Laboratory Technician - Job Description
Title
Laboratory Technician
Reports To
Laboratory Manager
Summary
The Laboratory Technician is responsible for laboratory-based tasks, which include sampling, testing, measuring, recording and analyzing results in biological, chemical, physical and life sciences. The Laboratory Technician provides all the required technical support to enable the laboratory to function effectively whilst adhering to correct procedures and health and safety guidelines. The Laboratory Technician carries out fundamental tests as part of the scientific team. These tests assist in the advancement and development of modern medicine and science. The work plays an important role in the foundation stages of research and development (R&D) and in scientific analyses and investigation.
Core Competencies
         Customer Focus Communication Energy and Stress Team Work Quality Orientation Problem Solving Accountability and Dependability Operating Equipment Ethics and Integrity
Job Duties
     Perform laboratory tests in order to produce reliable and precise data to support scientific investigations. Record and report data from all analyses and tests in the prescribed time and form and maintain statistical records in accordance with laboratory procedures. Carry out routine tasks accurately and following strict methodologies to carry out analyses. Prepare specimens and samples. Construct, maintain and operate standard laboratory equipment, for example centrifuges, titrators, pipetting machines and pH meters.
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  Ensure the laboratory is well-stocked and resourced. Record and interpret results to present to senior colleagues. Use computers and perform mathematical calculations for the preparation of graphs. Keep up to date with technical developments, especially those which can save time and improve reliability. Demonstrate practical procedures. Conduct searches on identified topics relevant to the research. Follow and ensure strict safety procedures and safety checks. Make detailed observations; analyze data, and interpret results. Maintain laboratory equipment and inventory levels for laboratory supplies. Write reports, summaries, and protocols regarding experiments. Perform limited troubleshooting and calibration of instruments. Log in all samples from field or special request for routine, non-routine and other test. Use ICP for Fe and Mn analysis. Maintenance record binder. Prepare and send samples for third party analysis. File final report under direction. Organize all lab re-agents and update inventory spread sheets. Make call for information from field and other company. Communicate with third party calibration. Balance Ependorf pipette, chiller, drier, compressor, water deionizer. Prepare blind test samples and record maintenance. File all lab files except the record maintenance by person conducting the tests. Review incomplete samples. Back up total water analysis and sent reports. Responsible for lab cleaning, sample disposal, monthly inventory check, safety duties etc. Complete other duties as necessary.	
 
Requirements
                 Bachelors degree in a related scientific field. Chemical Technology program or equivalent. Must have a strong understanding of WHMIS and MSDS. Must be knowledgeable in health, safety and environmental standards. Knowledge of laboratory techniques, terminology, equipment and materials. Knowledge of the principles and practices of chemical, biological and physical testing and analyses including the preparation of materials, equipment and samples. Knowledge of arithmetic for use in computation of test results and analyses. Knowledge of data processing. Ability to use and maintain laboratory equipment for standard chemical, biological and physical testing. Ability to understand and follow written and oral instruction. Must have good written and verbal communication skills. Good eyesight and manual dexterity skills in laboratory manipulative techniques. Demonstrate applicable ethics and due diligence. Manage time effectively. Excellent presentation skills. Effective attention to detail and a high degree of accuracy. High level of integrity, confidentiality, and accountability.
Templates	
 and	
 policies	
 from	
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 BioAlliance	
 are	
 provided	
 for	
 clients	
 of	
 our	
 service.	
 Customers	
 may	
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 or	
  as	
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 PEI	
 BioAlliance	
 assumes	
 no	
 responsibility	
 for	
 the	
 enforcement	
 or	
 effectiveness	
 of	
  its	
 templates	
 and	
 policies.	
 Always	
 consult	
 legal	
 counsel	
 before	
 implementing	
 any	
 new	
 policies	
 or	
 procedures	
 at	
 your	
  organization.	
 
