Supplier Program Review Meeting #1
Advanced Product Quality Planning
APQP Kick-off Meeting
1
GM1927-15
Supplier Program Review Meeting #1
Purpose:
 Communicate the process that will be used to provide program updates for APQP Deliverables.  Confirm APQP communication Channels between Supplier and GM.  Ensure that GM requirements are understood.  Understand current program status to ensure conformance to GM Timing.  Provide a formal process to raise open issues for resolution.  Form joint focus on future steps.
2
Agenda  Background
- APQP - Global APQP Development
GM
General Motors Corporation
 APQP Project Plan Overview  APQP Kick-off Meeting
- SQ Requirements - Program Timing - Review Checklists - Identify Open Issues
Advanced Product Quality Planning
Worldwide Purchasing
 Summary
3
November 2000
Background
APQP
Definition:
Advanced Product Quality Planning -- APQP  Structured method defines and establishes steps necessary to ensure product meets customer requirements  Required for all new parts  Responsibility of the supplier
Purpose & Structure:
 Communicates the requirements necessary to develop a product quality plan  Top Management support by the supplier is key to the success of the any APQP process  Requires an environment of trust and cooperation between all parties
4
Background QS- 9000 APQP Direction
Establishment of an Advanced Product Quality Plan
 QS-9000 section 4.2.3.1 requires the establishment of an advanced product quality plan  AIAG APQP Manual is referenced as the document that should be used  Detail of specific deliverables was not clearly defined  Separate unique Regional & Divisional requirements developed
Global APQP Development
GM Global APQP
GM
 GM-1927 is the General Motors Common Global APQP Manual
General Motors Corporation
 GMs common direction for the development and implementation of an APQP plan
Advanced Product Quality Planning
Worldwide Purchasing
November 2000
Global APQP Development
Common Global APQP Process for GM Worldwide
 GM-1927 replaces all regional and divisional APQP reference manuals  GM-1927 harmonized and standardized the multiple regional and divisional APQP manuals  Aligns with the 5 phases within the AIAG APQP manual and provides the detail required to implement an APQP plan  Aligns with GMs 4 Phase Program Timing and Deliverables
Global APQP Development
GM 1927 Documents and Forms
 Ordering:
Ordering information for all documents and manuals listed or referenced throughout this manual (GM 1927) is contained on page II
 Electronic Copies:
This manual and all documents that are part of this manual (this includes any document with a GM 1927 number) can be found through the internet at the GMSupplyPower website The address is www.gmsupplypower.com, then follow these steps:      Log in Select Quality Power Select Library Select Supplier Quality Select APQP Manual & Documents
8
o bination of t e Best Pro esses
WWP SUPPLIER QUALITY IMPROVEMENT PROCESS
GLOBAL SOURCING IMPROVEMENT MEETING QUALITY WORKSHOP LEVEL II CONTROLLED SHIPPING LEVEL I CONTROLLED SHIPPING SUPPLIER QUALITY PROCESSES & MEASURES (GP-5) PERFORMANCE MONITORING
TIME LINE
EARLY PRODUCTION CONTAINMENT (GP-12) RUN @ RATE (GP-9) PRODUCTION PART APPROVAL (PPAP) PROTOTYPE SAMPLE APPROVAL (GP-11) PRE-PRODUCTION MEETING
CONTINUOUS IMPROVEMENT (GP-8)
LIFE OF PART
GM Global APQP
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Global APQP Manual Contents
 Preface  Table of Contents  RASIC  Explanation of PMIs (Process Model Integration)  PMIs for 17 Tasks / Deliverables  Appendices  Glossary
Advanced Product Quality Planning
Worldwide Purchasing
GM
General Motors Corporation
November 2000
The 17 Tasks are the Key for Success!
