GEETIKA BINDRAA
CONTACT                          PROFILE
                                 Dynamic and detail-oriented supply chain and procurement professional with
  +919041204836
                                 19+ years of experience driving cost savings, operational efficiency, and vendor
  +919888043153
                                 performance. Proven ability to manage complex sourcing projects, analyze
                                 market trends, and support financial strategies through data-driven decision-
  geetikabindraa@gmail.com
                                 making. Adept at contract negotiation, stakeholder management, and process
                                 optimization. Strong background in technical training, employee engagement,
CORE                             and cross-functional collaboration.
COMPETENCIES                     WORK EXPERIENCE
 Vendor Management &             Samphire Medicare                                               2015 - PRESENT
 Procurement                     Supply Chain & Operations Manager
 Supply Chain Operations &
                                      Oversaw data management, procurement, warehousing, and
 Cost Optimization
                                      transportation logistics to ensure timely and quality delivery.
 Technical Training & Content
                                      Initiated and implemented strategies to minimize outstanding costs
 Development
                                      and optimize supply chain efficiency.
 Employee Onboarding &
                                      Maintained vendor relationships, monitored product pricing and
 Engagement                           invoicing, and ensured accuracy across all.
 Process Improvement &                Supervised and trained staff to uphold performance, service quality,
 Compliance                           and compliance with customer service standards.
 Workshop Facilitation &              Successfully managed and maintained vendor relations, improving
 Demonstrations                       quality of service delivery.
 Client Communication &               Monitoring data management to keep accurate product, pricing and
 Needs Assessment                     invoicing information and also chasing outstanding accounts.
CERTIFICATIONS
                                 DELL International Ltd.                                               2005- 2014
 CHS (Customer Handling          Technical Training Analyst & Employee Engagement
 Skills) certified by Achieve
                                      Developed and delivered training programs tailored to employee
 Global
                                      roles and technical requirements.
 Six Sigma Yellow Belt
                                      Designed train-the-trainer modules and regularly updated content
 Versant certified                    based on evolving business needs.
 Leadership Essence Training I        Conducted performance evaluations to assess training effectiveness
 & II                                 and identify development opportunities.
 DOEACC Society - O‟ level            Created supporting materials such as handbooks, presentations,
 certification                        assessments, and lab demonstrations.
 Neuro - Linguistic                   Created communication materials (flyers, posters, banners) for
 Programming Practitioner             training programs and engagement drives across India.
 DCSE (Dell Certified Systems         Organized site-wide employee engagement activities including QBRs,
 Expert)                              team-building events, and CSR initiatives.
 ITES/BPO Certification by            Served as Technical Training Lab SPOC: handled equipment
 ITFT Chandigarh                      procurement, lab maintenance, and inter-site asset transfers.
 PG Diploma in Computers &            Voice of Tech (VOT) SPOC, addressing cross-site technical queries
 Systems Management                   and maintaining centralized records.
 Versant certified
LANGUAGES                EDUCATION
English (Fluent)
                         Master of Business Management
Hindi (Fluent)
                         USOL | Punjab University | 63%
Punjabi (Intermediate)
French (Learning)
                         Masters in Information Technology
                         S.D College | Punjab University | 77%
                         Bachelors in Computer Application
                         Govt College Sec 46 | Punjab University | 68%