Gaddam Sai Kumar
Hyderabad, India
+91 6305530714
saikumar.gsk245@gmail.com
PROFESSIONAL SUMMARY
Dedicated and detail-oriented finance and technology professional with hands-on experience
in banking, financial analysis, and customer service. Pursuing a Master of Computer
Applications with a focus on integrating technology into financial services. Passionate about
leveraging analytical skills and tech expertise to drive business efficiency and deliver
customer-centric solutions in banking.
EDUCATION
Master of Computer Applications
University College of Science, Saifabad
10/2022 - 11/2024
• Relevant Coursework: Financial Technology, Data Analysis, Database
Management, Programming (Java, Python)
B.Com (Computer Applications)
Government Degree College, Narayankhed
07/2019 - 08/2022
Intermediate (MPC)
Telangana Model Junior College, Shankarampet-(A)
2016 - 2018
SSC
Telangana Model School, Shankarampet-(A)
2015 - 2016
PROFESSIONAL EXPERIENCE
Home Loans Associate, HDFC Bank
Key Contributions:
• Efficient Loan Processing: Processed and approved up to 50+ loan applications
weekly, ensuring accuracy and adherence to bank policies.
• Customer Service Excellence: Consistently provided clear, responsive service
to clients, maintaining a high customer satisfaction rate.
• Process Improvement: Developed workflows that reduced application
processing time by 10%, enhancing overall team efficiency.
PROJECTS
Home Loans Automation Project
Project Overview: Collaborated with the HDFC Home Loans team to streamline and digitize
loan application processing.
• Built an Excel-based model to track loan statuses, improving team
communication and reducing follow-up times.
• Analyzed application data to identify bottlenecks, contributing to a 10% increase
in overall processing efficiency.
SKILLS
• Technical Skills: MS Excel, Microsoft Office (Word, PowerPoint, Outlook), Basic
SQL.
• Banking & Finance: Accounting and Bookkeeping, Financial Analysis, Loan
Processing.
• Soft Skills: Customer Service, Communication, Time Management,
Organization, Problem-Solving, Team Collaboration.
• Languages: English, Hindi, Telugu.
