To what extent does sustainability play a role in highlighting Nippon paint unique selling
preposition in relation to profitability?
                               Key concept: Sustainability
                             Business Management SL - IA
                                   Session: May 2025
                                   Word Count: 1,800
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Table of Contents
Introduction: ................................................................................................................................. 3
Analysis: ......................................................................................................................................... 4
   Triple bottom line: .................................................................................................................... 4
   Circle business model: .............................................................................................................. 4
   Corporate social responsibility: ............................................................................................... 6
   Financial analysis: ..................................................................................................................... 8
Conclusion: .................................................................................................................................. 11
Reference list: .............................................................................................................................. 12
   Supporting documents: ........................................................................................................... 12
   Extra links:............................................................................................................................... 12
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Introduction:
Nippon paint is a corporation of Japanese origins in the paint manufacturing industry it has
expanded into lots of countries in the past 140 and their main office is in Tokyo. (Supporting
Document 1 and 2)
Nippon paint is the 4th biggest paint manufacturer in the world with 1.3 trillion $ in revenue and
it is often chosen by customers due to their unique selling point that relies of personalization of
products and variety targeting a large customer base, to add on their product are eco-friendly
which helps in accomplishing their sustainable development goals. (Supporting Document 1)
This investigation aims to explore the relation between Nippon’s unique selling proposition and
their financial growth linking them to their sustainability goals.
The data of this investigation will be collected from secondary sources such as:
Nippon’s integrated report 2024: it contains Nippon’s wastes and recycles over the years from
2019 till 2022 which helps create a link between financial position and sustainability which is a
part of their unique selling proposition. To add on it contains Nippon’s global policy set in 2023
which further highlights their unique selling proposition. It also contains financial data.
Amazon customer reviews: an indicator to customer satisfaction and dissatisfaction contributing
to long-term profitability and Ditch carbon report: shows Nippon’s environmental effects as a
part of their sustainable development goals.
Using the above data the following research question will be investigated “To what extent does
sustainability play a role in highlighting Nippon paint Egypt unique selling preposition in
relation to profitability?”
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Analysis:
Triple bottom line:
Sustainability can be depicted through triple bottom line framework as it analyzes most aspects
of Nippon’s sustainability plan. It discusses environmental factors that will be analyzed through
circular business model analysis, social factors shown through corporate social responsibility
analysis and economic factor highlighted through financial analysis.
Circle business model:
This analysis tool will be implemented to analyze Nippon’s impact on the environment and shine
the light on how they held up to their sustainability goals. It also covers the environmental
aspect of the main analysis tool the triple bottom line.
Nippon is claiming to have droped green house gases emission by 14kg/tons of production. To
add on their ratio of hazourdous waste dropped from 45% in 2019 to 37%. Which is part of
achieving a circular business model as of the interest of stakeholders in enviromental wellfare.
(Supporting Document 1)
Due to this nippons net profit margin increased from 8.5% to 11.7% and this increase in
profitability is a huge leap and will be disscussed in the financial analysis. (Supporting
Document 1)
To add Nippon’s sustainability plan involved making eco-friendly products that suit Nippons
biggist customer base in singapore which is aquired by their NIPSEA group, and seeing that
singapore rose to become the 17th most sustainable country in the world their needs were clear
they needed a product that will help them maintain that position, thus the decrease in nippon’s
waste helped them expand even furthur in singapore and will help them expand in other
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countries in the long term as more and more customers are becoming enviromentaly
concious.(Supporting Document 1 and Extra link 2)
However, the decrease in Nippon’s waste was expensive as the only way to decrease hazardouse
waste is through clarification plants and recycling plants and both can be expensive and
decrease profits in the short-run as disscussed later in the financial analysis. (Supporting
Document 1)
Another strategy utilized by Nippon in their sustainability plan is pioratizing water plants to
treat water and increase water recoverd by 8% as it is decreasing among some of their operating
groups but has seen a 15% increase in their delux group which is known for using sustainable
materials. (Supporting Document 1)
Implemetion of such strategy suggests that nippon is doing harm to the enviroment to increase
production hence profitability,this is indicated by having a 33 ditch carbon score, as water
consumbtion which increased in one year by 0.8kl/tons consumed due to the paint industry being
relient on water. (Supporting Document 2)
However, the increase in water consumption is close to the persentage of water recovered in
most of Nippon’s operating groups and according to their sustainability plan the other groups
will eventually catch up in water recovered which would enhance brand image in the long run as
seen later in the CSR analysis. (Supporting Document 1)
To sum up BMT analysis, nippon managed to increase profitability but harmed the enviroment in
the process however they did manage to boost all most of their numbers in other areas of the
enviroment which minimised damage as water recovered increased which could be linked to the
increase in water usage and decrease in water waste as the recovered water is reused.
