TEST 2

Part 1
1.
(A) He's …………………………. the shore.
(B) He's ……………………..in the sea.
(C) He's ………………………….. pole.
(D) He's getting into a ………..

2.
(A) A woman's standing on a ……………...
(B) A woman's wiping a …………………. with a
cloth.
(C) A woman's ……………………………… over her
arm.
(D) A woman's ……………………………….

3.
(A) A truck has stopped at a ………………..
(B) A man is ………………….. onto a cart.
(C) A man is kneeling on the ……………...
(D) Some boxes are stacked on the ………..
4.
(A) One of the women is ………………. ……………
(B) One of the women is …………………
(C) The women are ……………………….
(D) The women are ……………………….

5.
(A) Cars are ……………………………
(B) Plants are ……………………………..
(C) There are ………………. blocking a road.
(D) There are …………… set up in front of a
………………...

6.
(A) Some …………….. are seated in a ……………
area.
(B) Some ………………………… partitions.
(C) One of the women is handing out
..……………….
(D) One of the men is ……………. a counter.
 Part 2

7. …………………………… write the press release? 8. ……………..…. is the company’s …………………?

A. George can ……………………………. that. A. …………………… we went to work.
B. Press the red ………………. B. …………………………. is Mr. Lee.
C. At the new ………………. newsstand. C. …………………………………

9. ………………………………………….. the clients 10. Does Dr. Allen work at the ……………….. or at
tomorrow? a private …………………….?
A. After …………………………… A. …………………………….., I think.
B. I need to ……………………………………. B. We’ll need to ………………….. that.
C. The Dubai ……………………. C. An annual …………………..

11. …………………………………………….. for us to get 12. ……………… will the forklift be ……………………?
to the conference room? A. A fork and a …………..., please.
A. I haven’t heard from her, …………………. B. Probably ………………………..
B. It was a great …………………………… C. ………………… pairs.
C. Let’s ………………………….. at the train schedule.

13. …………………………………….. me to send you an 14. ………………….. to book a photographer for

appointment reminder? today’s ……………………………….?
A. ……………., I’d ………………………. that A. Oh, have you …………… it too?
B. The …………………………..downstairs B. …………………….. have it framed.
C. Do you accept …………………………….? C. ………. should have been here ……………..

15. …………………………………………. so slow today? 16. ……………………………… stock these shelves?

A. The …………………. is down that hall. A. The overnight ………………………………….
B. ………….. some updates are being …………. B. I haven’t ……………………...
C. Next year’s ……………………………... C. To make room for ……………………….

17. ………………………. bottles can these machines 18. Aren’t these hiking boots supposed to be
produce ………………………? …………………….. ?
A. Mainly soft ……….. and ……………………. A. Oh yes, ………………………………..
B. I just started …………………………….. B. Let’s pose for a ………………….
C. It stays fresh for ……………………….. C. No, we haven’t …………………..

19. Do we have ………………………….. to finish this 20. …………………………. usually start packing for a
report? trip?
A. She …………………………your newspaper. A. A round-trip ………………..
B. I’ll …………………….. my next appointment. B. About ……………………… ………………
C. It’s a ………………………….trail. C. They delivered the ……………………
21. I’m going to …………………………….. at 22. …………………………………….. we have a sign-up
lunchtime. sheet available?
A. Oh, I’ll be …………………………… then. A. I just ……………………………….. the heat.
B. He took a …………………….. B. ………………. here, please.
C. A copy of the ………………………….. C. ……………………………………..

23. They’re going to give each of us copies of the 24. What do …………………………………. for a living
……………………………., aren’t they? ………………………………?
A. No, I don’t ………………………….. A. About ………………………………. away.
B. I can ……………… that for you …………. B. …………………. the car manufacturing plant.
C. I’d better ………………………. about that. C. Yes, the ……………………… furniture’s new.

25. …………………………. add toner to the …………..? 26. ………………………………………. a link to that
A. …………………………. made of stone. company’s Website?
B. ………………….. we ran out. A. ………………………. isn't working right now
C. ………………………………. are on the box. B. Express ……………………….., please.
C. ……….., I’ll drive you to the ………………..

27. Isn’t the air conditioner set to ……………… 28. Oh, there’s no …………. …………………….
………………………? A. A six-week ………………………….
A. …………, we always ………………………. B. It’s about ……………………….
B. He’s going to be ………………………. C. They took an …………………………
C. Hair …………………… are in aisle four.

