SUN2000L COMMISSIONING GUIDE EU Public
SUN2000L COMMISSIONING GUIDE EU
Huawei Technologies Co. Ltd.
Version Created by Date Remarks
03 a84093577 21.09.2018 Firmware V321 and NetEco
The information in this document may contain predictive statements including, without limitation,
statements regarding the future financial and operating results, future product portfolio, new
technology, etc. There are a number of factors that could cause actual results and developments
to differ materially from those expressed or implied in the predictive statements. Therefore, such
information is provided for reference purpose only and constitutes neither an offer nor an
acceptance. Huawei may change the information at any time without notice.
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This document describe the steps for commissioning the SUN2000L inverters. The mobile phone
application used for commissioning the SUN2000L is called FusionHome app (app for short),
which communicates with the SUN2000L over Wi-Fi to provide a convenient platform for
querying alarms, configuring parameters and performing routine maintenance.
After the DC and AC side of the SUN2000L is energized you can start the commissioning
procedure.
The steps in this guide are applicable for firmware version SUN2000LV100R001C00SPC321.
The steps in this document are applicable for a fresh FusionHome APP install and for a first
SUN2000L inverter startup. If it’s not the first time and you find that the steps are not easy to
follow, please reinstall FusionHome APP and reset the inverter to default settings (disconnect and
connect AC and DC 2 times within 3 minutes. After the reset, all 3 LEDs on the inverter’s cover
will glow yellow for 2 seconds.)
Procedure
1. Downloading and install the FusionHome APP
Search for FusionHome in one of the following app stores, download the installation package,
and install the FusionHome App by following the instructions.
• Play Store (Android)
• App Store (iOS)
• Huawei App Store (Android)
After the app is installed, the FusionHome icon is displayed on the home screen.
( )
Troubleshooting:
If you can’t find the app in your Play Store/App Store, please make sure that you’ve written
FusionHome in one word.
On Android phones, the OS version of the phone must be at least 4.4 (Kit Kat), otherwise the app
is not compatible with that phone.
2. FusionHome APP permissions
When FusionHome app is opened for the first time you’ll be asked to allow the the app to use the
following resources:
• Photos, media and files – Needed to store firmware files and other resources
• Device’s location – Needed to automatically set the Grid Code for your country
• Accept Privacy Policy
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Troubleshooting:
If the access to photos, media and files is denied, the app won’t work correctly and won’t be able
to connect to the inverter’s Wi-Fi.
If the access to device’s location is denied, the app won’t work correctly and won’t be able to
connect to the inverter’s Wi-Fi.
If the Privacy Policy is not accepted, the app will shut down.
3. Connecting to the SUN2000L
3.1 Turn ON Wi-Fi on your phone (recommended is to turn OFF mobile data because your
phone might switch networks since the inverter’s Wi-Fi doesn’t offer access to internet).
Troubleshooting:
If both, Wi-Fi and Mobile Data are turned on, you can connect to the inverter via Wi-Fi and access
the internet via mobile data, only if the phone is able to work in dual mode.
3.2 Connect to the SUN2000L’s Wi-Fi
3.2.1 Method 1
1) Tap on “Scan the QR code at the bottom of the label to connect to the inverter Wi-Fi”
2) Allow app to use phone’s camera.
3) Point the camera to the QR code.
In this way, your phone will automatically connect to the inverter’s Wi-Fi.
.
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3.2.2 Method 2
If method 1 didn’t worked, please try it in this way.
1) Tap on the inverter’s Wi-Fi SSID in the APP
2) Enter the password “Changeme”
3) Tap on Connect
The name of the connected SUN2000L WiFi network is represented by SUN2000L-its serial
number (SN). The SN is available on the label attached to the side of the SUN2000L.
• Use the initial password Changeme upon first login. To ensure account security, change the
password immediately after login.
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3.2.3 Method 3
If method 1 and 2 didn’t worked, please try it in this way.
1) Go to Phone’s Settings > Wireless > Tap on SUN2000L Wi-Fi
2) Enter password “Changeme”
3) Tap on “Connect”
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Troubleshooting:
If connection to Inverter’s Wi-Fi is not possible with none of the methods presented above,
Turn OFF AC and DC for 30seconds and then turn it back on and try again.
If the connection is still not possible, check the Wi-Fi network list in your phone, long press on
SUN2000L SSID and choose “Forget Network”.
If the Wi-Fi signal is not visible, check if the antenna is properly tightened.
4. Login to the APP
On the Inverter list screen, tap the corresponding SUN2000L, select installer, enter the password,
and then tap Verify. The initial password is 00000a. Use the initial password upon first login. To
ensure account security, change the password immediately after login.