10
APQP Project Plan
Global APQP
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A P QP T a sk 1 K ey S tak eholder's M tg 2 Tec hnic al R eview s
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Shows the linkage of the 17 deliverables to:  GMs 4 phase timing  GMs Sourcing Process
4 S upplier P rogram R eview s
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5 Tim ing C harts /Open Is s ueR -1,2,3,4 P
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6 F eas ibility Letters 7 F low C hart 8 DFME A 9 D es ign R eview 10 Gage R eview 11 GP -11 12 P F M E A S trategy 13 C ontrol P lan 14 GP -12 15 P P A P 16 R un @ R ate (GP -9) 17 Les s ons Learned
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 AIAG APQP 5 phases within the APQP planning process  The focus of the APQP Project Plan is on timing of each deliverable  Levels of completeness for specific deliverables is clearly identified  The required completion of items is tied to the specific GM build event
11
R SR
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APQP At a Glance
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20
24
APQP Project Plan
APQP Project Plan
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11 GP-11 12 PFMEA 13 Control Plan 14 GP-12 15 PPAP 16 Run @ Rate (GP- ) 17 Lessons Learned
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Start Here Task 4
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1 Key Stakeholder's Mtg 2 Technical Reviews 3 Risk Assessment
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Supplier Program Reviews
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6 Feasibility Letters 7 Flow Chart 8 DFMEA 9 Design Review 10 Gage Review 11 GP-11 12 PFMEA Strategy 13 Control Plan 14 GP-12 15 PPAP 16 Run @ Rate (GP-9) 17 Lessons Learned
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13
Task 4) Supplier Program Reviews Overview
Purpose:
 Ensure Suppliers Quality Plan is Progressing to Meet GM Program Timing  Provide a Formal Process to Raise Issues for Resolution
Four Major Program Reviews: TODAY
 Pre-Production Meeting (APQP Kickoff)  Beta Prototype Build Review  Gamma Prototype Build Review  Pilot (Final PPAP Submission) Review
Meeting Responsibility:
 Pre-Production Meeting is Scheduled by SQE  Meetings 2, 3, 4 are Scheduled by Supplier
14
4) Supplier Program Reviews
Supplier Program Reviews 2,3,4
Meeting Subjects Include:
            APQP Major/Open Issues List APQP Timing Chart Updates Progress of Tooling/Fixtures/Gages Task 6 Supplier Manufacturing Assessment Letters (3 letters) Lessons Learned Design Issues RPN Reduction Plans Suppliers need to be AIAG New Equipment Checklist (A-3) prepared for each AIAG Process Flow Checklist (A-6) meeting with supporting AIAG PFMEA Checklist (A-7) documents AIAG Control Plan Checklist (A-8) GP-12 Plan
SQEs will Review Documents at Meetings
15
5) Timing Charts / Open Issues
Purpose:
 Ensure Program Deliverables are Executed on Schedule
SQE Responsibility:
 Review the APQP Timing Chart and APQP Issues List  Identify and Communicate Key Timing and Program Issues with GM Management
Supplier Responsibility:
 Create and maintain an APQP Timing Chart and Open Issues List  Maintain Detail behind Each High Level APQP Chart  Review Timing Chart and Issues List at All Program Reviews  Identify and Communicate Any Changes to SQE  Identify and Communicate Key Timing and Program Issues with SQE
16
6) Manufacturing Assessment Letters
Purpose:
Supplier Evaluates Manufacturability of the Part
Manufacturing Assessments:
Design -- can the Design be Manufactured to Conform to all GM Performance Requirements? Prototype -- using the Intended Production Process, will all Parts Conform to GM Requirements? Process Capability -- will the Production Process Provide Parts that Conform to GM Requirements?
Supplier Responsibility:
 Evaluate Feasibility during 3 stages of program development  Submit Letters Signed by the Manufacturing Plant Manager
17
6) Manufacturing Assessment Letters
ABC Company 123 Part Lane Anywhere, Michigan 48000 (313)777-7777 July 12, 1997 GM Supplier Quality Engineer GM Release Engineer General Motors Corporation SUPPLIER MANUFACTURING ASSESSMENT OF DESIGN As required by General Motors, ABC Company held a manufacturing review of the Model Year design on date. The review has led us to the following position: (Select one) Manufacturing is confident the design is manufacturable to GM required quality levels, within PPAP design specifications, and within PPAP capability requirements. Manufacturing is making a commitment to achieve zero defects as specified in the GM Supplier Quality Statement of Requirements. There are no concerns to report. Manufacturing has minor concerns about the design which have been reported to the design community and are described below. We are confident that the design will be modified to accommodate our issues and be manufacturable to GM required quality levels, within PPAP design specifications, and within PPAP capability requirements. Manufacturing is making a commitment to achieve zero defects as specified in the GM Supplier Quality Statement of Requirements. Manufacturing has major concerns about the design and we are not confident that we can produce this part at required quality levels. These concerns are described below.
