Project
Project
Undertaken at
"PRAKASH FOODS"
This is to certify that I, KRISSH M LOHIA have completed the Summer Training Report entitled
business operation and marketing under the guidance of Dr. Parul Ahuja. Assistant Professor
toward partial fulfilment of the requirement for the award of the Degree of Bachelor of Commerce
at Maharaia Agrasen Institute of Management Studies. Delhi
This is an original piece of work and I have not submitted it earlier elsewhere.
(Signature)
Program : BCOM(H)
Date :
                  CERTIFICATE FROM INTERNAL GUIDE
This is to certify that the project titled "BUSINESS OPERATIONS AND MARKETING
STRATEGIES" in academic work done by “Krissh M Lohia" submitted in the partial fulfilment
of the requirement for the award of the degree of Bachelor of Commerce from Maharaja Agrasen
Institute of Management Studies, Delhi, under my guidance and direction. To the best of my
knowledge and belief of the data and information presented by him/her in the project has not been
submitted earlier.
Guidance, inspiration and motivation have always played a key role in the success of any venture. I
would like to pay my sincere regards to all those who guided me in my project
work.
I express my sincere thanks to PRAKASH FOODS who gave me the opportunity to work on my
Summer Training project. I also express my sincere thanks to the company director Mr. Mayank
Bansal for all the valuable guidance and support extended to me during my summer training. I
would like to avail this opportunity to pay my sincere gratitude and regards to Prof. Rajni Malhotra
Dhingra, Director and Dr Manju Gupta, HOD, Department of Commerce, Maharaja Agrasen
Institute of Management Studies for providing me such a wonderful opportunity to widen the
horizons of my knowledge. I would also like to express my heartfelt thanks to my Project Guide Dr.
Parul Ahuja, Assistant Professor for giving her support, guidance and encouragement throughout
the project work.
Last but not the least I would like to thank my parents, family and friends who have directly or
indirectly contributed in making this project a success.
I started my internship on 1st February 2025 and completed it on 28th February 2025.
During this period, I learned about the various aspects of business operations in the
food industry, including supply chain management, inventory control, financial
analysis, and marketing strategies. The internship provided me with hands-on
experience in understanding how a medium-sized food processing company manages
its day-to-day operations while maintaining quality standards and meeting market
demands.
My primary focus during the internship was on the financial and marketing aspects of
the business. I was introduced to the company's accounting systems, sales analysis
methods, and marketing techniques that have helped Prakash Foods maintain a
consistent growth rate of approximately 12% annually in a highly competitive
market. I also gained insights into how the company has successfully adapted to the
changing consumer preferences toward healthier food options and transparent
ingredient disclosure.
S. NO
1 Student Declaration
Acknowledgement
Executive Summary
2 CHAPTER 1: Introduction
5 CHAPTER 4: Conclusion
             6 Bibliography
fi
fi
  CHAPTER 1
INTRODUCTION
                                 INDUSTRY PROFILE
The packaged food industry in India represents one of the most dynamic and rapidly expanding
sectors in the country's diverse economic landscape. With substantial shifts in lifestyle patterns,
accelerating urbanisation, and steadily increasing disposable incomes across various demographic
segments, the demand for convenient, ready-to-eat, and packaged food products has experienced
remarkable growth in recent years. According to comprehensive data compiled by the Federation of
Indian Food Processors in their 2024 industry assessment report, the Indian food processing
industry is currently valued at approximately ₹24.38 lakh crores (USD 300 billion) and is projected
to reach an impressive ₹40.51 lakh crores (USD 500 billion) by 2027, demonstrating a robust
Compound Annual Growth Rate (CAGR) of 10.6%.
The food processing sector stands as one of the cornerstone industries in India and currently ranks
fifth nationally in terms of production volume, consumption metrics, and export contributions. It
makes substantial contributions to the national economy, accounting for approximately 14% of the
manufacturing Gross Domestic Product (GDP), 13% of India's total exports, and 6% of the
country's total industrial investment. Recognizing its strategic importance to both economic growth
and food security, the Indian government has designated food processing as a priority sector and has
implemented numerous policy initiatives, incentive programs, and regulatory frameworks to
stimulate investment, encourage technological advancement, and promote sustainable growth
within this vital industry.
The Ministry of Food Processing Industries (MoFPI) has been instrumental in creating an enabling
environment for the sector's development through schemes like the Pradhan Mantri Kisan Sampada
Yojana (PMKSY), which aims to supplement agricultural production with modern processing
technologies and reduce post-harvest losses. Additionally, the Production Linked Incentive (PLI)
scheme launched in 2021 for the food processing sector with an outlay of ₹10,900 crores is
expected to generate direct and indirect employment for over 250,000 people and significantly
increase the processing capacity in the country.
1.1 Historical Evolution of the Food Processing Industry in India
The food processing industry in India has undergone a remarkable transformation over the decades,
evolving from small-scale, traditional operations to a sophisticated, technology-driven sector.
Understanding this evolution provides valuable context for analyzing the current state of the
industry and its future trajectory.
Pre-Independence Era (Before 1947): The origins of commercial food processing in India can be
traced back to the colonial period when initial processing units were established primarily for export
purposes. These early operations focused largely on basic processing of commodities like tea,
coffee, spices, and sugar. The processing techniques were rudimentary, and the focus was on
preservation rather than value addition. Several British companies established processing units in
India to process raw materials for export to Europe, creating the foundation for organized food
processing in the country.
Post-Liberalization Era (1991-2010): The economic liberalization of 1991 marked a turning point
for the Indian food processing industry. The removal of licensing requirements, reduction in import
duties on processing machinery, and opening up to foreign direct investment created a more
conducive environment for growth and modernization. This period saw the entry of multinational
food companies into the Indian market, introducing advanced processing technologies and
international quality standards. There was a notable shift from basic processing to value addition,
with a greater emphasis on product innovation, packaging, and branding. This era also witnessed
the emergence of organized retail, which provided new distribution channels for processed food
products.
Contemporary Period (2010-Present): The past decade has witnessed accelerated growth and
transformation in the food processing sector, driven by changing consumer preferences,
technological advancements, and supportive government policies. The industry has moved beyond
basic processing to sophisticated value addition, with a focus on convenience, health, and
sustainability. The rise of e-commerce and food delivery platforms has created new market
opportunities, while increased health consciousness has driven demand for organic, natural, and
functional food products. The sector has also witnessed significant technological upgradation, with
the adoption of automation, digital technologies, and sustainable processing methods.
