Stakeholder Pressure
Stakeholder Pressure
                                                                          Sustainable Futures
                                                journal homepage: www.sciencedirect.com/journal/sustainable-futures
A R T I C L E I N F O A B S T R A C T
Keywords:                                                    This study examines the relationship between stakeholders’ pressure and sustainability disclosure. This study
Stakeholders pressure                                        used primary data from 214 participants from Ghana’s mining and manufacturing firms. SmartPLS version 4
Sustainability disclosure                                    software was used to run the study’s analysis following the Partial Least Square Structural Equation Modeling
Green technological innovation
                                                             (PLS-SEM) approach. This study’s results revealed that pressures from stakeholders (government, shareholders,
Stakeholders’ theory
                                                             and customers) significantly influence green technological innovation and sustainability disclosure. Additionally,
Institutional theory
Organizational behavior theory                               green technological innovation mediates the relationships between government, shareholder, and customer
                                                             pressure and sustainability disclosure. Additionally, corporate culture partially moderates the relationships be
                                                             tween stakeholders’ (shareholder and customer) pressure and sustainability disclosure.
1. Introduction                                                                                    sustainability issues [5,6,7]. The Ghana mining industry, which pri
                                                                                                   marily mines gold, bauxite, and manganese, contributes significantly to
    In the past few years, global attention has shifted towards sustain                           deforestation and water pollution, affecting many rivers due to haz
ability issues as nations and corporations strive to meet the objectives                           ardous chemicals like mercury and cyanide [8]. This has led to a defi
outlined in Agenda 2030 and the sustainable development goals [1].                                 ciency in corporate social responsibility, highlighting the need for
Central to these efforts is the requirement for transparency and                                   improved sustainability practices in these sectors. Additionally, the
accountability in sustainable practices, which are primarily accom                                manufacturing sector, which includes food processing, textiles, and
plished through sustainability disclosure. Emerging international stan                            chemicals, contributes significantly to environmental degradation in
dards, including those developed by the European Financial Reporting                               Ghana, accounting for 20% of the country’s carbon emissions [9]. Only
Advisory Group (EFRAG) and frameworks such as the Global Reporting                                 30% of industrial and mining companies adhere to environmental
Initiatives (GRI) and the Sustainable Accounting Standards Board                                   standards, resulting in severe air and water pollution, according to the
(SASB), have played a critical role in shaping the worldwide panorama                              Ghanaian Ministry of Environment, Science, Technology, and Innova
of sustainability reporting [2,3]. These trends compel companies to                                tion [10,11].
adapt to changing standards and effectively respond to stakeholders’                                   Sustainability disclosures from Ghana’s mining and industrial sectors
demands. The UN Sustainable Development Goals provide a framework                                  have been limited and inconsistent. According to recent research by [10,
for governments and organizations to incorporate sustainability into                               12], fewer than 40% of listed mining and industrial businesses publish
their strategic goals and operations, emphasizing the relevance of                                 full sustainability reports, with the majority of reports missing detailed
environmental, social, and governance (ESG) factors [4].                                           information on environmental management, community participation,
    Ghana’s mining and manufacturing industries are crucial to Ghana’s                             and ethical standards. This lack of transparency not only damages these
economic growth and account for a large portion of the country’s gross                             firms’ reputations but also restricts stakeholders’ capacity to hold them
domestic product and employment, but they also pose significant                                    responsible for their environmental and social duties. By focusing on
 * Corresponding author.
   E-mail addresses: inusahsule45@gmail.com (I. Sulemana), chlm@ujs.edu.cn (L. Cheng), oseiandy16@yahoo.com (A.O. Agyemang), oseidegraftabednego@gmail.
com (A. Osei), nagriwumtm@gmail.com (T.M. Nagriwum).
https://doi.org/10.1016/j.sftr.2025.100445
Received 17 April 2023; Received in revised form 25 November 2024; Accepted 11 January 2025
Available online 13 January 2025
2666-1888/© 2025 The Authors. Published by Elsevier Ltd. This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-
nc-nd/4.0/).
I. Sulemana et al.                                                                                                             Sustainable Futures 9 (2025) 100445
manufacturing and mining industries, this study provides a better un             relationship between these dynamics. It highlights how businesses use
derstanding of how increasing pressure from stakeholders such as reg             technological innovation to meet stakeholders’ demands for sustainable
ulatory agencies, shareholders, and customers might improve                       practices. This novel approach uncovers the mechanisms by which
sustainability disclosure standards, fostering more corporate trans              external demands translate into specific sustainability activities and
parency and accountability.                                                       disclosure, providing a better understanding of the paths by which
    Despite the rising corpus of studies on sustainability reporting and          stakeholder expectations could inspire sustainable behavior. Another
environmental management in Ghana, there are still numerous gaps in               distinguishing feature of this study is its focus on corporate culture as a
the literature. Several studies concentrate on the direct influence of            moderating influence. Corporate culture including values, beliefs, and
stakeholders’ pressure on sustainability disclosure which may not cap            practices that define an organization, may have a considerable impact
ture the dynamic interaction between stakeholders’ pressure and sus              on how a firm reacts to stakeholders demands, especially those related to
tainability disclosure and other research focuses mainly on how formal            sustainability. This research offers a detailed understanding of the in
or regulatory frameworks impact the disclosure of sustainability infor           ternal dynamics that may strengthen or weaken the efficacy of sus
mation [13,14]. Although these research investigations provide useful             tainability initiatives by examining how corporate culture influences the
insights into the factors that drive sustainability disclosures, they often       interaction between stakeholder pressure, green innovation, and sus
overlook the multifaceted and dynamic nature of stakeholders’ influ              tainability disclosure. These aspects collectively set this study apart from
ence in Ghana. There is little understanding of how various stakeholder           other studies and provide fresh insights into the field of sustainability
groups, including local communities, non-governmental organizations,              disclosure.
