Scribd
Upload
18 views4 pages

CSM Cict Ii

The document outlines a Computer Maintenance and Support course for a Craft Certificate in Information Communication Technology at Masinde Muliro University. It includes general objectives, topics and subtopics related to computer maintenance, hardware, software installation, troubleshooting, user support, and electronic waste management. Evaluation criteria consist of coursework and an end-of-term examination.

Uploaded by

Denis Marube
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
18 views4 pages

CSM Cict Ii

The document outlines a Computer Maintenance and Support course for a Craft Certificate in Information Communication Technology at Masinde Muliro University. It includes general objectives, topics and subtopics related to computer maintenance, hardware, software installation, troubleshooting, user support, and electronic waste management. Evaluation criteria consist of coursework and an end-of-term examination.

Uploaded by

Denis Marube
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 4

lOMoARcPSD|52049723

Computer Maintenance Course Outline Format

computer support and maintenance (Masinde Muliro University of Science and


Technology)

Scan to open on Studocu

Studocu is not sponsored or endorsed by any college or university


Downloaded by Denis Marube Maina (dmmarube@gmail.com)
lOMoARcPSD|52049723

COURSE: CRAFT CERTIFICATE IN INFORMATION COMMUNICATION


TECHNOLOGY

UNIT: COMPUTER MAINTENANCE AND SUPPORT

MODULE/YEAR: II

TERM: ALL YEAR: 2022

GENERAL OBJECTIVES
By the end of this unit the trainee should be able to:
 Maintain a computer system
 Assemble and disassemble and troubleshoot computer hardware components
 Implement computer safety and security measures
TOPICS AND SUBTOPICS
TOPIC SUB-TOPIC
Introduction to computer maintenance  Definition
 computer hardware components
 computer safety
Maintenance  maintence concepts
 cleaning detergents
 passive and active maintenance
procedures

Computer input and output devices  I/O device operations


 Types of I/O ports

Motherboard and buses  Concepts


 Components
 Form factors
 System buses
 Installing a computer motherboard
processors  Evolution of processors
 Characteristics
 Types of processor slots and sockets
Memory  Characteristics
 Types
 RAM technologies
 Upgrading RAM
 Basic Input Output System(BIOS)
 Complementary metal oxide
semiconductor (CMOS)
Storage  Types of disks and drives
 Flash memory

Downloaded by Denis Marube Maina (dmmarube@gmail.com)


lOMoARcPSD|52049723

 Disk management techniques


 Hard disk interfaces
 Hard disk partitioning and formatting
Power supply  Importance
 Form factors and connectors
 Power supply problems
 Power supply protection devices
Computer assembly and disassembly  Hardware inventory
 Hardware assembly and disassembly
Procedure
 Computer upgrading
Software installation  File systems
 Procedure of software installation
Troubleshooting  Principles in fault finding
 Computer hardware faults
 Computer viruses

Computer user support  Types of user support


 Requirements of user support
 Training plans

Electronic waste management  Definition


 Classification
 Effects of electronic waste
 Procedures in electronic waste
management
Emerging trends in computer maintenance  Emerging trends
and support  Challenges
 coping

REFERENCES:
(i) Foundation computer studies by Anthony Wanjohi& Douglas Musonye
(ii) Computer studies Book 1
(iii) Quick reading computer studies book 1
EVALUATION:
(a) Course work/CATS = 30%
(b) End of term examination = 70%
(c) Total = 100%

Downloaded by Denis Marube Maina (dmmarube@gmail.com)


lOMoARcPSD|52049723

TUTOR: Geoffrey Musau

Downloaded by Denis Marube Maina (dmmarube@gmail.com)

You might also like