29. ………………………………………….. to have my car 30. To get into the building, do I use an …………….
engine checked? or a ……………………?
A. ………………………….. – thanks, though. A. A ………………………………...
B. The mechanic …………………………………. B. …………. ………………….. on the keypad.
C. In …………………… of every year. C. The exit is ……………………………..

31. The order can still ……………………., right?

A. That ………………. is very ………………..
B. I still ……………………………………, too.
C. …………………………
 Part 3
32-34
W-Am Hello, Forest Grove ………………………
32. Why is the man calling?
Services. ………………………………….?
(A) To rent a facility
(B) To hire a photographer
M-Cn Hi, I'd like to get a ……………………… to
(C) To request a price list
cover our event. It's a charity basketball game next
(D) To schedule a repair
Tuesday night. I was hoping to get Thomas
Zukowski. He works for you, right?
33. What problem does the woman mention?
(A) Her employee does not have transportation.
W-Am Yes, but unfortunately, Thomas doesn't
(B) Her service does not cover sports events.
usually ………….. ……………………..
(C) The weather will be bad on Tuesday.
(D) The time the man requested is too late.
M-Cn Oh, too bad. Could you recommend
somebody else?
34. What does the woman say she will do?
(A) Issue a refund
W-Am Before I do that, ………………………. He might
(B) Cancel an order
make an exception. Tom does love
(C) Talk to an employee
basketball.
(D) E-mail her manager

35-37
M-Cn Good morning. It looks like we received 35. Where most likely are the speakers?
a lot of new ………………………….. last night. (A) In a restaurant
(B) In a school
W-Br Yes, I saw that when I got in this morning. (C) In a warehouse
Can you ……………… all of them by yourself? (D) In a library

M-Cn Well, there are ……………….., I may not be 36. Why do the speakers mention Maria Jeong?
able to ………………………………… today. (A) She placed a very large order.
(B) She wants to replace a product.
W-Br OK. I'll call Maria Jeong and ask if she can (C) She is unable to work today.
come in …………………………………….. (D) She may be able to help with a task.

M-Cn That'd be great. We also ………………… 37. What will the man probably do next?
that big shipment for the Henderson order. We (A) Pack an order
finally got all of the items in. (B) Call a colleague
(C) Process a refund
W-Br Oh, yes, do that first. (D) Write to a customer
38-40
M-Au Haruna, we've planned most of the details 38. What do the speakers need to choose?
for the corporate …………….., including housing and (A) An introductory activity for a retreat
most activities, but we still need to decide (B) A residential site for a retreat
……………………….. for Saturday's closing …………….. (C) Decorations for a party
(D) A location for a dinner
W-Am Yes, I sent you several menus. Did you like
any of the …………….? McNally's is ……………….. 39. What do the speakers like about McNally's?
(A) It is nearby.
M-Au Yes, that would be convenient. We could (B) It is open late.
even walk there from the hotel. But the …………. (C) It is highly recommended.
are a little high. (D) It has been remodeled.

W-Am I agree. But I could see if they can offer us 40. What does the woman offer to do?
a ……………… catering rate, rather than ordering (A) See what the retreat attendees prefer
off the regular menu. (B) Find an alternative site
(C) Discuss pricing options
(D) Contact a hotel

41-43
W-Am Janelle and Rico, could you give me an 41. What does the speakers' company produce?
update on how our new ………………. records (A) Computers
……………….is coming? (B) Software
(C) Web sites
W-Br Sure. Per the customer's request, I've (D) Medical equipment
updated the logo and changed the font.
42. What does the man say has been helpful?
M-Cn The …………………. has communicated with us (A) Focus group data
a lot on this project. …………………… ………………. at (B) An engineering consultant
every stage of the process has been helpful. (C) A search engine
(D) Customer feedback
W-Am Excellent. It sounds like we're on schedule
for completing our beta version. Then we can 43. What is the next step in the project that the
……….. it off to our ………………………. speakers are discussing?
(A) Giving a presentation to the client
(B) Sending a product to another group in
the company
(C) Creating a schedule for the next phase
of development
(D) Determining the price of a product
44-46
M-Cn Hello, this is lan Nelson from Regal 44. What is the purpose of the phone call?
Bathrooms. I'm following up to …………………. that (A) To help a customer choose a product
you're ………………………. the job our workers did in (B) To check on a customer's satisfaction
your house. (C) To inform a customer of a price estimate
(D) To advertise a special offer
W-Am Thank you for calling. Yes. They did a
……………... The bathroom floor was replaced, and 45. What does the man say about replacing
the new tile looks great. …………………… with the kitchen cabinets?
job. (A) He guarantees his company will do a
good job.
M-Cn That's good to hear. If there are ………… you (B) His company is too busy to do the work.
need done, I hope you'll reach out to us again. (C) His company does not do that type of work.
(D) He thinks it will be an expensive job.
W-Am That reminds me. I was thinking of
replacing my …………………………………….. Is that 46. What will the man most likely do next?
something you'd possibly do? (A) Send workers to the woman's house
(B) Find a telephone number for the woman
M-Cn ……………………….., but I can recommend a (C) Check kitchen cabinet prices
company I often work with. Their customers have (D) Discuss a new product with some
been very satisfied. Let me get their …………………. workers
……………... One second.

