FACULTY OF ENGINEERING &
TECHNOLOGY
SYLLABUS FOR THE BATCH FROM YEAR 2025 TO YEAR 2026
FOR
CERTIFICATE IN COMPUTER MAINTENANCE
(FULL TIME)
SEMESTER – I-II
(Credit Based Grading System)
EXAMINATIONS: 2025-26
________________________________________________________________________
GURU NANAK DEV UNIVERSITY
AMRITSAR
________________________________________________________________________
Note: (i) Copy rights are reserved.
Nobody is allowed to print it in any form.
Defaulters will be prosecuted.
(ii) Subject to change in the syllabi at any time.
Please visit the University website time to time.
1
CERTIFICATE IN COMPUTER MAINTENANCE (FULL TIME) (CBGS)
SYLLABUS FOR THE BATCH FROM YEAR 2025 to 2026
SCHEME
SEMESTER – I
Subject Paper Name Credits M. Marks
Code
L T P
DCM01001T Computer System Organization 3 1 0 100
DCM01002T PC Maintenance & Troubleshooting 3 1 0 100
DCM01003L LAB-I: PC Computing and Internet 0 0 4 100
Applications
DCM01004L LAB–II: Based on PC Assembling & 0 0 4 100
Troubleshooting
Sub Total 6 2 8
Grand Total 16 400
SEMESTER – II
Subject Paper Name Credits M. Marks
Code
L T P
DCM02001T Network Management 3 1 0 100
DCM02002L Computer Maintenance Workshop 0 0 4 100
DCM02003L LAB–I: Software Installation and its 0 0 4 100
Troubleshooting
DCM02004L LAB–II: Based on Network 0 0 4 100
Management
Sub Total 3 1 12
Grand Total 16 400
2
CERTIFICATE IN COMPUTER MAINTENANCE (FULL TIME) (CBGS)
SYLLABUS FOR THE BATCH FROM YEAR 2025 to 2026
SEMESTER – I
DCM01001T: Computer System Organization
Time: 3 Hrs. Credits
Max. Marks: 100 L T P
3 1 0
Instructions for the Paper Setters: -
Eight questions of equal marks (Specified in the syllabus) are to be set, two in each of the four
Sections (A-D). Questions may be subdivided into parts (not exceeding four). Candidates are
required to attempt five questions, selecting at least one question from each Section. The fifth
question may be attempted from any Section.
SECTION-A
Introduction to Computers and its Applications: Computer as a system, basic concepts,
functional units and their inter relation. Milestones in Hardware and Software. Batch oriented /
on–line / real time applications. Application of computers.
SECTION-B
Interacting with the Computer: Input Devices: Keyboard, mouse, pens, touch screens, Bar
Code reader, joystick, source data automation, (MICR, OMR, OCR), screen assisted data entry:
portable / handheld terminals for data collection, vision input systems. Output Devices: Monitor,
Serial line page printers, plotters, voice response units.
SECTION-C
Storage Devices and Media: Primary storage (Storage addresses and capacity, type of memory),
Secondary storage, Magnetic storage devices and Optical Storage Devices.
Operating System Concepts: Role of an Operating System, Types of operating systems,
Booting procedure and its types.
SECTION-D
Internet: Basics of Internet, Types of Internet Connectivity, World Wide Web, E–mail, Telnet,
FTP, Web Publishing , Browsing the Web, Finding Stuff on the Web and Net
References:
1. Computer Fundamentals – P.K. Sinha.
2. Introduction to Computers – N. Subramanian.
3. Introduction to Computers – Peter Norton Mcgraw Hill.
3
CERTIFICATE IN COMPUTER MAINTENANCE (FULL TIME) (CBGS)
SYLLABUS FOR THE BATCH FROM YEAR 2025 to 2026
SEMESTER – I
DCM01002T: PC Maintenance & Troubleshooting
Time: 3 Hrs. Credits
Max. Marks: 100 L T P
3 1 0
Instructions for the Paper Setters: -
Eight questions of equal marks (Specified in the syllabus) are to be set, two in each of the four
Sections (A-D). Questions may be subdivided into parts (not exceeding four). Candidates are
required to attempt five questions, selecting at least one question from each Section. The fifth
question may be attempted from any Section.
SECTION –A
Troubleshooting General PC Problems: Introduction, General Troubleshooting rules, Common
Problems & Solutions, Preventive Maintenance.