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Troubleshooting:
If the inverter doesn’t appear as accessible the Network might have switched from Wi-Fi to Mobile.
If the installer password was changed and you’ve forgotten it, restart the inverter 2 times within
3 minutes (disconnect and connect the AC and DC 2 times).
5. Quick Settings
When you connect for the first time to this inverter, you’ll be prompted to make the “Quick
settings”. If you don’t finish all the steps (or skip them) next time you log in, you’ll be prompted
again to make the settings. If all the setting have been done but you want to do them again, go to
Home Screen > Quick Settings
Step 1 – Set Parameters for the inverter to connect to the router
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1. Tap first the Network and choose your Wi-Fi network and after that tap Password and set your
Wi-Fi password and then select “Next”.
Quick Tips:
This step can be skipped if no connection is available.
If the home router has a weak signal near the inverter, install between them a Wi-Fi
extender/repeater.
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2. Change connection point
From this point all the settings to your inverter can be made via
your Wi-Fi router.
Tap “Confirm”
3. Connect to Wi-Fi router
In this step, choose from the list displayed your Wi-Fi router and
tap on it.
Please make sure it’s the same Wi-Fi you’ve selected in step 4.1
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4. Wi-Fi password
This step will only appear if you don’t have the Wi-Fi password
saved in your phone.
Enter the password.
Tap on “Connect”
5. Connection to the inverter
If the status “Accessible” is displayed you can now connect
again to the inverter.
Tap on the inverter’s image.
If the status displayed is “Mobile device connected” then make
sure nobody else is connected to the inverter’s Wi-Fi.
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Step 2 – Set parameters for the inverter to connect to the
power grid
Select the grid code that’s used in your country.
If you are not sure which one to choose, please check user
manual or call support team.
In order to be able to select grid code, make sure that the string
voltage is higher than 120VDC.
Make sure that the “Use phone time” is enable and then select
“Next”
Step 3 Add power meter (optional)
Select the power meter from the dropdown list
Check if the exact product type is selected.
Check if the installation is made correctly, by tapping on “View
Power Meter Installation Mode”
If no meter is installed, tap on Ignore. Otherwise press Next.
The default communication address is set when the meter type
is selected.
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Step 4 Add Battery (optional)
Select battery type.
The comm. address is by default the one that was set in the
battery management system.
If no battery is available press ignore, otherwise – press next.
Step 5 Perform the inverter self-check
After the 2 tests are successfully done, press Next.
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Step 6 Set parameters for the inverter to connect to the
management system
Domain name: eu.fusionsolar.huawei.com
Port number: 27250
Encrypted transmission: YES
If you don’t want to monitor remotely the PV plant via NetEco
platform, you can skip this step by pressing Ignore.
After all settings are done, press Next.
Step 7 Connection to the server
The inverter will check if all the requirements are checked.
This process will take about 1 minute.
After all the check are done, press Next.
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Step 8 Set registration information
Register with the management system
If you are an existing user on FusionSolar platform / NetEco select the option “Register with the
management system”
Enter your email address and the device name (PV plant name).
Register a new user
If it’s the first time when you access FusionSolar/NetEco platform, select the option “Register a
new user”. An account will be created for you and after the commissioning is finished, you’ll be
able to access remotely the inverter via NetEco app or on your browser by accessing
https://eu.fusionsolar.huawei.com
Now you can access your PV plant remotely via NetEco app.
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6. Access PV plant remotely via NetEco APP
6.1 Download NetEco APP
The app is available on Android and iOS platforms.
Search for NetEco in one of the following app stores, download the installation package, and
install the app by following the instructions.
• Play Store (Android)
• App Store (iOS)
• Huawei App Store (Android)
After the app is installed, the NetEco icon is displayed on the home screen.
( )
The monitoring portal can also be accessed from your computer by accessing the address:
https://eu.fusionsolar.huawei.com
6.2 Access the server
Type in your login credentials:
Server: eu.fusionsolar.huawei.com
Account/Email: (the one used in step 4.8)
Password: (the one used in step 4.8)
Tick the “Remember password box”
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6.3 Create the PV Plant
Go to Set menu and tap on New PV Plant
Fill all the fields marked with *.
Tap Next.
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6.4 Add device
Tick the box next to the SN.
Press Next.
If the SN doesn’t appear automatically, then the inverter wasn’t
assigned to the same account used to log in the NetEco app.
If it wasn’t assigned at all, you can add it manually and will
become online when the commissioning is finished.
6.5 Set Device info
Enter the inverter’s name and the total string capacity and press
Next.
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6.6 Configuration Successful
After you tap on Finish, you can view the data from the PV Plant.
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