W-Am Thanks.

47-49
W-Br My name is Laura. I refill my ……………… here 47. Where is the conversation taking place?
at this ………………….. once a month. But on (A) At a travel agency
Monday I'm going to …………….. abroad for work (B) At a pharmacy
for two months, and I wonder if I can get a two- (C) At a mobile phone store
month refill this time. (D) At a hotel

M-Cn It shouldn't be a ………….However, your 48. What does the woman say she will do at
doctor must send us the two-month prescription, lunch today?
so you ………………………….. her first. (A) Go to the airport
(B) Print out a ticket
W-Br Oh, I see. I'll …………………………….. during my (C) Register for a giveaway
lunch break today. When are you open until (D) Call a doctor
today?
49. What does the man offer to do?
M-Cn Until nine P.M. But once we receive your (A) Arrange a delivery
doctor's prescription, we can ………………… the (B) Postpone an appointment
medication directly ………………………….. (C) Check a discount rate
(D) Download an application
50-52
M-Au Miller's Sporting Goods. Joey speaking. 50. Where does the woman work?
(A) At a baseball stadium
W-Am Hello, I'm calling from West End ……….. (B) At a fitness center
…………... We're looking to make a big purchase for (C) At a shipping warehouse
our …………… ……. teams. Our equipment is getting (D) At a school
old, and we would like to get new uniforms too.
We have …………………………………………, though. 51. What is the woman concerned about?
(A) A store's closing time
M-Au Well, we do offer …………………. for bulk (B) Overall costs
purchases. And we have a number of price ranges (C) When an order will be received
for uniforms; many are very ………………... Let me (D) The color of some uniforms
get the …………………..……………, and you can discuss
the specifics. 52. What will the man do next?
(A) Look up some prices
(B) Package an order
(C) Call a manager
(D) Check the store's inventory

53-55
W-Br Hi, this is Gemini Flowers. I'm calling about 53. What problem does the woman mention?
the ………………….. you placed for your award (A) There is no time to create centerpieces.
luncheon on July twelfth. Unfortunately, our (B) The shop never received the man's
………………………………………………………… pink roses. order.
(C) A supplier cannot fulfill an order.
M-Cn Oh, no! ………….. matches our corporate (D) The wrong date is on the order form.
………………..! I ordered them especially for this
occasion! 54. What does the man say about his
company's logo?
W-Br I understand your disappointment, sir. (A) It was designed many years ago.
I can offer a ……………………………………….. on the (B) It contains the color pink.
total cost of your order and replace the pink roses (C) It won an award.
with yellow ones. (D) It features a drawing of flowers.

M-Cn Well, I didn't tell ………………………….. 55. What does the man mean when he says, "I
……………………... I suppose no one will really be suppose no one will really be disappointed"?
disappointed. (A) He will postpone the luncheon.
(B) He will accept the woman's offer.
(C) He will find a replacement award.
(D) He will modify the company's logo.
56-58
W-Br Unfortunately, our development team 56. What kind of company do the speakers most
has some bad news. It turns out we'll need to push likely work for?
back the ……………. of the prototype motor we've (A) Manufacturing
been ……………………. for our client. (B) Financial
(C) Publishing
M-Cn Uh-oh. Why will there be ………………? (D) Educational

W-Br Well, some of the components we received 57. What problem are the speakers discussing?
to build the prototype are failing initial tests, so we (A) A pause while more funding is obtained
won't be able to …………………………… deadline. (B) A delay in making a delivery
Janet, could you ……………………………… (C) A need for the company to relocate
…………………? (D) The loss of some experienced staff

W-Am Yes, I'll ……………………….right away. 58. What does the man request?
(A) A report from the client
M-Cn And I'd like the development team to start (B) A faster pace of work
giving me ………… briefings about ……………. on this (C) Additional employees
issue. (D) Daily updates from the team

