Name: Viswanath Narnavaram
Mob: +91 9000069626 | Email Id: viswanath.narnavaram@gavstech.com
PROFESSIONAL SUMMARY
▪ A dynamic professional with 6.10 years of rich experience in Support – Commvault
& Symantec NetBackup, Cohesity & Rubrik
▪ Adept at mapping client’s requirements, custom designing solutions &
troubleshooting for complex information systems management
▪ An effective communicator with excellent relationship management skills and strong
analytical, leadership, decision making & problem-solving abilities
EDUCATIONAL QUALIFICATION
▪ B. Tech (Computer Science) from JNTU, Anantapur.
PROFESSIONAL EXPERIENCE
▪ Installation/Configuration/Administration of Commvault & NetBackup environment for
UNIX, Linux and Windows Servers
▪ Plan Periodic & Regular Backup and System Documentation
▪ Support day to day activities ensuring Service Availability, Backup & Archiving Policy
Definition & Implementation, Various Performance Report Generation and
submission
▪ Backup Performance Tuning
TECHNICAL SKILLS
Exposure to Tools
Backup : Commvault Simpana V(11) & Symantec NetBackup V
(7.x,8.x,9.x), Cohesity V (6.x), Rubrik (6.X,7.x)
Storage / Hardware: IBM 3500, IBM 3584, HP ESL E-Series TL’s.
Ticketing Tool : Service Manager & Cherwell & OTRS
Name: Viswanath Narnavaram
Mob: +91 9000069626 | Email Id: viswanath.narnavaram@gavstech.com
ACCOMPLISHMENTS
● Rewarded and appercatied per my contribution for the migration project successfully completed
at CGI Groups
PROJECT DETAILS
Service Engineer 2, GAVS Technologies Pvt Ltd, Chennai, TN, India
Project Name : Providence St. Joseph Health , Domain : IBM Spectram and Cohesity
Duration : AUG 2024 – Till Date
Role : Service Engineer 2 Team Size : 9
Description:
Providence is a comprehensive health care organization in US, serving more people, advancing best
practices and continuing a more than 100-year tradition of serving the poor and vulnerable. Delivering
services across seven states, Providence is committed to touching millions of more lives and enhancing
the health of the American West to transform care for the next generation and beyond.
Responsibilities:
● Expertise in performing backup and restore operations using Cohesity, ensuring data
integrity, and implementing best practices for data protection and recovery.
● Proficient in administering and managing Cohesity’s backup tool, including
installation, configuration, and maintenance of backup policies and schedules.
● Design and implement effective backup policies based on business requirements,
including retention periods, frequency, and backup types, to optimize data protection
and minimize downtime.
● Monitor backup jobs, perform regular checks, and proactively address any issues or
failures. Configure and manage alerts to ensure timely notification of backup-related
incidents.
● Identify and troubleshoot backup-related issues promptly, analyse error logs, and
work towards resolution, ensuring minimal data loss and maximum availability.
Senior Backup Administrator, CGI Groups, Bangalore, KA, India
Project Name :Loreal
Domain : Commvault Duration : Apr 2023 – Aug 2024
Role : Senior Backup Administrator Team Size : 13
Name: Viswanath Narnavaram
Mob: +91 9000069626 | Email Id: viswanath.narnavaram@gavstech.com
Description:
CGI Inc. is a Canadian multinational information technology consulting and Software
Development company headquartered in Montreal, Quebec, Canada. CGI went public
in 1986 with a primary listing on the Toronto Stock Exchange.
Responsibilities:
● Monitoring and troubleshooting backup issues occurring in the environment.
● Performing all types of restores on Windows, UNIX, SQL, Oracle and VMware.
● Setting up data duplication disk pools and tape backup devices.
● Configuring VADP backups using the Venter server.
● Backing up a few client’s data on Amazon S3 Buckets.
● Discovering the VMs and configuring them for backups using the VADP method.
● Doing. VMDK full server restores to the requested data stores using VADP
restore method.
● VADP file level restores for Windows VM servers.
● Configuring Exchange backups.
● Creating new user and user groups as per the requirement in CommCell.
● Working Knowledge on Commserve, Media Agents and Client Configurations.
● Monitoring Auxiliary Copy and Data ageing job operations.
● Proficient on Commvault Client setup and different restore methodology.
