Event Venues and Catering
Event Venues and Catering
EVENT VENUES
AND CATERING
EVENT VENUES
A N D C AT E R I N G
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omissions in the book, whether such errors or omissions result from negligence, accident, or any other cause.
II
table of contents
1. Event Venues and Catering
2. Choosing a Venue
8. Types of Venues
the biggest event expenses. The venue has a major impact on everything from guest experience and
attendance to decor costs. An event’s food—good or bad—makes a striking impression on guests and
In this book, you’ll learn how to evaluate potential venues for your event, and how to communicate
your needs to venue managers. You’ll also learn how to request catering services and how to work with
a caterer to build a menu. You’ll learn how to navigate the challenges of serving alcohol at your event
and how to make drink service problem-free. You’ll also learn tips for navigating contracts and for
your budget, planning timeframe, and the preferred dates for the event. You
also need to establish the specific needs of the event. What is the purpose of the
event? Will it involve mingling and socializing? Will it require a dance floor and
space for a DJ? Will it involve showing a film or watching an aerialist perform?
Will caterers have to prepare and serve an elaborate meal? All of these event
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Event Goals
Some social events and parties celebrate annually occurring occasions such as birthdays, but many
more are once-in-a-lifetime celebrations. Many social events have generations of tradition behind
them that clients may want to follow closely or adapt creatively. While events for companies and
corporate entities aim at returning investment, clients for social events are often looking for “return on
experience.” Social clients often don’t care about making their money back as long as the event goes
off perfectly.
When selecting venues, always consider if the venue will contribute in a meaningful way to the return
on experience of the event. Will the venue be able to accommodate all the event elements your client
wants? If not, will there be workarounds available that will keep your client happy? Will the venue
enhance the event’s theme or contrast with it in an interesting way? You should have answers to these
consider include:
• Is your venue in a high-traffic area where congestion might delay the arrival of vendors or guests?
• Is parking available onsite or nearby? If yes, how many spaces are available and how much does
parking cost?
• If attendees will be coming from out of town, is the venue close to hotels and easily accessible
• Will there be major road closures, construction or major public events going on around your
to cross it off your list right away, but you will need to
that staff can put ramps over. You can work with the
4
Vendor Needs
Consider the needs of your vendors when you evaluate a venue. This can be tricky because you will
typically book the venue before booking vendors. You may want to consult with vendors in advance
to communicate your event concept and ask for a general sense of their needs. Questions relating to
• Will the venue’s power supply be sufficient to support audiovisual (AV), lighting, heating and air
conditioning if these are needed? Will you need to rent generators? Does the venue have sufficient
• Are you planning to serve food at your event? If so, does your potential venue have a kitchen where
catering staff can prepare food onsite? Without a suitable onsite kitchen, caterers will have to bring
a mobile kitchen, which can drive costs up. They may also cook food offsite and transport it to the
• Does the venue have any restrictions on open flames, hanging decor from the walls, etc.? These
may affect how your decorator plans and executes the event’s design.
Don’t forget to consider performer needs. Musicians, speakers and other performers often need
stages. If the venue doesn’t have a built-in stage you’ll need to find someone to build a temporary
stage—and you’ll need to determine that the venue has space for a temporary stage without violating
any building codes. Specialty performers often have additional needs. Magicians and acrobats may
need the space to accommodate large pieces of equipment safely. Aerialists need ceilings of sufficient
height. Many aerialists use setups that attach to the venue’s ceiling, so the venue will need appropriate
Some venues for social events and parties, such as certain houses of worship, museums and historic sites,
won’t always have onsite kitchens or sufficient AV capabilities for your event. If the onsite capabilities of
the venue don’t meet your event needs, you’ll need to make sure your vendors have a suitable space
to load in the extra equipment required. Some equipment and decor pieces are very large. If the venue
or room doesn’t have doors large enough to accommodate their load-in, these pieces will need to be
arrange hotel accommodations for them. If you contact a hotel with an estimate
of how many guests you need to accommodate, they may be able to supply you
with a room block, which is a group of hotel rooms put on hold for your guests
at a discounted rate. We’ll discuss room blocks in greater detail later in the text.
Be sure to consider the distance from hotels when assessing a venue. Walking
distance is ideal, but avoid venues that are more than a 20-minute drive away
from hotels. Your guests won’t appreciate a long commute both ways just to get
to your event. If hotel-to-venue travel is a problem, you can always arrange for
a shuttle between the hotel and the venue, but you should still aim to keep the
shuttle distance relatively short. Some out-of-town guests may look at your event
as an excuse for a vacation and a chance to spend a few extra days catching up
with friends and family, so hotels in tourist-friendly areas are often a good choice.
Some clients will ask you to arrange transportation for the guest or guests of
honor from a hotel or home to the party. You might also book transportation
for travel between venues if the event involves more than one site. Rental
companies that provide services such as limousines or party buses can provide
event. Make sure to include a chaperone or family member in the car when
transporting minors.