Design Is Manufacturable to GM Required Quality Levels Manufacturing is making a commitment to achieve zero defects..
Minor concerns about the design .. Confident that design will be modified..manufacturable to Required Quality Levels commitment to achieve zero defects.. Major concerns about design, not confident part can be produced at GM Required Quality Levels
18
7) Flow Chart
Purpose:
 Provide a Logical Pictorial Representation of the Process Flow that can be used as the Foundation for PFMEAs. Control Plans, Work Station Layouts, etc.
SQE Responsibility:
 Review Process Flow Charts at Sourcing (if available), at Prototype, at Production Part Approval and Regular Production  Ensure that the Production Version is linked to the PFMEA and Control Plan  Ensure that the Flow Chart Includes Inspection and Rework
Supplier Responsibility:
 Create Preliminary Process Flow Chart using a Similar Process  Create and Maintain the Flow Chart through Prototype and into Production  Ensure the Flow Chart is Linked to the PFMEA and Control Plan  Communicate any Changes to the SQE
19
8) Design Failure Mode and Effects Analysis
Purpose:
Support the Design Process in Reducing the Risk of Failure
SQE Responsibility:  Confirm that a DFMEA has been Completed
 Ensure that Supplier has a DFMEA for input to PFMEA  Lessons Learned Checklist to Design Owner
Supplier Responsibility:  GM Design Responsible
 Suppliers must participate in DFMEA Reviews with Product Engineer  Share Knowledge and Experience on Similar Designs  Recommend Action Plans for Severity, Occurrence, Detection Targets  Supplier Design Responsible  Lead Cross-functional Team to Develop and Improve FMEA  Schedule Review Meetings with GM Product Engineer  Develop Action Plans for Severity, Occurrence, Detection Targets  Maintain DFMEA for PPAP Submission
20
9) Design Reviews
Purpose:
Ensure that the Design has been adequately Defined to Build Tools and Gauges
SQE Responsibility:
 Participate in KCDS Workshop and GD& T Reviews
 Participate in Design Reviews addressing changes in Manufacturing Process/
Quality/Timing/ Risk
Supplier Responsibility:
 Participate in KCDS Workshop and GD& T & Design Reviews  Participate in Defining Measurable KPCs  Participate in Defining Appearance Specifications  Satisfy all Performance and Material Testing Requirements  Ensure that the Manufacturing Process can achieve Tolerances on a Continuing Basis Quality of the Design Directly Impacts Process Design and Process Quality
21
10) Gage, Tooling & Equipment Reviews
Purpose:  Ensure that the Manufacturing process is being designed, built and certified to
produce parts with quality at rate according to GM program requirements
SQE Responsibility:  Confirm that Gage, Tooling and Equipment Timing is on Schedule to Support
Program Requirements  Confirm that the Gauge Agrees with the Functional Part Usage, Complies with GD&T, Includes Measurement of KPCs and is at the Correct Change Level  Ensure Gage is Used as Indicated in Process Flow Chart and Control Plan
Supplier Responsibility:  Design, Build and Obtain Certification of Gages
 Participate in Reviews with General Motors Relative to Design, Build and Certification of the Gage
22
11) GP 11 Prototype
Purpose:
 Ensure Part Problems are Identified and Corrected in order to Minimize the Impact of Part Variation upon Design Evaluation, Manufacturing, and Assembly.
Supplier Responsibility:
 Adhere to Requirements Specified in GP-11.  Ship Parts and Documentation as Specified in GP-11 and the Prototype Purchase Order.  Respond to and Resolve Issues Identified in Prototype Build.  Revise the Flow Chart, PFMEA, and Control Plan as Problems are Identified throughout GP-11 and the Prototype Build.  Update the APQP Open Issues List and APQP Timing Chart as Problems and Changes Occur.
Prototype will act as a Mirror for Problems that will Appear at Pilot = Address Issues Early in Program!
