IN THE GAPS
USING THE WORDS IN THE PANEL
28
Vocabulary
JOBS WRITE THE WORDS FROM THE PANEL
UNDER THE CORRECT PICTURES
36
EMPLOYMENT WRITE THE
WORDS FROM THE PANEL UNDER
THE CORRECT DEFINITIONS
37
Vocabulary
MONEY WRITE THE WORDS FROM THE PANEL
UNDER THE CORRECT PICTURES
42
PAY AND CONDITIONS WRITE THE WORDS FROM THE PANEL
UNDER THE CORRECT DEFINITIONS
43
Describing your job
One way of telling someone about your job is to use New language Adjectives and comparatives
adjectives to describe it. Adjectives can also help you Vocabulary Money and pay
to make comparisons with other roles you have had. New skill Describing your job to someone
CROSS OUT THE INCORRECT WORD IN EACH SENTENCE
MATCH THE DEFINITIONS TO THE ADJECTIVES
48
FILL IN THE GAPS USING THE ADJECTIVES FROM THE PANEL AND THEIR
COMPARATIVE FORMS
49
REWRITE THE SENTENCES USING THE COMPARATIVE FORM OF THE
ADJECTIVE IN BRACKETS
50
MATCH THE BEGINNINGS OF THE SENTENCES TO THE CORRECT ENDINGS
LISTEN TO THE AUDIO AND ANSWER THE QUESTIONS
Anne and Patrick are talking about
the new office they’ve just moved to.
51
Workplace routines
Employees have schedules, and workplaces also have their New language Prepositions of time
own routines and timetables. It is useful to be able to talk to Vocabulary Commuting and transportation
colleagues about when things usually happen. New skill Describing routines
REWRITE THE SENTENCES, PUTTING THE WORDS IN THE
CORRECT ORDER
52
CROSS OUT THE INCORRECT WORD IN EACH SENTENCE, THEN SAY
THE SENTENCES OUT LOUD
READ THE EMAIL AND ANSWER THE QUESTIONS
53
CROSS OUT THE INCORRECT WORD IN EACH SENTENCE
MARK THE SENTENCES THAT ARE CORRECT
54
LISTEN TO THE AUDIO, THEN NUMBER THE PICTURES IN THE
ORDER THEY ARE DESCRIBED
MATCH THE BEGINNINGS OF THE SENTENCES TO THE
CORRECT ENDINGS
55
Vocabulary
DAYS OF THE WEEK WRITE THE WORDS FROM THE PANEL
UNDER THE CORRECT PICTURES
FREQUENCY PHRASES WRITE THE PHRASES FROM THE PANEL
UNDER THE CORRECT PICTURES
56
FREE TIME WRITE THE PHRASES FROM THE PANEL
UNDER THE CORRECT PICTURES
57
Vocabulary
MAKING ARRANGEMENTS WRITE THE PHRASES FROM THE PANEL
UNDER THE CORRECT PICTURES
ACCEPTING AND DECLINING WRITE THE PHRASES FROM THE PANEL
UNDER THE CORRECT DEFINITIONS
74
75
Talking about your plans
One way of making plans with a co-worker or client is by New language The present continuous
using the present continuous to talk about what you are Vocabulary Making arrangements
doing at the moment, or plans in the future. New skill Talking about your plans
FILL IN THE GAPS BY PUTTING THE VERBS IN THE
PRESENT CONTINUOUS
76
REWRITE THE SENTENCES, PUTTING THE WORDS IN THE
CORRECT ORDER
REWRITE THE STATEMENTS AS QUESTIONS IN THE
PRESENT CONTINUOUS
77
MARK THE SENTENCES LISTEN TO THE AUDIO AND
THAT ARE CORRECT ANSWER THE QUESTIONS
Clare is calling her colleague,
Frank, to arrange a meeting
with him.
78
READ THE SCHEDULE, THEN RESPOND TO THE AUDIO,
SPEAKING OUT LOUD
79
Giving a presentation
When you are preparing a presentation, make sure it is New language Signposting language
clear and easy to follow. There are certain phrases you Vocabulary Presentation equipment
can use to help guide the audience through the talk. New skill Structuring a talk
LISTEN TO THE AUDIO AND ANSWER THE QUESTIONS
The CEO of a clothing company
is talking to her employees.