● Knowledge of disaster recovering management concepts.
● Working on Commvault Reporting skill, Daily reporting, event, and error
reporting.
● Working on Archive retention, and Backup set.
● Working on Storage/ Schedule Policy Concept.
● Installation, Configuration, Administration and troubleshooting of Basic &
Dynamic Disks using Disk Management.
● Responsible for all disk-based backups to ensure data is appropriately backed up
and recoverable.
● Troubleshooting communication/functional issues against the Tape Libraries,
Media Agents and Commserve.
● Checking the Communication paths and accessibility by trouble shooting all
network related issues and Domain related issues.
● Monthly basis reports to client and customizing the reports as per the client
requirement
● Responsible for preparing client wise data capacity calculation reports and
investigating data growth rate.
● Providing backup support for distributed platforms for all Data Centres using
Commvault.
● Loading and Recalling Tape media from offsite as required.
Name: Viswanath Narnavaram
Mob: +91 9000069626 | Email Id: viswanath.narnavaram@gavstech.com
● Maintaining, monitoring and troubleshooting the Backup issues.
● Troubleshooting and resolving issues for the tape Libraries
● Responsible for Creating, Modifying and deleting Storage policy.
● Configuring and de-configuring the new backup jobs.
● Commvault Monitoring, Maintaining backup data.
● Working Knowledge on Commserve, Media Agents and Client Configurations.
● Monitoring Auxiliary Copy and Data ageing job operations.
● Managing the Backup infrastructure to ensure all Service Level Agreements are
met.
● Participating in daily, weekly team meetings.
● Proficient on Commvault Client setup and different restore methodology.
● Working Knowledge on NDMP backups.
Manager -Projects, Mother son sumi info tech limited, Noida, , India
Project Name :SMRC
Domain :Commvault and Netbackup Duration : July 2022 – Apr 2023
Role : Senior Administrator Team Size :8
Description:
Samvardhana Motherson International Ltd is an Indian multinational manufacturer of
automotive components, based in Noida. It makes wiring harnesses, plastic
components and rearview mirrors for passenger cars
Commvault Responsibilities:
● Monitoring and troubleshooting backup issues occurring in the environment.
● Performing all types of restores on Windows, UNIX, SQL, Oracle and VMware.
● Setting up data duplication disk pools and tape backup devices.
● Configuring VADP backups using the Venter server.
● Backing up a few client’s data on Amazon S3 Buckets.
● Discovering the VMs and configuring them for backups using the VADP method.
● Doing. VMDK full server restores to the requested data stores using VADP
restore method.
● VADP file level restores for Windows VM servers.
● Configuring Exchange backups.
● Creating new user and user groups as per the requirement in CommCell.
● Working Knowledge on Commserve, Media Agents and Client Configurations.
● Monitoring Auxiliary Copy and Data ageing job operations.
● Proficient on Commvault Client setup and different restore methodology.
● Knowledge of disaster recovering management concepts.
Name: Viswanath Narnavaram
Mob: +91 9000069626 | Email Id: viswanath.narnavaram@gavstech.com
● Working on Commvault Reporting skill, Daily reporting, event, and error
reporting.
● Working on Archive retention, and Backup set.
● Working on Storage/ Schedule Policy Concept.
● Installation, Configuration, Administration and troubleshooting of Basic &
Dynamic Disks using Disk Management.
● Responsible for all disk-based backups to ensure data is appropriately backed up
and recoverable.
● Troubleshooting communication/functional issues against the Tape Libraries,
Media Agents and Commserve.
● Checking the Communication paths and accessibility by trouble shooting all
network related issues and Domain related issues.
● Monthly basis reports to client and customizing the reports as per the client
requirement
● Responsible for preparing client wise data capacity calculation reports and
investigating data growth rate.
● Providing backup support for distributed platforms for all Data Centres using
Commvault.
● Loading and Recalling Tape media from offsite as required.
● Maintaining, monitoring and troubleshooting the Backup issues.
● Troubleshooting and resolving issues for the tape Libraries
● Responsible for Creating, Modifying and deleting Storage policy.
● Configuring and de-configuring the new backup jobs.
● Commvault Monitoring, Maintaining backup data.
● Working Knowledge on Commserve, Media Agents and Client Configurations.
● Monitoring Auxiliary Copy and Data ageing job operations.
