Contact
09563066805 (Mobile)
Bernellie Mae Araneta-Bañas
maearaneta29@gmail.com Virtual Assistant & Content Creator
Iloilo, Western Visayas, Philippines
www.linkedin.com/in/bernellie-
mae-araneta-bañas-67501817a
(LinkedIn) Summary
itsbernelliemae.my.canva.site/
home (Portfolio) Multiskilled and detail-oriented Virtual Assistant with 5+ years of
remote experience supporting entrepreneurs, business owners,
Top Skills and service-based professionals across the UK, US, and PH.
Administrative Assistance Proven expertise in grant writing, admin support, legal and real
Online Research estate assistance, customer service, video editing, and social media
Proofreading content creation. Known for being adaptable, resourceful, and
tech-savvy with a proactive approach to problem-solving and task
Certifications management.
120-Hour TESOL Certificate
Basics in Amazon Online Arbitrage
Typing certificate Experience
Providing Front Office Services
Introduction to Front Office Services RiConnect Virtual Assistance Services
Lead Nurturing Manager
September 2024 - Present (9 months)
Australia
- Provided remote support to salons, clinics, fitness gyms, and dental
practices.
- Handled booking management, CRM updates, inbox management, social
media messaging, and lead nurturing.
5 Star Business Support
Grants Writer
December 2023 - Present (1 year 6 months)
London, England, United Kingdom
• Successfully crafted grant fundraising proposals for initiatives such as
"Lottery Awards for All" and "Access to Work".
• Researched extensively to gather relevant data and statistics to strengthen
grant applications.
• Developed compelling narratives and project descriptions to convey the
impact and importance of the initiatives.
• Managed content creation projects across various niches, ensuring high-
quality deliverables.
• Provided proofreading and editing services to maintain content standards.
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• Collaborated with clients to understand their needs and deliver tailored
solutions.
• Conducted cold calling campaigns to generate leads for a detox program
promoted through Facebook.
• Engaged potential clients with compelling pitches about the benefits and
features of the detox program.
• Scheduled appointments and follow-ups to nurture leads through the sales
funnel.
AllDirect Plumbing
Virtual Assistant & Appointment Setter
August 2024 - January 2025 (6 months)
Australia
- Managed daily workflow: job allocation, lead acceptance, installer
coordination, and end-of-day reporting.
- Scheduled appointments, followed up on pending jobs, and maintained Do
Not Trade/Contact logs.
- Processed payments and supported both sales techs and subcontractors.
SBS Financial Services, Inc
Virtual Office Assistant
September 2022 - May 2024 (1 year 9 months)
Chicago, Illinois, United States
• Conducting General Office Work including administrative tasks and
organizational support.
• Create accurate and compelling online property listings for CEO's properties
to attract potential buyers or renters.
• Providing Customer Service to clients, addressing inquiries, and ensuring
satisfaction.
• Offering Legal Assistance as needed, contributing to the smooth functioning
of legal processes.
• Provide technical support and troubleshoot issues related to virtual meeting
platforms, office software, and other tools.
• Prepare all necessary documents for litigation involving replevin, money
judgment, settlement agreements, and other legal matters.
• Maintain regular communication with lawyers across different states handling
the company's legal cases.
• Generate required documents for the title process, lien releases, affidavits,
and other paperwork to facilitate vehicle sales.
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• Assist with real estate-related tasks, including lease agreements, notices,
property tax filings, and tax appeal documents.
• Manage CEO's social media presence, posting updates and maintaining
connections in line with personal and professional objectives.
Inky! Writers Guild
Freelance Writer
December 2022 - November 2023 (1 year)
Iloilo, Western Visayas, Philippines
• Writes high-quality content for various clients across different niches.
• Researches topics thoroughly to produce informative and engaging articles.
• Meets deadlines and communicates effectively with clients to ensure their
satisfaction.
• Collaborates with other writers and editors to ensure the quality of work
meets the company's standards.
Freelance (Self employed)
Self-Taught Graphic Designer
January 2018 - August 2023 (5 years 8 months)
Iloilo, Western Visayas, Philippines
As a self-taught graphic designer, I specialize in crafting visually compelling
and unique designs for a diverse range of projects. My experience includes:
• Logo Design: Successfully conceptualized, designed, and delivered
logos that capture the essence and identity of SMEs and local businesses,
contributing to their recognition and success.
• Presentation Design: Created engaging PowerPoint presentations for student
projects, incorporating visually appealing layouts and graphics to enhance
learning experiences.
• Poster Design: Produced eye-catching posters for various purposes,
including events, promotions, and educational initiatives, using creative design
elements to effectively convey messages.
• Diverse Portfolio: Built an extensive portfolio showcasing a wide variety of
design projects, from logos and presentations to posters, brochures, and more.