Most rental companies charge by the hour and require a minimum booking time,
which is usually three hours. Consider booking the rental car for an extra hour on
either end to accommodate any delays from traffic or other problems. As with
the venue, be sure to get an in-person look at the rental car, or at least a very
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Activities and Ambience
Keep your event concept in mind when looking at venues. Usually, either your venue should fit your
event concept perfectly, or it should contrast with it in an interesting way. Will you need extra decor
to bring the event concept to life? Will the venue staff allow you to attach decorations to the walls or
ceiling? Will the venue’s structure be able to accommodate hanging chandeliers? Is the ceiling high
enough to accommodate the stage you want for the live band? Most venues will be able to provide you
with floor plans or blueprints, which you should share with your decorator and AV provider.
Assess the venue’s lighting to determine if it achieves the ideal ambience for the event. Lighting will
also affect videography and photography at the event. Your AV vendors will usually bring their own
lighting gear to facilitate photography, filming and performances, as well as to enhance the ambience
of the space. Some events use lighting and laser projections almost exclusively to transform a space.
Other Concerns
If you plan to serve alcohol at an event but the venue you have in mind is not a licensed establishment,
many regions will require that you apply for a special event liquor license. Consider this in your planning
timeframe. Depending on the circumstances and the region, it may be several months before your
permit clears.
for one that fits your needs. Many venues have rooms of different sizes
available or can divide rooms based on client needs and event size.
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Hotels
A hotel is a common choice of venue for social events. Even if none of your guests are staying at a
hotel, you can generally rent out space at one. Hotels are easy to find and are used to hosting social
gatherings and parties. They usually have the resources to meet your requirements and may be willing
to provide discounts on the room block, AV rentals, catering or any of the other resources they offer.
They may also provide you with event space free of charge if you’ve committed to a guest room block
Community Centers
Many municipalities offer city spaces such as community centers, pools, sports and recreation centers,
and skating rinks for events. These spaces are available at low prices and often include package deals.
These qualities make these spaces good choices for events such as birthday parties, where clients may
Some community centers have event resources such as AV capabilities and kitchens for caterers,
but be aware that many may not. Be sure to inquire ahead of time about resources before signing
any contracts.
are among the houses of worship that may host your event. They are often equipped with many event
needs such as AV capabilities and kitchens. Many houses of worship have rooms for events to take
Some houses of worship, such as Unitarian churches, are comfortable hosting secular celebrations in
addition to religious celebrations. When hosting secular celebrations, houses of worship function in
a similar fashion to community centers. Their booking rates for your event may be discounted or tax-
deductible. Houses of worship often won’t charge for hosting relevant religious celebrations. Instead,
they may require a donation. If your client is a regular member of the congregation, his or her house
of worship may waive the donation with the expectation that the client is already donating regularly.
Note that houses of worship that are necessary venues for certain religious celebrations may have
significant backlogs. Bat and bar mitzvahs, for example, are sometimes booked up to three years in
advance at popular synagogues. Some houses of worship deal with demand by assigning dates for
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Cultural Institutions
Venues of cultural significance such as heritage buildings, museums, art galleries and gardens are
unique, attractive event spaces. Many of these institutions are open to the public but are also available
to rent. You can make the best use of these spaces by organizing tours or activities that highlight the
function of the building, or by theming the event around the institute. For instance, you might draw
inspiration for an event’s color scheme and decor from a visiting exhibit at the art gallery hosting your
client’s event.
Some cultural institutions, especially heritage buildings, have restrictions on event elements to prevent
damage to the infrastructure. The use of elements such as glitter or open flames may be restricted or
prohibited. This attitude may extend to the vendors that the venue allows in the space. Some venues
will only work with their preferred vendors whom they have vetted in the past.
Repurposed Venues
Many social venues are repurposed spaces owned by companies and rented out for social and
corporate events. These venues may include lofts, repurposed churches, converted warehouses and
terraces. These venues may have some in-house services such as kitchens, AV services, photographers
or decoration rentals, and likely have established partnerships with local vendors who can provide
the same.
and restaurants are exciting spaces for gatherings and parties. Like repurposed
venues, these venues are used to hosting events and may have in-house services
waive the venue rental fee if you’re buying enough food and drink.
properties of your client or of the family or friends of your client. Your client
won’t have to pay venue fees for these spaces, although he or she may wish
aware of the issues involved with hosting a party at a private residence. Guests or
vendors can damage personal property, guests may steal from the host or noise
bylaws may bring police to the door. Hosting at home often appeals to clients
and cause major headaches if the space isn’t really suitable for the event. When
• Does the available furniture provide enough seating and table space?
