TAIMUR SHEHZAD
Cabin Crew
     +966-537164856                             taimurshehzad265@gmail.com            YANBUL Al-Bahar,46412-Saudi Arbia
EDUCATION                                                  WORK EXPERIENCE
Bachelors in Statistics
University of Malakand                               2020
2012 - 2016
                                                              Serene Air, Islamabad, Pakistan
                                                      –
                                                              Cabin Crew Member
Diploma for Electrician                              2023
Skill Development Technical Counsil                             Helped cabin crew members in delivering top-notch
2018 - 2019                                                     service and maintaining high safety standards.
                                                                Collaborated with ground staff, flight crew, and fellow
Diploma in English Language
Kakakhail English Language Academy                              cabin crew members to ensure seamless operations.
2014 - 2015                                                     Conducted pre-flight inspections, ensuring the
                                                                readiness of the cabin and adherence to safety
EXPERTISE                                                       protocols.
                                                                Effectively resolved passenger inquiries and conflicts,
Customer Service Excellence
                                                                contributing to positive customer experiences.
   Passenger Interaction
   Problem Resolution
   Atentiveness                                      2019
                                                              Airsial, Sialkot Pakistan
Safety and Emergency Response                         -
                                                              Cabin Crew Member
                                                     2020
   Emergency Procedures
                                                                Assisted in-flight services, including meal and
   Flight safety and passenger
   safety                                                       beverage distribution, and attended to special guest
   Crisis Management                                            requests.
   Training and Compliance                                      Trained in emergency response protocols, ensuring
Operational Efficiency                                          quick and effective action in critical situations.
   Teamwork                                                     Maintained open communication with the flight crew
   Efficient Operations                                         and ground staff to enhance overall operational
   Adaptability                                                 efficiency.
                                                                Demonstrated flexibility by adapting to irregular
CERTIFICATIONS                                                  hours, including weekends and public holidays.
Managing Safely
                                                     2017
Institute of Occupational Health and
Safety
                                                              Swat Skies Hospitalities, Swat, Pakistan
                                                       -
                                                              Customer Service Representative
CCTV                                                 2019
Bright Future Institute of Science and                           Provided exceptional customer service, handling
Technology
                                                                 inquiries and ensuring customer satisfaction.
                                                                 Developed strong communication and interpersonal
LANGUAGES                                                        skills in a fast-paced and dynamic environment.
   English    Full Proessional Proficiency                       Resolved conflicts diplomatically, maintaining a
                                                                 positive and professional demeanor.
   Pashto    Native Proficiency                                  Collaborated with team members to achieve shared
                                                                 objectives and deliver a seamless customer
   Urdu      Native Proficiency
                                                                 experience.
   Hindi     Professional Working Proficiency