ROOPESH BHASKAR
ABUDHABI, UAE • +971 555618192
Roopeshbhaskarr@gmail.com
Objective
To acquire a challenging position in a progressive organization that can provide me an opportunity to face challenges and
utilize my professional skills. A position that best suits my qualification leading to increased responsibility and professional
advancement.
Personal Summary
A self-confident individual with 5+ years track record of success working hospitality and Administration and experience in
Hospitality professional in event management, staff training, and financial analysis. Proven track record in improving customer
satisfaction scores by 20%, and reducing expenses by 5%. A diligent individual with a great focus on providing exceptional
customer service, effectively integrate strategies and build teams to achieve success and profits.
Professional Experience
Arkan Advanced Technical Group LLC, Abudhabi UAE
ADMINISTRATIVE ASSISTANT (October 2022- Present)
Duties and Responsibilities:
• Developed and implemented policies and procedures for staff training, resulting in a 30% improvement in service quality
and a 20% increase in customer satisfaction scores.
• Maintaining physical and digital personnel records like employment contracts and PTO requests.
• Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette, and the ability to
diffuse tense situations.
• Works with maintenance staff and outside vendors to ensure office equipment is in good working order and office
supplies are always on hand.
• Provide orientations for new employees by sharing onboarding packages and explaining company policies.
• Coordinate HR projects, meetings and training seminars.
• Update internal databases with new hire information.
• Schedule job interviews and contact candidates as needed.
• Create and distribute guidelines and FAQ documents about company policies.
• Gather payroll data like bank accounts and working days.
• Drafts and edits letters, reports, and other documents.
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance
with privacy policies and regulations.
Zayed Military Hospital Abudhabi, UAE
FROND DESK RECEPTIONIST (January 2017- September 2022)
Duties and Responsibilities
• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Answering screening and forwarding incoming phone calls.
• Maintain schedule and coordinate calendar activities.
• Prepare reports and presentations for internal communications
• Manage the department’s telephone center and address queries accordingly
• Receiving and sorting daily mail.
• Answering questions and addressing complaints.
• Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone
PRAGATI MARINE SERVICES PVT LTD, Mumbai INDIA
Oller Marine Operator (April 2015-June 2016)
• Under ESSAR Logistics.
Educational Qualifications
DIPLOMA in MERCHANT NAVY
Nava Shiva T.S Rahman Mumbai India
Diploma in Electrical & Electronics
Kasaragod P U College, India
Higher Secondary School Certificate , KASARGOD
Kasaragod P U School, India
Technical Skills
• Tally ERP • Microsoft Excel
• Microsoft PowerPoint • Microsoft Word
Core Competency
Business Development, Sales and Marketing, Staff Training
Personal Details
Date of Birth : 16th January 1990
Marital Status : Married
Gender : Male
Nationality : Indian
Languages Known : English, Arabic, Hindi, Malayalam
Visa Status : Employment Visa
I declare that the above facts given by me are true to the best of my knowledge and belief.