If a client’s home doesn’t meet all of these criteria, you may still be able to use
it for the event. However, you’ll need to anticipate additional costs and setup
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Outdoor Venues
The appeal of a party on a warm, sunny day is clear. Well-planned outdoor
events leave guests happy and smiling. When you put together an outdoor
event, you will often effectively have to build your event space from
scratch. You’ll work with your decorator or rental professional to design and
place shelter, flooring and amenities. Your client’s budget, the style of the
event and the layout and features of the site itself will all influence the
event’s design.
backyards. You might decide to host your event in a public space, but be aware that you may need to
apply for a permit from the local municipality well ahead of time. The application process will vary by
region, but it will usually begin with a proposal or request form. You may need to provide the municipality
with a certificate of insurance for a given amount and name the municipality as an “additional insured.”
Some municipalities will require an additional form addressed to the health board if you are serving
food at your event. Application fees for the permit may also be required. Some municipalities are very
demanding and may require a presentation to the municipal recreational department before issuing
a permit. In addition, note that proposals involving tents trigger a high level of municipal scrutiny
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Tenting
To protect your guests from inclement weather and to provide shade, you
will need to rent a tent. The size of the tent will depend on the activities
planned. Aim for 10 square feet per person to allow enough room for seating
and tabling. For standard six-foot tables such as buffet tables, you may need
up to 100 square feet per table to accommodate the area of the table and
space for guests to sit comfortably. Standing room only requires about 3
to 5 square feet per person. You may need additional tents for caterers
Tenting requires careful site evaluation. Some tents need to be staked into
the ground and thus require a site where stakes can be hammered in and
remain securely anchored. Most tents also require relatively flat ground.
will be dancing after dinner, you can rent flooring. This is typically made
square foot. You’ll probably be able to rent tents and flooring from the
same company.
Traditional tents like those used in circuses have poles erected inside the
structure to support the canopy. Clear-span tents are a more recent option
up the area under the canvas. The trusses of clear-span tents are ideal for
attaching decor and AV fixtures. The structure keeps the canvas tight to the
skeleton, making these tents more efficient for air conditioning and heating
units than pole tents. As a downside, they are usually more expensive to
rent. Pay close attention to the weight capacity of any tent you rent if you will
Be sure to reserve any tent rentals early in your planning timeframe. Tent
rental companies become very busy during warm seasons. Without proper
rental companies will provide a specialist to set up the generator onsite for your event and will offer
24/7 technician service in the event of power failure. The company renting the generator should always
be responsible for transporting it to and from the event site. Some regions have laws restricting the
transportation of generators.
Rent a ventilated portable shed to cover the generator in case of inclement weather. Generators
produce exhaust and are not for indoor use under any circumstances. Have a clear, dedicated cable
path for all equipment plugged into your generator. You can cover all cables with cable ramps to
Power needs will vary greatly between events. They depend on the individual pieces of equipment
requiring electricity. A consultation with the generator rental company is the best way to determine
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Heating and Cooling
Your guests’ comfort is a priority for a successful event. For some outdoor events, you may need external
heating or cooling. Electric heaters or evaporative coolers with fans are small, clean and efficient
solutions for uninsulated tents. Be aware that electric heaters have a significant power requirement. For
extreme temperatures or large events, you can opt for an insulated tent rental. Portable air conditioners
and indirect fired heaters are large-scale units that connect to ducts you can run into your insulated
Most companies define sufficient cooling as 1 ton of refrigeration per 100-150 square feet of venue
space. Note that a ton of refrigeration is a unit of energy and not weight! A consultation with the
heating and cooling rental company will help determine your event’s needs.
Some celebrations call for a fire. When building an outdoor fire for an event, always make sure to
control it with a fire pit. A fire pit is a base of sand or earth surrounded by rocks that create a boundary
containing the open flame inside. You can also purchase premade concrete fire pits at hardware stores.
In addition to premade fire pits, outdoor fireplaces, which are essentially self-contained fire pits with
chimneys, are also popular. You may be able to rent these from an event rental company.
If your client wants to build a fire for the event, designate one responsible adult who can volunteer to
Note that some municipalities do not permit fires and outdoor fireplaces at all in urban areas. Others
require that you have a fire permit before you can have an outdoor fire. Many areas with extensive
forests or scrub monitor levels of fire risk and issue warnings as appropriate. Even if fires are allowed in
your area, you might not be able to burn anything during hot, dry periods when authorities consider
the risk of wildfires to be high. Be sure to research and comply with local laws before deciding to have
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Cooking Facilities
If your outdoor venue isn’t close to an indoor kitchen on the venue grounds, you have a few options
for food service. Some caterers have mobile kitchens in trailers. Catering staff drive the mobile kitchen
to your event and prepare food as normal. Otherwise, caterers can prepare meals in their own kitchens
and transport the prepared food in a van to your event. Talk to your caterer about your food needs and
see what he or she suggests. If your planned meals need to be served hot, or if they need attention
Nowadays, many food trucks offer catering services for private events. Food trucks are self-contained
restaurants that do all of their preparation and sales from a vehicle. They’re excellent for any situation
where you might need a mobile kitchen although their capacities and rates of service may be limited.
Restrooms
Some outdoor venues have clean, accessible restrooms available to your guests onsite. If not, you’ll
need to budget for portable restroom rentals. These can range from standard chemical toilets all the
way up to deluxe models with self-contained plumbing for flushing and hot water.