customers, shareholders, employees, and the media impact corpora                     The remaining section of this study is structured as: The next section
tions’ sustainability reporting practices beyond established regulatory           presents the theories underpinning the study, the empirical literature
frameworks. In response to these research gaps, this research proposes            review, and the hypotheses development. The methodology of the study
investigating the impact of stakeholder expectations on sustainability            is presented in Section 3 whereas Section 4 comprises findings and
disclosure practices across Ghanaian firms, with a specific emphasis on           discussion of the study’s results. Finally, Section 5 presents the conclu
the mediating role of green technological innovation and the moder               sion, policy implications, limitations, and future research direction
ating role of corporate culture. We contend that when a firm’s culture
prioritizes ethical behavior, social responsibility, and environmental            2. Literature review
stewardship, these principles become deeply embedded in the firm’s
operations and decision-making process. Consequently, sustainability              2.1. Related literature review
becomes a natural extension of the firm’s operations, leading to more
proactive and thorough sustainability disclosure. Moreover, by                    2.1.1. Sustainability disclosure
combining stakeholder, institutional, and organizational theories, this               Over the last two decades, sustainability disclosure has progressed
research seeks to offer a deeper comprehension of how various stake              from a specialized practice to a standard component of corporate re
holder groups ranging from government regulatory bodies, investors,               sponsibility. At first, sustainability reporting was mostly voluntary, with
and other factors influence the sustainability reporting practices of             an emphasis on philanthropic activities and ecological management
Ghanaian companies.                                                               [21]. As stakeholders became more aware of the social and ecological
    This study is grounded in stakeholder, institutional, and organiza           impact of business operations, there was a growing need for trans
tional behavior theories. The stakeholder theory suggests that organi            parency and comprehensive reporting. Frameworks including the GRI in
zations should serve the interests and manage good relationships with             the late 1990s and the UN Global Compact in 2000 established stan
various stakeholders who influence and are been influenced by the or             dardized sustainability reporting criteria, driving firms to reveal their
ganizations’ activities. According to [15] companies that actively con           sustainability practices [22]. According to [23], sustainability disclosure
nect with stakeholders foster trust and legitimacy, and these are crucial         is the act of officially reporting on a firm’s performance concerning the
for the long-term success of the business. In terms of sustainability             environment, society, and governance. This practice enables stake
disclosure, stakeholder theory suggests that corporations are more likely         holders to evaluate the firm’s commitment to sustainable development
to share information when they perceive high expectations or demands              as well as its overall social and ecological performance. It is widely
from their stakeholders [16]. Additionally, the institutional theory              perceived as an essential component of firm transparency and re
provides a valuable perspective on sustainability disclosure practices            sponsibility. Sustainability disclosure serves many purposes, including
among organizations, highlighting how rules, conventions, and                     managing company reputation, satisfying legal requirements, attracting
cultural-cognitive ideas shape organizational behavior. In Ghana, the             investors interested in ESG factors, and responding to stakeholders’
institutional environment is influenced by regulatory frameworks, eco            concerns [16].
nomic development strategies, and cultural values, which impact en                   Governments and regulatory agencies are increasingly requiring
terprises’ responses to stakeholder expectations, potentially affecting           companies to report their sustainable practices. For instance, the Euro
sustainability disclosure practices [16]. Moreover, according to orga            pean, Union’s Non-Financial Reporting Directive requires major cor
nizational behavior theory, culture shapes employees’ perceptions of              porations to provide non-financial and diverse information. Such
their roles and duties [17,18]. Thus, a corporate culture that prioritizes        policies seek to improve corporate transparency and accountability,
sustainability will include environmental, social, and governance prin           encouraging firms to use sustainability reporting [24]. Various stake
ciples in the decision-making process, communication strategies, and              holders place varied degrees of pressure on companies to provide sus
disclosure process. Drawing from this theory, employees in these kinds            tainability information. Investors are incorporating ESG concerns into
of companies are more likely to view sustainability as an integral                their investment decisions and demanding more transparency [25].
component of the company’s identity rather than an optional activity,             Moreover, customers and communities also require firms to reveal their
directly impacting the depth and authenticity of sustainability disclo           ecological and social consequences as part of their social corporate re
sure. A culture of honesty promotes transparency in reporting by moti            sponsibility (CSR) activities [26].
vating management to provide detailed and honest disclosures about
sustainable practices [19,20].                                                    2.2. Theoretical review
    The novelty of this research stems from its dual focus on the medi
ating and moderating role of technological innovations and corporate              2.2.1. Stakeholder theory
culture on the relationship between stakeholders’ pressure and sus                  Stakeholder theory is management and business ethics theory pro
tainability disclosure, providing a deeper understanding of the                   pounded by [15], which is commonly used in studies related to
                                                                              2
I. Sulemana et al.                                                                                                            Sustainable Futures 9 (2025) 100445
corporate responsibility, environmental accounting, and sustainability            citizen” to the government and the community [41]. Normative de
disclosure. This theory posits that corporations are not only responsible         mands on sustainability disclosure may originate from rules established
to their shareholders but also to a wide variety of stakeholders including        by organizations GRI, the SASB, and the International Integrated
customers, employees, investors, the media, suppliers, governments,               Reporting Council. Firms may voluntarily embrace these criteria to
non-governmental organizations, and the local community who influ                comply with the industry norm, fulfill stakeholder expectations, and
ence and are been affected by the firms’ operations according to [27].            improve their image as responsible and ethical organizations.
Stakeholder theory emphasizes the significance of taking into account
multiple groups’ interests when making company decisions [28]. Sus               2.2.3. Organizational behavior theory
tainability disclosure, which includes reporting on ESG issues, is                    Organizational culture can influence how sustainability is viewed
consistent with stakeholder theory since it addresses the informational           and reported and organizational behavior theory (OB) offers a frame
demands and concerns of multiple stakeholders on a firm’s sustain                work for comprehending these dynamics. Since the 1990s, corporate
ability policies and performance [29].                                            culture has begun to play an important role in organizational sustain
    [30] state that a firm’s success depends on managing good relations           ability studies. Organizational behavior (OB) theory suggests that
with various stakeholders. As a consequence, corporations disclose                companies must have the best organizational culture to successfully
sustainability data to manage their relationships with various stake             respond to social and environmental concerns, as traditional corporate
holders to maintain or improve their legitimacy to operate. Firms that            culture focuses solely on profit [17]. To achieve a successful transition,
are transparent regarding their sustainability efforts are more likely to         organizations must foster a sustainable corporate culture while
be perceived as socially responsible, which may help them improve their           achieving corporate sustainability [42]. A sustainable organizational
brand image, and attract environmentally conscious consumers and                  culture that values such as social and environmental responsibility,
investors [31]. Additionally, by providing data on sustainability, firms          innovative culture, and sustainability leadership teams may enable firms
can establish trust and credibility with stakeholders by demonstrating            to improve ESG performance [43].
their dedication to responsible management and ethical practices.                     According to OB theory, culture shapes employees’ perceptions of
                                                                                  their roles and duties [18]. A culture that prioritizes sustainability will
2.2.2. Institutional theory                                                       include these principles in the decision-making process, communication
    Institutional theory focuses on how structures like rules, norms, and         strategies, and disclosure procedures. Drawing from this theory, em
routines are established as authoritative standards for social behavior,          ployees in these kinds of companies are more likely to view sustain
with a particular emphasis on resilient aspects of social structure. The          ability as an integral component of the company’s identity rather than
institutional environment, including formal and informal rules, cultural          an optional activity, which has a direct impact on the depth and
norms, beliefs, and regulations, influences organizations to comply with          authenticity of sustainability disclosure. A culture of openness promotes
these pressures for legitimacy, survival, and stability [32,33].                  transparency in reporting by motivating management to provide
    The institutional theory addresses why managers disclose social and           detailed and honest disclosures about sustainable practices [19,20]. In
ecological information via two dimensions known as isomorphism and                contrast, a hierarchical culture may result in more guarded, restricted
decoupling. Isomorphism refers to how corporations absorb institutional           disclosures due to concerns about compliance, risk, and maintaining
practices, such as sustainability practices, from other organizations             control over external communication.