Today, the Indian food processing industry stands at a pivotal juncture, poised for exponential
growth driven by favorable demographic trends, changing consumer preferences, and increasing
global integration. The sector has evolved from its humble beginnings to become a vital component
of India's economic landscape, contributing significantly to employment generation, agricultural
development, and export earnings.
The remarkable growth trajectory of India's food processing industry is propelled by several
interconnected market drivers. These factors not only shape the current landscape but also define
the future direction of the industry.
India is experiencing one of the most significant urban transformations in global history. According
to the United Nations Department of Economic and Social Affairs, India's urban population is
projected to increase from approximately 34% in 2020 to 40% by 2030, and further to 53% by
2050. This massive demographic shift is fundamentally altering consumer lifestyles and food
consumption patterns across the country.
  •    Increased demand for ready-to-eat (RTE) and ready-to-cook (RTC) products: Market
       research by Mordor Intelligence indicates that India's RTE market is growing at a CAGR of
       16.2%, significantly outpacing most other food segments.
  •    Rising popularity of frozen foods: The frozen food market in India was valued at
       approximately ₹98.3 billion in 2023 and is projected to grow at a CAGR of 14.8% through
       2028, according to IMARC Group.
  •    Growth in demand for packaged snacks and instant meals: The Indian savory snacks
       market alone reached a value of ₹728 billion in 2023 and is expected to surpass ₹1,365
       billion by 2028.
  •    Preference for portion-packaged products suitable for smaller households: Single-serve
       packaging and smaller unit sizes have gained popularity, particularly in urban areas.
A recent consumer behavior study conducted by Nielsen in 2024 found that 78% of urban Indian
consumers cited "convenience" as a primary factor in their food purchasing decisions, compared to
just 45% of rural consumers. This stark difference underscores the profound impact of urbanization
on food consumption patterns and highlights the significant market opportunities for the food
processing sector in catering to the evolving needs of urban consumers.
The expansion of India's middle class represents one of the most significant socioeconomic
developments influencing the food processing industry. According to detailed projections by NITI
Aayog, India's middle class is expected to grow from approximately 31% of the population in 2021
to 67% by 2030, adding more than 450 million people to this income category. This dramatic
expansion is creating an enormous consumer base with both the willingness and the financial ability
to purchase processed and packaged food products.
  •    Rising household incomes: The average annual household income in India is projected to
       triple between 2020 and 2030, from approximately ₹2.5 lakhs to ₹7.5 lakhs (in nominal
       terms).
  •    Increased discretionary spending: The Boston Consulting Group estimates that spending
       on food, including processed and packaged products, will account for approximately 30% of
       total consumption expenditure in India by 2025.
  •    Shifting consumption patterns: As disposable incomes rise, consumers are increasingly
       trading up from unbranded to branded products, and from basic to premium offerings. A
       2023 study by Bain & Company found that 62% of Indian middle-class consumers reported
       being willing to pay a premium for higher quality food products, compared to 47% in 2018.
  •    Greater focus on health and wellness: Higher incomes are enabling consumers to
       prioritize health and nutrition in their food choices. According to a recent survey by FICCI
       and PwC, 73% of middle and upper-middle-class Indians consider nutritional content when
       purchasing packaged foods.
The economic prosperity has created distinct consumption tiers within the market:
Despite its tremendous growth potential, the Indian food processing industry faces several
significant challenges that constrain its development and efficiency. Understanding these challenges
is essential for both established players and new entrants to develop effective strategies for
sustainable growth in this complex market landscape.
Ensuring consistent product quality and maintaining rigorous food safety standards represent
fundamental challenges for food processing companies operating in India. These challenges have
become increasingly critical as consumer awareness about food safety issues has grown, and
regulatory oversight has intensified.
  •   The Food Safety and Standards Authority of India (FSSAI) has progressively strengthened
      its regulatory framework, implementing more stringent requirements for licensing, product
      approval, labelling, and quality assurance.
  •   The Food Safety and Standards (Food Products Standards and Food Additives) Regulations
      have undergone multiple amendments in recent years, requiring companies to continuously
      update their formulations and manufacturing processes.
  •   A 2023 industry survey by FICCI found that 68% of food processing companies reported
      difficulties in keeping pace with evolving regulatory requirements.
Implementation of Food Safety Management Systems:
  •   Proper implementation of Hazard Analysis Critical Control Points (HACCP) and other food
      safety management systems remains challenging, particularly for small and medium
      enterprises (SMEs).
 •    According to a study by the Quality Council of India, only 35% of registered food
      processing units in India have fully implemented HACCP systems, despite their proven
      effectiveness in ensuring food safety.
Laboratory Infrastructure and Testing Capacity:
  •   The availability of accredited food testing laboratories is limited, with approximately 260
      NABL-accredited labs serving the entire country.
  •   This creates bottlenecks in testing and certification processes, particularly during peak
      production seasons.
  •   A 2024 report by Assocham found that the average wait time for comprehensive food testing
      results is 12-15 days, significantly longer than international benchmarks of 3-5 days.
Traceability Systems:
  •   Implementing end-to-end traceability systems remains challenging due to fragmented supply
      chains and the prevalence of small-scale farming.
  •   Only 22% of processed food products in India have comprehensive traceability systems that
      can track ingredients from farm to fork, according to a study by the Indian Institute of
      Packaging.
Food Adulteration and Contamination:
  •     Food adulteration remains a persistent issue, with a 2023 FSSAI survey finding that
        approximately 28% of food samples tested nationally failed to meet prescribed standards.
  •     Contamination from environmental pollutants, agricultural chemicals, and microbial sources
        continues to pose significant safety risks.
  •     Addressing these issues requires comprehensive interventions throughout the supply chain,
        which are often beyond the control of individual food processing companies.
Food processing companies must navigate these quality and safety challenges while remaining cost-
competitive in a price-sensitive market. The necessary investments in quality management systems,
laboratory equipment, trained personnel, and supply chain monitoring add significant operational
costs. However, these investments are increasingly viewed as essential rather than optional, as food
safety incidents can cause irreparable damage to brand reputation and consumer trust.
