Question 1

Correct
Score 1.00 out of 1.00

Mark question
Question statement

Why is supply management complicated for high-value products?

added value?
Select one:
a. Because it is more difficult to negotiate with companies with a high level of know-how.

b. Due to the difficulty in correctly defining all the requirements of the

good or service
The definition of requirements and specifications is much more complex (due to
general standard) in products with high added value, due to the complexity of the chain
of supply due to the multiple technologies, materials, and processes involved.

c. Because there are few local suppliers to compete on price and

quality
Feedback

The correct answer is: Due to the difficulty in correctly defining all the
requirements of the good or service

Question 2
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

What are the differences in the characteristics of the products between the
design in a channel for supply for storage or on demand?
Select one:

a. There are no differences

b. When we supply for storage, the forecasts must be

very reliable
In the case of supplying for stock, demand forecasts must be as accurate as possible.
reliable as possible, since otherwise we may find ourselves without enough stock
to meet the demands of our customers or, on the contrary, to continue with
stock quantities at the end of the product life cycle. In this way. Looking for
greater reliability in forecasts, the number of references with which it is possible
to work is lesser.

c. New items must be handled with stock since we are unaware

its selling power
Feedback

The correct answer is: When we provide for storage the

forecasts must be very reliable

Question 3
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

After reading the following news:

Every company must be prepared for product returns.

reason that it may be. The return involves the management of rules of
business, the change inventory, goods, transport and the requirements
regulations. We are referring to:
Select one:

a. To the supply

b. To planning

c. Upon return
This alternative is the right one.
Feedback

The correct answer is: To the refund

Question 4
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

What is the difference between the international logistics of a company with

global operations?
Select one:

a. In the difficulty of the company to manage the supply chain

b. They are not differentiated
Globalization is a feature that has intensified competition and forced
companies to operate globally to seek higher returns by optimizing
globally the supply chain.

c. It doesn't matter because its costs are small in comparison to

your sales
Feedback

The correct answer is: They do not differ

Question 5
Correct
Score 1.00 out of 1.00
 Mark question
Statement of the question
After watching the following video:

What does logistics mean as internal and external integration?

Select one:

a. Advantage in production (lower costs) and advantage in competitiveness

(lower prices)
CORRECT. This answer is fully correct according to the video.

b. Advantage in production (higher costs) and advantage in competitiveness

(lower prices)
Feedback

The correct answer is: Advantage in production (lower costs) and advantage in
competitiveness (lower prices)

Question 6
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

Which of the following concepts belong to logistics costs:

Select one:
a. Necessary costs to maintain a project, processing line or
a team in operation.
b. It is everything that groups the costs attached to the functions of the
company in supply,

c. It is the expense or cost of producing all the items sold during

an accounting period. Each unit sold has a cost of goods sold or cost
of the goods sold.
Incorrect answer this concept corresponds to the cost of sales.
Feedback

The correct answers are: It is everything that groups the costs attached to the
functions of the company in supply, it is the expense or cost of production
all items sold during an accounting period. Each unit sold
it has a cost of sales or cost of goods sold.

Question 7
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

The responsibility of selecting and evaluating suppliers, reviewing

specifications, first and main contact with the suppliers and
determine the method of awarding procurement contracts
denomination:
Select one:

It is the responsibility of the Transport function.

b. It is the responsibility of the purchasing function.
Correct answer. The responsibility of selecting and evaluating suppliers,
review specifications, first and primary contact with suppliers and determine
The method of contract award for procurement is called purchasing.

c. It is the responsibility of the Storage function

Feedback

The correct answer is: It is the responsibility of the purchasing function.

Question 8
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

The steps of the SCOR model are:

Select one:

a. Strategy, Process, Resource:

b. Performance, Resource, areas of performance

c. Strategy, Performance, Process, Resource:

The steps of SCOR are the Strategy that determines the requirements of
market, the Performance determines the requirements of the Supply Chain, the
Process: Determine the requirements of the processes, Resource is to determine the
capacities of resources. Correct answer.
Feedback

The correct answers are: Strategy, Process, Resource:, Strategy,

Rendimiento

Question 9
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

How many are the pillars to achieve excellence in the chain of

supply?
Select one:
a. Three: Human resources, organizational structure, and technologies of the
information

b. Four: Human resources, organizational structure, technologies of the

information and measurement tools
We need the four pillars to design, produce, and develop goods and
services according to the requirements and specifications of the clients.

c. One: The correct organizational structure stands on its own.