59-61
W-Br Good evening. Legend Hotel. How may I help 59. What does the woman say about Central
you? Airport?
(A) The airport operates two shuttles.
M-Au Hello. I'm at the local airport. Does the (B) There are not enough people working there.
hotel run …………………………………….. to here? (C) It is not far from the Legend Hotel.
(D) It is more modern than the local airport.
W-Br We usually don't, but... was your flight
originally scheduled for Central Airport? 60. Why does the man say, "That's good news"?
(A) He will be able to take a shuttle to the hotel.
M-Au It was, but apparently there's a problem at (B) His flight was rescheduled.
Central. (C) Central Airport will reopen soon.
(D) He will be able to change his hotel reservation.
W-Br Yes, there's a …………………………….., but
several flights have been rerouted to the local 61. What will the woman do for the man?
airport. We have started running an ……………. (A) Give him the shuttle company's phone number
………………………………………………… this Morning. (B) Find information about Central Airport
(C) Give him a discount on his reservation
M-Au OK. That's good news. …………………………….. (D) Make sure that his room has been prepared
………………………………?

W-Br Buses run every half hour. What's your

reservation number? I'll ensure that your
……………….. for you when you arrive.
62-64
M-Au Hi, Marla. I'm calling to check whether
………………….……………… my outline of the design
project for your apartment remodeling.
…………………… ……..………… to you yesterday.

W-Am Yes. Thank you for doing such a great job. I

really liked your idea of ……………………………………..
…………….. and creating an …………………. with the
living room.

M-Au Great. If everything looks good to you, I 62. What did the man do yesterday?
can start ordering the supplies tomorrow. (A) He visited a property.
(B) He contacted a supplier.
W-Am Actually, I don't like the …………………. you (C) He sent a plan.
picked for the kitchen. I like the …………… (D) He took some measurements.
ones much better. I know they are more
expensive, but it's a small space. 63. What does the woman say she likes?
(A) The cost the man has estimated
(B) The open-space design
(C) The colors the man has selected
(D) The remodeling timeline

64. Look at the graphic. How much will the

woman pay for each tile?
(A) $12.00
(B) $6.50
(C) $4.99
(D) $2.50
65-67
M-Cn Hi. I'd like to ………………………………. for a
………………………………… that will be visiting our
company from the first to the sixth of June. I need
………………………...

W-Br We do have availability for that period.

The type of room I recommend for you is normally
……………………. per night, but we can offer a
………………………………….
65. Why is the man calling?
M-Cn That'll work. Also, on June fifth, we want (A) To request a room change
to take our clients on a tour of the local (B) To make a group reservation
attractions. Could you help arrange that? (C) To order room service
(D) To complain about noise
W-Br We have an …………………………. here who'll be
able to help you. His name is Pablo Gonzales. I'll 66. Look at the graphic. Which room type does
connect you to his office once I've completed your the woman mention?
reservation. (A) Executive suite
(B) Deluxe double
(C) Standard king
(D) Single basic

67. Who is Pablo Gonzales?

(A) An accountant
(B) A client
(C) A bus driver
(D) An event planner
68-70
M-Au Hi, Joanna. The management group needs
to submit nominees for this year's ……………… for
outstanding employees. My supervisor wants to
know if any ………………………… have nominated
anyone yet.

W-Br Not yet, Charles. I e-mailed ………………..

about it a week ago, but I haven't heard
………………. yet. I'll have to follow up with the
……………………………………………… the deadline is 68. What is the conversation mainly about?
coming up. (A) A sales strategy
(B) An improvement in customer service
M-Au OK, well, I printed out a breakdown of (C) A new manager
the customer service representatives with ……. (D) An award
……………… five-star reviews from customers last
year. We had someone who was really …… 69. Who does the woman say she will send a
………………… reminder to?
(A) The management team
W-Br Those are ………………………………... Could you (B) The customer service representatives
go ahead and submit a nomination? (C) A magazine editor
(D) A repair technician

70. Look at the graphic. Which representative is

the man most likely talking about?
(A) Jorge
(B) Rebecca
(C) Jada
(D) Kent
 Part 4
71-73
71. What product is being discussed?
Hello and welcome to the ………………….. Ways
A. Athletic shoes
Exhibition here in San Antonio. My name is Hiroki, B. A tablet computer
C. An exercise bike
and I work at Cambria …………………… Today, I'd like
D. A fitness tracking device
to show you a new personal ………….
72. How does the product differ from
…………………………………. my company just released.
competitors' products?
What makes our device unique is not its many A. It has more features.
B. It is lighter.
………………-it actually has all ………………. features as
C. It is easier to use.
the other fitness trackers. What sets ours apart is D. It is cheaper.
its …………………: it's ………………………… device
73. How can listeners get the product for free?
available. And by participating in today's session, A. By subscribing to a publication
B. By completing a survey
you'll get one to keep, at no cost to you! All you'll
C. By obtaining a coupon
have to do is …………………………. about your D. By referring a friend
exercise habits.