Motherboard & Buses: Introduction, Motherboard Components, Expansion Slots system Bus
Functions & Features. Upgrading & Troubleshooting Motherboard, General Bus
Troubleshooting.
SECTION –B
BIOS: Typical Motherboard BIOS, BIOS Features, BIOS & Boot Sequences, BIOS
Shortcoming & Compatible Issues, BIOS Troubleshooting, BIOS Upgrades.
SECTION –C
Hard Disk: Introduction, Disk Basics, Disk Performance & Characteristics, Drive Construction,
SECTION –D
Printers: Printer Technology, How Printer Works, Attaching Printer, Installing Printer Drivers,
Preventive Maintenance, Common Printer Problems & Solution
References:
1. Upgrading & Repairing PCs : Muller – Prentice Hall – 10th Edition, 2000.
2. Complete PC Upgrade & Maintenance Guide : Mark Minasi–BPB Publishers 15th
Edition, 2004.
4
CERTIFICATE IN COMPUTER MAINTENANCE (FULL TIME) (CBGS)
SYLLABUS FOR THE BATCH FROM YEAR 2025 to 2026
SEMESTER – I
DCM01003L: LAB-I: PC Computing and Internet Applications
Time: 3:00 Hrs. Credits
Marks: 100 L T P
0 0 4
Word Processing: Meaning of Word Processor, Need and Uses of Word Processing,
Advantages and Limitations of Word Processing, Software used for Word Processing, Why MS-
Word and which version? Starting Word: MS- Word interface, opening a blank document, hiding
and showing toolbars, templates. Working in Word: selecting text, editing text, finding and
replacing text, formatting text, checking and correcting spellings, Justification and Alignment,
Bullets and Numbering, Tabs, Paragraph formatting, Indent, Page Formatting, Header and Footer
& Word Count. Working with a Document: Page Setup of a document, viewing a document,
switching between documents, saving a document, print preview, printing a document. Finishing
Touch to a document: Inserting date and time, Special effects such as Bold, Scripts, etc.,
Inserting and deleting a comment, Inserting Clip Arts.
Advanced Word Processing: Tables: Creating a new table, entering text in a table, adding and
inserting rows/columns to a table, deleting rows/column from a table, resizing rows and columns,
merging cells, adding borders and shading, deleting a table. Mail Merge: creating a document
with mail-merge, creating database for addresses, generating multiple letters for mail merge.
Power Point Presentation: Meaning of PowerPoint presentation, extension of PowerPoint
document, Need and use of presentation in office administration, Software available in the
market for presentations, Widely used software: PowerPoint by Microsoft and its advantages,
PowerPoint interface: title bar, menu bar, toolbars, status bar, task pane., Components of a
presentation: slides, outlines, speaker notes, handouts, Creating a simple presentation in
PowerPoint, Add-ons to a presentation: images, videos, audio files
Internet: Basics of Internet, E–mail, Composing an email, Attachment, creating folder in email,
Browsing the Web, E- Business.
5
CERTIFICATE IN COMPUTER MAINTENANCE (FULL TIME) (CBGS)
SYLLABUS FOR THE BATCH FROM YEAR 2025 to 2026
SEMESTER – I
DCM01004L: LAB–II: Based on PC Assembling & Troubleshooting
Time: 3:00 Hrs. Credits
Marks: 100 L T P
0 0 4
How to assemble a PC,
Comparative study of Motherboards,
Install Hard Disk and configure to the Pc’s
Troubleshooting exercises related to following components:
1. Monitors
2. Drives
3. Memory
4. Printers
5. Motherboard.
6
CERTIFICATE IN COMPUTER MAINTENANCE (FULL TIME) (CBGS)
SYLLABUS FOR THE BATCH FROM YEAR 2025 to 2026
SEMESTER – II
DCM02001T: Network Management
Time: 3 Hrs. Credits
Max. Marks: 100 L T P
3 1 0
Instructions for the Paper Setters: -
Eight questions of equal marks (Specified in the syllabus) are to be set, two in each of the four
Sections (A-D). Questions may be subdivided into parts (not exceeding four). Candidates are
required to attempt five questions, selecting at least one question from each Section. The fifth
question may be attempted from any Section.