23
12) PFMEA Strategy
Purpose:
Assure Potential Failure Modes of the Process have been Considered and Addressed
SQE Responsibility:  Attend initial PFMEA Development Team Meeting
 Monitor Progress and Review PFMEA with Supplier
Supplier Responsibility:  Initiate PFMEA prior to Sourcing as part of the Quotation to GM
 Drive Error Prevention and Detection throughout the Process  Prepare PFMEA - Multi-disciplinary team  Insure that PFMEA results have been incorporated into Control Plan  Revise PFMEA if Process / Material / Manufacturing Location Changes  Develop and Implement RPN Reduction Plans
24
13) Control Plans
Purpose:
Define the Method being used to Control all KPCs and KCCs for Parts being Manufactured for Vehicle Builds.
SQE Responsibility:
 Verify use of PFMEA & Statistical Data to determine Necessary Controls
 Verify Update of Control Plan with Solutions from PFMEA  Verify Pre-Launch Issues have been Incorporated into Production Plan
Supplier Responsibility:
 Develop Pre-sourcing Control Plan  Ensure Control Plan Flows from PFMEA & Process Flow Chart  Use Pre-Launch Control Plan to Validate Production Control Plan  Update Control Plan
Process Control Plan Audits will be Conducted at Run@ Rate
25
14) GP 12 Early Production Containment
Purpose:  Establish a Containment Plan during Start-up and Acceleration that will
Quickly Identify Quality Issues at the Suppliers Facility; i.e., a Pre-Launch Control Plan.
SQE Responsibility:
 Provide GP-12 Timing to the Supplier  Review the Suppliers Process and Pre-Launch Control Plan  Verify that any PR&R, Prototype or Pilot Issues are in Control  Verify that the Supplier used PFMEA & Statistical Data to Set Controls
Supplier Responsibility:
 Develop the Pre-Launch Control Plan Based on Experience from Prior Issues  Implement the Pre-Launch Control Plan  Monitor GP 12 Data and Modify Internal Process to Eliminate Issues  Monitor Customer Issues and PR&Rs, Update Control Plans
26
15) Production Part Approval Process
Purpose:  Determine if All Customer Engineering Design Records & Specifications
Requirements are properly understood by the Supplier and that the Process has the Potential to Produce Product Meeting these Requirements during Production at the Quoted Rate.
SQE Responsibility:  Review PPAP Documentation Prior to Submission
- Verify Completion of all 19 Required Items - Many Documents Can be Reviewed in Advance of PPAP Submission  Follow-up on PPAP Rejections
Supplier Responsibility:
 Produce Parts in the Production Environment  Complete all Documents and Test Requirements in Advance of PPAP Date  Target for Full PPAP on First Submission
27
16) Run at Rate
Purpose:  Verify that the Suppliers Actual Manufacturing Process is Capable
of Producing Parts that Meet:
- GMs On-going Quality Requirements - Quoted Tool Capacity - GMs Daily Volume Requirements
SQE Responsibility:  Evaluate the Suppliers Run at Rate Plan
 Determine if the Run at Rate should be Customer or Supplier Monitored  Participate in Customer Monitored, or Review the Results of Supplier Monitored  Confirm Actual Capacity Exceeds Quoted Capacity and GM Daily Requirements  Status Run at Rate According to Results
Supplier Responsibility:  Develop Run at Rate Plan and Review with SQE
 Confirm Quoted Tool Capacity and Duration of Run at Rate  Conduct Run at Rate, Complete Worksheets and Forward to SQE
28
17) Lessons Learned
Purpose:  Review Experience from Previous Programs and Consider Opportunities to
Improve Performance on New Programs.
SQE Responsibility:  Acquire Information about Previous Experiences with Similar Commodities
- Other SQEs, Local or in Other Regions - Product Engineers  Share Personal Knowledge and Experience
 Verify that the Supplier Applies Lessons Learned in New Process
Supplier Responsibility:
 Share Lessons Learned from Similar Commodities  Evaluate Lessons Learned from External Sources  Incorporate All Applicable Items into Production Process and Tool Designs
29
APQP Kick-off Meeting
Agenda
GM
 SQ Requirements
General Motors Corporation
 Program Timing  Review 1927-14 Checklist  Open Issues
 Summary
Advanced Product Quality Planning
Worldwide Purchasing
November 2000
30
Supplier Quality SOR
 Supplier Quality has a Global Statement of Requirements that applies to all suppliers.  SOR Included in the GM RFQ.  Supplier Quotations to GM must include a signed copy of the SOR, indicating compliance to these requirements.
