Zane Suffren
Beausejour
Gros Islet
Trapztoolit@gmail.com
1(758) 287-1468/485-1468
20th Febuary, 2025
Human Resource Manager
Stolen Time
Choc
Castries
Saint Lucia
Dear Sir/Madam,
I am a past student of the Sir Arthur Lewis Community College who is seeking
employment opportunities within your prestigious company. An ambitious, computer literate
individual, my past internship work experience with Km2 Solutions, Innovative Business Solutions
Inc. (IBS Inc.) and Solar Dynamics have developed my skills in the following areas, customer
service, time management, computer literacy, technical skills, organization skills, analytical and
problem solving. As a result, I strongly believe that my abilities will contribute to the growth of
your well-respected business.
Through my employment with IBS Inc,Sandals La Toc, Km2 Solutions and Solar Dynamics, I
improved my ability to communicate and work effectively with both customers and co-workers.
The experience showed me how to take the initiative and exercise good deportment while
providing quality telecommunication services to all customers. Some of the competencies I
gained include how to troubleshoot, wire and configure security cameras, fire systems, switches,
phone systems. I am also good with numbers & Microsoft programs. I am always willing to learn
and expand my knowledge that will enhance a company’s development.
Based on my skills and attributes, I would be grateful to be part of your dedicated and
committed workforce. I am available anytime for a personal interview. Enclosed is a copy of my
curriculum vitae and I look forward for a favorable response. Thank you.
Sincerely,
Zane Suffren
Zane Suffren
(758) 485-1273/ 452-8900
Zane4-5@hotmail.com
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ACADEMIC QUALIFICATIONS
TECHNICAL EXPERTISE 2019
• Installation: Multiple types of hardware, windows, Linux and Mac systems, software,
applications and antivirus
• Troubleshooting: Accurate identification of hardware problems or failures, desktop
computers, laptop, printer, computer servers and workstations management •
Operating Systems: Windows, Linux and Macintosh
• Computer Networks: LAN/WAN/MAN, Cabling
• User Account Administration and customer training
• Customer Service, including direct interfacing with end users of computer systems •
Software expertise such as MS Office Suite, open source software, different types of
antivirus and other productivity applications
• CompTIA A+ certified technician
Sir Arthur Lewis Community College 2017-2018
Electrical Installation & Basic Refrigeration Program
• Engineering Science
• Fundamentals of Reading and Writing
• Installation Practice
• Basic Refrigeration
• Digital Electronics
Castries Comprehensive Secondary School 2012-2017
CSEC Results
• Mathematics II
• English A II
• Information Technology II
• Physical Education I
• Principles of Business II
• Social Studies III
PROFESSIONAL WORK EXPERIENCE
IBS Internship Summer of 2017, Summer of 2018
• Structured Cabling (Cat 5 Wiring)
• Security Camera Configuration
• Installation of Fire Systems
• Telephone Systems
• Customer service and problem-solving skills related to PCs in need of repair, upgrade or
optimization.
• Installation of software, hardware and memory.
• System refurbishment and update/upgrade processing.
• Formatting and partitioning.
• Compatibility confirmation, comparison, and recommendation for both new and used
computer applications.
• System optimization and virus/spyware removal.
Solar Dynamics 2019 - 2020
Inventory Clerk/ Solar Panel Technician
• Maintaining and updating records
• Counting supplies in stock
• Compiling balance, price and cost reports
• Conducting a daily product count
• Updating weekly inventory required reports
• Assigning stock to team
• Conducting purchase requisitions
• Updating invoices
• Building and servicing solar panels
• Making use of MS Office Word and Excel
Km2 Solutions February 2020- July 2021
Non-Voice Data & Voice Verifications Agent
• Verifying and approving documents
• Funding Loans
• Balancing Contracts
• Speaking to Customers
• Clarity in Communicating
• Technical Proficiency and Understanding in/of Products/Services. ... •
Patience
• Problem-Solving and Flexibility
Sandals Regency La Toc January 2022 - Presently
AC Technician
• Provide routine maintenance for air conditioning units, including changing filters, and
cleaning air ducts.
• Fixing leaking Air Conditioning units
• Servicing & Sanitizing A/C units
REFERENCES:
Mr. Richard Julien Mrs. Marva Daniel Supervisor, IBS Inc. Principal, Castries Comprehensive
School Tel. 450-4427 Tel. 452-4728