A good ratio to follow when considering the number of restrooms is 1 per 50 guests. If any of your
guests have mobility issues, your restroom rentals will need to include at least one wheelchair-friendly
Restroom placement is important. Be sure to place your portable restrooms an adequate distance from
where you plan to serve food, but not so far away that it inconveniences guests, especially those with
limited mobility.
Accessibility
Consider how to make your outdoor event accessible. Put the outdoor flooring that your tent rental
company offers on sandy or grassy areas to make a pathway to restrooms and other facilities for guests
with limited mobility. You can set up tents to act as weather shelters and rest areas as well.
Minimum Spend
Some venues, such as hotels, have minimum
and you are not willing to pay that much for your
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Touring the Venue
Whenever feasible, go see the venue and tour the space before deciding to book it. Be sure to take
pictures of the venue throughout the tour. You’ll refer back to these pictures throughout the planning
process and you may share them with your client if he or she wasn’t able to attend the venue tour with
you. If all goes well, you may fine-tune and sign a contract at the end of the tour. Be sure to get clear
• LOCATION: Is parking available? How far is the venue from the nearest airport and from public
transit? Is a cab or shuttle service available? What kind of amenities are nearby? If you can, research
• SPACE SPECIFICATIONS: Does the venue’s capacity fit your attendance numbers? Is the venue
wheelchair accessible? Are there any security concerns, such as doors that don’t lock? How easy will
load-in and load-out be for your vendors? Does the venue have a loading dock, or will vendors have
to climb stairs? Which spaces and facilities will you have access to? Are any spaces or amenities
off-limits?
• LOGISTICS: Do the technical capabilities of the venue fit your event’s requirements? Does the
venue have an onsite kitchen if you are planning onsite cooking with your caterer? Will the power
capabilities of the venue suit your kitchen, entertainment and AV needs? Does the venue have
• AVAILABILITY: Will you be sharing the venue with other events? If so, are those other events
compatible with yours, or will their event aims, needs or sound concerns conflict with your event?
• ONSITE STAFF: Does the venue employ its own security staff, caterers, AV technicians, coat check
staff, etc.? If so, will you still be able to hire external vendors and staff, or will the venue require
you to use theirs? Is there a staffed event coordinator who will be able to liaise with you, and what
• FURNITURE AND EQUIPMENT RENTALS: How many chairs, tables, staging/risers, dishes, plates,
linens, glasses, etc. are included in the rental fee? If you need more, are they available onsite? Be
for a refund?
space isn’t a good fit, you may need to work with your
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Red Flags
Red flags are different from simple downsides. A venue with an unreliable air conditioner or a broken
stove in its kitchen has flaws, but that venue may still be suitable. Red flags are clear signs that you
should take your business elsewhere. Some examples include, but are not limited to:
• LACK OF FLEXIBILITY: If a venue is unable to deliver on one of your event’s needs, the staff should
work with you to find a reasonable workaround. However, if the venue is unwilling to budge to
accommodate your event, this signals a lack of commitment to the success of your event. Simply
put, if you can’t have the event the way you want it, look elsewhere.
• HIDDEN COSTS: Some venues have a low quoted price, but the contract can be full of hidden
costs and charges. If it looks too good to be true, it just might be – walk away.
• POOR ATTENTION TO SAFETY: If the space is not up to safety codes, if you can identify visible
hazards during the tour, or if the venue lack necessary permits, licenses or insurance, the venue
obviously does not take safety seriously. You can’t expect the staff to take your guests’ safety or
satisfactory answers to all of your questions, if staff members are late to meet you for the tour or
are unresponsive to emails, or if the contract they ask you to sign seems to have unreasonable
hidden or extra fees, the venue is not showing you trust or respect. How likely is it that the staff
When you evaluate a venue, look at the whole picture. Venue staff members should be responsive to
your needs and interested in solving the problems you bring up. They should always provide quality
customer service. Venue rental cost is just one aspect of your event. If you save money booking an
unappealing and unsuitable venue, are you really putting on the best event possible? It may be
worthwhile to spend extra money on a beautiful, well-situated venue that gives you the flexibility to
bring your concept to life the way you and your client envisioned it.
Remember, the venue is representing you and your client. You are putting your reputation as an event
planner in the venue’s hands. If you have any good reason to believe a venue will not meet your
standards and your client’s standards, you should not do business with it. Always trust your instincts
with a local hotel. A room block is a collection of rooms that a hotel places on hold for your group at
a negotiated, discounted rate. Most hotels allow you to book room blocks. In the hotel industry, the
term “room night” is common; this refers to the number of rooms requested, multiplied by the
number of nights for which you need the accomodations. For example, 80 rooms for one night each is
80 room nights; 40 rooms for two nights each is also 80 room nights (40 rooms x 2 nights per room =
80 room nights).