	
  Sound analytical thinking, planning, prioritization, and execution skills. Ability to respond appropriately in pressure situations with a calm and steady demeanour. Exposure to bacterial contamination during testing procedures.
Work Conditions
     Interacts with chemicals, elements and potential hazardous organisms. Manual dexterity required to use laboratory equipment, desktop computer and peripherals. Intermittent physical activity including standing, sitting and lifting. Manual dexterity required. Overtime as required.
Templates	
 and	
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 are	
 provided	
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 of	
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 Customers	
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 assumes	
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 for	
 the	
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 of	
  its	
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 and	
 policies.	
 Always	
 consult	
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 before	
 implementing	
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 new	
 policies	
 or	
 procedures	
 at	
 your	
  organization.	
 
Interview Questions  Laboratory Technician
Use the spaces provided to write down the applicants responses, as well as any additional notes you wish to make about their answers. 1. What prompted you to apply for this position?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
2. What are your career goals? Where do you hope to be in five years?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
3. What are the main factors that have driven your success?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
4. Describe the most exciting project youve worked on, and why?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
5. Tell me about a time when you had to balance multiple projects simultaneously.
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
6. Tell me about a time when you had to quickly analyze information, define the key points, and respond immediately or create a plan that produced positive results.
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
7. Describe three or four major accomplishments from the last year.
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
8. What is the biggest career mistake youve made so far? If given the chance to do it again, would you do it differently, why, and how?
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 before	
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  organization.	
 
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
9. What specific strengths do you bring to our organization?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
10. Have you developed, or created any successful projects/campaigns? Explain their development.
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
11. What areas are within your sphere of responsibility in your current position? How do, you make sure that you know what is happening (problems, changes, etc.)?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
12. Tell me about your experiences with the creation of research reports. Give me some examples of reports youve created in the past.
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
13. At what point do you find it necessary to bring others into your decision-making process? Why?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
14. How do you assemble relevant data to make your decisions? How do you know you have enough data?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
15. What were the main challenges you faced in your previous position?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
16. What do you think the main challenges will be at (Company Name)?
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 before	
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  organization.	
 
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
17. How well do you work under pressure? Provide an example.
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
18. What can you do for our organization that no one else can?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
19. What are your salary expectations?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
20. What questions do you have for us?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
21. What is your earliest date of availability?
________________________________________________________________ ________________________________________________________________ ________________________________________________________________
Templates	
 and	
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 are	
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 of	
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 Customers	
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 assumes	
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  its	
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 Always	
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 before	
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 new	
 policies	
 or	
 procedures	
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 your	
  organization.	
 