1.3.2 Price Sensitivity and Intense Market Competition
The Indian food market is characterized by extreme price sensitivity across most product categories,
creating significant challenges for companies attempting to balance quality, innovation, and
profitability.
  •   The unorganized sector still dominates many food product categories, accounting for
      approximately 70% of the total market according to KPMG estimates.
 •    These unorganized players often operate with lower overhead costs, minimal regulatory
      compliance, tax advantages, and less stringent quality control, enabling them to offer
      significantly lower prices.
 •    A study by Ernst & Young found that the price differential between organized and
      unorganized sector products ranges from 15% to 40% across different food categories.
Thin Profit Margins:
  •   The combined pressures of raw material cost volatility, high competition, and consumer
      price sensitivity result in slim profit margins.
 •    The average EBITDA margin in the Indian food processing industry stands at 8-12%,
      compared to 15-20% in more developed markets like the United States and Western Europe.
 •    These narrow margins limit investment capacity for product innovation, brand building, and
      infrastructure development.
Deep Discounting in E-commerce:
  • The growth of e-commerce has intensified price competition through deep discounting
    strategies and price comparison features.
 •  Many food brands report margin erosion of 15-25% on products sold through e-commerce
    platforms compared to traditional retail channels.
Commoditization Risk:
  •     Developing tiered product portfolios that target different price points and consumer
        segments
   •    Focusing on product differentiation through quality, ingredients, packaging, or health
        benefits
   •    Exploring alternative distribution channels with better margin structures
   •    Implementing cost optimization initiatives throughout the value chain
   •    Investing in automation and operational efficiency improvements
   •    Building strong brands that command loyalty beyond price considerations
The most successful companies have managed to carve out defensible market positions by
identifying specific consumer needs or preferences that allow them to escape pure price
competition. However, this remains an ongoing challenge that requires continuous innovation and
strategic refinement.
The food processing industry in India faces significant challenges related to supply chain efficiency
and distribution infrastructure. These limitations directly impact product quality, operational costs,
and market reach.
  •    Despite significant investments in recent years, India's cold storage capacity remains
       inadequate at approximately 42 million metric tons, against a requirement of over 70 million
       metric tons.
  •    The geographical distribution of cold storage facilities is highly uneven, with over 60% of
       capacity concentrated in just seven states.
  •    A comprehensive assessment by the National Centre for Cold Chain Development found
       that India has just 11,000 refrigerated vehicles, against a requirement of at least 62,000 for
       efficient cold chain logistics.
  •   This cold chain gap results in post-harvest losses estimated at 15-18% for fruits and
      vegetables and 10-12% for animal products.
Transportation and Logistics Challenges:
  •  Poor road infrastructure in rural areas creates significant challenges in the timely movement
     of agricultural produce to processing facilities.
  •  The predominance of road transport (accounting for over 60% of food transportation)
     exposes products to quality deterioration due to improper handling, temperature fluctuations,
     and extended transit times.
  •  According to the Indian Institute of Management Calcutta, logistics costs in India's food
     supply chain account for 14-16% of total costs, compared to 8-10% in developed markets.
Fragmented Retail Landscape:
  •   India's retail market remains highly fragmented, with over 12 million traditional kirana
      stores (small neighborhood shops) accounting for approximately 88% of grocery retail sales.
  •   Managing distribution to this vast network of small outlets requires extensive sales forces,
      multiple distribution layers, and complex inventory management.
  •   A Boston Consulting Group analysis found that the average cost-to-serve for reaching
      traditional retail outlets is 1.5-2 times higher than for modern retail formats.
Limited Food Processing Infrastructure in Rural Areas:
  •   Processing facilities are often located far from primary production areas, necessitating the
      transport of perishable raw materials over long distances.
 •    According to the Ministry of Food Processing Industries, only 22% of agricultural
      production clusters have access to nearby processing facilities.
 •    This spatial mismatch contributes significantly to post-harvest losses and quality
      deterioration.
Regulatory Complexities Affecting Distribution:
  •    The implementation of the Goods and Services Tax (GST) has simplified the tax structure,
       but compliance requirements for interstate movement of goods remain complex.
  •    Different states have varying regulations related to food safety, labeling, and distribution,
       creating additional compliance burdens.
These supply chain and distribution challenges result in:
The Indian food processing industry is undergoing significant transformation, driven by evolving
consumer preferences, technological advancements, and broader socioeconomic changes.
Understanding these emerging trends is essential for businesses to align their strategies with market
direction and capitalize on new opportunities.
Health and wellness considerations have become central to consumer food choices in India,
representing one of the most powerful trends reshaping the food processing industry. This shift is
driven by multiple factors including rising health consciousness, increasing incidence of lifestyle
diseases, greater nutritional awareness, and the post-pandemic emphasis on immunity and overall
wellbeing.
  •     According to market research firm Mintel, product launches with "reduced sugar" claims
        increased by 76% between 2019 and 2023 in the Indian packaged food market.
  •     Major companies have publicly committed to reducing sodium content across their product
        portfolios, with targets of 15-30% reduction over a 3-5 year period.
  •     Low-fat variants now account for approximately 18% of total sales in categories like dairy,
        spreads, and snacks, up from just 7% in 2019.
Fortification and Functional Benefits:
  •    Food fortification has gained significant momentum, both through voluntary industry
       initiatives and government mandates.
  •    The Food Safety and Standards Authority of India (FSSAI) has introduced standards for
       fortification of staples like rice, wheat flour, milk, edible oil, and salt with essential
       micronutrients.
  •    Products fortified with vitamins A, D, iron, zinc, and other micronutrients have seen sales
       growth of 22-25% annually, significantly outpacing the overall food market.
  •    Functional ingredients like probiotics, prebiotics, antioxidants, and omega-3 fatty acids are
       increasingly being incorporated into mainstream food products.
Plant-Based and Alternative Protein Products:
  •    The plant-based food market in India was valued at approximately ₹3,500 crores in 2023
      and is projected to grow at a CAGR of 18-20% through 2028.
  •   Plant-based alternatives to dairy products (milk, curd, cheese) represent the largest segment,
      followed by meat alternatives.
  •   The industry has seen over 30 new plant-based product launches in the last two years,
      targeting both vegetarians looking for protein-rich options and meat-eaters seeking
      sustainable alternatives.
