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Monika Annamaria Goede
klermoni@outlook.com 07359 517484
EXPERIENCE
Support Worker, Activity Coordinator and Game Changer
Community Integrated Care, Inverurie, Aberdeenshire February 2024 - present day, Inverurie
• Facilitating personal development and independence for adults with learning difficulties.
• Building trust and positive relationships with service users, families, and colleagues.
• Organizing and managing events that cater to diverse needs and preferences.
• Encouraging participation through enthusiasm and adaptability.
• Strong communication and collaboration skills to dutyeffectively with teams.
• Advocating for the improvement of social care services and support worker rights.
• Acting as a voice for both workers and service users to drive positive change.
Maternity Support Worker
NHS Grampian, Aberdeen Dec 2022 – March 2024
• – Supplied comprehensive care for mothers and newborns, including routine observations.
• – Managed administrative tasks, maintaining correct records, and contributing to the smooth unit operation.
• – Educated parents individually and in groups, offering crucial support during the maternity process.
• – Conducted precise blood sample collection for testing purposes.
• – Efficiently handled stationery and equipment orders, ensuring the unit's readiness.
• – Advocated for and promoted breastfeeding, offering valuable aid to new mothers.
• – Collaborated with registered midwives and nurses to address issues promptly and keep high care standards..
Life Skill Practitioner/Support Worker
GSR Nursing, Aberdeen April 2022 – Dec 2022, Aberdeen
• – Supplying physical support, including household tasks and personal care
• – Providing emotional support for an individual and their families, staying connected with family members and legal caretakers
• – Supporting and helping with health care needs, including routine checks administering medication, staying connected with GP, psychologist, or
psychiatrist
• – Encouraging and supporting the development of personal skills through hobbies and interests, helping to develop personal care plans
• – Teaching life skills, such as shopping, using public transport, promoting independence, involving tenant into housework
• - Working with other healthcare professionals to ensure that all care needs meet the highest possible standards, keeping managers up to date.
• Facilitated workshops and individual sessions to enhance daily living skills for 15 individuals, leading to a 25% increase in participant independence
and goal attainment, while collaborating closely with multidisciplinary teams.
Support Practitioner
Cornerstone, Aberdeen May 2021 - April 2022
• – Providing support and aid to people with care needs
• – (ASD, epilepsy, dysplasia, brain damage, psychiatric issues)
• – Providing emotional support with empathic approach
• – Provision of personal and social care (domestic duties and social activities)
• – Respecting service users need at a prominent level of professionalism.
Support Worker/Life Skill Practitioner (in residential school)
VSA, Aberdeen March 2020 - April 2021
• – Providing support and help to people with care needs (ASD)
• – Providing emotional support with empathic approach
• – Provision of personal and social care (domestic duties and social activities)
• – Respecting confidentiality within an equal opportunity's framework.
Sales Assistant/Cashier
Smyths Toys Aberdeen, Aberdeen Sept 2019 - Jan 2020
• – Advising and helping customers, cash handling
• – Handling complaints or sending serious issues to the manager on duty.
Chef
The Craftsman Company, Aberdeen April 2019 - Aug 2019
• – Managing the open and close shifts, various meals
• – Cooking, cleaning, and other kitchen obligations.
Comis Chef
Sandman Hotel, Aberdeen 2018 - Mar 2019
• – Preparation of meals and decoration, managing BAR section- Plating for functions, helping with prep work.
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Prep Team Member
Chester Hotel, Aberdeen April 2019 - Jul 2018
• – Preparation of meals, sandwiches
• – Helping the line and KP area.
Server
Wagamama - Union Square, Aberdeen Dec 2017 - Mar 2018
• – Helping and serving customers, cash handling
• – Keeping serving area tidy, aiding for kitchen tasks.
Housekeeper
Central Facilities Incorporating, Aberdeen May 2017 - Dec 2017
• – Cleaning and setting up rooms
• – Collecting litter and replenishing rooms.
Au - pair
Jan 2017 - May 2017, Lichfield - England
• Designed creative games and activities to keep children engaged
• Prepared meals to ensure children ate fully and on time.
Sales assistant
IMS International - Odor Heiu Secuiesc - Romania 2016 - Dec 2016
• – Cash handling, direct marketing, flexibility, ability to be friendly and polite, travelling- magnetotherapy marketing, aiding for examinations.
Au-pair
Jul 2015 - Jun 2016, Barcelona - Spain
• – Escorted children on outings to playgrounds and the sea
• – Maintained a safe and healthy environment for children in all respects
• – Supervised child's activity.
Bank Assistant
Erste Bank, Budapest, Hungary 2014 - Jul 2015
• – Aid and support bank administration in its operational issues
• – Supply banking aid to bank customers in handling their deposits and payments.