[33]. According to [34], revealing social and ecological information is               A sustainable leadership culture supports systematic innovations,
an institutional practice, and how an organization adapts and changes             which result in creating quality products, services, and solutions to
its reporting practices is known as the isomorphism process. This                 achieve a balance between people, profits, and the environment and to
isomorphism process is influenced by stakeholder and institutional                improve the company’s sustainability through corresponding manage
forces, as well as experts’ desires. [35] have identified three forms: co        ment practices [17]. Additionally, based on OB theory leadership styles
ercive, mimetic, and normative.                                                   also impact sustainability disclosure. This theory suggests that a trans
    Coercive isomorphism occurs when organizations face formal and                formational leader who believes in sustainability communicates the
informal influences from other organizations and cultural norms within            significance of sustainability in the company fostering a culture in which
their community [35]. Under coercive isomorphism, stakeholders’                   sustainability is integrated into the company’s principles, resulting in
power influences a firm’s adoption of institutional practices like sus           more extensive and proactive sustainability disclosures [44].
tainability disclosure practices to align with other firms operating in the
same industry. Coercive demands in sustainability disclosure sometimes            2.3. Empirical literature and hypotheses development
stem from legislation and regulations mandating corporations to report
on their ESG activities [36]. In this regard, the European Union’s                2.3.1. Government pressure, green technological innovation, and
Non-Financial Reporting Directive mandates major corporations to                  sustainability disclosure
report non-financial information, such as ecological and social impacts.              A wide range of stakeholders including the general public, suppliers,
Firms follow these standards to avoid legal fines, ensure access to cap          environmental organizations, and local communities all play important
ital, and preserve their credibility in the eyes of stakeholders.                 roles in shaping corporate sustainability practices [45]. However, in this
    Mimetic isomorphism arises when companies’ mimic rivals’ behav               study, numerous significant factors influenced the choice to focus on the
iors. Firms may emulate successful rivals’ tactics to reproduce their             government, customers, and shareholders. Initially, in the context of our
success [37]. Mimetic processes occur not just between sectors but also           research, these three stakeholder groups were recognized as having the
inside organizations. Sustainability disclosure firms may replicate the           most immediate and direct impact on sustainability disclosures in the
reporting practices of industry leaders or rivals to obtain trust and             industries investigated [46]. Shareholders increasingly demand trans
credibility in sustainability [38]. This imitation is often motivated by          parency in sustainability reporting as part of their overall interest in
ambiguity regarding the most successful practices for sustainability              long-term business value, especially in light of growing concerns about
reporting, which leads organizations to emulate the example established           ESG factors. Governments, particularly in emerging economies, are
by their peers or industry [39].                                                  important drivers of sustainability disclosures via legal frameworks that
    Normative isomorphism refers to pressure on social organizations              mandate sustainability disclosure, and customers, especially in in
including business groups, non-governmental organizations, and the                dustries with high consumer engagement, frequently pressure com
media [40]. The sustainability disclosure project, an international               panies to publish sustainability data, driven by a growing desire for
corporate alliance, raises awareness in many nations and sectors [29].            ethical and ecologically responsible products. Moreover, drawing from
Firms utilize sustainability reports to present themselves as "good               the stakeholders’ saliency theory the government, shareholders, and
                                                                              3
I. Sulemana et al.                                                                                                              Sustainable Futures 9 (2025) 100445
customers are the most powerful stakeholders and may significantly                 2.3.3. Customer pressure, green technological innovation, and
shape corporate behavior or decision-making [35], especially those                 sustainability disclosure
decisions related to ESG. Prior research revealed that these stakeholder               Customers are crucial and powerful stakeholders according to the
groups significantly impact corporate social and environmental perfor             concept of stakeholder salience theory who can influence corporate
mance [34,47].                                                                     decisions through their purchasing power and preferences. Customer
    According to the stakeholder theory firms should create value for all          pressure has become a crucial driver of corporate behavior, notably in
stakeholders including the government [15], balance their interests                terms of sustainability practices and the sharing of sustainability-related
[27], and manage good relationships to survive and be successful.                  data. Customers in an increasingly ecologically concerned and socially
Consequently, to manage relationships with these stakeholders to ach              aware marketplace expect firms to be ethically responsible by producing
ieve legitimacy firms adopt innovative strategies and disseminate sus             products that are ecologically friendly and disclosing information
tainability information to meet the expectations of these stakeholders.            regarding their ESG performance [57]. Firms that face significant levels
The government as a key stakeholder may establish obligatory sustain              of consumer pressure are more inclined to implement innovative ini
ability reporting standards, and these regulations may mandate com                tiatives and publish their ecological performance in response to
panies to publish information about ecological, social, and employee               customer demand for transparency [58]. When consumers express a
concerns, as well as human rights, anti-corruption, and bribery issues.            desire for ecologically friendly products or exhibit concern about firms’
Regulatory frameworks, which include emission standards, pollution                 ecological practices, it creates a sort of pressure that may motivate firms
control, and ecological levies, compel firms to develop and adopt                  to pursue green technology innovation to meet their product expecta
innovative technologies that reduce adverse environmental effects. Ac             tions. As stated by [59], consumer demand is a significant element
cording to [48], strict environmental restrictions may encourage inno             driving firms to innovate in a manner that enhances environmental
vation by establishing a framework within which firms must operate.                performance and increases overall efficiency and competitive advan
[49] study results show that formal and informal ecological standards              tage. [60] research indicates that pressure from customers has a sub
have a favorable and substantial impact on eco-innovation. In terms of             stantial impact on green innovation performance. In a similar vein, [61]
disclosure, empirical research by [50] revealed that the government’s              study supported the important role that pressure from customers plays
environmental attention improves firms’ ESG performance. Similarly,                in executing green innovation through green thinking and creativity.
[34] discovered that pressure from the government significantly in
                                                                                   H3a. Customer pressure significantly influences green technological
fluences a firm’s ESG performance. Also, the results of a study prove that
                                                                                   innovation.
pressure from the government influences the disclosure of sustainability
reports [51]
                                                                                   H3b.   Customer pressure significantly influences sustainability disclosure.