  •   Traditional plant protein sources like pulses and legumes are being repositioned and
      reinvented in convenient, ready-to-eat formats.
Clean Label Movement:
  •    Products with shorter, more recognizable ingredient lists have seen sales growth 2.5 times
       faster than products with complex ingredient declarations.
  •    According to a 2023 consumer survey by Nielsen IQ, 64% of Indian consumers actively
       avoid products containing artificial colors, flavors, or preservatives.
  •    Negative claims ("no artificial ingredients," "preservative-free," etc.) continue to be
       powerful purchase drivers, with 72% of consumers reporting being influenced by such
       claims.
Portion Control and Mindful Eating:
   •    R&D priorities are shifting toward healthier formulations that don't compromise on taste
   •    Investment in new processing technologies that preserve nutritional value
   •    Reformulation of existing products to improve nutritional profiles
   •    Development of new communication strategies to effectively convey health benefits
   •    Strategic partnerships with nutrition experts, health organizations, and research institutions
According to a comprehensive industry analysis by Deloitte, companies that effectively integrate
health and wellness into their core product strategy are experiencing 30-40% higher valuation
multiples compared to companies that treat health as merely a niche segment, indicating that this
trend has profound strategic implications.
1.4.2 Traditional and Regional Flavors
Despite the increasing globalization of food preferences, Indian consumers maintain a strong
affinity for traditional flavors and regional cuisines. This has created significant opportunities for
food processing companies to leverage India's rich culinary heritage while addressing modern
consumer needs for convenience and consistency.
  •   Ancient grains and millets (like ragi, jowar, bajra) have been repositioned as nutritional
      powerhouses and are seeing renewed interest.
 •    The Government of India's "International Year of Millets 2023" initiative catalyzed a 45%
      increase in millet-based product launches.
 •    Traditional superfoods like turmeric, moringa, ashwagandha, and amla are being
      incorporated into modern convenience foods.
 •    According to market research firm IMARC, the market for packaged traditional superfoods
      grew at 22% annually between 2020 and 2023.
Regional Cuisine Formats:
  •   Regional Indian cuisines are being transformed into convenient ready-to-cook and ready-to-
      eat formats.
  •   Products representing cuisines from states like Kerala, Bengal, Gujarat, and Punjab have
      seen particularly strong growth.
  •   The regional ready-to-eat meals segment grew by 31% in 2023, outpacing the overall ready
      meals category growth of 16%.
  •   Research by Technopak indicates that 78% of consumers prefer authentic regional flavors in
      processed foods over internationalized versions.
Fusion Food Innovation:
  •   Creative combinations of traditional Indian flavors with international formats have gained
      popularity.
 •    Examples include masala-flavored pasta, tikka pizza, and fusion desserts combining Indian
      and Western elements.
 •    This trend is particularly strong among younger urban consumers seeking novel taste
      experiences while maintaining a connection to familiar flavor profiles.
Revival of Traditional Food Preservation Techniques:
  •    Ancient preservation methods like fermentation, pickling, and sun-drying are being adapted
       to modern food processing.
  •    These techniques align with current consumer preferences for natural preservation and
       potential health benefits.
  •    Products like kombucha, kefir, and traditional pickles marketed with health claims have seen
       sales growth of 35-40% annually.
Hyperlocal Product Positioning:
  •    Food companies are increasingly developing products targeted at specific regional markets
       rather than pursuing one-size-fits-all national strategies.
  •    This includes adapting recipes, spice levels, and even packaging to regional preferences.
  •    A study by Nielsen found that regionally tailored products achieve 1.8 times higher market
       penetration in their target regions compared to standardized national offerings.
The trend toward traditional and regional flavors reflects a broader cultural phenomenon in which
consumers are seeking authenticity and cultural connection through food choices. This presents
both opportunities and challenges for food processing companies:
  •     Opportunity to leverage India's vast and diverse culinary heritage as a source of product
        differentiation
   •    Need for deeper consumer insights into regional taste preferences and food traditions
   •    Requirement for flexible manufacturing capabilities to produce region-specific variants
   •    Challenge of scaling traditional recipes while maintaining authenticity
   •    Opportunity to tell compelling stories around cultural heritage and food traditions
According to industry analysts, companies that successfully integrate traditional flavors and
ingredients into modern, convenient formats are achieving premium pricing of 15-25% over
conventional products, indicating strong consumer willingness to pay for this combination of
tradition and convenience.
Environmental sustainability has emerged as a significant trend in the Indian food processing
industry, driven by increasing consumer awareness, regulatory pressures, and corporate
sustainability commitments. While still in its early stages compared to Western markets,
sustainability considerations are rapidly gaining importance in product development, packaging
decisions, and supply chain management.
  •    A 2023 study by Kantar found that 43% of urban Indian consumers consider environmental
       impact when making food purchasing decisions, up from 28% in 2019.
  •    The willingness to pay a premium for sustainably packaged products varies significantly by
       product category and consumer segment, ranging from 5-15%.
  •    Younger consumers (Gen Z and Millennials) show significantly higher engagement with
       sustainability issues, with 58% reporting that they actively seek brands with strong
       environmental credentials.
Circular Economy Approaches:
  •    Food processing companies are increasingly adopting circular economy principles, focusing
       on reducing waste and recovering value throughout the product lifecycle.
  •    Upcycling of food processing by-products into value-added ingredients or new products is
       gaining traction.
  •    Companies are establishing closed-loop systems for packaging materials, working with
       recycling partners to convert used packaging back into new packaging materials.
The sustainability trend presents both opportunities and challenges for food processing companies:
Despite the prevailing price sensitivity in the Indian market, there is a growing trend toward
premiumization across various food categories. This trend is particularly evident among urban,
higher-income consumers who are willing to pay more for products that offer superior quality,
unique experiences, or specific attributes that align with their values and aspirations.
  •   Rising disposable incomes among the upper middle class and affluent consumers
  •   Increasing exposure to global food trends through travel and digital media
  •   Growing appreciation for craftsmanship, authenticity, and specialty ingredients
  •   Status signaling through consumption of premium food brands
  •   Search for new and unique culinary experiences
Premium Positioning Strategies:
  •    The concept of "affordable luxury" has gained traction, with consumers indulging in
       premium food products as a form of self-reward or small indulgence.