Feedback

The correct answer is: Four: Human resources, organizational structure,

information technologies and measurement tools

Question 10
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

Human resources, organization structure and design, technologies of

the information and measuring tools are pillars of:
Select one:

a. Dispatch Management:

b. Production area

c. Procurement and supply chain management:

four pillars on which to establish and efficiently develop purchasing management
and supply chain are Human resources, Structure and design of the
organization, Information Technologies and Measurement Tools. (Response
Correct
Feedback

The correct answer is: Purchasing and supply chain management:

After watching the following video:

What does the problem of manual packing consist of?
Select one:

a. The problem of manual packaging is that there are no workers or

sufficient material to carry it out, in addition movements are recorded
repetitive, routine, and inadequate posture.

b. The problem with manual packaging is that time is dedicated

excessive in carrying it out, in addition, repetitive movements are recorded,
routine and improper postures.
This is the correct answer. It is worth adding that to solve this problem the
entrepreneur implements an automatic packaging machine.

c. The problem of manual packing is that there is no material.

sufficient to carry it out.
Feedback

The correct answer is: The problem with manual packaging is that it
spends an excessive amount of time doing it, and movements are also recorded
repetitive, routine, and inappropriate postures.

Question 2
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

What kind of competitive priority do Bang&Olufsen or El Bulli offer?

clients?
Select one:

a. Cost and flexibility

b. Quality and service

c. Innovation
These companies aim to position themselves as leaders by developing products.
novel.
Feedback

The correct answer is: Innovation

Question 3
Correct
Score 1.00 out of 1.00

Mark question
Question statement

What is a 'city logistics' or urban distribution center?

Select one:

a. It is a single-mode logistics infrastructure, the road, that performs

consolidation and deconsolidation operations of loads for your
urban hair distribution. (Correct)
City logistics is a logistics infrastructure of a single mode, the road, that carries out
consolidation and deconsolidation operations of loads for capillary distribution
urban

b. It is a single-mode logistics infrastructure, air, that performs

consolidation and deconsolidation operations of loads for your
distribution at the airport.

c. It is a single-mode logistical infrastructure, the rail, that performs

consolidation and deconsolidation operations of loads for your
railway distribution

d. It is a single-mode logistics infrastructure, maritime, that performs

consolidation and deconsolidation operations of loads for your
distribution at the port
Feedback

The correct answer is: It is a single-mode logistics infrastructure, the

road, which performs consolidation and deconsolidation operations of
loads for your urban hair distribution.
Question 4
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

What key aspect is sought during the selection process?

suppliers?
Select one:

a. Find the cheapest.

b. Identify suppliers that meet the requirements.

The preparation of the preliminary requirements for the selection of suppliers, although
includes economic aspects, it is not intended for the final selection of
supplier, but only to select the most suitable.

c. Find competitors' suppliers to understand their costs.

Feedback

The correct answer is: Identify suppliers that meet the requirements.

Question 5
Incorrect
Score 0.00 out of 1.00

Mark question
Question statement

Why is procurement or purchasing management the first stage of

the logistics?
Select one:
a. Logistics has two key phases within the chain. The first is the
management of raw materials procurement, production, and adaptation
until the product is finished. The second is distribution.
Why distribution is the stage that impacts logistics the most.

b. Supply management is the starting point of any

logistics process. Regardless of the business model, every organization
business requires an Input to generate an Output. Correct

c. Why it may not be the most important activity of logistics but it is

it can be the most representative and questioned.
Feedback

The correct answer is: Procurement management is the starting point.

of any logistics process. Regardless of the business model, all
A business organization requires an Input to generate an Output. Correct.

Question 6
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

Why is procurement management or purchasing the first stage of

Logistics?
Select one:

a. Procurement management, more commonly known as purchasing management,

It is the starting point of any logistic process. In practical terms
this is explained as the acquisition of materials or finished products; the
hiring of the necessary resources to process them; the application of
technology or value addition to transform them and ultimately development
strategies for marketing them
purchasing or procurement management is the first stage of logistics because
the supply management, better known as procurement management, is the point of
departure of any logistics process. Practically, this is explained as the
acquisition of materials or finished products; the hiring of resources
necessary to process them; the application of technology or addition of value for
transform them and finally the development of strategies to market them
b. Production and consumption are influencing factors in development.
logistics during. This is due in part to the changes and evolution of the
productive systems that seek to satisfy different markets
using the same production centers as a basis.

c. A lack of inventory can mean the loss of a business and the

excess inventory can mean a decrease or loss of the
benefits of exercise
Feedback

The correct answer is: Procurement management, better known as

Purchasing management is the starting point of any logistics process. In
In practical terms, this is explained as the acquisition of materials or products.
finished; the hiring of the necessary resources to process them; the
application of technology or value addition to transform them and finally the
development of strategies to market them

Question 7
Correct
Score 1.00 out of 1.00

Mark question
Question statement

Why do companies maintain stocks?

