• Business functions: Specialized tasks like sales, marketing, and production in a
business.
• Business model: Describes how a company creates wealth by producing and
selling.
• Business processes: A set of activities to transform input into valuable outputs.
• Complementary assets: Assets needed to create value from technology
investments.
• Computer hardware: Physical equipment used for input, processing, and
output.
• Computer literacy: Basic knowledge about information technology.
• Computer software: Instructions that control and coordinate computer
hardware.
• Culture: Shared values and ways of doing things inside an organization.
• Data: Streams of raw facts collected before being processed.
• Data management technology: Software for organizing data storage.
• Data workers: Employees who help with communication and scheduling.
• Digital firm: A company where key business processes are digitally enabled.
• Extranets: Private intranets extended to authorized outside users.
• Feedback: Information returned to evaluate or refine actions.
• Information: Data shaped into a meaningful and useful form.
• Information system: A system of components collecting and processing
information.
• Information systems literacy: Understanding of technology, management, and
organizations.
• Information technology (IT): Hardware and software used to achieve business
goals.
• Information technology (IT) infrastructure: Technology platform supporting
information systems.
• Input: The capture of raw data from internal or external sources.
• Internet: A global network of networks using universal standards.
• Intranets: Internal company networks using Internet technologies.
• Knowledge workers: Professionals who design products and create knowledge.
• Management Information Systems (MIS): A broader view of technology,
organizations, and management.
• Middle management: Managers implementing the programs and plans of
senior management.
• Network: A link between computers to share data and resources.
• Networking and telecommunications technology: Tools to transfer data
between locations.
• Operational management: Managers monitoring the daily operations of the
firm.
• Organizational and management capital: Investments in complementary assets
like culture.
• Output: Processed information transferred for use in activities.
• Processing: Conversion of raw input into meaningful information.
• Production or service workers: Employees producing goods or delivering
services.
• Senior management: Executives making strategic decisions for the organization.
• Sociotechnical view: A balance between social and technical aspects in
systems.
• World Wide Web: A service organizing and displaying information in a page
format.
Concept Keyword (from the PDF)
Business functions specialized tasks
Business model wealth
Business processes activities
Complementary assets value
Computer hardware equipment
Computer literacy technology
Computer software instructions
Culture values
Data raw facts
Data management technology organization
Data workers scheduling
Digital firm digitally enabled
Extranets private intranets
Feedback evaluate
Information meaningful
Information system components
Information systems literacy dimensions
Information technology (IT) hardware and software
Information technology (IT) infrastructure platform
Input capture
Internet network of networks
Intranets internal
Knowledge workers design
Management Information Systems (MIS) broader
Concept Keyword (from the PDF)
Middle management programs and plans
Network link
Networking and telecommunications technology transfer
Operational management monitoring
Organizational and management capital complementary assets
Output transfer
Processing meaningful form
Production or service workers produce
Senior management strategic decisions
Sociotechnical view social and technical
World Wide Web page format