For most social events, your client will only require accommodations for a small number of guests, so
you can ask a hotel to offer a courtesy room block. A courtesy block is a room block offered to your
group at a competitive rate with no additional risk or cost to you. The block typically consists of 20
room nights or fewer. For example, you could ask for a courtesy block of 10 guest rooms over a two-
night period.
If the group of guests requiring overnight accommodations is large, then the hotel may attach
attrition to your room block. Attrition protects the hotel from the risk of losing revenue by attaching a
minimum revenue requirement to your room block. If guests don’t book the rooms in your room block
and the hotel doesn’t make its minimum revenue, you’ll be responsible for paying the balance of the
minimum revenue.
Often, hotels will attach a “book by” date to room blocks, after which the special rates no longer hold
and rooms are released. Although large room blocks are common for corporate events, the financial
risk associated with large blocks makes them less popular for social events. After all, your client is
already spending the time and money on a special celebration for his or her guests. If your client does
anticipate many out of town guests, your client may ask you to coordinate a group booking after guests
have already RSVP’d to invitations instead. You’ll know exactly how many guests need accommodations
If you have a hotel room block attached to your event, the hotel should be able to send you a unique
website link specifying your discounted hotel room rate. You can provide this link directly to your client’s
guests so they can book their hotel rooms at the discounted rate instead of going through the hotel’s
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EVENT VENUES AND CATERING 25
Negotiation
Generally, the more business you bring a venue by using their in-house services, the more room you
have for negotiating discounts and concessions. Concessions are certain services the venue agrees
to provide on a complimentary basis in exchange for your business. When negotiating the contract,
you can ask for things such as WiFi or parking passes as concessions. You can also ask for discounts
on the catering or AV services. Some venues will charge you room rental and labor fees up to a certain
minimum number of attendees. If your event exceeds this minimum, the venue will waive these fees.
To cover your bases, consider asking the venue to include a cancellation or rebook clause. In case you
need to cancel or reschedule the event, your client will only be on the hook to pay a portion of the
minimum. Alternatively, the fees paid for canceling the event can count as credit towards rebooking
When negotiating with the hotel, you can ask for a room rebate, which is a small cash credit to you
based on every guest room booked for your event. You could also ask for things such as complimentary
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Union Cities and Facilities
Many cities in the United States, especially those in New York and New England, the Great Lakes, the
Pacific Northwest and California, have strong union histories and presences. Many of the tradespeople
Working with unionized staff can significantly raise costs. In most areas, hotel and catering services
aren’t often unionized, but vendors such as AV service providers very often belong to unions. In “union
cities,” i.e. those with high rates of union membership, hotel and catering services may be unionized.
You should research potential costs and union conditions before signing any agreements. If the venue
facilities are unionized, they may not allow you to bring in outside vendors. For these reasons, some
event planners avoid working in cities with high rates of union membership.
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As the planner, you should always have input into
early on.
seated. For many events, the guest of honor will sit at the high table with his or her family, some of
whom may be making speeches during the event. Make sure your seating plan gives all guests a clear
line of sight to the focal point. Be sure to avoid seating guests in blind spots, such as behind signage
Ideally, guests shouldn’t have to crane their necks or turn around in their seats to look at the focal point,
especially if they will be listening to lots of speeches or watching a long performance. This might mean
leaving one side of each table free of seating. Many events that are filmed or photographed designate
specific areas for photographers or videographers that have clean sight lines to the focal point.
Make sure your event space has sufficient, balanced lighting throughout, and that no table is in a
position that receives too much or too little light. Your AV technician can work with you to create a
lighting plan that won’t shine any lights directly into the eyes of guests or performers. Poor or excessive
lighting will harm a guest’s view of the focal point and hinder the overall experience.
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Movement
Your guests won’t remain seated throughout the entire event. Most social events involve mingling
and many involve dancing, games or activities. Your guests may only be seated for the meal and any
speeches or performances. Even during portions of the event for which guests are seated, some
people may get up, walk around and leave to use the restroom. In many cases, catering staff also need
to be able to move comfortably throughout the space without risking spilling food and drink. The AV
technicians may need to move around to adjust or operate equipment. This means leaving appropriate
distances between chairs, tables and other items in the dining area. When designing a seating plan
or space plan, research the recommended distances between chairs, tables, buffets, doors, stages, AV
equipment and other room features. These vary depending on the number of guests you’re expecting
If you have guests with mobility issues, you’ll need to increase the amount of space between tables to
ensure all of your guests have enough room to move comfortably and safely throughout your event
space. A good rule of thumb is to use 50% more space for those with mobility issues than you would
use for a group of guests with no mobility issues. For instance, typically you should leave at least 5
feet between tables with seating on all sides. To accommodate guests with limited mobility you would
Make sure your floorplan doesn’t impede the paths to fire exits and that your headcount doesn’t exceed
the seating or standing capacity of the venue. Recall that venue staff, vendors and entertainers count
toward your headcount, not just your guests. The floorplan should also avoid cramping the room with
too much furniture, decor or equipment, which can make the space difficult to navigate and can create
tripping hazards. Expensive, delicate AV equipment should be placed out of the way and set up so that
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Seating Arrangements
The number of guests each table can seat depends on the sizes of the table and chairs. Novelty chairs
such as armchairs will make for a unique event seating experience but will obviously require more room
than a standard banquet chair. The company in charge of the furniture can provide advice on how many
guests each of their tables can seat. This may be the venue or the decor or rental company.