74-76
So now that you've all had a chance to see the 74. Where is the talk taking place?
A. At a hotel
…………….…….. of abstract ……………….., I'd like you
B. At a museum
to come out into the …………. with me, where our C. At a gardening store
D. At a paint factory
collection of eighteenth-century …………………………
is on display. This collection was generously 75. According to the speaker, what has Emily
Wellman recently done?
……………… to us by art collector Emily Wellman
A. She started a new business.
two months ago. I'll tell you about two sculptures B. She won an art contest.
C. She trained some employees.
in particular. Also, if you're interested in the
D. She made a donation.
collection more generally, I would highly
76. What does the speaker recommend that the
recommend the short …………… about the
listeners do?
collection, which is ……..……………. A. Watch a film
B. Visit the gift shop
………………….near the exit on the other side of the
C. Take free samples
garden. D. Attend a reception
77-79
Hi Mei-ling, this is Lee Sanders calling from Rose 77. What did the speaker do on Monday?
A. He met with the listener.
Avenue Properties. It was great ………………….
B. He worked late.
…………….., and I hope you're still considering C. He bought some furniture.
D. He rented a car.
………… the two-bedroom apartment I showed
you. You also asked about ………………………. next 78. What does the speaker say about a parking
garage?
door, and I wanted to get back to you to let you
A. It has a security system.
know that there are a few …………………... Anyway, B. It has spaces available.
C. It is accessible only to residents.
this is a very popular building, so let me know
D. It is usually full during the day.
………………………………………. That way, I can prepare
79. Why does the speaker say, "this is a very
all the necessary paperwork for the lease.
popular building"?
A. To present some positive reviews
B. To explain why a fee is expensive
C. To encourage a quick decision
D. To request that more staff be hired

80-82:
OK everyone, I have one final reminder before we 80. Who most likely are the listeners?
A. Health inspectors
end this meeting. Since all of the ……………… are
B. Maintenance workers
present, I want to remind you of an important step C. Hotel receptionists
D. Supermarket cashiers
in ……………………………………………. here at GL
………………………………. As you know, many of our 81. What is the purpose of the talk?
A. To review customer feedback
customers are part of our membership program,
B. To remind staff of a sales procedure
which means that they receive …………………………. C. To update staff on a safety policy
D. To demonstrate new equipment
their purchase when you swipe their ………………….
……. Please remember that it is our responsibility 82. What is available at the customer service
desk?
to ask customers for their membership card when
A. Instruction manuals
scanning their groceries. If a customer doesn't B. Membership applications
C. Discount coupons
have a membership card, make sure to mention
D. Catering menus
that …………………………………………….. at the
customer service desk.
83-85:
Good morning, SKL Radio listeners, and welcome 83. What is Ms. Goldberg's area of expertise?
A. Nonprofit management
to the Madison Business Show. Today I'll be
B. Career guidance
speaking to …………………………………….. counselor C. Event coordination
D. Personal finance
Tara Goldberg. Over this next hour, Ms. Goldberg
will outline ……………. for finding a profession that 84. What are listeners encouraged to do?
A. Call in with their opinions
matches your ………., interests, and personality.
B. Update their résumé
During the last part of the program, she'd like to C. Attend a seminar
D. Monitor household expenses
…………………, so we encourage you to ……..……..
when we open up our lines, and let us know 85. What does the speaker say will happen next
month?
………………………. Well, let me start off by saying
A. A class will be offered.
welcome, Ms. Goldberg. From what I understand, B. A schedule will change.
C. An interview will be conducted.
you're ………………………………… about this topic,
D. A book will become available.
which will be out in print next month.