Job Posting  Laboratory Technician
(Company Name) requires a Laboratory Technician to be responsible for laboratory-based tasks, which will include sampling, testing, measuring, recording and analyzing results in biological, chemical, physical and life sciences. The Laboratory Technician will provide all the required technical support to enable the laboratory to function effectively whilst adhering to correct procedures and health and safety guidelines. The Laboratory Technician will carry out fundamental tests as part of the scientific team. These tests assist in the advancement and development of modern medicine and science. The work plays an important role in the foundation stages of research and development (R&D) and in scientific analysis and investigation. (Company Name) offers competitive salary packages, an incredible work environment, and career advancement opportunities. Qualified applicants should contact (Company Name) at: 	
  .
Templates	
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1. Customer Focus
Definition: Ensures and maintains customer satisfaction with the product and services offered by the organization.
2. Communication
Definition: Clearly conveys information to a variety of audiences using the tools necessary, engaging the audience to ensure the message is delivered and understood, creating a positive first impression with confidence and respect.
Key Actions
   Customer driven - is interested in the customer, greets them with a smile, makes eye contact, adapts pace and tone, is timely, observes customer to decide approach to use. Determines customer needs - asks open ended and probing questions, listens, allow customer to express themselves, confirms understanding, and uses positive body language. Presents solutions and any additional items or promotions of interest - shows possible solutions to customer's need, shows the added value of any up and cross selling opportunities. Overcomes or reduces objections - does not take no personally, clarifies objection and confirms understanding, maintains a positive tone and body language and suggests new solution. Confirms satisfaction and exceed expectations - asks questions to ensure satisfaction level, gets customer's commitment to reduce returns or cancellations, thanks the customer. Uses H.E.A.T. method for dissatisfied customers: Hears customer out - understands what they are upset about in order to accurately solve the issue; Empathizes - does not need to agree with customer but is able to understand their feelings of frustration; Apologizes - is sincere in their apology; Takes action - once the issue is clear, takes responsibility and finds a solution by taking action.
Key Actions
            Categorizes communication - separates information by importance, message, audience, priority and logic. Listens - understands and learns from what others say. Reading and comprehension - grasps the meaning of written information and applies it. Speaking - uses language that matches the message and the audience involved. Writing - conveys ideas and facts in writing using appropriate language the reader will understand. Is memorable -allows their personality to make an impression, says their name, is funny and personable. Maintains audience attention -engages the audience by using relevant information and varied tools such as voice inflection, body language, charts and analogies. Is receptive - adjusts solutions to the audience while keeping in mind audiences sensitivity (suggest blowing out the dust). Verifies understanding - makes certain that the message is understood by asking for paraphrasing and examples. Uses positive feedback - ensures that feedback is received constantly to set expectations and create friendly team competition. Speaks confidently - knows the product, service and company in order to speak with confidence. Boosts self esteem - is able to motivate consistently with specific feedback.
3. Energy & Stress
Definition: Consistently demonstrates high level of drive, infectious to the surrounding environment, and preserves effectiveness, drive and focus for extended periods of time, while maintaining composure in highly stressful or adverse situations.
4. Team Work
Definition: Promotes cooperation and commitment with the team towards the attainment of common goals. Gets others excited about and committed to furthering the organizations objectives. Enables cooperative and productive group interactions.
Key Actions
       Maintains effectiveness - ability to have remained accurate even after long hours on the job. Maintains stamina - continues to hold a high energy attitude even after long hours on the job. Keeps up motivation  sparks energy in the surrounding environment, maintaining a positive outlook. Completes high volumes of work - keeping a rapid pace without sacrificing accuracy. Handles high workloads, competing demands, vague assignments, interruptions, and distractions with poise and ease. Remains steady or thrives under pressure, using pressure to fuel productivity and efficiency. Stays calm and maintains focus in turbulent, threatening, or emergency situations. Makes rational decisions and
Key Actions
    Models commitment - leads by example and sets standards for professional behaviour. Knows and supports teammates work and deliverables Helps teammates who need or ask for support or assistance. Work as a team - ensures joint ownership of goal setting, commitments, and accomplishments. Involves everyone on the team. Establishes a team-like mentality, through sharing information or expertise, working together to solve problems, and putting team success first. Encouraging team unity through sharing of information and expertise. Assists with goal attainment - ensure that you are the catalyst for planning the goals. Does not take no personally - understand that a team mentality is not fool proof and sometimes the pieces will not
Templates	
 and	
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 provided	
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 of	
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 and	
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 Always	
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 before	
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  organization.	
 
	
 
continues to perform effectively. Provides direction in crisis situations - defuses potentially violent people or situations, calming others and removing them from harm.
	