Some events have assigned seating, which requires you to create a seating plan. At parties or
celebrations, guests are usually seated with their partners or plus-ones. Clients often use assigned
seating as an opportunity to encourage mingling amongst their friends and relatives by seating guests
they think will get along well together. This can help break the ice between groups of guests who
Other kinds of social events and parties have open seating, meaning guests can sit in any open seat.
This works well for informal events but makes it difficult for catering staff to serve plated meals if guests
have specific meal preferences. Assigned seating allows you to indicate guest meal preferences to
servers in advance so they know exactly which dishes to bring to each table.
Organizing seating for ceremonies that include a guest of honor, such as a bar or bat mitzvah where
the celebrated boy or girl reads from the Torah, requires special consideration. These events are almost
always held at houses of worship, so the space is usually already laid out for regular services and
won’t need too many adjustments. Guests should have a clear line of sight to the guest of honor and
clear movement through the aisles as necessary. This will require coordination with the religious figure
leading the ceremony. If the event will have a photographer or videographer, you will also need to
coordinate with the ceremony leader to determine where the camera operator will be able to stand
PRIORITY SEATING
Assign seats to guests of honor, elderly guests and guests with special needs first. It’ll be easier to work
around these people than to squeeze them in at the end. Seat elderly guests away from the band or DJ
and make sure guests with limited mobility can easily access their seats.
you select should depend on the main activities involved in your event as well as the guest experience
you want to promote. Will guests be viewing a presentation? Do you want to encourage small group
discussion, or promote mingling? Consider how seating style can facilitate event activities and help you
THEATER
In a theater floorplan, rows of seats face a stage or other focal point, as in a church or theater. Many
religious ceremonies call for a theater-style floorplan. If you’re holding the ceremony in a place of
worship, it’s likely to be set up appropriately already with pews or the equivalent. Typically, a theater
floorplan has at least three noticeable aisles – one down the middle of the room and one at either side
of the room. These aisles let guests move comfortably to find and leave their seats. Having more than
three aisles obviously makes guest movement easier. Keep in mind that people in wheelchairs will need
to be positioned next to a row of seats. To make your event wheelchair-accessible, leave enough space
to make this possible. Most religious institutions will probably have accessible seating in place already.
STAGE/FRONT OF ROOM
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FAMILY-STYLE
“Family-style” seating is another variation on the reception floorplan. It involves long rectangular tables
with seating along both sides, similar to a cafeteria or dining hall. In certain room layouts, rectangular
tables can provide more space for people to walk around, but be aware that guests are often limited
to talking to their table neighbors. Family-style seating is generally considered less formal than a
traditional reception floorplan, making it an appropriate choice for parties and family gatherings. It can
DANCE FLOOR
RECEPTION
The reception floorplan allows for a focal point, seating area and dance floor. Typically, tables seat 8-10
people comfortably and are spread out evenly across an area of the event space designated for dining.
A reception floorplan is useful for events at which guests are expected to mingle and converse with
those at their tables. The room may feature a focal point, but any presentations or performances should
be relatively brief so that guests seated with their backs to the focal point won’t have to twist around or
crane their necks. A variation on the reception floorplan does allow guests to concentrate on the front
of the room for long periods. As previously mentioned, the plan has essentially the same layout but
guests are only seated along one half of the table so that no one sits facing away from the focal point.
The reception floorplan works well when a full meal will be served.
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COCKTAIL RECEPTION
The cocktail reception floorplan is similar to the traditional reception floorplan but has fewer chairs or
no chairs at all. Tables are usually “standing tables” raised to bar height and may feature tall stools
or chairs as seating. In general, the number of guests is far greater than the number of seats so that
people have to stand and mingle. Seating is, therefore, not assigned.
As the name suggests, this seating style works well for cocktail receptions as well as parties. The
cocktail reception isn’t ideal for long presentations or performances since guests will usually want to sit
if they’re watching something. Guests can stand around tables or take seats as they please. A cocktail
floorplan is great for events that feature drinks and hors d’oeuvres but no formal meal.
• The CATERING MANAGER or SALES MANAGER. Sometimes called the EVENT MANAGER,
he or she will be your catering point of contact throughout the planning process and on the day
of your event.
• The CHEF, who is in charge of the KITCHEN STAFF at your event and of all food preparation
• The SERVING STAFF, or WAIT STAFF, as well as the BARTENDERS, who may have a HEAD
SERVER or HEAD BARTENDER as a team leader. They are in charge of attending to your guests’
food and drink needs and are responsible for following the serving style for your event.
