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Berihun Cvlesso

Berihun Chalachew Liyew is applying for the User Support Officer position at LESSO Ethiopia, highlighting his Bachelor’s degree in Software Engineering and experience in technical support. He emphasizes his skills in troubleshooting, system maintenance, and programming languages, along with his commitment to effective communication and user satisfaction. Berihun expresses enthusiasm for contributing to LESSO Ethiopia's innovative environment and looks forward to discussing his application further.

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47 views2 pages

Berihun Cvlesso

Berihun Chalachew Liyew is applying for the User Support Officer position at LESSO Ethiopia, highlighting his Bachelor’s degree in Software Engineering and experience in technical support. He emphasizes his skills in troubleshooting, system maintenance, and programming languages, along with his commitment to effective communication and user satisfaction. Berihun expresses enthusiasm for contributing to LESSO Ethiopia's innovative environment and looks forward to discussing his application further.

Uploaded by

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Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Berihun chalachew liyew

Addis abeba ,Ethiopia

Berihunchalachew0@gmail.com

09 63779484

May 19, 2025

LESSO Ethiopia

Addis abeba, Ethiopia

Dear Hiring Manager,

I am writing to express my interest in the User Support Officer position at


LESSO Ethiopia, as advertised on May 17, 2025. With a Bachelor’s degree
in Software Engineering from Debre Markos University and a solid
foundation in technical support and system maintenance, I am excited
about the opportunity to contribute to your team.

In my previous role, I developed a strong skill set in installing and


configuring computer systems and applications, which allowed users to
maximize the benefit of their technology. My experience includes
troubleshooting both hardware and software faults, where I successfully
diagnosed and resolved issues efficiently, ensuring minimal disruption to
users. Additionally, my proficiency in various programming languages and
tools, such as Java, C++, and MY SQL, enhances my capability to assist
staff or clients with technical issues or new system rollouts.

At the core of my approach is a dedication to building effective working


relationships with customers and colleagues. I pride myself on my ability
to communicate clearly and concisely, whether in person, over the phone,
or through remote desktop support. My organizational skills enable me to
manage multiple cases simultaneously while responding promptly to
challenges. I thrive in fast-paced environments and am committed to
following tasks through to completion, ensuring that user needs are met
with urgency and attention to detail.
I am particularly drawn to this role at LESSO Ethiopia because of your
commitment to innovation and user satisfaction. I am eager to support the
rollout of new applications and contribute to ensuring that your computer
systems run smoothly, allowing users to focus on their tasks without
technical hindrance.

Thank you for considering my application. I am looking forward to the


opportunity to discuss how I can contribute to the success of your
organization. Please feel free to contact me at 09 63779484 schedule a
discussion at your convenience.

Warm regards,

Berihun chalachew liyew

Berihunchalachew0@gmail.com

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