H1a. Government pressure significantly influences green technological
innovation.                                                                        2.3.4. Green technological innovation and sustainability disclosure
                                                                                       According to the stakeholder theory companies are not just respon
H1b. Government       pressure   significantly   influences   sustainability       sible to their shareholders but to different stakeholders’ groups [35].
disclosure.                                                                        This theory suggests that companies should consider the various needs
                                                                                   of stakeholders including those related to environmental disclosure. To
2.3.2. Shareholder pressure, green technological innovation, and                   achieve this purpose, companies implement green technological in
sustainability disclosure                                                          novations to improve their environmental performance and address the
    According to the stakeholder salience theory, shareholders are                 sustainability information disclosure needs of stakeholders. These in
powerful stakeholders who can influence firm decision-making. Share               novations enable companies to address the expectations and needs of
holders as powerful stakeholders may exert significant influence on                different stakeholder groups by providing transparent, and compre
firms to adopt green technological innovation and disclose their sus              hensive disclosures that indicate environmental responsibility, regula
tainability information [52]. Shareholder activism is an important factor          tory compliance, and a commitment to long-term sustainability [62]
in deriving ESG disclosure and the implantation of green initiatives.                  Green technological innovations provide concrete evidence of a
Shareholders, especially activist investors, are increasingly using their          company’s dedication to sustainability, making it easier for firms to
power to demand more comprehensive and transparent reporting. [53]                 provide and disclose detailed environmental data. Firms that implement
state that shareholder advocacy on ecological and social concerns can              green technologies often communicate their efforts to improve their
significantly enhance a firm’s green innovation practices and disclosure           brand and fulfill stakeholders’ needs [63]. Green technological inno
of sustainable information. Companies targeted by activist shareholders            vation is related to higher sustainability performance and companies
are more likely to improve their sustainable development practices and             that invest in green technological innovation report considerable de
disclosure in response to investors’ pressure. [54] found that multiple            creases in pollution and energy consumption, which is consistent with
major stakeholders improve green innovation by alleviating the swings              the concepts of sustainable development [56]. Organizations that
in the cash flow of the firm. Recent research found that shareholder               implement green innovation are likely to meet environmental standards
pressure positively and significantly influences ESG disclosure [34].              and lower operational risk [56,64]. This in turn improves the level of
Firms that voluntarily reveal climate change risks following ecological            sustainability disclosure. Green technological innovation promotes
shareholder activism receive a better post-disclosure valuation,                   voluntary sustainability disclosure, particularly in industries with high
implying that investors value values transparency about firms’ exposure            environmental effects, like manufacturing and energy [65]. Firms in
to climate change risks [55]. [56] research also indicates that share             these sectors often utilize sustainability disclosure as a means of
holders’ pressure significantly influences environmental information               conveying their environmental initiatives and innovation. Technolog
disclosure.                                                                        ical innovations such as environmental management systems
                                                                                       Technological innovations, such as digital platforms, have also had a
H2a. Shareholder pressure significantly influences green technological
                                                                                   significant impact on sustainability disclosure [66]. With the advent of
innovation.
                                                                                   digital tools and sustainability software, firms can now automate the
                                                                                   businesses’ gathering and reporting of sustainability data, lowering the
H2b. Shareholder      pressure   significantly   influences   sustainability
                                                                                   possibility of human errors and boosting transparency [67]. [68] argue
disclosure.
                                                                                   that digital platforms improve accountability by making sustainability
                                                                                   information more available to stakeholders. Additionally, these systems
                                                                               4
I. Sulemana et al.                                                                                                            Sustainable Futures 9 (2025) 100445
allow firms to update their disclosure more regularly, ensuring that the         innovation entails creating and implementing new technologies or
information is still relevant and indicative of their current practices.         practices that decrease environmental impact while promoting sus
According to [69], social media reporting may supplement traditional             tainability [34]. Green technical innovation is a strategic response to
reporting. The research found that conventional forms of environmental           stakeholder demands, aiming to reduce ecological risk, save costs, and
disclosure were ineffective, but social media reporting performed the            enhance the sustainability reputation of the firms. Companies that adopt
best.                                                                            green technologies address environmental impact concerns and
                                                                                 demonstrate a proactive approach to sustainability, communicated
H4.    Green Technological Innovation Influence Sustainability Disclosure.
                                                                                 through sustainability disclosure [75]. Green technological innovation
                                                                                 enhances sustainability disclosure credibility and legitimacy by enabling
2.3.5. The moderating role of corporate culture
                                                                                 companies to provide comprehensive and accurate data about their
    According to organizational behavior theory, corporate culture
                                                                                 sustainability activities, fostering stakeholder confidence and strength
shapes how firms understand and respond to external pressures [70]. A
                                                                                 ening their commitment to sustainability [76].
robust, beneficial culture may encourage proactive behavior, like
                                                                                     Although green technological innovations are critical to enhancing
enhanced sustainability disclosure. Corporate culture is a set of common
                                                                                 ecological performance and reporting, innovation in sustainability
values, beliefs, and behaviors within corporate organizations. These sets
                                                                                 reporting also includes changes in how information is conveyed and
of shared values, attitudes, and behaviors can impact how a firm un
                                                                                 distributed to stakeholders [77]. Technological innovations such as
derstands and responds to stakeholders’ sustainability needs [71]. Firms
                                                                                 digital platforms, and social media marked a significant move in sus
with a strong corporate culture that integrates transparency and
                                                                                 tainability communication tactics. Social media platforms enable busi
accountability tend to have a stronger desire for sustainable perfor
                                                                                 nesses to communicate sustainability information in a more transparent
mance and disclosure [72]. Such firms perceive stakeholder pressure as
                                                                                 and accessible manner [77]. As conventional reporting methods, which
an opportunity to build trust and long-term relationships, leading to
                                                                                 may include lengthy and technical reports, social media can provide
increased transparency and receptiveness to stakeholders’ requests for
                                                                                 brief, timely updates that are easily digestible for a larger audience. This
sustainability information disclosure. According to [30], a corporate
                                                                                 transparency fosters trust and may dramatically improve an entity’s
culture that values innovation and market leadership can enhance sus
                                                                                 reputation with customers and other stakeholders. Digital reporting
tainability disclosure in response to stakeholder pressure. Firms with
                                                                                 innovations make it possible to provide real-time information on sus
this culture may see stakeholder pressure as an opportunity to innovate
                                                                                 tainability efforts and performance, enabling effective stakeholder
sustainable practices and create new industry norms, leading to more
                                                                                 management and timely response to emerging issues, thereby main
detailed and forward-thinking disclosures. A proactive corporate culture
                                                                                 taining a proactive business image [78]. [79] highlight the benefits of
can influence a firm’s responsiveness to stakeholders’ expectations by
                                                                                 integrated data technologies in sustainability reporting. For instance,
promoting activities that go beyond basic compliance and actively
                                                                                 Extract Transform Load (ETL) systems and data warehousing solutions
engaging stakeholders. A study conducted by [71] results demonstrated
                                                                                 enable firms to consolidate data from multiple sources into a single
that corporate culture substantially influences firms’ sustainability.