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Once you have a venue in mind, decide if you will use the venue’s
that the venue’s caterer is not suitable for the scope or theme of
venue. Using one of them may also qualify you for special rates or
discounts with the venue or caterer. Some venues may only allow
helps ensure the staff serves the food at the proper temperature.
event is short and your client only wants to serve your guests
the kitchen. Whatever catering method you use, make sure the
seem to be a good match for the food you and your client
the size and theme of the event and the layout of the venue?
the venue has about food, drink or alcohol that the caterer
next contract?
and cutlery? Will they clean up after the meal? If the caterer
needs kitchen facilities that the venue can’t supply, make sure
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Conduct some research outside of the interview as well. Ask for pictures of the
caterer’s past events. Does the food look good? Do the staff look professional
and appropriately dressed? Contact the caterer’s past client references and see
if what they have to say matches up with your intuition. Make sure the caterer is
licensed appropriately for the region. This important mark of quality shows that
the company is able to meet food safety and preparation standards. If you are
planning to serve alcohol at your event, your caterer must be licensed to serve
it and should have liquor liability insurance. If the caterer is supplying servers,
the company must have servers with the appropriate regional certification and
If your event has specific dietary requirements such as the service of kosher or
halal food, your client will want your caterer to carry a license from a relevant
agency. Ensure that your caterer has experience catering to events with these
dietary needs and can observe the proper food preparation and service etiquette
necessary. For kosher food, the caterer and venue will need to be approved by
prepare food in accordance with a specific dietary need, they will need to clean
This is usually only finalized a week to a few days before the event when you can
provide the final guest count. Caterers may have menu packages priced and
prepared or they may work with you to build a custom menu. Contained within
that cover both food and beverage usually add a service charge of around 15-
20% of the total bill, either pre- or post-tax depending on the area.
caterer’s kitchen and sampling the menu offerings the caterer proposes to serve at the event. Some
caterers offer complimentary tastings but others charge for this service. If the caterer charges an
additional fee for a tasting, consider it an investment in the success of the event. Ideally, your client
should accompany you to the tasting so he or she can provide personal input. Your client will also
During a tasting, try to evaluate all aspects of each dish. In addition to taste and texture, consider
appearance, plating, presentation, messiness, etc. All of these aspects affect how guests will perceive
and experience your event. Remember that the care the company puts into the sample of its product
is representative of the care its chefs will put into the food your guests will be eating. A critical tasting
is especially necessary if you are using the venue’s caterer. If you are not satisfied with the product and
the venue will not allow offsite catering, you may need to explore other venues.
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Alcohol
Drinking is common at many social events and parties. Ask your client if he or she plans to serve alcohol
before budgeting and planning for it. Depending on the age of the guests and the nature of the
celebration, your client may feel alcohol isn’t appropriate for the event. If your client does want to serve
alcohol, you have several options for deciding how much of your catering budget should go towards
The most cost-effective option is the cash bar, where each guest pays per drink. A significant advantage
of a cash bar is its built-in risk management: guests are less likely to overdrink if they are doing so at
their own expense. Going with the cash bar will also slow the rate of drinking, as lines will grow with
individual transactions. This built-in control helps you keep a handle on guests’ drinking, but can also
frustrate guests. Be aware that cash bars are uncommon at social events, and guests can consider them
inconsiderate. If you decide a cash bar is appropriate for your event, be sure to mention your choice in
the invitation.
drinks and service will be fast. However, there is always a risk that some guests will overindulge and
become intoxicated. Open bars can also quickly become very expensive and costs can be difficult to
predict or control.
If you have budgetary or risk concerns but want to provide your guests with bar service, offering a
signature cocktail is a good option. Bartenders can craft signature cocktails one at a time, like margaritas,
or in large batches, like punch or sangria. This allows you to keep costs lower because you’ll only need
to pay for one set of ingredients, which can be purchased in bulk. You can consider incorporating fresh
You can also purchase a given amount of alcohol from the bar beforehand and provide drink tickets
to your guests. If guests want to keep drinking after their tickets run out, they buy drinks at their own
expense. Drink tickets can be helpful in ensuring you meet your minimum spend without blowing too
much money on the bar. You might also place a bottle or two of wine on each table, or ask servers to
come around with wine at the start of the meal. Serving wine only can help to keep alcohol costs low.
At some parties, you may choose to limit the open hours of the bar during the event, especially if you
are concerned about costs or consumption rates. Decide on “social hours” during the event when
you would like to have the bar open. Closing the bar at least half an hour before the event ends is a
good way of signaling to your guests that they should start thinking about how to get home. Serving
coffee and dessert when the bar closes indicates that the event is closing and moves guests’ focus away
from alcohol.