● Managing the Backup infrastructure to ensure all Service Level Agreements are
met.
● Participating in daily, Weekly team meetings.
● Proficient on Commvault Client setup and different restore methodology.
● Working Knowledge on NDMP backups.
NetBackup Responsibilities: -
▪ Monitoring Active Monitor for any minor & major errors in backups, Restores or
any other NetBackup operations.
▪ Working primarily in UNIX and Windows, involving technologies in Symantec
NetBackup Tool.
▪ Setup, configuring and managing Symantec NetBackup server/client and tape
libraries.
Name: Viswanath Narnavaram
Mob: +91 9000069626 | Email Id: viswanath.narnavaram@gavstech.com
▪ Giving technical support to various clients, remotely working on a wide range of
Midrange and Enterprise Servers.
▪ Upgrading Symantec NetBackup versions.
▪ Updating Symantec NetBackup policies and procedures.
▪ Managing NDMP, Oracle, Exchange, SQL, DB2, VMware backups.
▪ Performing restore operations for file Exchange DBs, SQL DBs on request.
▪ Troubleshooting backup and restore issues based on the status codes.
▪ Troubleshooting and resolving missed and failed NetBackup backups.
▪ Installing and configuring Master, Media servers and Clients on various platforms.
▪ Working on tape drives issues and robots issues.
▪ Freezing and Unfreezing of the media based on the requirement.
▪ Decommissioning the client servers from policies based on approvals.
▪ Giving and taking handovers from the onshore team and communicating with
customers on a periodical basis.
▪ Backup support experience - responsible for the daily completion of all backups
and restores as well as ensuring that all resources needed to support those
functions are available.
▪ Performing Importing images to recover expired images and meeting up
customer expectations.
▪ Proficient in semantic NetBackup tape management, including volume groups,
pools, and retention policies.
▪ Configuring Symantec NetBackup policies, storage units and schedules.
▪ Performing tape rotations and Robot Inventory to update volume database.
▪ Monitoring NetBackup Master Server and Configuration of Storage Units.
▪ Configuring and managing SLPs, Storage Devices, and Volumes.
▪ Preparing various reports regarding backup failures, Health checks Report and
sharing among team.
▪ Having knowledge on ITIL.
▪ Creating and working on tickets assigned to our group and closing as per SLA
requirements.
▪ Monitoring the tape drives and preparing tape drive issues report.
▪ Initial hardware troubleshooting and escalating major hardware issue to
respective vendors.
▪ Loading and Recalling Tape media from offsite as required.
▪ Responsible for periodically checking the Master, media server and tape library
health check.
▪ Troubleshooting the backup issues by analysing the NetBackup logs.
▪ Worked on SQL, Oracle server backups and restorations using VERITAS
NetBackup.
Name: Viswanath Narnavaram
Mob: +91 9000069626 | Email Id: viswanath.narnavaram@gavstech.com
Manger-Projects , HCL Tech, Noidai, India
Project Name : AstraZeca
Domain : Cohesity Duration : Feb 2021– July 2022
Role : Senior Specialist Team Size : 11
Technologies : Cohesity
Description:
FACETS transformation project which includes transforming the entire healthcare processes from legacy
systems to Facets. Implemented the client's Managed care business for HMO, PPO, Medicare and
Medicaid The steps involved were vendor & delegates vendor management process.
Responsibilities:
▪ Hands on experience on both Unix and Windows Client servers Backup
configuration and managing the daily backups.
▪ Performing day to day operational administration tasks to ensure backups are
occurring and failures are being identified and addressed
▪ Resolution of tickets related to Backup infrastructure
▪ Monitor and maintain all backup infrastructure including servers, and disk arrays
▪ Configure the new build server’s backup and modify the existing server’s
configuration of backup for File System, VM backup, SQL database and Exchange
database.
▪ Configuring Managed volumes for the End applications to store their Data.
▪ Involved in configuration, upgrading, patching and troubleshooting on Clients and
Rubrik nodes.
▪ Performed daily data restoration processes for a Filesystem, VM restore, SQL
database
▪ Monitored and maintained managed volumes.
▪ Worked on backup documentation procedures for the Level 2 and level 1 support.
▪ Capacity report for the backup environment.
Cohesity Responsibilities: -
▪ Proficient in administering and managing Cohesity’s backup tool, including
installation, configuration, and maintenance of backup policies and schedules.
