AAM(SC)- OUTCOME INDICATOR / KEY PERFORMANC
Type S No Indicators Means of Verification
No. of OPD Cases per month Case specific OPD of pregnant mothers,
1 neonate, infant, children, adolescent, FP and
CD
No. of follow up cases (repeat Case specific OPD of pregnant mothers,
2 visit) per month neonate, infant, children, adolescent, FP and
CD
No. of cases referred to higher Case specific referral of pregnant mothers,
3 centre per month neonate, infant, children, adolescent, FP and
CD
No. of Normal deliveries
4 conducted
As per Service package i.e. NCD
No. of Case specific OPD per
(Hypertension, Diabetes & cancer), Eye,
PRODUCTIVITY
5 month( as per defined service
ENT, Oral Health, elderly, palliative,
package)
Medical Emergency & Mental Health etc
No. of cases referred to higher
centre per month As per Service package i.e. NCD
(Hypertension, Diabetes & cancer), Eye,
6 ENT, Oral Health, elderly, palliative,
Medical Emergency & Mental Health etc
As per Service package i.e. NCD
No. of case specific follow up (Hypertension, Diabetes & cancer), Eye,
7 per month ENT, Oral Health, elderly, palliative,
Medical Emergency & Mental Health etc
As per Service package i.e. NCD
No. of drop out rate cases
(Hypertension, Diabetes & cancer), Eye,
8 following identification (as per
ENT, Oral Health, elderly, palliative,
service Package)
Medical Emergency & Mental Health etc
Percentage of women
9 receiving all four ANCs
Drop out rate for Pentavalent
10 immunization
FICIENCY
EFFICIENCY
11 Drop out rate for NCDs
No. of stock out days of
12 essential medicines
As per Service package
No. of stock out days of
13 essential diagnostic test
As per Service package
No. of Yoga session conducted
14 in month
No of VHNDs conducted (for
15 vulnerable
No. of high population)
risk pregnancy
16 identified during ANC
17 No. of AEFI cases reported
No. of Children with diarrhoea
18 treated with ORS & Zn
CLINICAL SERVICES
Contraceptives acceptance
19 rate
No. of Anaemia cases treated
20 successfully
Treatment completion rate for
21 Tuberculosis
Percentage of cases on
22 treatment achieved blood
pressure control
Percentage of cases on
23 treatment achieved blood
sugar control
Percentage of cases screened
24 positive for cancer underwent
biopsy
Percentage of cancer cases
25 underwent treatment for each
cancer
Client Satisfaction Score (Patients) Sum of average satisfaction score of each
INDICATOR
respondent
QUALITY
(Average satisfaction score = sum total of
26 scores of attributes/number of total
attributes)
27 Client Satisfaction Score Sum of average satisfaction score of each
Percentage of chronic cases respondent
(Community)
who started treatment at
28 PHC/above are still under
As per service package
treatment for last 3 months
Err:509
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KEY PERFORMANCE INDICATORS(KPI)
Formula Source of Data Significance/
Remark
OPD Register / Digital OPD
No. of OPD Cases per month Detail
No. of follow up cases (repeat OPD Register / Digital OPD
visit) per month Detail
No. of cases referred to higher Referral Register
centre per month
No. of Normal deliveries RCH Register/Portal
conducted
No. of Case specific OPD per
OPD Register / Digital OPD
month( as per defined Detail
service package)
No. of cases referred to higher Referral Register
centre per month
No. of case specific follow OPD Register / Digital OPD
up per month Detail
Numerator-Total No. of NCD
Patient registered in HWC SC upto NCD IT Platform/OPD
last month - Total No. of NCD register/followup register
reported followup
Denominator-Total No. of NCD NCD IT Platform/OPD
Patient registered in HWC SC upto register/followup register
last month
Numerator-No. of pregnant
woman who received full ANC
checkups(atleast 4 ANC checkup) RCH PORTAL / ANMOL
* 100
Denominator-Total No. of
pregnant woman reported under RCH PORTAL / ANMOL
the health facility
Immunization Register
Numerator-(Penta1 - Penta3)
Immunization Register
Denominator-Penta1
Numerator-Total No. of NCD
Patient registered in HWC SC upto NCD IT Platform/OPD
last month - Total No. of NCD register/followup register
reported followup
Denominator-Total No. of NCD NCD IT Platform/OPD
Patient registered in HWC SC upto register/followup register
last month
No. of stock out days of Medicine Stock book
essential medicines
No. of stock out days of Lab register
essential diagnostic test
No. of Yoga session Yoga Session reg.
conducted in month
No of VHNDs conducted (for VHND reg.
vulnerable
No. population)
of high risk pregnancy HRP reg.
identified during ANC
No.No.
of AEFI cases reported
of Children with AEFI reporting reg.
