JOB OBJECTIVE: Laboratory Coordinator Upcountry| C-CARE IMC
Job Details
Job Grade Level Senior management Employee Category Senior management
Department Laboratory Sub-Department Laboratory
Clinical/non-clinical Non-Clinical Patient Facing (Y/N) No
Direct Reports (Y/N) Yes Direct Report Job Grade Professional
Reporting Relationships
Reporting to (Functional) C-Care Uganda Laboratory Technical Manager.
Reporting to (Administrative) C-Care Uganda Laboratory Technical Manager.
Job Summary (Main Purpose)
Manages laboratory operations across C-Care IMC Upcountry, ensuring high-quality diagnostic services,
regulatory compliance, and operational efficiency. Oversees laboratory staff, test accuracy, and equipment
maintenance.
Main Duties/Responsibilities
1. Laboratory Operations & Quality Assurance
• Oversee daily operations of diagnostic and IMC laboratories in the upcountry.
• Ensure compliance with ISO 15189:2022 and international/national lab accreditation standards.
• Monitor laboratory workflows to optimize turnaround time and service efficiency.
• Implement quality assurance and control programs for reliable test results.
2. Regulatory Compliance & Risk Management
• Ensure strict adherence to biosafety and biosecurity regulations.
• Oversee the laboratory internal audits and prepare for external lab inspections.
• Oversee the Development of standard operating procedures (SOPs) for laboratory compliance.
• Work with medical teams to ensure accurate and timely diagnostic services.
3. Equipment Management.
• Monitor reagent usage and laboratory supply chain efficiency.
• Implement data-driven lab management systems for improved efficiency.
4. Financial & Business Performance
• Strengthen budgeting strategies to optimize Uganda’s lab resource utilization.
• Identify cost-saving opportunities without compromising quality.
• Oversee laboratory billing and revenue cycle management.
• Expand specialized diagnostic services to increase revenue streams.
5. Uganda Laboratory Staff Development
• Oversight of team of medical technologists and lab technicians.
• Ensure continuous training programs for laboratory staff.
• Foster a culture of safety, accuracy, and Laboratory excellence.
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Document: Job Objective
Key Relationships
Internal Contacts and purpose of interactions
• Clinical Teams – Ensures smooth laboratory operations.
• Finance & Procurement Teams – Manages budgeting and reagent procurement.
• Quality Assurance & Compliance Teams – Ensures adherence to lab safety standards.
• IT & Digital Transformation Teams – Implements LIS (Laboratory Information Systems).
External Contacts and purpose of interactions
• Regulatory & Accreditation Bodies (e.g. ISO, CAP, MOH) – Ensures lab compliance.
• Diagnostic Equipment Suppliers & Research Institutions – Implements new technologies.
• Insurance Companies & Corporate Clients – Develops partnerships for lab testing services.
Planning & Organising Duties
Planning Cycle Activity To Be Planned
Monthly • Track test turnaround times, financial performance, and
lab utilization.
• Assess reagent and consumable stock levels for efficient
supply chain management.
Quarterly • Review quality control, compliance, and efficiency
metrics.
• Conduct internal audits and prepare for accreditation
reviews.
Annual • Develop long-term laboratory expansion and technology
adoption strategies.
• Plan for new laboratory testing capabilities and
equipment upgrades.
Long-Term Planning • N/A
Key Skills and Competencies
Qualifications • Bachelor’s degree in Medical Laboratory Science.
Formal education required for • Management Training.
competence in the job
• Knowledge in ISO 15189:2022, Laboratory Quality
Management, or CAP Accreditation is preferred.
Experience • 5+ years in clinical laboratory operations and diagnostic
service leadership.
• Experience managing multi-site laboratory operations and
accreditation processes.
Knowledge & Technical • Strong expertise in clinical laboratory management,
Competencies quality assurance, and accreditation processes.
Registrations, Affiliations, Professional • Knowledge of laboratory diagnostics, automation in
Certifications
pathology, and lab workflow optimization.
Behavioural Competencies • Strong leadership and operational decision-making skills.
• Attention to detail and adherence to quality and
regulatory standards.
• Ability to drive continuous improvement in laboratory
services.
• Strong analytical and problem-solving mindset.
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Document: Job Objective
Please note that your Job / Service Objectives is not an exhaustive list of tasks and duties, but serves as a guideline for daily duties,
which may evolve from time to time according to the business requirements.
Document Details
Job Identifier CC/HR/FOR-001/V2/010221 Process Owner Chief People & Cont. Imp. Officer
Original Date Revision Date
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Document: Job Objective
