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Healthy Care Hospital is transitioning to electronic health records (EHRs) using Lewin's Change Model, which consists of three phases: Unfreeze, Change, and Refreeze. The Unfreeze phase involves recognizing the need for change and preparing staff, the Change phase focuses on implementing the EHR system and training, and the Refreeze phase stabilizes the organization post-implementation. This structured approach aims to enhance patient care and operational efficiency.

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0% found this document useful (0 votes)
13 views7 pages

Bus 7 LJ

Healthy Care Hospital is transitioning to electronic health records (EHRs) using Lewin's Change Model, which consists of three phases: Unfreeze, Change, and Refreeze. The Unfreeze phase involves recognizing the need for change and preparing staff, the Change phase focuses on implementing the EHR system and training, and the Refreeze phase stabilizes the organization post-implementation. This structured approach aims to enhance patient care and operational efficiency.

Uploaded by

shumbapraise71
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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University of the People

BUS 1101-01 – Principles of Business Management

Learning Journal Unit 7

Instructor: Uko Uko


Navigating Organizational Change in Healthcare

Healthy Care Hospital's transition to electronic health records (EHRs) is a significant organizational change that

requires careful planning and execution. Lewin's Change Model provides a useful framework for managing this

change.

Unfreeze Phase

In the Unfreeze phase, Healthcare Hospital must recognize the need for change and prepare its staff for the

transition. This involves identifying the problems associated with paper-based record-keeping, such as

inefficiencies and potential errors in patient care (Kurt Lewin, 1947). The hospital should raise awareness about the

benefits of EHRs, including improved patient outcomes and enhanced operational efficiency.
Change Phase

The Change phase involves implementing the EHR system and training staff to use it effectively. This requires

allocating necessary resources, including time and personnel, to support the transition (Kurt Lewin, 1947). The

hospital should also address potential resistance to change by engaging with staff and addressing their concerns.

Refreeze Phase
In the Refreeze phase, Healthcare Hospital needs to stabilize the organization after the change has been

implemented. This involves ensuring that the new practices become ingrained within the company culture and that

staff are comfortable using the EHR system (Kurt Lewin, 1947). The hospital should monitor the effectiveness of

the EHR system and make adjustments as needed.


Conclusion

Lewin's Change Model provides a useful framework for managing organizational change at Healthcare Hospital.

By following the Unfreeze, Change, and Refreeze phases, the hospital can effectively transition to an EHR system

and improve patient care.

References

Lewin, K. (1947). Frontiers in group dynamics: Concept,

method, and reality in social science; social equilibria and social change. _Human Relations_, 1(1), 5-41.

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