  •    According to consumer research by Ipsos, 58% of urban Indian consumers report treating
       themselves to premium food products at least once a month as a form of stress relief or
       personal celebration.
  •   This behavior intensified during and after the COVID-19 pandemic, as consumers sought
      comfort and enjoyment through food experiences when other recreational options were
      limited.
Premiumization Beyond Urban Metros:
  •   While premium food trends originated in metropolitan areas, they are increasingly
      penetrating Tier 2 and Tier 3 cities.
 •    A report by Technopak indicates that premium food sales in Tier 2 cities grew at 28% in
      2023, outpacing the 22% growth seen in metro areas, albeit from a smaller base.
 •    This geographic expansion is expanding the addressable market for premium offerings.
Balancing Premium and Value Offerings:
  •    Most successful food companies are developing tiered product portfolios that include
       premium, mainstream, and value offerings.
  •    This strategy allows them to capture value across different consumer segments and income
       levels while building aspirational brand perceptions.
  •    According to industry analysts, companies with effectively managed multi-tier strategies
       achieve 15-20% higher overall profitability compared to those focused exclusively on either
       premium or value segments.
The premiumization trend presents significant opportunities for margin enhancement and brand
building, but requires careful strategic execution:
The accelerating pace of urban life, increasing time pressure, and evolving consumption patterns
have driven significant growth in convenient food formats designed for easy preparation and on-
the-go consumption. This trend has been amplified by the post-pandemic shifts in work patterns and
lifestyle priorities.
  •    The ready-to-eat (RTE) and ready-to-cook (RTC) market in India was valued at
       approximately ₹4,800 crores in 2023 and is projected to reach ₹7,500 crores by 2026,
       growing at a CAGR of 16%.
  •  According to data from Nielsen, household penetration of RTE products in urban India has
     reached 32%, up from 18% in 2019.
 •   The category has expanded beyond traditional curry-and-rice combinations to include a
     diverse range of meal options, snacks, and breakfast solutions.
Convenient Packaging Formats:
  •   Single-serve packaging has gained significant traction, with unit sales growing at 28%
      annually compared to 11% for family-size packs.
 •    Resealable packaging formats have become increasingly prevalent, allowing for portion
      control and extended shelf life after opening.
 •    Microwaveable packaging that enables direct heating in the original container has seen
      adoption rates increase by 35% year-on-year.
 •    Tear-and-eat packaging that eliminates the need for utensils has become standard in many
      on-the-go snacking categories.
Meal Kit Solutions:
  •   Meal kits that provide pre-measured ingredients and simple instructions for home cooking
      have emerged as a rapidly growing category.
  •   This segment grew at 42% in 2023, albeit from a small base, with particularly strong
      adoption among young urban professionals.
  •   These solutions bridge the gap between convenience and the desire for fresh, home-cooked
      meals, offering a compromise that appeals to consumers who want to participate in meal
      preparation without the full effort.
Breakfast Solutions:
  •   The trend of replacing structured meals with multiple snacking occasions throughout the day
      has gained momentum, particularly among younger consumers.
  •   According to a consumer study by Mintel, 46% of urban millennials report regularly
      replacing at least one traditional meal with snacks, up from 31% in 2020.
  •   This has led to the development of more substantial and nutritionally balanced snack options
      that can serve as meal replacements.
Fresh-Cut and Minimally Processed Options:
  •    Reflecting the tension between convenience and freshness preferences, minimally processed
       fresh products have seen strong growth.
  •    Pre-cut fruits and vegetables, packaged salads, and fresh meal components have experienced
       a CAGR of 32% over the past three years.
  •    This segment appeals particularly to health-conscious consumers seeking convenience
       without compromising on nutritional value.
The convenience trend has significant implications for food processing companies:
  •     Need for investment in packaging innovation that enhances convenience while addressing
        sustainability concerns
  •     Requirement for product development that balances convenience with taste, nutrition, and
        clean label preferences
  •     Opportunity to leverage new preservation technologies that extend shelf life while
        maintaining freshness perceptions
  •     Need for strategic pricing that captures the value of convenience while remaining accessible
  •     Opportunity to develop hybrid products that combine convenience with customization
        possibilities
According to industry analysis by Bain & Company, companies that excel in convenient food
innovation achieve new product success rates 2.5 times higher than companies that focus primarily
on taste or cost optimization, highlighting the centrality of convenience to contemporary consumer
preferences.
  CHAPTER 2
Company Overview
2.1 Prakash Foods: Company Overview and Historical Development
Prakash Foods is a well-established grain refining and processing company headquartered in New
Delhi, with state-of-the-art manufacturing facilities located in Sonipat, Haryana. Founded in 1995
by Mr. Prakash, an entrepreneur with extensive experience in the grain processing industry and
strong connections with agricultural producers, the company has evolved from a modest grain
milling operation into a significant player in India's B2B food ingredient supply chain.
Historical Development:
Foundation Phase (1995-2000):
The company began operations with a single grain milling unit in Delhi's Narela industrial area,
focusing primarily on wheat processing and basic refining operations. With an initial investment of
approximately ₹60 lakhs and a team of just 12 employees, Mr. Prakash focused on building a
reputation for consistent quality and reliable supply. During this period, the company established its
first B2B relationships with local bakeries and small-scale food manufacturers in the Delhi-NCR
region.
Growth and Expansion (2001-2010):
This decade marked significant expansion for Prakash Foods, characterised by:
   •    Relocation to a larger manufacturing facility in Sonipat, Haryana in 2003
   •    Installation of advanced grain cleaning, sorting, and milling equipment imported from
        Germany
   •    Expansion of grain processing capabilities to include rice, corn, and pulses
   •    Development of customised grain refining processes for specific client requirements
   •    Building relationships with major food manufacturers including regional operations of
        Haldiram's
   •    Implementation of quality management systems and obtaining ISO 22000 certification in
        2008
   •    Development of R&D capabilities for grain modification and enhancement
By the end of this phase, the company had achieved an annual turnover of approximately ₹45 crores
and established itself as a preferred supplier for several medium to large food manufacturers in
North India.