SECTION –A
Introduction: Introduction to Networks, Types of Networks, Network topologies, Network
Components ,Introduction of Network Cable like UTP, STP, Fiber Optics, Hub, Unmanageable
Switch, Manageable Switch, Router, Modem, Wi-Fi, Access Point, PCI Wireless Card, USB
Wireless Device, Print Server,
Types of Transmission Media , Guided Media: Twisted Pair, Coaxial Cable, Fiber , Un Guided
Media .
SECTION –B
Windows Networking Preparing network cables, Dynamic and Static IP addressing, Client –
Server network, Basic Administration, Installing Client and Server OS, Implementing Domain
Network using Active Directory, Installation of server roles: file server, application server,
DHCP server and DNS server, Remote Management.
Network security: Data compression techniques, cryptography, IP addressing schemes.
SECTION –C
Unix: Network Operating System: Architecture, Shell, Kernel & File System
SECTION –D
Introduction to Linux: Comparative study of NT server, Unix and Linux.
References:
1. Tannanbrum: Computer Network, Prentice Hall, 1992, 3rd .
2. Robert Reinstein, et.al: Windows NT Trouble Shooting and Configuration, Techmedia.
7
CERTIFICATE IN COMPUTER MAINTENANCE (FULL TIME) (CBGS)
SYLLABUS FOR THE BATCH FROM YEAR 2025 to 2026
SEMESTER – II
DCM02002L: Computer Maintenance Workshop
(Practical)
Time: 3:00 Hrs. Credits
Marks: 100 L T P
0 0 4
Task 1: Identify the peripherals of a computer, components in a CPU and its functions.
Draw the block diagram of the CPU along with the configuration of each peripheral and
submit to your instructor.
Task 2: Every student should disassemble and assemble the PC back to working
condition. Lab instructors should verify the work and follow it up with a Viva. Also
students need to go through the video which shows the process of assembling a PC. A
video would be given as part of the course content.
Task 3: Every student should individually install Operating System and various
application software’s on the personal computer
Task 4: Hardware Troubleshooting: Students have to be given a PC which does not boot
due to improper assembly or defective peripherals. They should identify the problem and
fix it to get the computer back to working condition.
Task 5: Software Troubleshooting: Students have to be given a malfunctioning CPU due
to system software problems. They should identify the problem and fix it to get the
computer back to working condition.
Task 6:Wired and Wireless Lab Setup.
Task 7:Networking Installation (Client/ Server Installation)
8
CERTIFICATE IN COMPUTER MAINTENANCE (FULL TIME) (CBGS)
SYLLABUS FOR THE BATCH FROM YEAR 2025 to 2026
SEMESTER – II
DCM02003L: LAB–I: Software Installation and its Troubleshooting
Time: 3:00 Hrs. Credits
Marks: 100 L T P
0 0 4
Operating System Basics & Installation Introduction to OS, Types of Operating systems, System
files FAT and NTFS, Windows 10 and RedHat Linux and Multi Boot Operating System
Device Installation Graphics Card, Sound Card, LAN Card, Wireless LAN Card, SCSI Card,
External Drive, Flash Cards, Web Camera, MobileDevices, Pen Drive, Modem, Plotter, Wireless
LAN, Access Point etc
Diagnostic Tools & PC Maintenance Introduction, Virus and its types, Effect of Virus for
Computer System, Scanning and Antivirus remover tools, Antivirus Utilities for Diagnostic,
Safety and Preventive Maintenance Tools, Data Recovery, PC care and Maintenance, Electrical
Power Issues, Troubleshooting PC Hardware:- O/S Troubleshooting issues in computer System
9
CERTIFICATE IN COMPUTER MAINTENANCE (FULL TIME) (CBGS)
SYLLABUS FOR THE BATCH FROM YEAR 2025 to 2026
SEMESTER – II
DCM02004L: LAB–II: Based on Network Management
Time: 3:00 Hrs. Credits
Marks: 100 L T P
0 0 4
Cable Crimping using Different Color Codes (Straight and Cross Cable )
Installation and configuring Peer to Peer and Server-Client Network
Installation and Configuring DNS & DHCP Services
Installation and Configuring FTP, HTTP Services
Installation and Configuring Wireless Network
Installation and Configure Different Antivirus Software
Remote Desktop, Remote Assistance, Telnet, HyperTerminal, TeamViewer
