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Client Communication

The document outlines a conversation template for a freelancer discussing project requirements with a client, including inquiries about themes, plugins, deadlines, and budget. It also addresses how to handle client concerns about reviews, provides options for pricing, and suggests a direct approach for project discussions. Additionally, it includes guidelines for post-project communication and restrictions on using social media names in Fiverr interactions.

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aoscura6
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0% found this document useful (0 votes)
94 views2 pages

Client Communication

The document outlines a conversation template for a freelancer discussing project requirements with a client, including inquiries about themes, plugins, deadlines, and budget. It also addresses how to handle client concerns about reviews, provides options for pricing, and suggests a direct approach for project discussions. Additionally, it includes guidelines for post-project communication and restrictions on using social media names in Fiverr interactions.

Uploaded by

aoscura6
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Hi, Hello: Asking if the client will provide the themes or plugins:

➢ Hey there, how can I help you? Will you provide me with the themes and plugin?
➢ Hello, are you looking for someone who is ➢ Okay, I will provide it from my side. But I will use
proficient in frontend development? the developer version for your project.
➢ You won’t have any update in future.
If client give some document or requirements
➢ Give me a minute to check Deadline:
Have you got any estimated deadline for your work?
If I can to do the project It will take me ___ days to complete your whole task :)
➢ Yes Surely, I can do that Have you got any rush?
➢ I have done a similar project a few days ago
➢ Have a look at my recent works – (work link) Costing / Budget
Is there a specific price range you are looking for?
If I can do the project but no proof Is there a price range you are comfortable with?
➢ As I can see that you are looking to ----------------- May I know the price range you are comfortable with?
of your website. I would recommend a plugin
called ----------- which provides a great result in Budget Negations:
case of fast loading. Most of the freelancers will charge 200$ but I will do your
project for $120 along with premium / additional
If client ask why you have no review? features. Because client satisfaction is my main priority / I
I’m an experienced developer who is new to fiverr. I have always try to maintain a good and long-term relationship
worked locally with my clients. with my clients.

Ask client about his need? Option 2:


What type of website/service do you need? I will charge 140$ with 5 days of time. Let me know if you
are comfortable with the cost and time?
Asking to client is he has any demo? Okay, what if we go for 120$?
Do you have any examples of websites you like?
Budget increase:
Have you got any specific demo for your website?
Have you got any reference website / link / design / It would be better if you increase the price a little bit?
mockup / UI? What about if go for $180? Because (describe the reason
for an extra cost)
If the client doesn’t provide demo’s send them some
according to their niche Sending Custom Offer:
Give some demo website link according to his niche from Can I send you a custom offer?
theme forest or envato. Is everything okay with the offer?

What more thing I need to from client? Direct Approach


➢ How many pages would you like to see? Alright, let’s get into zoom if you are comfortable and
➢ How many products? discuss your project. I hope that would be much
➢ Any extra features you are looking forward to beneficial for better understanding, what say? Let me
having? know your thoughts :)
➢ How many listings do I need to upload?
➢ Payment Gateway? Before Order Delivery
➢ Newsletter? Your project is completed. Can you have a look at it? If
➢ Categories you need any changes let me know
➢ Tax
➢ Shipping Extension Request
➢ Do you have Hosting and Domain? Can you increase the project deadline? /
✓ For now, I can get your work done in my The time is over. I have sent you a time extension
server. Before delivering the work I will request. Can you please accept that? I need more time to
transfer everything to your server what complete your task.
do you prefer?
For Review
I have accomplished your project successfully. If you
need anything else apart from actual requirements feel
free to text me. Even in the future if you need any kind of
help feel free to inbox me I will be there for you.

I am looking forward to having positive feedback from


you.

Which word cannot use in fiverr

All social media names


Can I have your social media links to link it to
your website.

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