Modernisation and Expansion (2011-2020):
This period was characterised by technological upgrades, capacity expansion, and client portfolio
diversification:
  •     Investment in fully automated processing lines with electronic sorting and quality control
        systems
  •     Expansion of production capacity from 50 MT/day to 200 MT/day
  •     Implementation of ERP systems for improved inventory management and production
        planning
  •     Securing major supply contracts with national food companies including Reliance Retail and
        expanded business with Haldiram's
  •     Obtaining FSSC 22000 certification and implementing HACCP systems
  •     Establishment of a dedicated R&D centre for grain modification and specialty ingredient
        development
  •     Development of capabilities in specialty grain processing including gluten modification,
        pre-gelatinisation, and enzyme treatment
Current Phase (2021-Present):
In recent years, Prakash Foods has focused on strategic growth initiatives:
  •     Expansion of manufacturing capacity with a new facility commissioned in 2022, increasing
        total capacity to 350 MT/day
  •     Investment in sustainable processing technologies including energy-efficient milling
        systems and water recycling
  •     Development of specialty grain ingredients focusing on nutritional enhancement and
        functional properties
  •     Strengthening of backward integration through direct farmer relationships and contract
        farming initiatives
  •     Digital transformation of supply chain management and quality assurance systems
  •     Implementation of blockchain-based traceability for premium product lines
  •     Expansion of client base to include multinational food manufacturers and quick-service
        restaurant chains
This evolution reflects the company's ability to adapt to changing market dynamics while
maintaining its core commitment to quality and reliability. From its humble beginnings, Prakash
Foods has grown to become a company with an annual turnover of approximately ₹120 crores,
employing over 180 people across its manufacturing, quality control, R&D, and administrative
functions.
2.2 Vision, Mission, and Core Values
Prakash Foods operates with a clear strategic direction defined by its vision, mission, and core
values, which collectively guide its business decisions, organisational culture, and long-term
objectives.
Vision:
To be India's most trusted partner in grain-based ingredients, delivering consistent quality,
innovative solutions, and reliable service that enable our customers' success and contribute to a
more sustainable food system.
This vision statement embodies several key aspirations:
  •     Building trusted partnerships rather than transactional relationships
  •     Delivering uncompromising quality consistency that meets exacting B2B standards
  •     Developing innovative grain processing solutions that add value for customers
  •     Supporting customer success through reliable service and collaborative problem-solving
  •     Contributing to sustainability in the food value chain through responsible practices
Mission:
Our mission is to transform raw agricultural commodities into high-quality, value-added grain
ingredients through advanced processing technologies, rigorous quality standards, and customer-
focused innovation, while maintaining sustainable and ethical business practices throughout our
supply chain.
This mission statement is operationalised through:
  •     Advanced grain processing and refining capabilities that enhance functional properties
  •     Rigorous quality control systems exceeding industry standards
  •     Customer-specific product development and customisation
  •     Ethical sourcing practices and fair relationships with farmers
  •     Continuous investment in process technologies and efficiency improvements
2.3 Product Portfolio and Market Positioning
Prakash Foods has developed a comprehensive portfolio of refined grain products and specialty
ingredients tailored to the specific needs of various food manufacturing segments. The company's
offerings span multiple grain types with varying levels of processing and customisation.
Product Categories:
1. Pulse and Legume Ingredients:
   •    Product Range: Refined pulse flours, protein concentrates, starches, and texturized vegetable
        proteins
   •    Processing Capabilities: Dehulling, splitting, milling, air classification, and heat treatment
   •    Unique Features: Enhanced digestibility, reduced anti-nutritional factors, and improved
        functionality
   •    Primary Applications: Plant-based foods, protein-enriched products, and traditional Indian
        foods
   •    Key Clients: Plant-based food manufacturers, protein supplement companies, and traditional
        food producers
   •    Production Volume: 50 MT/day across pulse ingredient categories
2. Specialty Grain Ingredients:
   •    Product Range: Multigrain blends, ancient grain ingredients, germinated grain flours, and
        grain-based texturizing agents
   •    Processing Capabilities: Custom blending, controlled germination, fermentation, and
        extrusion
   •    Unique Features: Enhanced nutritional profiles, unique textures, and specialized functional
        properties
   •    Primary Applications: Premium baked goods, health foods, and nutritional products
   •    Key Clients: Premium food brands, health food manufacturers, and innovative food startups
Client Relationships:
Haldiram's Partnership:
  •     Exclusive supplier of customized wheat flour blends for specific snack products
  •     Collaborative development of specialized grain ingredients for new product innovations
  •     Integrated quality control systems with direct data sharing
  •     8+ year relationship with progressive volume growth
Reliance Retail Collaboration:
  •     Primary supplier for private label flour and grain products
  •     Dedicated production capacity for Reliance specifications
  •     Joint development of nutritionally enhanced grain ingredients
  •     Traceability system integration for farm-to-shelf tracking
Other Major Relationships:
  •     Long-term supply agreements with three regional quick-service restaurant chains
  •     Strategic ingredient development partnerships with health food manufacturers
  •     Preferred supplier status with multiple bakery and snack food companies
This client portfolio, with a mix of major national brands and specialized manufacturers, provides
Prakash Foods with business stability while allowing for growth and innovation. The company's
focus on building deep, collaborative relationships rather than transactional commodity supply has
been key to its success in the competitive B2B ingredient market.
2.4 Operations and Quality Management
Prakash Foods has developed sophisticated operations and quality management systems to meet the
exacting standards of its B2B customers in the food manufacturing sector. The company's approach
combines advanced technology with rigorous procedures to ensure product safety, consistency, and
performance.