Select one:

a. To invest the excess current assets.

b. To respond to the strategic needs of the company.

Stocks serve a purpose in the company. The normal situation is to guarantee a
service level defined in the company's strategy, but it can also have
other roles.

c. To avoid speculation from the competition

Feedback

The correct answer is: To respond to strategic needs of the

company.
Question 8
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question

After reading the following news:

Do Zara stores have a large warehouse?

Select one:

Yes, Zara stores have a large warehouse.

b. No, Zara does not have department stores in its shops.

This is the valid alternative. Amancio Ortega conceived a store where all his
The sales area is its warehouse, thus saving significant costs.
Feedback

The correct answer is: No, Zara does not have department stores in its stores.

Question 9
Correct
Score 1.00 out of 1.00

Mark question
Statement of the question
How is it possible that companies that work with long lead times are
able to stay in the market?
Select one:

They are in declining markets.

b. They are oriented towards market segments where that policy serves them
provides a competitive advantage
In almost all sectors, there are companies whose differential key lies in another attribute.
of the product, for example the price they achieve thanks to those long lead times.
However, that does not mean that lead time is not important at all.

c. Because their competitors also have long product cycles.

Feedback

The correct answer is: They are oriented towards market segments where that
politics gives them a competitive advantage

Question 10
Incorrect
Score 0.00 out of 1.00

Mark question
Statement of the question

Is the search for suppliers part of...?

Select one:

a. Planning

b. Purchases.
Where the first step in the search and selection of suppliers is to look for all the
possible suppliers we could rely on, obtain all the information
necessary for these, evaluate them according to determined criteria and, finally,
select the most suitable supplier or suppliers for the company.

c. Quality management:
Feedback

The correct answer is: Planning

In which type of company does storage not have as much
relevance as material handling?
Select one:

Olive oil producer.

b. Retail textile.

The logistics of companies in the textile sector are focused on the needs of
movements of a very large number of references (items, sizes, colors, etc.)
prioritizing movement over storage. Although the facilities of
retailers are huge, we should not confuse the need for large spaces
to carry out the movement of loads with the storage itself.

c. Wine cellar.

Feedback

The correct answer is: Textile retail.

Question 2
Incorrect

Score 0.00 out of 1.00

Mark question

Statement of the question

What is the Decoupling Point?

Select one:

a. It covers the time elapsed since the beginning of the 'delivery period and the
start of the productive maturation period of logistics. Correct Answer

b. It is when the impact of this discontinuity produced by the

variations on either side of the PPP are through inventory
c. It is the point at which the material is assigned to a specific customer. Before this
point, the materials can be assigned to any client, that is, they are
generics.

because this concept is the Customization Point

Feedback

The correct answer is: It covers the time elapsed since the beginning of
delivery period and the start of the productive maturation period of
logistics. Correct Answer

Question 3
Correct

Score 1.00 out of 1.00

Mark question

Question statement
After watching this video:

What are the five main outcomes of the Just In Time method?
(See only from minute 7, although it is interesting to see the entirety)
Select one:

Improves quality.

Improve quality.
increases storage efficiency. 5. Reduces damage.
This is the fully correct answer.

Feedback

La respuesta correcta es: 1. Mejora la calidad. 2. mejora la programación. 3.

improves handling.
damages.

Question 4
Incorrect

Score 0.00 out of 1.00

Mark question

Question statement

What does it mean for a company to have continuous inventory?

Select one:

a. That continuously performs inventory of merchandise.

b. That verifies the merchandise interactively supported by the WMS (Warehouse Management System)
Warehouse Management.

c. That through the annual inventories it guarantees the exact control of

existences.

It is possible that due to company policy, there is a need to conduct inventories.

periodic physicists once or twice a year, but in a well distribution center
managed, the differences between these periodic inventories and the continuous inventory
they should be minimal or even non-existent.

