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IELTS

The document discusses patient satisfaction levels in a hospital, highlighting that Holly Ward received the highest positive evaluations across four categories. Oak Ward outperformed Maple Ward in all aspects except for waiting time, where both wards received similar feedback. Overall, the quality of treatment and aftercare were positively assessed, with Holly Ward leading in patient satisfaction.

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Trần Hạnh Nguyên
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6 views2 pages

IELTS

The document discusses patient satisfaction levels in a hospital, highlighting that Holly Ward received the highest positive evaluations across four categories. Oak Ward outperformed Maple Ward in all aspects except for waiting time, where both wards received similar feedback. Overall, the quality of treatment and aftercare were positively assessed, with Holly Ward leading in patient satisfaction.

Uploaded by

Trần Hạnh Nguyên
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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04/01/2024

Vocab

1. Assess (v.) đánh giá


2. Evaluate (v.)
3. Respond positively (v.)/ Give positive responses/ give postive feedback/
provide positive evaluation
4. Assess hospital performance/ efficiency
5. Gain the most satisfaction from (v.)
6. Be satisfied with/ be contented with (adj.)
7. Receive positive responses/ evaluation/feedback from
8. Indicator/ experiences/ category/ aspect (n) tiêu chí
9. Regarding/ pertaining to/ concerning/ with respect to/ with regard to
10. In comparison to/ compared to
11. Hospital quality indicator

Paraphrase

1. H ward was awarded the highest ratings in each of four dimensions.


=> H ward gained/received the most satisfaction/positive responses in all
remaining indicators/ from patients across four indicators
=> Patients provided the most positive responses for H ward across.
2. The outcomes of O ward were superior to those of M ward except the
waiting time category.
=> The percentage of positive responses/ The satisfaction percentage/ The
percentage of satisfaction in all the aspects/experiences of O ward surpasses
those of M ward except…
3. M ward was rated unfavorably by patients, garnering the wose reputation in
the hospital staff and aftercare quality aspects
=> The percentage of satisfaction pertaining to the hospital staff and
aftercare quality aspects of M ward gained the least favor, reaching
approximately…..
=> The proportion of positive responses of M ward was the least
The bar chart illustrates the satisfaction level of patient in a hospital in three
different aspects. Overall, Holly Ward gained the most positive evaluations
from patients across four category. Additionally, the percentage of Oak
Ward’s positive feedback surpassed those of Maple Ward in all indicators
apart from waiting time indicator.
Observations of the bar chart indicates that Holly Ward receive the most
patients’s positive responses in four dimensions. The quality of treatment is
evaluated positively by the most patients. The hospital staff and quality of
aftercare exhibit near-equal proportions of positive evaluations and gain the
second highest percentage. These percentage were superior to those of
waiting time.
Maple Ward and Oak Ward, however, gain less positive responses than
Holly Ward. What deserves attention is that the outcomes of Oak Ward
outnumbered those of Maple Ward apart from waiting time aspect. Whereas
the quality of aftercare category exhibit a huge different between those two
wards’s outcome, patients assess the waiting time experiences practically the
same.

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