 
match - highlights the positives to move along. Inspires - is able to inspire and motivate others to voluntarily follow direction, pursue and achieve goals, and adopt new positions and opinions. Addresses issues openly - sets standards for professional behaviour and helps those in need of assistance regardless of position. Joint ownership of goals - commitments and accomplishments involve everyone on the team. Prepares for group meetings by identifying the key issues, goals, and stakeholder expectations. Identifies resources that are most likely to help the group with its task. Clarifies the agenda and objectives, and allocates time for topics. Leads the group in its initial stages, outlining issues, communicating direction and desired outcomes, and helping participants understand their tasks, roles, and contributions to the process. Engages all members in the discussion. Builds on the ideas of contributors, while ensuring other members are not overwhelmed or discouraged from giving input. Sees when the group is off-track and redirects the conversation toward productive channels. Guides the discussion of complex or divisive issues to help members develop insights and remain engaged with the task. Judges when issues cannot be resolved in the group, and re-focuses the dialogue on the essential goals. Allows ownership of the process by group members. Highlights group successes, and builds a sense of shared accomplishment. Reinforces success by becoming an advocate for the group's decisions.
5. Quality Orientation
Definition: Completes tasks keeping in mind all aspects involved regardless of magnitude, checks tasks and processes while having attention to details.
6. Problem Solving
Definition: Resolves difficult and complicated challenges.
Key Actions
      Follows policies and procedures -able to follow set policies and procedures completely when tasking. Certifies high quality output - ensure that there is a consistent quality to the product or service delivered. Honours commitments - makes commitments attainable and realistic to ensure they are seen through. Has product knowledge -has knowledge of the product/service and continues to acquire knowledge to stay in the forefront of changes. Performs tasks with care - careful and zealous attention to the completion of required tasks. Sparks action - is able to consistently be a catalyst of action, can motivate a team or individual to make a change.
Key Actions
    Frames problems before trying to solve them - breaks down issues, identifies all of their facets, including hidden or tricky aspects. Shows insight about the cause of problems - generates a range of solutions and courses of action with benefits, costs and risks associated with each. Uses all sources available - considers all the resources available to pursue a solution, including asking for help, seeking advice and using others good ideas. Evaluates solutions - is able to select the best solution from all those available: considering consequences, looking beyond the obvious, and evaluating them after implementation to determine worth and impact. Addresses issues openly - sets standards for professional behaviour and helps those in need of assistance regardless of position.
7. Accountability and Dependability
Definition: takes personal responsibility for the quality and timeliness of work and achieves results with no oversight, including following guidelines, standards regulations and principles.
8. Operating Equipment
Definition: uses tools, machines and vehicles to transport or create products or services.
Key Actions
Key Actions
Templates	
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 Always	
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  organization.	
 
Attendance - maintains perfect attendance, following standards, policies and procedures including productivity standards, deadlines and work schedules. Stays focused - can continue to be productive regardless of interruptions and distractions. Maximizes time - is able to use time available to deliver quality work. Takes responsibility - does not make excuses for errors or problems, acknowledges and corrects mistakes. Does not diffuse blame and faces problems quickly and directly.
Learns functions - knows the purpose and limitations of equipment and practices safety when handling it, using it only for its intended purpose. Sets up - is able to set up and calibrate work equipment to meet standards. Conducts inspections - follows safety regulations to do routine inspections and adheres to maintenance schedules. Responds to malfunctions - is able to promptly respond to any issue, seeking assistance when necessary to ensure equipment is fully operational prior to using it again.
9. Ethics and Integrity
Definition: earns the trust and respect of others through consistent honesty and professionalism in all interactions. Diplomatically handles challenging or tense interpersonal situations
Key Actions
            Shows respect  ensures that communication and actions are always professional. Maintains confidentiality - at all times ensures that information available remains confidential. Is honest and straightforward - communicates in a timely fashion while maintaining peoples self esteem. Honours commitments - ensures commitments are realistic and carried through. Says what they mean and means what they say. Avoids situations that could be considered a conflict of interest. Adheres to a set of core values that match those of the organization. Is impartial - shows objectivity in decisions and actions. Strives to understand the data, the people, and their views before making decisions and taking action. Works through difficult or awkward interpersonal situations in a positive manner. Broaches sensitive issues ways that allow rational and open discussion. Focuses on issues and interests instead of people or positions, even when personally attacked. Delivers tough messages with sensitivity to minimize the negative impact on others; critiques constructively. Thoughtfully intervenes in conflicts to improve communication, diffuse tension, and resolve problems. Seeks to find common ground and preserve relationships.
Templates	
 and	
 policies	
 from	
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 are	
 provided	
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 clients	
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 Customers	
 may	
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 assumes	
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 effectiveness	
 of	
  its	
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 and	
 policies.	
 Always	
 consult	
 legal	
 counsel	
 before	
 implementing	
 any	
 new	
 policies	
 or	
 procedures	
 at	
 your	
  organization.