                                                                                 platform, ensuring comprehensive and accurate sustainability reports.
Moreover, [72] study results revealed that corporate culture signifi
                                                                                 Empirical research demonstrated that innovation performance mediates
cantly influences ESG outcomes. In a similar vein, a recent research
                                                                                 the relationships between ESG performance and corporate sustainability
conducted by [17], found that cultural norms of innovation, quality and
                                                                                 performance [80]. In a similar vein, [81] research revealed that green
teamwork, and technological-oriented corporate culture have a signifi
                                                                                 innovation mediates the relationship between digital transformation
cant influence on ecological performance.
                                                                                 and a firm’s ESG performance.
H5. Corporate culture moderates the relationship between government
                                                                                 H8. The relationship between government pressure and sustainability
pressure and sustainability disclosure.
                                                                                 disclosure is mediated by GTI
H6. Corporate culture moderates the relationship between shareholder
                                                                                 H9. The relationship between shareholders’ pressure and sustainability
pressure and sustainability disclosure.
                                                                                 disclosure is mediated by GTI
H7. Corporate culture moderates the relationship between customer pres
                                                                                 H10. The relationship between customer pressure and sustainability
sure and sustainability disclosure.
                                                                                 disclosure is mediated by GTI
2.3.6. The mediating role of green technological innovation
                                                                                 2.3.7. Summary of the study hypothesis
    Based on the institutional theory, companies are significantly influ
                                                                                    Table 1 consists of the summary of the study’s hypotheses developed
enced by the external environment in which they operate including
                                                                                 based on the relevant literature and theories underpinning the study.
formal and informal norms and expectations that shape the behavior of
companies [34]. These pressures arise from various institutional forces
                                                                                 3. Methodology
like social norms, regulatory agencies, cultural expectations, and social
norms. As companies seek credibility and survival, they tend to comply
                                                                                 3.1. Research design
with institutional pressures by implementing sustainable business
practices, green technological innovations, and disclosure structures
                                                                                     This study employs a quantitative approach to construct and explain
deemed appropriate and essential by stakeholders. Government policies
                                                                                 the conceptual framework, drawing on stakeholder and institutional
and regulatory frameworks mandate companies to minimize the
                                                                                 theory. The hypothesis for this research is to investigate and validate the
ecological impact by complying with emission standards, adopting
                                                                                 influence of stakeholder pressure on sustainability disclosure. To ensure
green technologies innovations, and meeting sustainability re
                                                                                 that the data for this study came from reliable sources, we used a pur
quirements [73,74]. As a result, companies align their practices with
                                                                                 posive sampling strategy. In addition, data is collected via a Google form
these regulations to avoid legal sanctions, penalties, or reputational
                                                                                 questionnaire.
damage. According to [34] companies adopt technological innovations,
                                                                                     The survey was designed to collect information from managers
and disclose sustainability information, to align with industry norms and
                                                                                 responsible for compiling yearly sustainability reports for Ghanaian
to maintain legitimacy within their sector.
                                                                                 industrial enterprises. Using firsthand data with no human intervention
    Green technological innovation has gained prominence as a crucial
                                                                                 increases its reliability, accuracy, and significance for the research
component of business sustainability initiatives. Green technological
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I. Sulemana et al.                                                                                                                                      Sustainable Futures 9 (2025) 100445
Table 1                                                                                             3.2.2.3. Customer pressure. refers to the pressure that customers exert
Summary of the research hypothesis.                                                                 on businesses to implement environmentally friendly policies and
  Hypothesis         Relationships                                                                  enhance their sustainability disclosure [58]. The measures used to
                                                                                                    quantify consumer pressure were modified from research by [60]. The
  H1a.               Government pressure significantly influences green technological
                     innovation.                                                                    scale comprises consumer comments and complaints, as well as envi
  H1b.               Government pressure significantly influences sustainability disclosure.        ronmental accounting disclosure requests from customers.
  H2a.               Shareholder pressure significantly influences green technological
                     innovation.                                                                    3.2.3. Mediating constructs
  H2b.               Shareholder pressure significantly influences sustainability disclosure.
  H3a.               Customer pressure significantly influences green technological
                     innovation.                                                                    3.2.3.1. Green technological innovation. is the creation and imple
  H3b.               Customer pressure significantly influences sustainability disclosure.          mentation of novel innovations, procedures products that minimize the
  H4.                Green Technological Innovation Influence Sustainability Disclosure.            ecological impact and promote sustainability [88]. Technological in
  H5.                Corporate culture moderates the relationship between government
                     pressure and sustainability disclosure.
                                                                                                    novations, such as digital platforms, have significantly impacted sus
  H6.                Corporate culture moderates the relationship between shareholder               tainability disclosure by automating data collection and reporting.
                     pressure and sustainability disclosure.                                        These digital tools and eco-friendly software reduce human error, pro
  H7.                Corporate culture moderates the relationship between customer                  mote transparency, and enable more accurate and trustworthy sustain
                     pressure and sustainability disclosure.
                                                                                                    ability disclosures, thereby enhancing business performance. We used
  H8.                The relationship between government pressure and sustainability
                     disclosure is mediated by GTI.                                                 instruments adapted from a study such as [80,89,90] to assess green
  H9.                The relationship between shareholders’ pressure and sustainability             technological innovation.
                     disclosure is mediated by GTI.
  H10.               The relationship between customer pressure and sustainability                  3.2.4. Moderating construct
                     disclosure is mediated by GTI.
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and the results include pathways, beta values (coefficients), t-statistics,           positive culture prioritizing sustainability and ethical conduct are more
and p-values. Table 6 shows the results of the path significance analysis.            likely to meet shareholder expectations for sustainability disclosure. On
    From the path significance results in Table 6, the results revealed that          the other hand, corporate culture does not moderate the relationship
government pressure significantly influences green technological inno                between government pressure and sustainability disclosure. This result
vation and sustainability information disclosure with coefficients (beta),            rejects H5. This means that the association between government policies
t-statistics, and p-values of (β= 0.434, t statistic= 5.080, p-value=                 or regulatory standards is not influenced by corporate culture. This is
0.000) and (β= 0.185, t statistic= 1.988, p-value= 0.006) validating                  because government pressure typically entails legally binding regula
H1a and H1b respectively. This shows that legal structures and gov                   tions that oblige firms to act, regardless of their culture. Therefore, we
ernment initiatives play an important role in encouraging firms to adopt              conclude that corporate culture partially mediates the relationship be
green technologies and publish sustainability data. Governments may                   tween stakeholders’ pressure and sustainability disclosure.