REWRITE THE SENTENCES, PUTTING THE WORDS IN THE
CORRECT ORDER
91
MATCH THE BEGINNINGS OF THE SENTENCES TO THE
CORRECT ENDINGS
FILL IN THE GAPS USING THE WORDS IN THE PANEL
92
CROSS OUT THE INCORRECT WORD IN EACH SENTENCE, THEN SAY
THE SENTENCES OUT LOUD
93
Rules and requests
Use “can” and “have to” to talk about rules in the New language Modal verbs
workplace, and verbs such as “could” to politely ask Vocabulary Polite requests
colleagues to help you solve problems. New skill Talking about rules and regulations
CROSS OUT THE INCORRECT WORDS IN EACH SENTENCE
MATCH THE BEGINNINGS OF THE STATEMENTS TO THE
CORRECT ENDINGS
94
LISTEN TO THE AUDIO AND ANSWER THE QUESTIONS
Peter is having a difficult
conversation with his manager.
REWRITE THE SENTENCES, CORRECTING THE ERRORS
95
MATCH THE PICTURES MARK THE REQUESTS
TO THE CORRECT SENTENCES THAT ARE CORRECT
WRITE EACH SENTENCE IN ITS OTHER FORM
96
REWRITE THE REQUESTS, PUTTING THE WORDS IN THE CORRECT ORDER
SAY THE REQUESTS OUT LOUD, FILLING IN THE GAPS USING
THE WORDS IN THE PANEL
97
Vocabulary
WORK IDIOMS WRITE THE PHRASES FROM THE PANEL
UNDER THE CORRECT DEFINITIONS
98
99
Discussing issues
Many common workplace problems arise from an New language Past continuous
ongoing situation in the past. You can use the past Vocabulary Work idioms
continuous tense to discuss these problems. New skill Describing workplace problems
MARK THE SENTENCES THAT ARE CORRECT
FILL IN THE GAPS BY PUTTING THE VERBS IN THE PAST CONTINUOUS
100
LISTEN TO THE AUDIO AND ANSWER THE QUESTIONS
Alina and Howard are
talking about a difficult
morning at work.
DESCRIBE THE PICTURES OUT LOUD, USING THE WORDS IN THE
PANEL TO FILL IN THE GAPS
101
READ THE BLOG AND ANSWER THE QUESTIONS
102
Apologies and explanations
English uses a variety of polite phrases to apologize for New language Past continuous and past simple
mistakes. Use the past continuous with the past simple Vocabulary Workplace mistakes
to offer an explanation for a mistake. New skill Apologizing and giving explanations
MARK THE SENTENCES THAT ARE CORRECT
MATCH THE APOLOGIES WITH THE CORRECT RESPONSES
103
LISTEN TO THE AUDIO, THEN NUMBER THE PICTURES IN THE ORDER
THEY ARE DESCRIBED
SAY THE SENTENCES OUT LOUD, FILLING IN THE GAPS USING THE
WORDS IN THE PANEL
104
CROSS OUT THE INCORRECT WORDS IN EACH SENTENCE
FILL IN THE GAPS BY PUTTING THE VERBS IN THE PAST CONTINUOUS
OR PAST SIMPLE
105
Writing a résumé
A résumé (or CV in UK English) is a clear summary of New language Action verbs for achievements
your skills and career history. Past simple action verbs are Vocabulary Résumé vocabulary
particularly useful for describing past achievements. New skill Writing a résumé
MATCH THE DEFINITIONS TO THE CORRECT RÉSUMÉ HEADINGS
REWRITE THE SENTENCES, CORRECTING THE ERRORS
142
REWRITE THE SENTENCES, PUTTING THE WORDS IN THE CORRECT ORDER
CROSS OUT THE INCORRECT WORD IN EACH SENTENCE
143
READ THE RÉSUMÉ AND WRITE ANSWERS TO THE QUESTIONS
AS FULL SENTENCES
144
Vocabulary
FORMS OF COMMUNICATION WRITE THE WORDS FROM
THE PANEL UNDER THE CORRECT PICTURES
148
SENDING EMAILS WRITE THE WORDS FROM THE PANEL
UNDER THE CORRECT PICTURES
ABBREVIATIONS WRITE THE ABBREVIATIONS FROM THE PANEL
UNDER THE CORRECT DEFINITIONS
149
Emailing a client
Emails to clients should be polite and clearly state your New language Future tenses for plans
future plans and intentions. Use the present continuous Vocabulary Polite email language
or “going to” to discuss plans and arrangements. New skill Emailing a client
REWRITE THE SENTENCES, CORRECTING THE ERRORS
150
REWRITE THE SENTENCES, PUTTING THE WORDS IN
THE CORRECT ORDER
MATCH THE BEGINNINGS OF THE SENTENCES TO THE
CORRECT ENDINGS
151
FILL IN THE GAPS USING THE PHRASES IN THE PANEL
152
MARK THE SENTENCES THAT ARE CORRECT
READ THE EMAIL AND MARK THE CORRECT SUMMARY