Dionex Ion Chromatograph ICS-3000/5000

Preventive Maintenance Checklist –

Agilent Preventive Maintenance provides factory recommended service for your analytical systems to
assure reliable operation and the accuracy of your results. Delivered by highly-trained and certified
service engineers using genuine Agilent parts and supplies, Agilent Preventive Maintenance provides
everything you need to reduce unplanned downtime and keep your systems operating at their peak.
For more information about Agilent Technologies services please visit our web site using the following
URL http://www.chem.agilent.com/en-us/products/services/pages/default.aspx

Customer Information
 Customers should provide all necessary operating supplies upon request of the engineer.
 A customer representative should be available to the engineer while performing the preventive
maintenance procedures.
 Any parts, not included in the Parts Lists section of this document, are not part of the recommended
Preventive Maintenance service, nor are they included in the price of this service.
 If a system requires the use of additional or special procedures and/or parts for the instrument
service, then these must be ordered separately and charged as a repair, which may incur additional
costs.

Service Engineer’s Responsibilities

 Only complete/printout pages that relate to the system or module being serviced.
 Complete empty fields with the relevant information.
 Complete the relevant checkboxes in the checklist using a “X” or tick mark “” in the checkbox.
 Complete Not Applicable check boxes to indicate services not delivered, as needed.
 Complete the PM service in the order of the tasks listed.
 Complete the Service Review section together with the customer.

Additional Instruction Notes

 No additional notes

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Preventive Maintenance Checklist –

System Information
Guidance
 Check this box if an instrument configuration report is attached instead of completing the table.

Instrument system name and ID

Instrument system site and location

List system component product numbers List the serial numbers of each component
1. 1.

2. 2.

3. 3.

4. 4.

5. 5.

6. 6.

7. 7.

8. 8.

9. 9.

10. 10.

Preparation
 Discuss any specific issues with the customer prior to starting.
 Review the instrument logbook.
 Save instrument control settings before starting the procedure.
 Perform general inspection of system for cleanliness
 Check for proper installation of safety-related parts, assemblies , sensors etc

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Dionex Ion Chromatograph ICS-3000/5000
Preventive Maintenance Checklist –

Pump Maintenance
 Section NOT Applicable
 Install new end-line filter(s) on end of eluent or deionized water line(s).
 Record Pump Configuration and number of pumps in system:
Pump Configuration Results
Binary/Quaternary/Isocratic
Number of pumps in system

 Disconnect tube fittings from inlet and outlet check valves.

 Remove check valve assemblies from pump head.
 Remove check valve cartridges and sonicate.
 Install check valve assemblies back into pump head.
 Reconnect tube fittings to inlet and outlet check valves
 Disconnect all tubing connections to pump head.
 Remove pump head.
 Remove pump piston from magnetic camshaft.
 Clean pump heads, piston guide, spacer, and piston.
 Inspect pistons for scratches or damage, log a service call to replace if necessary.
 Replace O-ring in seal wash body.
 Replace piston rinse seal.
 Replace pump piston seals.
 Reinstall pump head and pump piston.
 Replace seal wash tubing.
 Remove priming valve from pump head.
 Replace priming valve seal over end of each valve.
 Reinstall valve with new priming valve seal into pump head.
 Remove the tubing from the peristaltic pump.
 Replace the PharMed tubing on the peristaltic pump
 Replace the silicone tubing between the pump heads, and the to the seal wash reservoir noting
the correct plumbing orientation.

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Dionex Ion Chromatograph ICS-3000/5000
Preventive Maintenance Checklist –

Detector/Chromatography Module Maintenance

 Section NOT Applicable
 Disconnect flow lines from valve.
 Disassemble valve assembly.
 Replace rotor seal, stator face seal, and isolation seal.
 Clean the stator and sonicate, if necessary.
 Reassemble valve assembly.
 Reconnect liquid lines to the valve

Pump and Injection Valve Pressure Check

 Section NOT Applicable
 Attach a restriction capillary and prime the pump with deionized water for 5 minutes.
 Check all lines and fittings for leaks while pumping for 15 minutes.
System Pressure Results
Record Start Pressure
Record End Pressure
Pass or Fail
Pass +/- 2% of System pressure

