BATTERY CARE TIPS

2. Claims will not be honored in case this is not adhered to.

1. Battery servicing and filling of service record is mandatory
Notes:
attention F-OK

A-Electrolyte Level Low B-Inverter needs attention C-Electrical wiring needs attention
*Explanation of Code
D-battery needs recharge E-Clamp/Cable needs
• Battery top should always be kept clean and dry. Always use a moist
cotton cloth only. Never use a Woollen/Silk or Synthetic cloth, as it can

Dealer's Stamp/Sig.

GRAVITY
SPECIFIC
Code* (A.B,C,D,E,F)
create a spark.
Dear Channel Partner

Voltage
• Apply Petroleum Jelly (Vaseline) externally over the terminals and

Date
This portion of warranty card must be filled properly as per the guidelines cable clamps to avoid corrosion. Never apply grease. Terminal corrosion,
within 7 days of sale/fitment, whichever is earlier. It is to be handed over to dirt and moisture cause loss of power and make battery weak.

Cell 5
Cell 6

Cell 3
Cell 4

Cell 2

Cell 1
company’s representative or to be posted directly to company, based on
• The electrolyte level should be maintained at maximum level of float
which company will process necessary documentation for the initiation of indicator during installation or topping up. Use only battery grade distilled
water for topping up. Do not top up with acid / electrolyte / mineral water
warranty. Otherwise company decision would be final. / tap water.

SERVICE RECORD
• The cells loose water during use. Check your battery regularly and
99999 33039 | care@luminousindia.com maintain the electrolyte level within the band marks indicated.

• Match charger to battery.

SERVICES AVAILABLE* CAUTION

LEAD
BATTEACID
RY

UNDER WARRANTY 1. Keep away from sparks, cigarettes, open flame. These can cause
WARRANTY REGISTRATION explosions.

Save the COMPLAINT REGISTRATION 2. Avoid metallic contact across terminals, as this result in short circuit
Save the Environment
DO NOT Environment Clean & Green and sparking.

EXTRA CHARGE WC/JAN. 2024

DISPOSE by RECYCLING
by Planting ENVIRONMENT Important: Remember to register your purchase
TREES with the company to avail warranty services.
PLEASE NOTE
OUT OF WARRANTY
1. As per Batteries (Management and Handling) Rules, 2001, it shall be the
ANNUAL MAINTENANCE CONTRACT responsibility of the consumer to ensure that used batteries are not
Customer Support Division BATTERY MAINTENANCE disposed off in any manner other than depositing with the dealer.
LUMINOUS POWER TECHNOLOGIES PRIVATE LIMITED
Corporate Office : Plot No. 150, Sector-44, Gurugram, Haryana *Product type and serial no. is mandatory while registering the call. 2. It is mandatory to accept used lead acid batteries for recycling, in
PH: +91-124-4776700, Fax: +91-124-2544170 exchange for new batteries purchased.
LUMINOUS POWER TECHNOLOGIES PRIVATE LIMITED
Corporate Office : Plot No. 150, Sector-44, Gurugram, Haryana Luminous Care: 99999 33039
Email: care@luminousindia.com Website: www.luminousindia.com, Email: care@luminousindia.com E-mail: care@luminousindia.com www.luminousindia.com 3. It is illegal to discard a lead acid battery in a trash bin or give/sell to an
unauthorised person.

