Idris Nafiu Olamilekan
Lekanxy@gmail.com
09075931114
Lagos state,Nigeria
21/05/1995
Nigerian
Single
19088796772
Olukayodekan@gmail.com
Male
Lekanxy@gmail.com
Profile
A graduate of Moshood Abiola Polytechnic, Abeokuta, Ogun State, Nigeria with valuable
experience gained throughout my career journey. Dedicated six years to honing skills as a
Customer Service/Sales Representative. Currently serving as an Administrative Officer at Kasville
Pharmacy Limited. Strong work ethic and passion for excellence. Possess exceptional
organizational abilities and seeking an entry-level position to contribute to the success of the
team and help achieve company goals.
Professional Experience
Administrative officer 01/2024 – present
Kasville pharmacy Limited Lagos, Nigeria
Maintained accurate records, ensuring timely processing of invoices,
•
payments, and financial reports.
Managed files and records for clients and adhered to safety
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procedures to prevent breaches and data misuse.
Updated reports, managed accounts, and generated reports for
•
company database.
Enhanced overall office productivity through effective staff
•
management and coordination of daily tasks.
Supervised and guided new employees and responded quickly to
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questions to improve understanding of job responsibilities
Boosted employee morale by addressing concerns promptly and
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fostering a positive work environment.
Promoted a culture of continuous improvement by regularly reviewing
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current practices and identifying opportunities for enhancement.
Reduced expenses by negotiating with vendors for cost-effective
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supply contracts and services.
Answered and managed incoming and outgoing calls while recording
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accurate messages for distribution to office staff.
Followed detailed directions from management to complete daily
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paperwork and computer data entry.
Customer/sales Representative Lagos, Nigeria
Ejide ventures
•
Enhanced client satisfaction by addressing concerns promptly and
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providing exceptional service.
Generated additional sales opportunities with upselling and cross-
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selling techniques.
Expanded customer base through cold calling, networking, and
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relationship building.
Increased sales revenue by identifying and targeting high-potential
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accounts.
Maintained up-to-date knowledge of industry trends for informed
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decision-making during client interactions.
Increased repeat business by fostering trust-based relationships with
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key accounts through regular communication.
Conducted product demonstrations to educate customers on features,
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benefits, and competitive advantages.
Negotiated favorable terms in contracts, ensuring both customer
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satisfaction and profitability.
Led training sessions for new sales representatives, enhancing team
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expertise and performance.
Cultivated deep understanding of product features to answer
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questions and overcome objections.
Achieved consistently high customer satisfaction ratings by tailoring
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solutions to individual needs.
Listened to customer needs and desires to identify and recommend
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optimal products.
Engaged in friendly conversation with customer to better uncover
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individual needs.
Built customer loyalty and retention by delivering excellent shopping
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experiences.
Recommended complementary purchases to customers, increasing
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revenue.
Maintained up-to-date knowledge of store sales, payment policies and
•
security standards.
Head of sales Ilorin,kwara state,
Onward technology&integrated services Nigeria
Collaborated with product development teams for continuous
•
improvement of offerings based on customer feedback and evolving
market needs.
Increased sales revenue by implementing innovative marketing
•
strategies and optimizing team performance.
Assisted in achieving company objectives through active participation
•
in strategic planning sessions and goal setting initiatives.
Education
National youth service corps(N.Y.S.C) 12/2022 – 11/2023
Atan ota,Ogun state,
Nigeria
Higher National Diploma(HND) 2020 – 2022
Moshood abiola polytechnic Abeokuta,ogun
state, Nigeria
National Diploma(ND) 2016 – 2018
Kwara state polytechnic Ilorin,kwara state,
Nigeria
Skills
Communication Promptness and dedication
Oral and verbal Dedicated to work and duty
Adaptability Time management
Ability to adapt to new demanding state of Appointment schedules
affairs
Multi-task Customer services skill
“People-first” attitude
Store management Active listening
Improve the customer experience Persuasive speaking skills
Boost sales Interpersonal Skills
Hiring and Management of staffs
Inventory management
Languages
Yoruba English
Certificates
Jobber man National youth service
Soft skills certificate corps
NYSC
References
Mrs Olufadi Morufat Adebisi, Customer/sales Representative, Ejide ventures
08097787194
Mr Afeez Ayedun, Head of sales, Onward Technology&Integrated Services
afeezayedun@gmail.com, 07038950342