successfully promote ecological sustainability by enacting and imple                     Finally, green technological innovation mediates the relationships
menting policies that mandate or encourage innovative green technol                  between stakeholders (government, shareholders, and customers)
ogies and open sustainable reporting.                                                 pressure, and sustainability disclosure validating H8, H9, and H10. This
    Moreover, the results revealed that pressure from shareholders has a              means that organizations can provide sustainability reports that are both
significant impact on green technological innovation (β= 4.493, t                     comprehensive and precise when they are actively involved in techno
statistic= 4.308, p-value= 0.106) validating H2a. Also, shareholder                   logical innovations. This enhances the credibility of their disclosures.
pressure has an affirmative and substantial influence on sustainability               Companies can improve their ecological reporting by committing to
reporting. This result confirms H2b with coefficients (beta), t-statistics,           technological innovation. Firms who do this not only conform with
and p-values of (β= 0.194, t statistic= 3.204, p-value= 0.002) accord                stakeholder requirements, but additionally they position themselves as
ingly. This implies that stockholders play an important role in pushing               sustainability leaders, potentially improving their brand image and
organizational ecological and sustainable development initiatives.                    competitive advantage.
Shareholders increasingly perceive sustainable development as an
essential element in value creation and risk management, instead of                   4.2.2. Goodness of fit (GOF)
merely a compliance or reputational concern.                                              The R-squared (R2) method is the most frequently employed crite
    Furthermore, customer pressure demonstrated a positive and sig                   rion for evaluating GOF. According to [96], R2 measures a model’s
nificant influence on green technological implantation and sustainabil               explanatory strength. R2 values vary from 0 to 1, suggesting increased
ity disclosure per the path significant analysis in Table 5 with                      explanatory power. R2 values of 0.25, 0.50, and 0.75 are considered
coefficients (beta), t-statistics, and p-values of (β= 0.053, t statistic=            weak, moderate, and considerable, respectively [34]. Table 7 shows the
1.963, p-value= 0.016) and (β= 0.168, t statistic= 2.475, p-value=                    latent variable’s predictive power and how well the explanatory vari
0.004) in order. This implies that customers’ power impacts firms’                    ables explain the model’s result.
strategic decisions, particularly regarding ecological behavior and                       Table 7 shows that the dependent variable, Sustainability disclosure,
accountability. Customers are concerned not only about the products or                had an R2 value of 0.765, whereas the mediating variable, green tech
services they purchase but also about the ecological impacts of the firms             nological innovation, had an R2 of 0.872. The R2 values are substantial,
they support.                                                                         suggesting that the model best fits the investigation.
    Additionally, according to the results in Table 6 green technological
innovation significantly impacts firms’ sustainability disclosure. This               4.3. Discussion
outcome validates H4. This means that the adoption of greener tech
nologies and other technological innovations such as digital platforms                    The institutional theory holds that government directives and legis
and media platforms improves a firm’s sustainability performance and                  lation, among other institutional norms and conventions, have an
capacity to report on sustainable initiatives. These innovations simplify             impact on company activities. Companies adopt technological in
the gathering, analysis, and sharing of sustainability data, allowing firms           novations and provide their sustainability reports to comply with
to give more extensive and accurate disclosures.
    In regards to moderating impact, the path significance results                    Table 7
showed that corporate culture significantly and positively moderates the              R-square results.
relationships between shareholders’ and customers’ pressure and sus
                                                                                       Constructs                             R-square              R-Square Adjusted
tainability disclosure validating H6 and H7. This means that corporate
culture strengthens the relationship between shareholders’ and cus                    Green Technological Innovation         0.872                 0.867
                                                                                       Sustainability Disclosure              0.765                 0.741
tomers’ pressure and sustainability disclosure. Firms with a strong,
Table 6
Path significance results.
  Hypotheses            Relationships             Coefficients         T-statistics             P-values          95% CI LL            95% CI UL             Decision
  H1a.                  GovP -> GTI               0.434                5.080                    0.000             0.285                0.565                 Accepted
  H1b.                  GovP -> SusD              0.185                1.988                    0.006             0.102                0.457                 Accepted
  H2a.                  ShaP -> GTI               0.493                4.308                    0.106             0.365                0.619                 Accepted
  H2b.                  ShaP -> SusD              0.194                3.204                    0.002             0.100                0.471                 Accepted
  H3a.                  CusP -> GTI               0.053                1.963                    0.016             0.027                0.129                 Accepted
  H3b.                  CusP -> SusD              0.168                2.475                    0.004             0.105                0.364                 Accepted
  H4.                   GTI -> SusD               0.016                1.968                    0.020             0.161                0.585                 Accepted
  Moderating
  H5.                   CorC x GovP -> SusD       -0.267               1.445                    0.149             -0.549               0.040                 Denied
  H6.                   CorC x ShaP -> SusD       0.188                2.445                    0.001             0.094                0.480                 Accepted
  H7.                   CorC x CusP-> SusD        0.029                1.973                    0.016             0.013                0.122                 Accepted
  Mediating
  H8.                   GovP -> GTI -> SusD       0.107                0.084                    0.933             0.101                0.159                 Accepted
  H9.                   ShaP -> GTI -> SusD       0.028                0.084                    0.933             0.012                0.188                 Accepted
  H10.                  CusP -> GTI -> SusD       0.093                0.062                    0.950             0.015                0.033                 Accepted
                                                                               8
I. Sulemana et al.                                                                                                            Sustainable Futures 9 (2025) 100445
regulatory requirements to collaborate with these pressures, evade                and negotiate favorable terms with investors, so improving a company’s
penalties, and demonstrate credibility. Initially, we proposed govern            financial health, cutting capital expenditures, and boosting access to
ment pressure significantly influences green technological innovation             finance. As a consequence, companies now prioritize sustainability and
(H,1, a), and secondly, we postulated that government pressure had a              disclose environmental initiatives in their annual reports to attract and
favorable and significant impact on sustainability disclosure (H,1,b).            keep environmentally concerned investors while staying competitive in
The study’s results in Table 6 demonstrated that government pressure              the global market. This conclusion supports the contention that share
significantly influences companies’ implementation of green techno               holders, particularly those focused on sustainability and responsible
logical innovation. This is because companies are compelled to adopt              investing, put pressure on corporations to enhance openness about their
and use technological innovations and abide by government and regu               environmental policies. Furthermore, our findings are consistent with
latory agency policies such as carbon emission reduction rules and                [63] research finding that shareholder pressure encourages corporate
sustainability disclosure standards to avoid legal sanctions, penalties,          environmental information sharing.