Manufacturing Facilities:
The company operates two state-of-the-art manufacturing facilities in Sonipat, Haryana:
Plant 1 (Established 2003, Upgraded 2015):
   •    120,000 sq. ft. manufacturing area on a 5-acre campus
   •    Production capacity of 200 MT/day across multiple grain categories
   •    6 dedicated processing lines with automated controls and monitoring
   •    Advanced grain cleaning and sorting systems using optical and density separation
   •    Moisture-controlled storage silos with 2,500 MT capacity
   •    Temperature and humidity-controlled finishing and packaging areas
   •    Integrated quality control laboratory and testing facilities
Plant 2 (Established 2022):
   •    150,000 sq. ft. manufacturing area on an 8-acre campus
   •    Production capacity of 150 MT/day with expansion potential to 250 MT/day
   •    4 highly automated processing lines with industry 4.0 capabilities
   •    Specialised equipment for heat treatment, enzyme modification, and extrusion processes
   •    Energy-efficient design with solar power supplementation
   •    Water recycling and waste management systems
   •    Dedicated R&D pilot plant and application testing kitchen
   •    Advanced quality control laboratory with research capabilities
Production Process Flow:
Prakash Foods employs a systematic process flow designed to ensure quality, efficiency, and
traceability:
   1. Raw Material Sourcing and Inspection:
           •    Procurement from approved suppliers and contract farming programs
           •    Rigorous incoming quality inspection for moisture, protein content, impurities, and
                mycotoxins
           •    Segregation by quality grades and specifications
           •    Digital documentation of source, quality parameters, and acceptance criteria
   2. Pre-Processing:
           •    Cleaning through multiple stages (aspiration, sieving, de-stoning, magnetic
                separation)
           •    Conditioning to optimal moisture levels for processing
           •    Preliminary sorting and grading
           •    Quality verification before main processing
   3. Primary Processing:
       •    Milling with controlled temperature and particle size distribution
       •    Separation into various fractions (flours, semolina, bran)
       •    Sifting and classification by particle size
       •    In-process quality monitoring and adjustment
4.   Secondary Processing (for specialty products):
       •    Heat treatment for enzyme inactivation or starch modification
       •    Enzymatic treatment for specific functional properties
       •    Blending for custom formulations
       •    Special treatments (pre-gelatinization, stabilization, texturization)
5.   Quality Control and Testing:
       •    Comprehensive testing of physical, chemical, and microbiological parameters
       •    Functional property verification for application-specific requirements
       •    Retention samples from each production batch
       •    Certificate of Analysis generation for customer documentation
6.   Packaging and Storage:
       •    Controlled atmosphere packaging for sensitive products
       •    Multiple packaging formats based on customer requirements (25kg bags, 50kg bags,
            1MT jumbo bags)
       •    Clearly labeled with product specifications, batch numbers, and traceability
            information
       •    Hygienic storage with temperature and humidity monitoring
       •    FIFO (First In, First Out) inventory management
7.   Dispatch and Logistics:
       •    Final quality verification before dispatch
       •    Dedicated loading areas with hygiene controls
       •    GPS-tracked logistics for major clients
       •    Digital documentation and delivery confirmation
Quality Management Systems:
Prakash Foods implements comprehensive quality management systems integrated throughout its
operations:
Certifications and Standards:
  •     FSSC 22000 Food Safety System Certification
  •     ISO 9001:2015 Quality Management System
  •     HACCP (Hazard Analysis Critical Control Point) implementation
  •     BRC (British Retail Consortium) Global Standard for Food Safety
  •     FSSAI compliance with highest rating
  •     Kosher and Halal certifications for specific product lines
Quality Control Infrastructure:
  •     Fully equipped laboratory at each manufacturing facility
  •     Advanced analytical equipment including NIR (Near Infrared) analyzers, falling number
        devices, gluten analyzers, and rheological testing equipment
  •     Microbiological testing capabilities with dedicated clean room
  •     Sensory evaluation facilities for functional property assessment
  •     Shelf-life testing capabilities
Testing Parameters:
  •     Physical: Particle size distribution, color, moisture content, bulk density
  •     Chemical: Protein content, ash content, enzyme activity, starch damage, oxidation levels
  •     Microbiological: Total plate count, yeast and mold, pathogens, mycotoxins
  •     Functional: Water absorption, dough stability, gelatinization properties, viscosity profiles
  •     Contaminants: Heavy metals, pesticide residues, foreign matter
Quality Assurance Practices:
  •     Statistical process control for critical parameters
  •     Risk-based quality monitoring plan with increased frequency for critical points
  •     Regular internal audits and management reviews
  •     Supplier quality management program with performance metrics
  •     Customer complaint investigation and CAPA (Corrective Action Preventive Action) system
  •     Trend analysis of quality parameters to identify potential issues before failures occur
Supply Chain Management:
Prakash Foods has developed a robust supply chain management approach to ensure reliability,
quality, and cost-effectiveness:
Procurement Strategy:
  •     Direct relationships with farmer groups for premium grains
  •     Contract farming programs with specified cultivation practices
  •     Multiple sourcing regions to mitigate geographical risks
  •     Strategic relationships with key grain aggregators and traders
  •     Buffer inventory management for critical raw materials
Supplier Management:
  •     Comprehensive supplier qualification process
  •     Regular supplier audits and performance evaluations
  •     Technical support for quality improvement
  •     Long-term relationships with key suppliers
  •     Digital platform for supplier communication and documentation
Inventory Management:
  •     Real-time inventory tracking system
  •     Strategic safety stock levels based on usage patterns and lead times
  •     Climate-controlled storage for sensitive materials
  •     Batch traceability throughout the inventory lifecycle
  •     Automated reorder triggers based on forecasted demand
Logistics and Distribution:
  •     Dedicated logistics team for shipment planning and execution
  •     Qualified transport providers with hygiene standards for food ingredients
  •     Temperature monitoring during transit for sensitive products
  •     GPS tracking for high-value shipments
  •     Route optimisation for delivery efficiency
  •     Digital documentation and delivery confirmation
The combination of advanced facilities, rigorous processes, comprehensive quality systems, and
robust supply chain management enables Prakash Foods to meet the exacting requirements of major
food manufacturers while maintaining cost competitiveness in the B2B ingredient market.
2.6 Future Strategy and Growth Initiatives
Prakash Foods has developed a comprehensive strategic plan to guide its future growth and
evolution in the B2B grain ingredients market. This strategy builds on the company's established
strengths while responding to emerging market trends and opportunities.