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Corporate social responsibility:
This tool will be used to analyze Nippon’s interconnectedness with the world and the
community, this will be carried out via examining strategies used to support the community via
Charities, CSR events and supporting employees all as a part of their sustainable development
goals.
Even though Nippon’s sustainability plans focused on releasing different eco-friendly products
to highlight their unique selling point, they didn’t miss out on CSR events” by implementing the
three priority areas known as the “Three Es””.Education: involves events for children and
students, Empowerment: social events to help introverted employees, Engagement: helping
NGOs. (Supporting Document 1)
All of Nippon’s efforts to achieve sustainability has paied off as their employees satisfaction
rate is 79% and since Nippon involved employees in their sustainable development goals this
could be the reason for a high satisfaction rate, in theory if employees are satisfied they could
satisfy customers hence enchanse Nippon’s image and thus improve profitability which improve
by 3.5% as seen later in the financial analysis. (Supporting Document 1)
However, even though empowerement resulted in a high satisfaction rate, it led to
miscommunication causing employees to feel discridited for their social skill hence feel
unconfident and unsatisfied as the satisfaction rate was even higher than 79% at 83% but
dropped in the years of the implementation of Nippon’s sustainability goals . (Supporting
Document 1)
On the other hand, education is a waste of time in the shortrun as Nippon is just funding the
project with no realtime benefit, however this strategy opens up the door for potential customers
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and employees for the business in the longrun these employees and customer would have brand
loyalty due to what they learnt from Nippon’s Education strategy. (Supporting Document 1)
These cutomers satisfaction can be captured through customer reviews which state that the
products quality is high indicating that nippons attempt towards sustainability didn’t affect the
quality, it even made it better as a minimum amount of water is added by customers about one
cup of water which prevents water waste, but the low amount of added water caused low
coverage of the paint often taking more than one coat to fully cover a wal which caed slight
customer desatisfaction. (Supporting Document 3)
Moreover, Nippon funds NGOs while this has no financial benefit, it could enhance brand image
in the long run as with the excessive use of social media and the world being interconnected
nippons efforts will be known and customers with ethical consideration would choose to buy
from a business helping improve the community by supporting NGOs. (Supporting Document 1)
To sum Up, nippon paint managed to improve some asbects regarding to sustainablility which is
why their business image is good to both customers and employees, as they managed to support
NGOs, create educational programs for potential customers and employees, and help current
employees learn new skill and improve on their communication skills.
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Financial analysis:
This analysis tool will be used to determine Nippon’s profitability and create a link to
sustainability which is part of Nippon’s unique selling point, and it will explain the economical
aspect of the triple bottom line.
Figure 1- revenue and cost for years 2021, 2022, and 2023
Figure 2- profitability ratios for years 2021, 2022, and 2023
                          profitablity ratios
                 45.0
                 40.0
                 35.0
                 30.0
                 25.0
                 20.0           37.9                           39.9
                                               37.2
                 15.0
                 10.0
                  5.0     8.8                           11.7
                                         8.5
                  0.0
                           2021            2022            2023
     Net profit magin       8.8            8.5             11.7
     Gross profit magin     37.9           37.2            39.9
from the year 2021 till the year 2022 nippon’s revenue increased by around 30% as many new
customers were buying from the company from all around the world which shows diversity in
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targeted customers and since every customer base have different need, changes have been made
for different countries which is a part of nippon’s unique selling proposition to customise
products. (Supporting Document 1 and 2)
However the increase in reveneu was acompanied by a 30% increase in cost due to the initiation
of a new sustainability plan in 2022 which was cost dependent as Nippon started using more
sustainable materials and drifted away from mercury. (Supporting Document 1)
Nippon's gross profit margin has decreased in 2022 by 0.7% due to jump in cost in that year
lined to sustainability goals. If not for Nippon's sustainable development goals their gross
profit margin would have increased in the short term. However, as of the increased demand in
the eco-friendly market Nippon gross profit margin will increase even more in the long run.