Supplier Quality Statement of Requirements
Please sign, date and return page 5 of this document with your bid package as record of your understanding of these requirements. Powertrain suppliers please sign, date and return page 6 also.
1.
All suppliers are expected to supply parts to General Motors with zero defects. Funding is to be identified in the initial quote and subsequent quotes to reflect error occurrence detection (poka yoke, error proofing devices, etc) and defect outflow prevention to customers. Controls implemented at a later date are the financial responsibility of the supplier.
2. ISO/TS 16949 or QS-9000 - Quality System Requirements
y
All suppliers to General Motors must be certified to one of these standards and have a current certificate available demonstrating compliance to GM supplements. These standards require an extensive, formal, audited evaluation of suppliers quality and manufacturing methods. The evaluation is conducted by a third party certified registrar. Suppliers not certified to ISO/TS 16949 or QS-9000, or those suppliers constructing or purchasing facilities to manufacture the parts being quoted, must include an outline of their certification attainment plan with their quote for further consideration.
3. General Motors Procedures and Reference Documents y
Suppliers are to adhere to the requirements contained in the following documents :  Advanced Product Quality Planning & Control Plan Reference Manual (AIAG)  Potential Failure Mode and Effects Analysis (FMEA) Reference Manual (AIAG)  Fundamental Statistical Process Control (SPC) Reference Manual (AIAG)  Measurement Systems Analysis (MSA) Reference Manual (AIAG)  Production Part Approval Process (PPAP) Manual (AIAG)  Key Characteristics Designation System (KCDS) GM-1805QN  GP-5 Supplier Quality Processes and Measurements Procedure. GM-1746  GP-7 Component Verification and Traceability Procedure. GM-1730  GP-8 Continuous Improvement Procedure. GM-1747  GP-9 Run @ Rate. GM-1960  GP-10 Evaluation and Accreditation of Supplier Test Facilities. GM-1796  GP-11 General Procedure for Pre-Prototype and Prototype Material. GM-1820  GP-12 Early Production Containment. GM-1920  GM-Supplier Technical Information GM-1825  Traceability Identifier Requirement TIR-15-300. GM-1731  Supplier Quality W eld Support Manual  Shipping Parts Identification Label Standard. GM-1724  Fixture Standards Requirement GM-1925  Operating Guide for Suppliers of Prototype Material NAO-0065
Signature of Supplier Representative
31
Required Quality Information Letter  (GM1927-4 is Included in all GM RFQs.  Supplier submits as part of Quote to GM, includes requested documents.  Review Supplier Quality Information provided and discuss exceptions.  Update APQP Open Issues List for exceptions.
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Required Quality Information Please gather the following information in a binder or envelope marked Quality and submit it with your bid package. If you have any questions relative to the required information, please contact your GM Supplier Quality Engineer for clarification. All information must relate to the manufacturing site that the product will be manufactured and must reference the RFQ number and part numbers. All listed information is required in your Quote Package. Be prepared to answer questions during the Technical Review Meeting. Referenc Submitted Required information Explanation e documen t
1. Preliminary timing charts. 2. Review of the manufacturing facility. y y y y y 3. Preliminary process flow diagrams. 4. Location of Engineering and Technical Support 5. Warranty Risk and Reward Plan. y y y y y y y y y Highlight any concerns relative to tooling / testing that may impact providing a quality process/part on time. Where is it located? How long has it been in operation? What modifications to the facility would be required to support the RFQ volumes? Has any SQE from General Motors reviewed the facilities? If so, when? Include any special assembly techniques, test methods, and containment procedures utilized. Where will the engineering and technical support be located? How do they communicate to the manufacturing location? (If indicated by the GM buyer as a risk & reward commodity). What plans do you have in place to meet your IPTV targets? Capability studies on similar parts, along with plans for error proofing, data analysis, and record keeping must be included in plan Complete with error proofing, and any part traceability techniques Emphasis on people that will be involved from quality and program management. Proposed component suppliers and the plan to manage these suppliers (Your in-house resources/expertise, APQP, PPAP, R@R etc.) On similar parts that you manufacture for the Automotive Industry, and the tolerances assigned to those parts. PR/Rs and PPM to the Vehicle Assembly Centers. What is included in the tooling price? Describe in detail. How do you plan to track and maintain responsibility for all prototype tools, part fabrication, and GP-11? Included in the quote response? Does the manufacturing facility have the test capability on site? Including potential failures, potential causes, and error occurrence prevention /defect outflow detection. PFMEA strategy must strive for zero defects and include any lessons learned from previous programs. Proof ofCertification to GM specific requirements If the manufacturing facility does not have certification, submit your Certification timetable/implementation plan. (Suppliers with new facilities) Proof of compliance in accordance with ISO14001 and GM requirements  or -Plan for achieving compliance by Jan. 2003 (GM required date). Describe your operator-training program. Are critical operations identified? Required by QS-9000 GM-1927-2 GM-1927-8
6. Preliminary Control plans 7. Organizational chart 8. Tier 2 plan
9.