Freelance Journalist
Freelance Journalist - Hungary Aug 2009 - Jul 2015
• – Wrote reviews for the Arts article and Cooking
• – Performance, interviewing celebrities
• – First column in a national newspaper age of 19.
Insurance Agent
Allianz, Szekesfehervar - Hungary Mar 2012 - Jun 2014
• – Created written contracts between agencies and insurers
• – Excellent customer service
• – Meeting customers' needs.
SUMMARY
A dedicated and adaptable professional with extensive experience in customer service, healthcare, and social care. I have strong communication,
organizational, and interpersonal skills, allowing me to provide exceptional service and support in various roles. My ability to build relationships, work
effectively in fast-paced environments, and pay close attention to detail ensures high standards in everything I do. A proactive team player with a
passion for learning and development, I am committed to delivering outstanding service and making a positive impact in any setting.
EDUCATION
Journey to Birth
Trinity College Dublin • June 2022 – Nov 2022
• - researched based advice for future moms, effective ways for labour - fully online.
Ethical Decision Making in Care
University of Exeter • July 2022 – Oct 2022
• - awareness of everyday situations and decision making in care- fully online.
Safeguarding Adult Level 3 Training
Health Education England • July 2022 – Oct 2022
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• - ensuring successful safeguarding of adults
• - fully online.
Profession Resilience
Deakin University • June 2022 – Sept 2022
• - learning how to build resilience skills, being professional at work and as well as home - fully online.
Understanding Dignity and Safeguarding in Adult Health and Social Care
Northeast Scotland College • May 2022 – Aug 2022
• - TQUK Level 2/ RQF Level 2/ NVQ Level 2, fully online/distance learning
• - Understand safeguarding in adult health and social care
• - Principles of dignity in adult health and social care practice
• - Understand duty of care in adult health and social care
• - Understand dilemmas and public concerns in adult health and social care.
Caring for People with Psychosis and Schizophrenia
King's College London • June 2022 - July 2022
• - exploring key issues related caring to people with psychosis or schizophrenia- fully online.
Understanding Autism
University of Kent • June 2022 - July 2022
• - understanding more about AD from autistic perspective -
• fully online.
Understanding Epilepsy and its neuropsychology
University of Padova • May 2022 - June 2022
• - cognitive and psychological consequences of epilepsy - fully online.
Nutrition and Wellbeing
Aberdeen University • May 2022 - June 2022
• - nutrition concepts, complex world of nutrition, mental health, and wellbeing - fully online.
Food and Mood - Improving mental health through diet
Deakin University • May 2022 - June 2022
• - exploring relationship between brain health and diet, positive food changes - fully online.
Mental Health/ Psychology
King’s College London • April 2022 - May 2022
• - Integrating care like depression, anxiety, and physical Illness- CPD certificate, fully online.
Art and Design
Northeast Scotland College - Aberdeen • Sept 2020 - June 2021
• - Drawing, Painting, Digital skills, 2D & 3D design, Fashion and textiles
• Sculpture, Sketchbook development - SCQF Level 6
• - using a range of talents to express individual beliefs and emotions- Portfolio building.
Social Sciences
Northeast Scotland College - Aberdeen • 2019 - April 2020
• - Sociology, Psychology, Criminology and Politics, Philosophy - SCQF Level 6
• - understanding of human behaviour and society
• - focus on a wide range of interesting social science subjects
• - analyse social issues.
ESOL
Northeast Scotland College - Aberdeen • 2018 - Jun 2019
• - General English – SCQF Level 4
• - Studied subjects: General English, Local Investigation, CALL, Citizenship
• English Writing, Employability
• - Volunteering.
Journalism and Communications
University of Pecs • 2009 - Jul 2011
• - Journalism award
• - Top of the class
• - Write and distribute news or other current information to the public, critical columns.
Price Fulop Batthyány Secondary School of Ensinger • 2004 - Jul 2009
• - Tourism and Hospitality
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• - One of the most successful, more than 30 awards in 5 years.
SKILLS
Care Coordination and Support
Facilitating personal development and independence for adults with learning difficulties
Building trust and positive relationships with service users, families, and colleagues
Provision of personal and social care
Supporting and helping with healthcare needs
Encouraging participation through enthusiasm and adaptability
Customer Service and Sales
Advising and helping customers, cash handling
Meeting customers' needs
Handling complaints
Excellent customer service
Cooking and Housekeeping
Managing shifts, various meals
Cooking and kitchen obligations
Cleaning and setting up rooms
Advanced IT Skills
Windows, Apple/OS/IOS, Drupal, WordPress, SEO, Microsoft Office, Cloud Applications, Google Analytics, YouTube, Photoshop
Strong communication, organizational, and interpersonal skills