Leak Sensor Check

 Section NOT Applicable
 Check the Pump Leak Sensor by wetting the sensor with water, IPA, or methanol.
 Dry Pump Leak Sensor and clear error.
 Verify ‘Leak Detected Error’ to the pump module.
 Check the Detector Leak Sensor by wetting the sensor with water, IPA, or methanol.
 Dry Detector Leak Sensor and clear error.
 Verify ‘Leak Detected Error’ to the detector module.
Sensor Leak Check Results
Pass or Fail

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Preventive Maintenance Checklist –

Eluent Generator Maintenance

 Section NOT Applicable
 Record the EluGen Cartridge (EGC) Serial Number.
EluGen Cartridge Results
Serial Number

 Record the EluGen Cartridge Expiration Date.

EluGen Cartridge Results
Expiration Date

 Rinse and wipe down Eluent Generator connections and holder with DI Water
 Check all Eluent lines for crimping or damage. Place a service call for replacement if damaged.
 Check Eluent lines for blockages. If pressure is higher than 100 psi, then log a service call to
replace Eluent tubing
Eluent Line Blockage Test Results
System Pressure with EluGen Cartridge
connected
System Pressure with EluGen Cartridge
disconnected
Pressure Difference
Pass or Fail
Pass Pressure less than 100 psi

PM Procedure Completion
 Section NOT Applicable
 Reconnect liquid lines to pump head, if not connected.
 Power on the ICS-3000/5000 Control panel using Chromeleon.
 Prime the pump.
 Perform system checkout/Service Review injection.
 Check for liquid leaks.
 Examine all lines for crimping and replace those that are damaged.

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 Dionex Ion Chromatograph ICS-3000/5000
Preventive Maintenance Checklist –

PM Counters Reset
 Section NOT Applicable
 Login to service commands in Chromeleon.
 ‘Check Valve Service Done’ counter reset
 ‘Outlet Frit Changed’ counter reset
 ‘Seal Work Load’ counter reset
 ‘Seals Changed’ counter reset
 ‘Rear Seal Wash Tube’ hours reset
 ‘Pump Service Done’ counter reset

Guidance
If the PM service is performed prior to a qualification service, then use the qualification procedure as a
guide for final instrument set up and checkout.

Service Review
 Attach available reports/printouts of all tests to this documentation.
 Record the PM service activity in the customer's instrument records/logbook
 Update/reset instrument maintenance counters as appropriate
 Affix the PM sticker to the system or instrument logbook based on the customer's request.
 Complete the Service Engineer Comments section below if there are additional comments
 Review the service and any test results with the customer.
 If the Instrument firmware was updated, record the details of the change in the Service
Engineer's Comments box below or if necessary, in the customer's IQ records.

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 Dionex Ion Chromatograph ICS-3000/5000
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Product or Product Type Parts List Table

Part Description Part Number Product/Model # Quantity
where used Consumed

Service Engineer Comments (optional)

If there are any specific points you wish to note as part of performing the service or other items of
interest for the customer, please write in this box.

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 Dionex Ion Chromatograph ICS-3000/5000
Preventive Maintenance Checklist –

Other Important Customer Web Links

 How to get information on your product: Literature Library -
http://www.agilent.com/chem/library
 Need to know more? - www.agilent.com/chem/education
 Need technical support, FAQs? - www.agilent.com/chem/techsupp
 Need supplies? - www.agilent.com/chem/supplies

Service Completion

Service request number __________________ Date service completed ________________________

Agilent signature __________________ Customer signature ________________________

Number of pages in this document __________

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 Dionex Ion Chromatograph ICS-3000/5000
Preventive Maintenance Checklist –

Do not include this section in the PDF version.

Print only the checklist for the PDF. Do not include this page. This page is NOT intended for customer
viewing. See the guidance instructions at the end of the template for more information.

Document Control Logs

Revision Log
Revision Date Reason For Update
A01.40 07 Jun 2012 L. Cunningham added CrossLab logo, moved Agilent logo to bottom and made
minor formatting changes

1
Issued: 23-Jun-2011, Revision: 2.0 Copyright  2011 Agilent Technologies
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