4. Digital Transformation:
   •    Comprehensive implementation of integrated ERP system connecting all business functions
   •    Advanced analytics deployment for production optimization and quality prediction
   •    Enhanced customer interface through digital portal for ordering, specifications, and
        documentation
   •    IoT implementation in manufacturing for real-time process monitoring and control
   •    Digital supply chain management with improved visibility and predictive capabilities
5. Sustainability Leadership:
   •    Implementation of comprehensive sustainability roadmap with measurable targets
   •    30% reduction in carbon footprint per ton of production by 2030
   •    40% reduction in water usage through process optimization and recycling
   •    Zero-waste manufacturing through by-product valorization and circular economy
        approaches
   •    Expansion of sustainable sourcing program to cover 80% of raw material requirements
Growth Initiatives:
To execute this strategy, Prakash Foods has identified several specific growth initiatives:
1. Technology Partnerships:
   •   Collaboration with European process technology provider for exclusive implementation of
       advanced grain modification equipment
   •   Partnership with automation specialist for Industry 4.0 implementation
   •   Research partnership with food science university for fundamental grain functionality
       research
   •   Co-development agreement with enzyme technology company for natural modification
       processes
3. Sustainability Collaborations:
   •    Partnership with renewable energy provider for manufacturing facility implementation
   •    Agricultural sustainability initiative with NGO and farmer producer organizations
   •    Water conservation project with environmental engineering specialist
   •    Packaging sustainability program with packaging technology innovator
Financial Strategy:
To support these ambitious growth plans, Prakash Foods has developed a comprehensive financial
strategy:
Investment Planning:
  •    Total capital expenditure of ₹120 crores planned over the next five years
  •    Funding through combination of internal accruals (60%) and strategic debt (40%)
  •    Maintained focus on return on invested capital exceeding 18%
  •    Phased implementation aligned with market development and cash flow generation
  •    Annual R&D investment maintained at minimum 3.5% of revenue
Financial Targets:
Risk Management:
   •    Diversification of customer base with no single client exceeding 25% of revenue
   •    Geographic expansion of grain sourcing to mitigate climate and regional risks
   •    Technology investments balanced between proven solutions and innovation
   •    Phased implementation allowing adjustment based on market response
   •    Maintenance of strategic cash reserves for opportunistic investments
This forward-looking strategy positions Prakash Foods to evolve from a traditional grain processor
to an innovation-driven ingredient solutions provider, creating enhanced value for both customers
and stakeholders while building a more sustainable and resilient business model.
  CHAPTER 3: TASKS
   ASSIGNED AND
LEARNING OUTCOMES
During my one-month internship at Prakash Foods, I was assigned to the Finance and Supply Chain
department, working primarily under the supervision of Mr. Rajiv Kumar, the Finance Manager.
The internship was structured to provide me with comprehensive exposure to various financial and
operational aspects of a B2B grain processing business. Below are the key tasks I was assigned and
the learning outcomes from each:
Learning Experience:
This limitation highlighted the challenges of digital transformation in established manufacturing
operations. I learned about the importance of systems integration and data architecture in enabling
advanced analytics and decision support. I also gained appreciation for the change management
aspects of digital transformation, as technical solutions alone are insufficient without corresponding
process and behavioural changes.
Talent Development and Succession Planning:
The company faced challenges in developing and retaining specialized talent, particularly in
technical areas like cereal science, food technology, and advanced manufacturing. The specialized
knowledge required for successful grain processing operations was concentrated among a relatively
small group of experienced employees, creating potential continuity risks.
Learning Experience:
This limitation enhanced my understanding of human capital as a strategic resource, particularly in
knowledge-intensive operations. I learned about various approaches to knowledge management,
technical training programs, and succession planning processes. I also observed how the company
was addressing this challenge through formalised mentoring relationships, documented standard
operating procedures, and partnerships with educational institutions.
Balance Between Standardisation and Customisation:
The organisational structure and processes sometimes struggled to balance efficient standardised
operations with the flexibility required for client-specific customization. This created occasional
tensions between production efficiency goals and client responsiveness objectives.
Learning Experience:
This experience deepened my understanding of the strategic tradeoffs inherent in operations
management. I learned about concepts like mass customization, late-stage differentiation, and
modular production approaches that help reconcile seemingly competing objectives. I also gained
appreciation for the importance of cross-functional communication and aligned incentive structures
in managing these tensions effectively.
 CHAPTER 4:
CONCLUSION
My one-month internship at Prakash Foods has been an immensely valuable learning experience
that has significantly enhanced my understanding of financial management and operational aspects
of a B2B manufacturing business. This internship has provided me with practical insights that
complement the theoretical knowledge gained through my B.Com (H) coursework and has helped
me develop important professional skills that will be beneficial for my future career.
Based on my experiences and observations during the internship, I would like to offer the following
recommendations for Prakash Foods.
Books:
Arora, V. (2023). Food Processing Industry in India: Challenges and Opportunities. New Delhi:
Oxford University Press.
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Chennai: Vikatan Publishers.
Dwivedi, N. (2024). B2B Marketing and Client Management. New Delhi: Sage Publications.
Kumar, A., & Sharma, P. (2023). Supply Chain Management in Agricultural Processing. New
Delhi: PHI Learning.
Malhotra, R. (2022). Grain Processing Technologies: Principles and Applications. New Delhi: Tata
McGraw-Hill Education.
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Singh, J., & Kaur, G. (2023). Cereal Science and Technology: Processing Methods and Quality
Control. Ludhiana: Kalyani Publishers.
Trivedi, P. (2022). Working Capital Management: Theory and Applications. Ahmedabad: Naskar
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Sector. New Delhi: Ministry of Statistics and Programme Implementation, Government of India.
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of India.
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Potential. New Delhi: Government of India.
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Outlook. New Delhi: CII Publication.
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Market Assessment and Future Growth. New Delhi: FICCI.
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Companies: A Comparative Study." Indian Journal of Finance, 17(3), 45-62.
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Opportunity and Forecast 2024-2029. New Delhi: IMARC Publications.
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of Supply Chain Management, 12(2), 78-94.
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Gurgaon: KPMG India.
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Technopak Advisors.
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Opportunity. New Delhi: ASSOCHAM Publication.
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PricewaterhouseCoopers India.
Online Resources:
Food Processing Sector Skill Council. (2024). Industry Overview. Retrieved March 12, 2025, from
https://www.fpsc.in/industry-overview
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February 15, 2025, from https://www.gpia.in/standards-guidelines
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20, 2025, from https://iifpt.edu.in/research-publications
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www.investindia.gov.in/sector/food-processing
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Company Publications:
Prakash Foods. (2024). Annual Report 2023-24. New Delhi: Internal Publication.
Prakash Foods. (2023). Quality Control Manual for Grain Processing. New Delhi: Internal
Publication.
Prakash Foods. (2024). Standard Operating Procedures: Finance and Accounting. New Delhi:
Internal Publication.