▪ Expertise in performing backup and restore operations using Cohesity, ensuring data
integrity, and implementing best practices for data protection and recovery.
▪ Design and implement effective backup policies based on business requirements,
including retention periods, frequency, and backup types, to optimize data protection
and minimize downtime.
▪ Monitor backup jobs, perform regular checks, and proactively address any issues or
failures. Configure and manage alerts to ensure timely notification of backup-related
incidents.
Name: Viswanath Narnavaram
Mob: +91 9000069626 | Email Id: viswanath.narnavaram@gavstech.com
▪ Identify and troubleshoot backup-related issues promptly, analyse error logs, and
work towards resolution, ensuring minimal data loss and maximum availability.
▪ Contribute to disaster recovery planning and implementation, leveraging Cohesity’s
backup capabilities to design and test recovery procedures, ensuring business
continuity in case of data loss or system failure.
▪ Maintain detailed documentation of backup processes, configurations, and recovery
procedures. Generate regular reports on backup status, success rates, and
adherence to backup policies.
▪ Collaborate with cross-functional teams to ensure seamless integration of Cohesity
backup solutions into existing infrastructure. Provide training and support to
end-users on backup processes and self-service restoration options.
▪ Ensure compliance with data protection regulations and industry best practices in
backup operations. Implement security measures, such as encryption and access
controls, to safeguard backed-up data.
▪ Stay updated with Cohesity’s backup tool advancements, explore new features, and
suggest enhancements to optimize backup and recovery processes, improve
efficiency, and enhance data protection capabilities.
Stroage & Backup Administrator,DXC Technologies , Haryana, India
Project Name :SBIC
Domain : Netbackup &Commvault Duration : Nov2019 – Jan 2021
Role : Stroage & Backup Administrator Team Size : 13
Responsibilities:
● Monitoring and troubleshooting backup issues occurring in the environment.
● Performing all types of restores on Windows, UNIX, SQL, Oracle and VMware.
● Setting up data duplication disk pools and tape backup devices.
● Configuring VADP backups using the Venter server.
● Backing up a few client’s data on Amazon S3 Buckets.
● Discovering the VMs and configuring them for backups using the VADP method.
● Doing. VMDK full server restores to the requested data stores using VADP
restore method.
● VADP file level restores for Windows VM servers.
● Configuring Exchange backups.
● Creating new user and user groups as per the requirement in CommCell.
● Working Knowledge on Commserve, Media Agents and Client Configurations.
● Monitoring Auxiliary Copy and Data ageing job operations.
● Proficient on Commvault Client setup and different restore methodology.
● Knowledge of disaster recovering management concepts.
Name: Viswanath Narnavaram
Mob: +91 9000069626 | Email Id: viswanath.narnavaram@gavstech.com
● Working on Commvault Reporting skill, Daily reporting, event, and error
reporting.
● Working on Archive retention, and Backup set.
● Working on Storage/ Schedule Policy Concept.
● Installation, Configuration, Administration and troubleshooting of Basic &
Dynamic Disks using Disk Management.
● Responsible for all disk-based backups to ensure data is appropriately backed up
and recoverable.
● Troubleshooting communication/functional issues against the Tape Libraries,
Media Agents and Commserve.
● Checking the Communication paths and accessibility by trouble shooting all
network related issues and Domain related issues.
● Monthly basis reports to client and customizing the reports as per the client
requirement
● Responsible for preparing client wise data capacity calculation reports and
investigating data growth rate.
● Providing backup support for distributed platforms for all Data Centres using
Commvault.
● Loading and Recalling Tape media from offsite as required.
● Maintaining, monitoring and troubleshooting the Backup issues.
● Troubleshooting and resolving issues for the tape Libraries
● Responsible for Creating, Modifying and deleting Storage policy.
● Configuring and de-configuring the new backup jobs.
● Commvault Monitoring, Maintaining backup data.
● Working Knowledge on Commserve, Media Agents and Client Configurations.
● Monitoring Auxiliary Copy and Data ageing job operations.
● Managing the Backup infrastructure to ensure all Service Level Agreements are
met.
● Participating in daily, weekly team meetings.
● Proficient on Commvault Client setup and different restore methodology.
● Working Knowledge on NDMP backups.
TRAININGS
● Gen AI Coursera