and the company’s reputational damage. This finding collaborates with                 According to the stakeholder theory, consumers, who are essential
the institutional theory and regulatory push model in management in              stakeholders, have the potential to influence the sustainability practices
novations which suggest that external pressure such as regulations and            of firms using their purchasing decisions and their predilection for
policies compel companies to adopt and use technologies to address                ecologically responsible products and services. [98] assert that firms
emissions and disclose sustainability information. Our finding is                 with a strong level of customer loyalty may attempt to improve their
consistent with the results of research conducted by [97] which revealed          reputation by increasing the transparency of their reports. Hence, we
that stakeholders’ pressure promotes environmental ethics and green               hypothesized that customer pressure has a positive and significant
innovation. Additionally, the path significance analysis findings in              impact on green technological innovation (H,3,a). Also, we assumed
Table 6 showed that government pressure has a positive and significant            that customers’ pressure positively and significantly influences sus
impact on sustainability disclosure, verifying H1b. Managers of firms             tainability disclosure(H,3,b). The results in Table 6 showed that cus
are concerned about penalties, legal obligations, and reputational harm           tomers’ pressure positively and significantly influences firms’ adoption
that may arise as a result of a breach of government rules and policies           of green technological innovations. This is because customer awareness
intended to solve social and environmental challenges. Hence, firms are           of environmental sustainability and demand for ecological-friendly
putting green initiatives into place and disclosing them in their annual          products and services has placed significant pressure on companies to
reports to prevent litigation and reputational harm while also ensuring           adopt green technological innovation to proactively address these de
compliance. This finding supports the concept that the government is an           mands. Customers nowadays patronize companies with eco-friendly
important stakeholder whose demands for accountability and openness               products and are willing to pay an additional cost for these products
must be met as per the stakeholder salience theory. Government rules              hence driving companies to adopt technological innovations to better
and policies provide a framework within which businesses function, and            address these demands in order to attract more customers, remain
it is essential to abide by these rules to maintain credibility and avoid         competitive in the international market, and gain consumer loyalty as
penalties. The results of our investigation align with those of [34], who         well as improving the image of the company. This result is in line with
found that government pressure had a positive and noteworthy influ               the stakeholder theory which suggests that key external stakeholders
ence on ESG disclosure. In a similar vein, [35] research revealed that            including customers have a substantial impact on corporate behavior.
government pressure has a favorable and substantial impact on the de             Also, a recent study conducted by [61] revealed that customer pressure
gree of web-based environmental disclosure.                                       significantly impacts the execution of green innovation. Moreover, the
     Following the stakeholder theory, firms should meet the re                  path significance results in Table 6 revealed that sustainability disclo
quirements and expectations of many stakeholders, including share                sure is significantly and positively influenced by customer pressure.
holders. Shareholders, as essential stakeholders, have substantial                Customers, particularly in markets with a high level of ecological
influence over business behavior. Environmentally responsible share              awareness, demand companies to be more transparent and accountable
holders with a long-term objective may exert more pressure on firms to            for their ecological impact and also, disclose information about the
adopt green technological innovation and disclose sustainability data.            environmental impact of their products. This pressure compels firms to
Hence, we first hypothesized shareholder pressure significantly in               disclose comprehensive environmental accounting data and the quality
fluences green technological innovation (H,2, a). Second, we assumed              and impact of their products to enhance their corporate image and
that shareholder pressure has a positive and substantial impact on sus           preserve consumer loyalty. This outcome validates the concept of
tainability disclosure (H,2,b). Shareholders’ awareness of customers’             stakeholder theory, which posits that firms are accountable to all
demand for eco-friendly products and services, and financial losses               stakeholders and must meet their expectations, particularly those con
arising from breaching environmental regulations exert pressure on                nected to the environment and product quality and impact. The findings
companies’ management to adopt green technological innovations                    of a recent study by [47] that pressure from customers had a substantial
through shareholders’ resolutions and voting powers to maximize their             favorable influence on carbon disclosure is consistent with the results of
long-term financial gains. Companies are dependent on key share                  our study.
holders for their financial resources and are therefore responsive to their           Based on the institutional theory companies implement green tech
demands for the implementation of green innovations to address other              nological innovations to respond to emerging pressures from various
various stakeholders’ concerns about sustainability while maximizing              stakeholders, as companies seek credibility and survival, they tend to
their wealth. This finding is consistent with the stakeholder theory,             comply with institutional pressures by implementing technological in
which states that shareholders, as primary stakeholders, have a signifi          novations, and disclosure processes to meet the stakeholders’ sustain
cant influence on strategic decisions as well as sustainability-oriented          ability demands. In line with H4, the result of the path significance
initiatives of companies. The outcome of this study aligns with the re           analysis in Table 6 demonstrated that green technological innovations
sults of research by [34], which revealed that shareholder pressure has a         positively and significantly influence companies’ sustainability disclo
positive and substantial influence on firms’ green innovation. Also, the          sure. Green technological innovations by nature facilitate sustainable
outcome in Table 6 indicated that shareholder pressure had a consid              activities and minimize environmental impact. Companies leverage
erable influence on company sustainability disclosure, corroborating              these innovations to improve their environmental impact and disclose
H2b. Institutional stockholders are increasingly demanding environ               sustainability information data, potentially as a strategy to demonstrate
mental transparency to avoid risks and conform to sustainable invest             a dedication to social and environmental responsibility in order to gain
ment strategies. Managers have recognized that firms with strong                  stakeholders’ approval and ensure regulatory compliance. This finding
environmental performance are more likely to get investment capital               is consistent with previous research [99,100] emphasizing that
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I. Sulemana et al.                                                                                                            Sustainable Futures 9 (2025) 100445
technological advancements frequently increase data gathering, pro               5. Conclusion, policy implication and limitations
cessing, and reporting capabilities, allowing companies to provide more
comprehensive and accurate sustainability disclosure.                             5.1. Conclusion
    Regarding the moderating effect, the path significance results
revealed that corporate culture does not moderate the relationship be                This study examines the influence of stakeholders’ pressure on sus
tween government pressure and sustainability disclosure confirming                tainability disclosure considering the mediating and moderating role of
H5. Government pressure is frequently expressed via regulations,                  green technological innovation and corporate culture in Ghana. This
compliance standards, and policy mandates. These external factors                 study relied on primary data gathered from 214 respondents from
provide limited opportunity for discretional interpretation with com             various mining and manufacturing firms. We employed the PLS-SEM
panies, since non-compliance may result in substantial penalties and              approach to analyze the data using Smart PLS 4. Software.
reputational damage. As a result, companies respond to government                     The results of the study revealed that stakeholders’ pressure (gov
pressure regardless of their internal cultural dynamics. In other words, a        ernment, shareholder, and customer) pressures significantly impacts
company with a strong sustainability-focused culture will still disclose          green technological innovation and sustainability disclosure while green
the same information to the same extent as one with a less environ               technological innovation mediates these relationships. In addition,
mentally sensitive culture in response to government pressure. Unex              corporate culture partially moderates the relationships between stake
pectedly our finding differs from a recent research conducted by [17],            holders’ pressure and sustainability disclosure. Based on these results,
who found that cultural norms of innovation, quality and teamwork, and            firms should enhance their investment in green technological in
technological-oriented corporate culture have a significant influence on          novations to successfully respond to stakeholders’ expectations on sus
ecological performance. On the other hand, following H6 and H7, the               tainability disclosure. Moreover, firms should cultivate a culture that
results revealed that corporate culture moderates positively and signif          values sustainability and ethical practices to improve their response to
icantly the relationship between shareholder and customer pressures,              stakeholder concerns.