• Client Collaboration: Worked closely with clients to understand their unique
requirements and visions, translating these into compelling design solutions
that resonate with their target audience.
• Client Satisfaction: Maintained a track record of high client satisfaction, with
designs that meet and exceed expectations.
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• Time Management: Demonstrated effective time management, consistently
meeting project deadlines across a range of design tasks without
compromising quality.
• Adaptability: Proven ability to adapt design styles and techniques to suit
the specific needs of each project, from corporate branding to educational
materials.
• Self-Motivation: As a self-taught designer, I am driven by a continuous desire
to self-improve, staying current with design trends and techniques.
Chipchip.edu
Online ESL Tutor
January 2022 - June 2023 (1 year 6 months)
Iloilo, Western Visayas, Philippines
• Create lesson plans and instructional materials that meet the needs of
individual Vietnamese students
• Use various teaching methods and techniques to ensure effective learning
• Provide feedback and assessments to students to monitor their progress
• Communicate with parents or guardians to discuss their child's performance
and progress
• Attend training and professional development programs to enhance teaching
skills and knowledge
Villa Sagrado Practicum Center
Hospitality Internship
February 2023 - April 2023 (3 months)
Iloilo, Western Visayas, Philippines
As a Para-training Front Desk Manager and Para-training Operational
Manager during my college internship at Villa Sagrado Practicum Center, I
assumed dual roles that demanded a high level of responsibility and versatility.
Para-training Front Desk Manager:
• Front Desk Oversight: Managed daily operations of the front desk, ensuring a
welcoming and efficient check-in/check-out process for guests and visitors.
• Guest Services: Provided exceptional customer service, addressing inquiries,
requests, and issues promptly and courteously, maintaining a high level of
guest satisfaction.
• Reservations: Assisted with room reservations, booking, and cancellation
procedures, optimizing occupancy rates.
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• Team Coordination: Collaborated with the front desk team, assigning duties,
and overseeing staff to ensure smooth operations.
Para-training Operational Manager:
• Multifaceted Support: Handled a diverse range of operational tasks, including
event setup, guest services, and managing dining areas.
• Banquet Coordination: Assisted in organizing and setting up for events,
conferences, and banquets held at the establishment, ensuring a seamless
experience for guests.
• Housekeeping Support: Supported housekeeping staff in maintaining
cleanliness and organization of guest rooms and public areas, ensuring a
hygienic and welcoming environment.
• Food and Beverage Assistance: Participated in food and beverage
operations, taking orders, serving guests, and ensuring the dining area's
cleanliness and ambiance.
• Kitchen Observations: Gained insights into kitchen operations, including food
preparation, plating, and kitchen sanitation practices.
Zuri Hotels and Resorts
Hospitality Internship
November 2022 - December 2022 (2 months)
Iloilo, Western Visayas, Philippines
• Assisted in the setup and arrangement of banquet halls and event spaces
before functions.
• Greeted and welcomed guests attending events, providing them with a
positive and friendly first impression.
• Helped in the preparation and service of food and beverages during events,
ensuring adherence to food safety and presentation standards.
• Supported the banquet team in maintaining the cleanliness and organization
of the banquet area throughout events.
• Assisted in clearing tables and cleaning up after events to ensure a smooth
and efficient turnover.
Unitalk Interactive Tutorial Services Inc.
Online ESL Tutor
June 2018 - December 2022 (4 years 7 months)
Iloilo, Philippines
Teach English to young Chinese learners online in a fun and engaging way
Evaluate the learner’s performance and provide corrective feedback
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Study the provided teaching material and always start lessons prepared and
on time
Conduct 25-minute one-on-one online lessons with students
Create a lesson memo with the necessary feedback about the topics
discussed
Talk915
Online ESL Tutor
June 2018 - January 2022 (3 years 8 months)
I teach Chinese students especially children ages 3 to 15 years old via Skype,
QQ, and E-class. I conduct one-on-one and group classes. Young learners
have different levels of understanding. So as a teacher, I have to gauge their
ability to comprehend and adjust to their needs. Aside from my energetic,
lively, and passionate character, I creatively use visual aids, props and
even music to very young learners to catch their attention and optimize their
learning. I speak on the right pace depending on their comprehension. Also, I
teach Chinese adults or professionals about grammar, correct pronunciation
and tips for better speaking skills on our free conversation classes. Some of
the books I use for teaching are Daily English for Youth, Let’s Go, Longman
Welcome to English, Model English, My Pals Are Here, New Concept English
Youth Edition, Phonics, Super Stalkers, Way To Go, Wonders, and more. We
also have some books that teach about the history and culture of America.
After each class, I make lesson notes and give comments to students’
performances with regards to their pronunciation, vocabulary and sentence
construction.
Education
Colegio del Sagrado Corazon de Jesus
Bachelor's degree, Bachelor of Science in Hospitality
Management · (2019 - 2021)
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