Capability studies
y y y y y y y y
10. Plan to reduce major disruptions 11. Checking fixtures 12. Outsourcing of prototype manufacturing (if applicable) 13. Continuous Compliance testing 14. Preliminary PFMEA
GM-1927-9
15. ISO/TS 16949 or QS9000 Certification
y y
16. Environmental Management System 17. Operator-training program 18. Team Feasibility Commitment
y y y y y
QS-9000 3rd Edition 3/98, Section 4.2.3.3
Lessons Learned
 Review Lessons Learned in GM SupplyPower website - Obtain worksheet on major components - Evaluate Lessons for application to new part
COMMODI Y CRI
N o. 1.0
p
RI
C H EC K
n
OR:
C riteria D escriptio
D ESI N
r s q
D escriptio
o f Issue
Issue C ode
1.1
1.5 1.6
2.0
M A N U F A C TU R IN G
Is there a m ethod to insure that all threads/holes are present in the yoke? Is there a m ethod to ensure that brake pads are not shy, possibly using a eigh station or vision system to m onitor this condition? Is there a m ethod to veri y l uid i ll level, i.e., m onitor or eigh stations? H as the process or design been error proo e d to prevent /H and /H caliper r om being reversed and in the proper position?
r r r r s r u s t
2.1 2.2
2.3 2.4
 Discuss other Lessons Learned from similar parts  Objective of this activity is --- Avoid Repeat Issues
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rr
1.4
r r
1.3
rr
1.2
re m agnets secure on cover pan? Is there a m ethod to insure/prevent m agnets r om a lling o due to interaction bet een adhesive/oil or l at m agnet to round sur a ce? Is the sha t sti enough to prevent the sha t r om bending relative to the disc brake system and load conditions? H as the drain/ i ll plug integrity been properly de i ned to assure no loss o l uid? H as the F ront D i e rential S eal been validated at lo tem peratures to avoid cracking? Is the s age at the proper diam eter to prevent puddle eld leaks at the ax le tubes? H as a design/m ethod been validated to elim inate noisy ax les? (N um ber 1 W arranty Item )
r r rr s s s r r r
l o
m hl k
ih
x les
Su p p lier: D ate: R eso lutio
ta tus
Program Timing Information
Date Revi ed:____
  |
QTR 2 '0 0 QTR 3 '0 0 QTR 4 '0 0 P A __________ B _________ G P
Tas k
A lp h a M R D B e ta M R D P ro t o t y p e / G A M M A M R D D e s ig n F re e z e D a t e
AP QP K C
EA
RP P
yS
P P AP R
GP L S
P la n t
S u p p lie r P ro g ra m S u p p lie r P ro g ra m S u p p lie r P ro g ra m S u p p lie r P ro g ra m
e v ie e v ie e v ie e v ie
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@R
(G P 9 ) P
(P
a n a g e r S ig n a tu re :
GP
 Suppliers complete the form and return it to the SQE - Updates showing progress are forwarded to the SQE - Detailed evaluations are conducted as part of future Program Reviews.