Feedback

The correct answer is: That verifies the merchandise interactively relying on
in the WMS (Warehouse Management System).

Question 5
Correct

Score 1.00 out of 1.00

Mark question

Statement of the question

Is the selection of a distribution strategy important for a

company?
Select one:

a. Yes, because the design of the supply chain affects the perceived value of the
client.

The distribution strategy affects key product factors such as price,

promotion and advertising.

b. It is not important at all.

Well, the competition is using the same strategy as I am.

Feedback

The correct answer is: Yes, because the design of the supply chain affects the
value perceived by the customer.

Question 6
Correct

Score 1.00 out of 1.00

Mark question

Question statement

After reading the following news:

The product that Moët sells is a product…..
Select one:

a reasonably high price and predominantly seasonal consumption and

a push strategy is used for its sale

This option is correct.

of low price and daily consumption and a pull strategy is used for its sale.

Feedback

The correct answer is: a reasonably high and consumable price

mostly seasonal and a push strategy is used for its sale

Question 7
Correct

Score 1.00 out of 1.00

Mark question

Statement of the question

What is the Economic Order Quantity Method?

Select one:

a. It is a universally accepted method for calculating sizing of

stock. It originates from the calculation of the quantity to be replenished that is made
minimum the set of costs involved in resupply, based on
in a deterministic, constant, and continuous review demand.
Economic Order Quantity method is a. It is a universally applicable method.
accepted to calculate the stock sizing. It originates from the calculation of
the amount to be restocked that minimizes the set of costs involved in the
replenishment, based on deterministic, constant, and review demand
continue.

It is the quantity of units in stock that we want to have available while none are available.
produce the delivery of the requested order to the supplier.

c. defines the point where, upon reaching the stock, we place the order. In this way the
the frequency of orders is determined by the sales pace and the level of
reorder point.

Feedback

The correct answer is: It is a universally accepted method for calculating the
stock sizing. It originates from the calculation of the quantity to
replenish that minimizes the set of costs involved in the
replenishment, based on a deterministic, constant demand and
continuous review.

Question 8
Correct

Score 1.00 out of 1.00

Mark question

Question statement

What fundamental characteristic should a management system have?

warehouse?
Select one:

a. Inventory control.

b. Operations management.

c. All answers are correct

Warehouse management systems (WMS) must meet both demands.
Well, the relationship between them is very clear. It is impossible to organize correctly the
human and technical resources of the distribution centers without correct and accurate
knowledge of the quantities of stocks and the locations where they are
they are found and it is necessary to carry out a proper management of operations to
to guarantee at all times the known logical situation of stocks to provide
response to customer requests.

Feedback

The correct answer is: All answers are correct

Question 9
Correct

Score 1.00 out of 1.00

Mark question

Statement of the question

Is the search for suppliers within...?

Select one:

a. Planning

Planning is part of defining orders with a size and a frequency.

that allows reducing stocks and their associated costs

b. Purchases.

c. Quality management:

Feedback

The correct answer is: Planning

Question 10
Correct
Score 1.00 out of 1.00

Mark question

Statement of the question

In this type of models, a fixed order time is established with the

the objective is to calculate the optimal time between orders that minimizes cost.
After that time, the inventory level is measured and the order is issued.
having previously calculated the maximum stock level. The previous
the concept refers to:
Select one:

a. Periodic Review Systems

Model types establish a fixed order time with the aim of calculating the
optimal time between orders that minimizes the cost. After that time, it is measured the
inventory level and the order is placed, having previously calculated the level
maximum stock

b. Non-Deterministic Models:

c. Continuous Review Systems:

d. Cost, Quality, and Deadline.

e. Price, Quality and Deadline.

f. Price, Quantity and Term.

Feedback

The correct answers are: Periodic Review Systems, Price, Quality and
Deadline.

The transportation operations consist of:

Reception of goods, quality and quantity control, classification and training
from shipments, management of customer loading media (pallets, containers, etc.)
labeling and marking, load preparation, picking and packing, pre-invoicing
expedition and delivery.
Select one:
a. True

INCORRECT. This definition corresponds to physical distribution operations.

Transport operations consist of consolidation, grouping, and deconsolidation.
organization of delivery routes, fleet rental, transit operations and dispatch
from customs.

b. False

Feedback

The correct answer is: False

Question 2
Incorrect

Score 0.00 out of 1.00

Mark question

Statement of the question

What method would you use in the search and selection of suppliers for the
provision of a maintenance cleaning service for its premises
bank offices?
Select one:

a. Negotiation

b. Bidding

c. Both methods to take advantage of each one of them

A maintenance cleaning service will not always be non-strategic.