OPD Register / Digital OPD
diarrhoea treated with ORS
Numerator-Total No. of Client FamilyDetail
Planning --
& Znmethod of
accept limiting Contraceptives acceptance
Denominator-Total No. of clients
sterilization
counselled for limiting method of Familyreg.
Planning
Counselling Reg
No. ofsterilization
Anaemia cases OPD Register / Digital OPD
treated successfully
Numerator-Toatal No. of Patient Detail
completed DOTS /Tuberculosis DOTS detail register
cases treatment successfully
Denominator-Total No. of
Numerator-No. of Patient DOTS detail register
DOTS /Tuberculosis cases
NCD IT Platform/OPD
whose treatment achieved register/followup register
blood pressure control
Denominator-Total No. *
of100 NCD IT Platform/OPD
Numerator-No. of Patient register/followup register
Hypertensive Patient
NCD IT Platform/OPD
whose treatment achieved register/followup register
blood Sugar control No.
Denominator-Total
Numerator-Total No. * 100
of Sugar NCD IT Platform/OPD
Patient register/followup register
Patient cases screened NCD IT Platform/OPD
positive
Denominator-Total for cancer
No. No.
of Patient
register/followup register
NCD IT Platform/OPD
Numerator-Total
underwent of
Screened biopsy
for Cancer*100 register/followup register
cancer cases underwent NCD IT Platform/OPD
treatment for each
Denominator-Total No. ofcancer * register/followup register
NCD IT Platform/OPD
Cancer 100 Patient register/followup register
PSS score
Total No. of chronic
Numerator-Total No. of
CSS score cases who started
chronic cases who started
treatment
Total No. ofat
Chronic
treatment at PHC/above
Denominator-Total No. ofare cases
PHC/above
undee are still
treatment
still under
Chronic treatment
cases for last of HWC SC
undee treatment under treatment for
3 months
in HWC SC last 3 months
+
AAM(SC)- CHANDRAPURA, KANPUR NAGAR KPI Input Sheet 2024-25
S.No. Indicators March April May
1 No. of OPD Cases per month 400 390 345
2 No. of follow up cases (repeat visit) per month 19 15 25
3 No. of cases referred to higher centre per month 11 12 19
4 No. of Normal deliveries conducted 0 0 0
5 No. of Case specific OPD per month( as per defined service package) 12 11 25
6 No. of cases referred to higher centre per month 2 2 6
7 No. of case specific follow up per month 4 3 7
8 Total No. of NCD Patient registered in HWC SC upto last month 160 154 177
9 Total No. of NCD reported followup 5 4 13
10 No. of pregnant woman who received full ANC checkups(atleast 4 ANC checkup 2 7 4
11 Total No. of pregnant woman reported under the health facility 4 2 3
12 Total No of Pentavalent -1 immunized 3 3 1
13 Total No of Pentavalent -3 immunized 9 2 1
14 No. of stock out days of essential medicines 93 60 31
15 No. of stock out days of essential diagnostic test 62 60 62
16 No. of Yoga session conducted in month 4 5 5
17 No of VHNDs conducted (for vulnerable population) 4 4 4
18 No. of high risk pregnancy identified during ANC 0 2 3
19 No. of AEFI cases reported 2 1 3
20 No. of Children with diarrhoea treated with ORS & Zn 2 3 3
21 Total No. of Client accept limiting method of sterilization 0 0 0
22 Total No. of clients counselled for limiting method of sterilization 14 10 13
23 No. of Anaemia cases treated successfully 1 2 1
24 Toatal No. of Patient completed DOTS /Tuberculosis cases treatment successfully 0 0 0
25 Total No. of DOTS /Tuberculosis cases 0 2 2
26 No. of Patient whose treatment achieved blood pressure control 2 3 3
27 Total No. of Hypertensive Patient 8 14 12
28 No. of Patient whose treatment achieved blood Sugar control 4 1 3
29 Total No. of Sugar Patient 15 13 17
30 Total No. of cancer cases underwent treatment for each cancer 0 0 0
31
Total No. Patient cases screened positive for cancer underwent 0 0 0