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ALCOHOL SAFETY
Be careful when organizing social events that involve both drinking and underage
guests. If your guest list consists mainly of children or teenagers, you probably
shouldn’t serve alcohol. However, it’s not uncommon for alcohol to be served at
events where some minors are present. If this is the case for your client’s event,
Asking for ID from every guest at the bar is a common way of deterring underage
drinking, but it may increase your lineups at the bar. If the event has an admission
desk, staff can check guests’ IDs there and provide wristbands or stamps to those
of legal age. If these options are unsatisfactory to your client, you should organize
a discussion with your caterer and your client to find a satisfactory solution that
Intoxication is the other major risk associated with serving alcohol at an event.
By the end of the night, some guests may have had too much to drink. Ask your
catering staff to keep you in the loop if they sense any problems. It will be your
responsibility to have a plan in place to get your intoxicated guests home safely.
You, your client and the venue may be liable for their actions if you don’t.
Consider budgeting for taxi vouchers or rideshare credits as safe ways for your
guests to get home. If your guests know an alternative is not only available but
also free, they will be less likely to get on the roads themselves. Remember, you
are responsible for your guests’ safety during and after the event.
You can also try to find volunteers to act as designated drivers. Some guests
won’t want to drink and may be happy to act as designated drivers for their
relatives, friends or colleagues. This works best at parties where guests know
each other and can arrange to carpool with designated drivers in advance. As an
cocktails for designated drivers. This is especially effective if you aren’t offering
an open bar to other guests, and if you have the budget for gourmet sodas or
unique mocktails.
If you meet certain minimums, your caterer may be willing to waive some of the labor fees as outlined
in the contract.
A caterer may charge a corkage fee per wine bottle opened at your event or cake-cutting fees for
serving dessert. Caterers generally charge these fees when you bring in alcohol or dessert from third
parties. The fees allow them to recoup the costs for the lost business and cover the cost of the servers’
labor. Ordering alcohol or dessert directly from the caterer will give you room to have these charges
waived. Your negotiating position on extra charges becomes even stronger if you’ve placed a big food
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Menu Planning
An important part of working with a caterer is deciding what your guests will eat during the event. When
planning the menu, contact your guests and determine their specific dietary restrictions, allergies and
age groups. Many planners include a question on the event registration form asking guests to identify
any allergies or dietary restrictions. Events that will include many attendees under 12 years old often
have a separate children’s menu with simple food and small portions.
Today’s most common dietary restrictions include religious requirements for kosher and halal food as
well as vegetarian, vegan and gluten-free diets. Common allergies and intolerances include peanuts,
tree nuts, soy, shellfish, eggs, gluten and lactose (found in dairy). Luckily, this usually doesn’t mean
you have to organize ten different meal options to cater to everyone’s preferences, restrictions and
allergies. Many caterers have learned to combine restrictions into a single dish. For instance, your
planning to serve. In general, the more courses or buffet options you offer, the less food per course
or buffet option you will need to serve. Experienced caterers can easily recommend an appropriate
amount of food based on factors such as the number of guests, serving style, time of day, menu options
Several factors will shape the menu. What time of year will you hold the event? If you are planning
an outdoor reception in the summer, for example, consider light meals that encourage moving and
mingling. Where applicable, incorporating regional ingredients such as seasonal produce or seafood
is just the sort of touch your guests will remember. Meals that use local, in-season ingredients will also
Serving Styles
Pay close attention to how much time you have in your event schedule for meals and factor in serving
time. The schedule will impact the kind of meals you want to serve and your total catering cost. Several
important factors will influence the type of serving style you decide on. These include:
• Event timeframe
• Budget
• Seating arrangement
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A popular and classic option for parties is to serve your guests buffet-style. In
comparison to other food service options such as plated and family-style meals,
buffets require far fewer wait staff and less serving time. However, you’ll need to
order more food than you would for a plated meal, so buffets can sometimes
end up being the more expensive option. Buffets are considered casual and are
suitable for informal events but less so for formal ones. For buffet service, you will
Plated meals with several courses are the most time-consuming catering option
and require the most wait staff – you will need one to two waiters for every ten
guests. As the most traditional option, however, a plated meal is your best choice
for a formal event. If the event demands a complex meal or banquet, this is the
A good compromise between the convenience of buffet service and the elegance
of plated meals is serving your guests family style, where wait staff brings the
food on serving dishes to each table and guests help themselves. This style is
a good way of keeping things fresh for your guests. Costs and serving time are
Another benefit of family-style service is its good fit for social events that bring
families together. Certain cultures, cuisines and celebrations call for family-style
service, making it appropriate for many parties. Keep in mind that guests passing
around serving dishes at their own table may make a mess on rented table linens.
Be sure to pay attention to the theme of the venue and event when selecting the
menu. When planning parties and special occasion celebrations, you may want
can have a big impact if it has a unique style of plating or presentation. Guests
also often appreciate a balance between the unique and the familiar. This often
means a new twist on a classic dish can be a big hit. If the caterer or venue offers
In addition to being two of your biggest event expenses, venues and catering
are two of the most important event components. They can enhance the
guest experience and create a lasting impression. Venue impacts all other
event components and sets the stage for the event. Catering offers a unique
share your vision and are confident in their ability to deliver is the best way to
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QC EVENT SCHOOL