(Supporting Document 1 and 2)
The long term effects of this can be noticed in the graph in year 2023 as Nippon has managed to
obtain a 2.7% increase in their gross profit margin almost 3 years after the increased investment
in sustainability and 5 years after the setting of sustainable development goals which further
prove the long-term benefits of Nippon setting sustainable development goals. (Supporting
Document 1)
Moreover, net profit margin increased by 3.5% from 2022 to 2023, due to Nippon learning from
their experience with setting sustainably goals and hence cutting down on unnecessary
expenses. (Supporting Document 1)
Even though Nippon stumbled at first, they managed to adapt to their sustainable development
goals while at the same time maintaining cost, this was achieved after 4 years of improving upon
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their waste generation and recycling scheme to help use the materials to the fullest and make
more quantity for same price without affecting quality. (Supporting Document 1 and 2)
Due to sustainability practices more environmental conscious customers prefer to consume
Nippon’s products this is seen in the increase in sales revenue by however we can also see that
cogs increase by 30% reflecting the use of eco-friendly materials other than mercury. In other
words sustainability and Nippon's unique selling point affected their profitability negatively in
the short-term. However their profitability ratios increased more than the value it decreased by in
the following year showing that their unique selling point and sustainability goals helped
improve profitability in the long-term.
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Conclusion:
Through financial analysis it’s found that Nippon’s sustainability plan increased their revenue by
30% however the cost of goods sold also increased by 30% due to use of more expensive
sustainable materials. Due to the increase in cost Nippon’s profitability decreased in the earlier
years of integration but increased in subsequent years. This highlights that Nippon’s
sustainability goals had negative effects on the short-run but improved their profitability in the
long run.
Nippon’s customers’ and employees’ satisfaction is high due to the implementation of
sustainability in their plans leading to increased profitability on Nippon’s end. While employee
satisfaction is high it isn’t at an all-time high as the sustainability plan belittled them and their
confidence as of the empowerment plan.
The study finds that Nippon’s profitability is directly linked to their sustainability decisions in
the last few years and since sustainable products is a part of Nippon’s unique selling point their
plan helped highlight it. However, the resources on this topic were limited and showed 3 to 5
years of the development depending on the area involved, which could limit the long-term
analysis.
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Reference list:
Supporting documents:
Supporting document 1: Integrated Report 2024 | NIPPON PAINT HOLDINGS CO.,LTD.
(n.d.). NIPPON PAINT HOLDINGS CO.,LTD. From:https://www.nipponpaint-
holdings.com/en/ir/library/annual_report/
Supporting document 2: Nippon Paint Sustainability Report Insights. (n.d.). DitchCarbon.
From:https://ditchcarbon.com/r/nippon-paint-sustainability-report-insights/
Supporting document3: amazon.eg:Customer reviews: Nippon Paint Durafresh Solo Exterior
Emulsion Paint (Light Wings, 1 L). (n.d.). From:https://www.amazon.eg/-/en/product-
reviews/B0C5D1F5WP/ref=cm_cr_getr_d_paging_btm_next_2?pageNumber=2
Extra links:
Extra link 1: Surridge, M., Gillespie, A., & Mills, I. (2023). Business management for the IB
diploma programme. Hodder Education.
Extra link 2: Singapore Business Review. (2023). Singapore ranks 17th in world’s top
sustainable destinations list. Singapore Business Review. From: https://sbr.com.sg/hotels-
tourism/news/singapore-ranks-17th-in-worlds-top-sustainable-destinations-list
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