biopsy
32 Total No. of Patient Screened for Cancer 60 54 77
33 Total No. of Cancer Patient 0 0 0
34 PSS score (Patient) 4.33 4.43 4.55
35 PSS score (Community) 4.4 4.5 4.6
36
Total No. of chronic cases who started treatment at PHC/above are 0 0 0
still under treatment for last 3 months
37 Total No. of Chronic cases under treatment in HWC SC 0 0 0
AAM(SC)- CHANDRAPURA, KANPUR NAGAR OUTCOME INDICATORS MONTH (2024-25)
The facility measures productivity indicators March April May
No. of OPD Cases per month Case specific OPD of pregnant mothers, neonate, infant, children,
adolescent, FP and CD 400 390 345 ###
No. of follow up cases (repeat visit) per month Case specific OPD of pregnant mothers, neonate, infant, children,
adolescent, FP and CD 19 15 25 ###
No. of cases referred to higher centre per month Case specific referral of pregnant mothers, neonate, infant,
children, adolescent, FP and CD 11 12 19 ###
No. of Normal deliveries conducted 0 0 0 ###
No. of Case specific OPD per month( as per defined As per Service package i.e. NCD (Hypertension, Diabetes &
service package) cancer), Eye, ENT, Oral Health, elderly, palliative, Medical 12 11 25 ###
Emergency & Mental Health etc
No. of cases referred to higher centre per month As per Service package i.e. NCD (Hypertension, Diabetes &
cancer), Eye, ENT, Oral Health, elderly, palliative, Medical 2 2 6 ###
Emergency & Mental Health etc
As per Service package i.e. NCD (Hypertension, Diabetes &
No. of case specific follow up per month cancer), Eye, ENT, Oral Health, elderly, palliative, Medical 4 3 7 ###
Emergency & Mental Health etc
No. of drop out rate cases following identification As per Service package i.e. NCD (Hypertension, Diabetes &
(as per service Package) cancer), Eye, ENT, Oral Health, elderly, palliative, Medical 0.97 0.97 0.93 ###
Emergency & Mental Health etc
The facility measures efficiency indicators.
Percentage of women receiving all four ANCs 50.00 350.00 133.33 ###
Drop out rate for Pentavalent immunization -2.00 0.33 0.00 ###
Drop out rate for NCDs 0.97 0.97 0.93 ###
No. of stock out days of essential medicines As per Service package 93 60 31 ###
No. of stock out days of essential diagnostic test As per Service package 62 60 62 ###
No. of Yoga session conducted in month 4 5 5 ###
No of VHNDs conducted (for vulnerable 4 4 4 ###
population)
The facility measures clinical care indicators.
No. of high risk pregnancy identified during ANC 0 2 3 ###
No. of AEFI cases reported 2 1 3 ###
No. of Children with diarrhoea treated with ORS & 2 3 3 ###
Zn
Contraceptives acceptance rate 0.00 0.00 0.00 ###
No. of Anaemia cases treated successfully 1 2 1 ###
Treatment completion rate for Tuberculosis #DIV/0! 0 0 ###
Percentage of cases on treatment achieved blood 25.00 21.43 25.00 ###
pressure control
Percentage of cases on treatment achieved blood 26.666666666667 7.6923076923077 17.647058823529
###
sugar control
Percentage of cases screened positive for cancer 0.00 0.00 0.00 ###
underwent
Percentage biopsy
of cancer cases underwent treatment #DIV/0! #DIV/0! #DIV/0! ###
for each cancer
The facility measures service quiality indicators
Client Satisfaction Score (Patients) Sum of average satisfaction score of each respondent 4.33 4.43 4.55 ###
Client Satisfaction Score (Community) (Average satisfaction
Sum of average score =score
satisfaction sum total of scores
of each of
respondent
Percentage of chronic cases who started attributes/number of total attributes) 4.4 4.5 4.6 ###
(Average satisfaction score = sum total of scores of
treatment at PHC/above are still under treatment As per service package
attributes/number of total attributes) #DIV/0! #DIV/0! #DIV/0! ###
for last 3 months