WARRANTY PERIOD The battery is not connected properly & is deployed to wrong use, 7. The right to determine whether the battery needs repair rectification, PRECAUTIONS Customer Details IMPORTANT: TO BE FILLED BY THE DEALER AT THE TIME OF SALE & TO BE HANDED OVER TO COMPANY
REPRESENTATIVE OR TO BE POSTED DIRECTLY TO COMPANY WITHIN 7 DAYS TO REGISTER WARRANTY
free replacement rests with the company. Your battery is made of Lead & Sulphuric Acid, both of which are
The contents of the Warranty Card & invoice are found to be tampered dangerous materials to handle. Name: Customer Details
0-36 months from date of with, 8. In case the defective battery is replaced or repaired free of cost, the Address:
Name:
sale or 39 months from The bar code sticker of the Warranty Card defaced or tampered with, warranty of such a battery will commence from the date of purchase of the PLEASE DO NOT Address:
EC 18036 Free Replacement
date of manufacturing original battery as mentioned in the original warranty card. Also, the City:
EC 18060 The bar code sticker number of the warranty card and the bar code • Allow children to come close to the battery,
whichever is earlier City:
sticker number of the battery in not matching, defective battery then becomes a property of the company & no rebate or • Handle the battery yourself (always avail of the services of our State: Pin Code:
scrap value will be given for it. In case of pro-rata warranty the battery authorised service personnel), State: Pin Code: STD Code: Tel. No.:
The battery is found to be damaged due to improper handling by
should be return to the dealer. • Empty the battery container of its electrolyte as it could pollute the air, STD Code: Tel. No.:
New battery at 20% unauthorised personnel, fire, excess heat, theft, accident, willful abuse or ground & water with poisonous material. Inverter Details
maximum discount on overcharging, 9. Breakages of the container or terminals of the battery are not covered
EC 18060 37-60 months Inverter Details Make Model Rating (VA)
prevailing maximum The battery is found bulged due to overcharging, by this warranty. PLEASE REMEMBER THAT LEAD ACID BATTERIES CONTAIN VERY TOXIC & Make Model Rating (VA)
retail price HAZARDOUS SUBSTANCES THAT COULD CAUSE IRREVERSIBLE
The battery is found with high gravity electrolyte (i.e. > 1.260), 10. Should the battery require to be charged during the warranty period DAMAGES TO HEALTH & ENVIRONMENT. UNLESS HANDLED PROPERLY, Battery Purchase Details
the same will be done on chargeable basis. This service is not covered LEAD COULD CAUSE POISONING AND AFFECT THE NERVOUS SYSTEM
The battery topping up with battery grade distilled water is not done THEREBY RESULTING IN IRREVERSIBLE RETARDATION & SUBSEQUENT Battery Purchase Details Invoice No.:
“This battery has been specifically designed and tested to be used only under the purview of this warranty.
periodically. It is not recommended to use Tap water, bore-well water, RO DEATH. Battery Type:
in an Inverter/Home UPS application. In case this battery is used in any Invoice Date:
water and rain water for necessary topping up of battery, Any electrolyte 11. In case a battery model is phased out, the Company reserves the right
other application, the warranty stands null and void”. Sr. No./Mfg. Code:
or material other than battery grade distilled water is used in the battery. to provide another model of the same capacity and suited to the IMPORTANT NOTIFICATION OF THE GOVT. OF INDIA IN REGARD TO
HANDLING OF BATTERIES: Invoice No.:
application, as settlement of warranty.
4. Our batteries are warranted solely against poor workmanship and use Invoice Date:
WARRANTY TERMS of faulty material. Consequent liabilities will not be entertained. 12. The warranty on the battery being replaced Free of Cost shall
It shall be the responsibility of the Consumer to ensure that used batteries
1. This warranty card is a very important document & customers are advised commence from the date of sale of the original battery as stated in the are not disposed of in any manner other than depositing with the dealer, Details of Replaced Battery
5. It is the responsibility of the customer to bring suspected battery to the manufacturer, re-conditioner or at the designated collection centres. Sr. No. of Date of Challan No. of
to have this completely filled & kept in a safe place. In the event of a original Warranty Booklet & not from the date of the replacement given. For Model
nearest authorised service centre incase of any trouble. Replaced Battery Replacement Replacement
manufacturing defect in the battery during the warranty period, this warranty batteries purchased on pro-rata warranty settlement discount a fresh
card will be required along with the original invoice to process the claim. The 6. In case your battery develops a fault, you may contact any of our warranty will be applicable from date of purchase. Hence, please do not discard the battery in a trash can or give/sell to a
Authorised Service Providers. The list of our Authorised Service Providers non-authorised person.
company processing a claim will not entertain incomplete warranty details. 13. The battery is designed for Inverter application only and is not
shall be provided by the dealer from whom you have purchased the
2. One portion of this warranty card is a tear-off & is to be completely filled recommended for use with other applications. It is mandatory for our authorised dealers to accept a used battery and Dealer Name, Address & Tel. No.
battery. It is advised that due care should be taken to ensure that the Dealer Name, Address & Tel. No.
& left with the dealer from whom the battery is purchased. This in turn will be provide a corresponding rebate on purchase of a new battery.
battery has not been opened or repaired by an unauthorised service 14. All disputes are subject to jurisdiction of civil court in Delhi.
sent to the company for registration of warranty.
personal, as this would render your claim. The defective battery should be 15. Several complex processes are involved in the battery manufacturing
3. The warranty of your battery shall become null & void if: Please note that violations of these guidelines may lead to legal action/
returned on "freight paid", in an unopened condition and filled with process thus a tolerance of +/- 5% in the rated capacity of the battery may prosecution by the Government Authorities.
The battery is transferred to a third party, electrolyte. Delivery of the repaired /replaced battery will be given to occur.
The battery is found to be mishandled, customer at the same point.