Your leave of absence
A quick-start guide to navigating
your time away from work.
1
Direct access portal
Click here to access your portal:
My Total Rewards via My IN-SITE by selecting the Manage/Request Leave of Absence
Can’t come in Need to send Time to go
today? Report an in documents? back to work after a
absence in seconds by Take a picture and continuous leave?
using your upload them in an Report your return in
Direct Access Portal* instant!** the portal!
*For Intermittent Absences
**Please submit your Release of Medical Records Authorization Form through your Direct Access Portal
2
Texting feature
You have opted in We have received This is Alight reaching
to receive updates your paperwork. out to confirm your
about your leave return to work. Are
via text. Reply STOP you still planning on
to stop HELP for returning on
help. Msg. & data We will notify you MM/DDYY?
rates may apply. regarding a decision
in the next 48
business hours. Log Yes
in to your LeavePro
Portal to see the
leave details. Thank you. We will
send another text on
the day you return for
final confirmation.
Opt-in to text messages Receive updates on Report your return
(found under “Profile” in leave status, documents to work with a
your Direct Access Portal) received and more! simple “yes” or “no.”
3
Chat with customer care
Alight LeavePro Chat
My leaves
Welcome
Plan a leave
Chat
Skip the Available Take any Open a leave, Available on
line and Monday through action you check for Mac and PC.
avoid hold Friday during can document Also available
times on standard do on a receipts on mobile
the phone business hours voice call and more! devices
4
Automated phone system
Check your
leave
balance
Report
intermittent
absences
Confirm
receipt of
paperwork
Confirm
delivery
of a baby Report
your return
to work
5
Customer care center
If your Direct Access options don’t fit your needs, please give us a
call and one of our representatives will be glad to assist!
Customer Care Center: 8:00 AM to 8:00 PM | Eastern Time
Phone Number: (866) 678-7114
MACY|1924|811945714300