Let's think about the cleaning of hotel rooms that is subcontracted to a
cleaning company. In this case, it not only has a significant impact on the
value chain, but it also significantly influences our business, as the
the two primary reasons a customer does not return to a hotel are a slow check-in and
a dirty room.

Feedback
The correct answer is: Tender

Question 3
Correct

Score 1.00 out of 1.00

Mark question

Statement of the question

Is it possible to proceed with the preparation of customer orders without having

Are all references in stock?
Select one:

a. No, it is impossible to organize.

Yes, preparing the order(s) sequentially from reference to reference.

As a consequence of the explanation of the previous question, we find that it can occur
the case of sequencing the input of suppliers and making a "reverse" preparation,
that is to say, instead of forming a multi-reference load unit for the customer
through a tour of the warehouse of the shipping cargo unit, the unit
The expedition occupies a fixed position for each client and we are doing the route.
with the unit of charge for each reference.

Yes, but it incurs a cost much higher than that of a normal preparation.

Feedback

The correct answer is: Yes, sequentially preparing the order/s.

reference to reference.

Question 4
Correct

Score 1.00 out of 1.00

 Mark question

Statement of the question

What is the main difference between a 3PL company and a 4PL?

Select one:

a. 4PL companies are supply chain integrators, they advise,

They design, build, and execute global solutions.

4PLs present and offer global supply chain solutions.

combining the skills of 3PL, technological services, and management of
processes.

b. There are no significant differences.

c. 3PLs are focused on the supply chain strategy.

Feedback

The correct answer is: 4PL companies are integrators of the supply chain.
supply, advise, design, build and implement global solutions.

Question 5
Correct

Score 1.00 out of 1.00

Mark question

Question statement

Coca-Cola uses a type of strategy called:

Select one:

a. Push
b. Pull

Correct. Correct since the demand is huge.

Feedback

The correct answer is: Pull

Question 6
Correct

Score 1.00 out of 1.00

Mark question

Statement of the question

Among all the tasks that can occur in warehouses, the two
fundamentals are:
Select one:

a. The processing of customers and the management of activities for attraction

clients.

b. The processing of orders and the management of activities for supply

from the customers' orders.

CORRECT. These are the two main tasks that can take place in warehouses.

Feedback

The correct answer is: The processing of orders and the management of the
activities for the supply of customer orders.

Question 7
Correct

Score 1.00 out of 1.00

 Mark question

Statement of the question

Is it possible to reduce the differences between one side and the other of the PPP? How?
Select one:

a. Yes, with more reliable forecasts.

b. Yes, by inventory.

Since on one side of the PPP we work with forecasts and on the other side we work with
real data, in the first case we work with push systems. That means that
we work for stock, so we reduce the fluctuations between real demand and
foreseen with the inventory.

c. No, it is impossible.

Feedback

The correct answer is: Yes, through inventory.

Question 8
Correct

Score 1.00 out of 1.00

Mark question

Statement of the question

Complete the following sentence with the correct answer. The perception of
purchasing area as an independent link in the chain of
supply, limits the generation of ________.
Select one:
a. Value

CORRECT. This is the correct word.

b. Color

Feedback

The correct answer is: Value

Question 9
Correct

Score 1.00 out of 1.00

Mark question

Statement of the question

Is the PPP of the same part of Zara's supply chain?

products that he designs six months in advance and the PPP of which
design with four weeks?
Select one:

a. Yes, the point where the customer's order arrives in the supply chain is
the same.

The point where the customer's order enters the supply chain is the same in
in both cases, since by definition it is at the Zara store where the order arrives from
client.

b. No, well some products are designed in advance for the season and others
inside her.

c. The PPP is not important as it does not provide any relevant information.

Feedback

The correct answer is: Yes, as the point where the customer's order arrives in the
The supply chain is the same.
Question 10
Correct

Score 1.00 out of 1.00

Mark question

Statement of the question

How do we calculate safety stock?

Select one:

with enough margin to avoid making mistakes.

b. Through the desired level of service or coverage.

The safety stock serves to maintain a certain level of service in

the product during the re-supply cycle.

c. Depending on the supply capacity of our supplier.

Feedback

The correct answer is: Through the desired level of service or coverage.