Sy
y &L y
yP
wC y
P P P
EA S
P P P
- GM 1927-2 provides the Minimum list of activities that must be tracked by the supplier
yA
y &R
KC S G & KC S w G & C R
P .O. R
 Define Program Timing Elements -Major Program Benchmark Dates are provided by the SQE
F in a l P P A P S u b m is s io n R u n @ R a t e C o m p le t e D a t e P ilo t M R D S t a rt o f S y s t e m F ill ff
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R &R
' I f
#1 #2 #3 #4
D a te : D a te : D a te : D a te :
S u p p lie r R e s p o n s ib le C o nt a c t
GM R e s p o n s ib le C o nt a c t
A c t u a lS t a rt
La s t Up d a t e
_________ P _________ SS ___________ R qui d C o m le io n S c h e d u le d S u p p lie r GM D ate C o m le t e C o m p le t e R e v ie we d
QTR 1 '0 0
Target
    |  |{  ~   ~ x
P P Timing
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art
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Actual
Program Contacts
M ND SUPPLIER PRO RAM CONTACTS
Part number: Model ear: DUNS : Phone: GM Phone (fax,mobile) SUPPLIER Phone (fax,mobile)
 
Proto PE Manuf. Engineer M Plant ep D&T
APQP Contact List.doc
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Readiness Coord. Containerization Reliab. Engineer Paint Engineer Current SQE
M1927-17 List the Key Positions needed to Manage New Programs
Position d vance SQE Buyer Design Engineer E PPM
Name
Who to Contact?
Part name: M Pr ram: Supplier ame: Manufacturing o cation d dress: Supplier Mfg. Plant Manager:
E-mail
Position Project Manager Sales Mgr Design Engineer Quality Manager Laboratory Supv.
Name
E-mail
Packaging Engineer st Shift Contact 2nd Shift Contact 3rd Shift Contact SubContractor
GM1927-17
APQP Kick-Off Meeting Checklist
APQP Kick-Off Meeting
 Review 1927-14 Checklist  Identify Open Issues - GM responsibility - Supplier Responsibility
 The purpose of this meeting is to develop a common understanding between our companies concerning the total requirements of the part/material. The sequence of questions in this form follows the AIAG Advanced Product Quality Planning and GM APQP Manual GM-1927. Its intent is to ensure that advanced product quality planning activities occur at the appropriate time. DATE: SUPPLIER: PROJECT/PROGRAM: LOCATION: DUNS CODE: DESCRIPTION:
PART NO:
Introduction: Present the Common APQP Kick-Off Meeting Overview (Pre-Production Meeting) presentation to the supplier (reference GM1927-15 Kick-off Meeting Presentation)
AIAG APQP Phase 1.0 related questions  Customer Requirements
1. Does the supplier understand the application and intended end use of the part/material, including all factors critical to the customer?      
APQP O APQP O
Program(s): Part Name:
II
ey:
Issue No.
Issue Date
Issues Descriptio and/or Sketch
*
Type
Action lan & Progress to Plan
 Drive all Issues to Closure!
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25% Issue Identi ied 50% ction Plan Proposed
 75% ction Plan Implemented 100% Issue esolved
PQP pen Issues.D June 1999 -1927-5
Status:
Severity: 1 - Director Support 2 - anager/Supervisor Support 3 - SQE Support
S = Design-Supplier = DesignF = Facilities Severity
T = Tooling = apacity = ate elease
= anu acturing/Process = ther : P = Purchasing erson Responsible (Name)
= Production ontrol
*Type
 Add Items to APQP Open Issue List (GM1927-5)
Supplier/ g ocation: Duns Number: Supplier ontact: SQE ontact:
 Part Number(s):
Forecast Completion Date
Status
Requirements from Suppliers
 Proactive Conformance to AIAG APQP Requirements and GM Global APQP Tasks
 Develop Detail Plans for Each Part / System - Robust Part Designs ZERO DEFECTS - Robust Processes with Error-proofing  Maintain Program Timing - Design Completion - Prototype Part Delivery - Accurate Sample Submissions and Part Delivery  Identify Issues Early in Program and Drive Correction
 Document on APQP Open Issues List
 Maintain Communication with GM on Program Status and Issues -- Manufacturing Assessment Letters
 Expect these Same Requirements from Sub-Suppliers
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Summary
 Proactive Conformance to AIAG APQP Requirements and GM APQP Tasks  Supplier Drives Tasks 4 through 17 to Completion  Identify Issues Early in Program and Drive Correction
 Maintain Communication with GM on Program Status
and Issues
-- Manufacturing Assessment Letters -- Schedule Program Review 2,3,4 with the SQE
 Expect these Same Requirements from Sub-Suppliers
Lets Get Going!!
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