86-88:
Hey Deepak, it's Donna. I'm looking over your 86. What industry does the speaker work in?
A. Real Estate
design for the magazine ……………………… for
B. Paper manufacturing
Langford Restaurant, and I wanted to give you my C. Advertising
D. Education
………………. It isn't what I was expecting. Langford
Restaurant has always preferred very ………………. 87. Why does the speaker say, "It isn't what I
was expecting"?
…………………………, and this one that you made is
A. To explain that a project is unique
quite ………………... I'm sorry I didn't mention the B. To express disapproval for a design
C. To suggest that a project's deadline be
client's preference before-I know this is your ……...
changed
………. working with them. You know, …….. D. To indicate surprise at an increase in sales
………………….. Adam to help you out? He's
88. What does the speaker suggest the listener
………….………… Langford Restaurant ………………. do?
A. Apply for a promotion
……………. Thanks, Deepak. I'll talk to you later.
B. Attend a press conference
C. Take some time off
D. Consult with a coworker
89-91:
I'd like to take a minute to discuss the ………… 89. What is the speaker mainly discussing?
A. Software upgrades
………………………………... I understand that many of
B. Company travel policies
you are planning to attend next month's C. Relocation plans
D. New employee trainings
…………………. in Scotland and need to book …………
……………….. soon. Before you make a reservation, 90. Why are the listeners told to contact Vadim?
A. To order new business cards
please send the ………………… to Vadim, our
B. To provide feedback on a workshop
business manager. He will ………. it and notify you C. To receive approval for a purchase
D. To accept an invitation to a conference
if the price of the flight is ……... ……………After that,
you may book your tickets. Remember that you 91. According to the speaker, what will the
company do at a later time?
will have to pay for your own meals while you're
A. Provide brochures
there, but you'll receive a ………… ……………………….. B. Send a contract
C. Ship equipment
within two to three weeks of your return.
D. Reimburse costs

92-94:
Thanks for coming to this department head 92. What does the speaker imply when she says,
"Who knows when that will be"?
meeting. Today our focus is budgeting. Our new
A. She does not understand a request.
video game is coming along, but ………………. the B. She needs employees to work faster.
C. She is uncertain when a project will be
release date's been pushed back. This means a lot
completed.
of our resources will be tied up until this project is D. She wants to hear from the audience.
…………………, but who knows when that will be. For
93. What is the topic of the meeting?
now, we need to ……………… in other places. So I'd A. Hiring a consultant
B. Marketing a product
like each of you to identify areas in your
C. Reducing expenses
department where you can make …………………….. D. Planning a trade show
I'm ready to set aside time to …………………………..
94. What does the speaker say she will set aside
…………………….. to review your departmental time to do?
A. Meet with employees individually
budgets. Let me know when you have time to do
B. Analyze data from a survey
this. C. Call potential clients
D. Draft a contract
95-97:
Hi. It's Maria, and I'm calling with some
information about the party that we're organizing
for Nadia's ………………….. Now, um... you and I
decided that the party would be on …………… And,
I'm really glad to hear that …………………. from the
95. Why is an event being held?
office are coming. But, unfortunately, it looks like A. To recognize a promotion
we can't use the coupon from Dinner Delights B. To celebrate a retirement
C. To commemorate a holiday
after all. We might want to make a
D. To announce a company merger
………………………….. someplace else... Also, Marc
96. Look at the graphic. Why is the speaker
agreed to play Nadia's favorite song on his guitar unable to use the coupon for the event?
during the party. Do you think you could make A. There are not enough people in the group.
B. The length of the event is too long.
……………………………………………. so that everyone C. All of the locations in the area are booked.
can sing along? D. The event will take place after the expiration
date.

97. What does the speaker ask the listener to

do?
A. Choose a menu
B. Send out invitations
C. Make copies of song lyrics
D. Hire a band
98-100
First, some great news to start the meeting-thanks
to this team's ……………….. product designs, our
line of Ruby Star appliances ………………….. all
competing appliances on ………………………………...
Well done! Now I want to discuss our revised
product development process. As you can see
from this flowchart, we’ve added a step
……………………………. "…………………….." and
"…………………..." This new step means you'll need
approval from the executive board before creating 98. What does the speaker say about the
your prototype. Lately, there's been some concern company's Ruby Star appliances?
A. They sold well last quarter.
about the ……………………….. being spent on B. They won a design award.
prototypes that never …………………………. This new C. They cost less than competing products.
D. They were reviewed in a trade magazine.
process will help our team become more
………………… and use time more ………………... 99. Look at the graphic. According to the
speaker, which step was recently added?
A. Submit a proposal
B. Build a model
C. Collect feedback
D. Make design revisions

100. What concern does the speaker mention?

A. Manufacturing materials are in short supply.
B. Customers are buying more appliances online.
C. Employees' time has been used inefficiently.
D. A production deadline has been changed.