and sustainability disclosure. Companies with a robust,                               By revealing the significant impact of government, shareholders, and
sustainability-oriented corporate culture prioritize transparency,                customers’ pressure on green technological innovation and sustain
accountability, and responsiveness to stakeholders’ demands; hence,               ability disclosure, this research contributes to a body of knowledge on
they strengthen the positive impact of shareholders’ pressure on sus             sustainability disclosure and stakeholder theory, demonstrating how
tainability disclosure by prioritizing transparency, accountability, and          various stakeholders such as government, shareholders, and customers
responsiveness to stakeholders’ concerns. In cultures where boards of             can impact sustainability metrics. Additionally, this research contributes
directors prioritize innovation and environmental responsibility, they            to existing literature on the role of technology in sustainability by
tend to improve the quality and timeliness of sustainability disclosures.         demonstrating how green technological innovations can improve a
This finding supports the organizational behavior theory which posits             firm’s responsiveness to stakeholder expectations. It emphasizes the role
that corporate culture shapes how firms understand and respond to                 of technological breakthroughs in improving firms’ sustainability ini
external pressures, enhanced proactive behavior, and sustainability               tiatives. Moreover, by focusing on an emerging market, this study con
disclosure. Moreover, our study result is similar to [72] who found that          tributes to the existing literature by providing insights into how
corporate culture significantly influences ESG outcomes.                          companies in these regions respond to diverse stakeholder pressures and
    Finally, concerning the mediating impact, the path significance re           navigate the complexities of sustainability disclosure. The findings have
sults in Table 6 showed that green technological innovation mediates              significant implications for policymakers, corporate managers, and re
the relationship between government, shareholder, and customer pres              searchers interested in enhancing sustainability practices and disclo
sure and sustainability disclosure confirming H8, H9, and H10 respec             sures in emerging markets.
tively. Companies under government regulatory pressures such as
carbon emission reduction and sustainable reporting requirements                  5.2. Policy implications
adopt and use technological innovations as a strategy to comply with
government standards to avoid fines, penalties, and reputational dam                 This study has several policy implications. Initially, policymakers
age. Technological innovations like carbon capture and storage facil             should provide regulations and opportunities that motivate firms to
ities, and digital technologies like blockchain technologies enable               embrace green technological innovations and improve their sustain
companies to address sustainability concerns and comply with govern              ability disclosure. Policymakers may drive business behavior towards
ment regulatory standards. Moreover, companies respond to share                  more sustainable practices and transparent reporting creating a sup
holders’ pressure for sustainability disclosure through the use of                portive regulatory framework and financial incentives that line with
technological innovations like data analytics, and advanced software to           stakeholders’ expectations. Also, corporate managers should align their
measure and track their environmental impact and improve the quality,             organizational strategies with important stakeholders’ expectations,
transparency, and efficiency of their sustainability reporting to maintain        especially in terms of sustainability and transparency. Aligning company
and attract environmentally responsible shareholders and demonstrate              plans with stakeholders’ expectations may lead to improved stakeholder
their commitment to sustainability. Finally, to build trust and credi            interactions, a stronger corporate reputation, and long-term success.
bility, companies under customer pressure may be compelled to                     Dealing with stakeholders’ concerns successfully helps firms stay
leverage technological innovations to satisfy customers’ needs, such as           competitive and perceived as socially responsible.
the demand for high-quality and eco-friendly products, and disclosing
product impact information, ultimately maintaining and attracting                 5.3. Limitations and future research
additional customers. Our findings provide credence to the institutional
theory, which holds that companies adopt green technologies to respond                The drawbacks of this research are: first it concentrated on only three
to the demands, and requirements of their external environment to show            forms of stakeholders’ pressure, government, shareholders, and cus
their commitment to ecological norms and sustainability. Our finding is           tomers’ pressure. It failed to take into account other stakeholder groups,
in line with [81] research that found green innovation mediates the               including media, suppliers, non-governmental organizations, and com
relationship between digital transformation and a firm’s ESG                      munity pressure, all of which may have a substantial effect on sustain
performance.                                                                      ability disclosure. By excluding these stakeholders, the research may
                                                                                  have provided a distorted view of different external influences that
                                                                                  impact sustainability reporting. This drawback limits the generalization
                                                                                  of the results to a wider range of stakeholders’ pressure and interactions.
                                                                             10
I. Sulemana et al.                                                                                                                                Sustainable Futures 9 (2025) 100445
Prospective studies should broaden the concept of stakeholder pressure                        draft, Visualization, Methodology, Formal analysis, Data curation,
to encompass additional key groups including non-governmental orga                           Conceptualization. Limei Cheng: Writing – review & editing, Writing –
nizations, the community, and the media.                                                      original draft, Visualization, Methodology, Formal analysis, Conceptu
    Moreover, this research only used four metrics to assess the depen                       alization. Andrew Osei Agyemang: Writing – review & editing, Writing
dent construct, sustainability disclosure. This narrow set of indicators                      – original draft, Visualization, Methodology, Investigation, Formal
may not adequately capture the complexities and depth of sustainability                       analysis, Data curation, Conceptualization. Abednego Osei: Writing –
disclosure which includes a broad variety of ESG concerns. This                               review & editing, Writing – original draft, Visualization, Methodology,
restricted measurement technique may result in an insufficient evalua                        Formal analysis, Data curation, Conceptualization. Timothy Masuni
tion of a firm’s sustainability practices and perhaps may omit vital ele                     Nagriwum: Writing – review & editing, Writing – original draft, Visu
ments of sustainability disclosure that are significant to various                            alization, Validation, Methodology, Formal analysis, Data curation,
stakeholders. This drawback may have an impact on the robustness and                          Conceptualization.
comprehensiveness of the results. Prospective research should employ a
broader set of metrics to assess sustainability disclosure, including the                     Declaration of competing interest
whole range of ESG factors.
                                                                                                 The authors declare no conflict of interest.
CRediT authorship contribution statement
Appendix A
    Please indicate your agreement or disagreement with each statement by picking an appropriate answer on the given scale.
    Antecedents
    1 Strongly Disagree; 2 Disagree; 3 Neutral; 4 Agree; and 5 Strongly Agree
                                                                                         11
I. Sulemana et al.                                                                                                                                       Sustainable Futures 9 (2025) 100445
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