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Resume: S.Sutha

S. Sutha is a professional with experience in customer service and management roles within the automotive industry, having worked at various companies since 2010. She holds a Diploma in Civil Engineering and possesses strong technical knowledge, communication skills, and a commitment to improving service quality. Sutha is proficient in English and Tamil, and is skilled in software such as Tally and Microsoft Office.

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31 views3 pages

Resume: S.Sutha

S. Sutha is a professional with experience in customer service and management roles within the automotive industry, having worked at various companies since 2010. She holds a Diploma in Civil Engineering and possesses strong technical knowledge, communication skills, and a commitment to improving service quality. Sutha is proficient in English and Tamil, and is skilled in software such as Tally and Microsoft Office.

Uploaded by

tecnotec2310
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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RESUME

S.SUTHA
D/O.Siddhan
4/303, Kottaiputhur
Vembadithalam(P.O)
Salem – 637504. Mobile No: 9600830748
E-Mail Id: rssutha3@gmail.com

CARRIER OBJECTIVE

Aim to learn new and old strategies of teaching and implement them in my day to day
interaction with the children, explore and share my knowledge and experience with then and
other members of the teaching staff and motivate them to learn and be independent in life.

EXPERIENCE :

 Mahindra Sri Lakshmi Automobiles world Body shop From 2019 to Till Date
 MSV MOTOR Royal Enfield From 2018 to 2019
 Venkateshwara TVS Rasipuram 2014 to 2015
 Rank Constructions 2010 to 2013

Working Profile:

Handling Customers for service in MSV MOTOR Royal Enfield as SME ,Service
Advisor ,Front office In charge ,Greeters (Service) responsible for Analyze the status
of vehicle, and Deliver the vehicle in time with Customer Satisfaction.

Roles & Responsibilities:


 Attend the customer and greeting.
 Checking the vehicle and asking customer problem

 Creating Job Card and Scheduled

 Allocate estimated cost and time

 Entry the DMS Software and report to floor supervisor

 Rechecking the vehicle before delivery

 To checking raised customer problem

 Inform to customer next service date.


 Plan and assign daily workload to team members

 Handle emergency situations and resolve service issues promptly

 Develop process Improvement to enhance quality and neatness in service

 Ensure staffs follow organization policies and regulations

 Work with team to develop service plan schedule

 Monitor service progress and ensure timely delivery

 Maintain service documentations for references

 Maintain security and confidentiality of service information

 Manage staff schedules

Strengthen Areas:
 Strong technical knowledge in the field.
 Good communication skills and learn new languages in a minimum lead time
 Being flexible to find a Win-Win solution with company and customer.
 Initiate new innovative ideas to achieve the key targets and take voluntarily
additional responsibilities.
 Highly self-motivated.

EDUCATIONAL QUALIFICATION:

COURSE BOARD/ INSTITUTION YEAR OF PERCENTAGE


UNIVERSITY PASSING
DCE Technical Rajaji Institute of
(Civil) Education Technology 2009 63
Seeragapadi.
Govt Hr Sec School,
SSLC State Boarad Kakkapalayam, 2005 40
Sangagiri(Tk)
Salem.

LANGUISTIC ABILITY:

 To Speak : English and Tamil


 To Write : English and Tamil

SYSTEM KNOWLEDGE:
 TALLY
 EXCEL,WORD
 ANY WORK

PERSONAL PROFILE:

 Father Name : S.Sutha


 Date of birth : 01-01-1990
 Sex : Female
 Marital Status : Unmarried
 Nationality : Indian

DECLEARATION:

I hereby declare that the details furnished above are true to the best of my knowledge.

Place: Yours faithfully,

Date:

(S.SUTHA)

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