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Muar, Muar >                     TBS (Terminal Bersepadu Selatan) ,                                                           Booking Reference No : N4F8A
Kuala Lumpur                                                                                                                   redBus Ticket ID : MYU8G85203561
Sunday, July 20, 2025, 11:30
 Terminal Ticket Number : MYG25070076833,MYG25070076832
        TRIP DETAILS
        Mayang Sari Express                                                             11:30 @ Terminal Bentayan Muar, 104, Jalan Maharani, 84000 Muar,
        Executive(2+1)                                                                  Johor, Malaysia.
                                                                                        Departure Time
        Phone
        BOARDING/DROPPING
        Muar                                              Terminal Bentayan Muar, 104, Jalan Mah             Tel: 069850284 , 0126580343 , 69520642
                                                          arani, 84000 Muar, Johor, Malaysia.
        Boarding Point     View on map                    Boarding Address                                   Phone
        TBS (Terminal Bersepadu Selatan)                  TBS (Terminal Bersepadu Selatan) Banda
                                                          r Tasik Selatan TBS link bridge, Bandar Ta
                                                          sek Selatan, 57100 Kuala Lumpur, Federa
                                                          l Territory of Kuala Lumpur, Malaysia.
        Dropping Point                                    Dropping Address
        TRAVELLER DETAILS
        ALI BIN ABU                              05             MYG25070076833
         Age 64                                  Seat           Ticket No
        Hasnah binti Sanip                       06             MYG25070076832
         Age 67                                  Seat           Ticket No
        CONTACT DETAILS
        Email: raudhatulmardhiah@gmail.com                                              Mobile: 60197192624
        Total Amount             : MYR 39.77
           Refund Guarantee
           Get 90% refund on base fare, if you cancel up to 2 hours before departure.
   Important Information
       Stated arrival time is estimation only, the exact arrival time will depend on the traffic condition and other external factors.
       This ticket is covered under Refund Guarantee. Cancel anytime up to 2 hours before departure to get 90% refund.
       You may be required to pay facilities charges at the terminal to generate the boarding pass
                                                                                   Terms and Conditions
                                                                                                3. Luggage per passenger, should not exceed 15Kg. redBus is not liable for any
1. redBus is only a bus ticket marketplace/agent and does not operate bus services on its          losses/damages to the luggage.
   own. It merely connects users with bus operators.
                                                                                                4. Passenger should not possess any prohibited drugs or any illegal items. Passengers
   redBus' responsibilities include:
                                                                                                   are solely responsible for such possession and the consequences thereafter.
    (1) Issuing a valid ticket/voucher (a ticket/voucher that will be accepted by the bus
   operator)                                                                                    5. In case a booking confirmation e-mail and SMS gets delayed or fails because of
                                                                                                   technical reasons or as a result of incorrect e-mail ID / phone number provided by the
   Cancellation time                                        Cancellation charges                   user, a ticket will be considered 'booked' as long as the ticket shows up on the booking
                                                                                                   confirmation page of redbus
    Before 20th Jul 09:30 AM                                 MYR 3.52 (10%)
    After 20th Jul 09:30 AM & Before 20th Jul 11:30 AM       MYR 31.68 (90%)                    6. Grievances and claims related to the bus journey should be reported to redBus
                                                                                                   support team within 10 days of your travel date.
     (4) Note : Partial cancellation is not allowed for this Ticket                             7. In case of inter-country travel, the bus coach will wait at most 20 minutes at
   redBus' responsibilities do NOT include:                                                        immigration checkpoint. Customers are required to make sure that they have all the
     (1) The bus operator's bus not departing / reaching on time                                   documentation required for embarkation. In case you need assistance approach the
     (2) Maintaining the quality of buses, staff behavior and punctuality.                         bus captains. If passenger is not able to complete the embarkation process within
     (3) The bus operator canceling the service due to unavoidable reasons.                        expected time and the bus leaves, it is passenger responsibility to arrange own
     (4) The baggage of the customer getting lost / stolen / damaged.                              transport to the destination
     (5) The customer waiting at the wrong boarding point (please call the bus operator to
                                                                                                8. Customers are responsible to make sure the selection on express bus/coach, traveling
   find out the exact boarding point if you are not a regular traveler on that particular
                                                                                                   date, time and destination are correct before making payment. By making payment
   bus).
                                                                                                   and booking tickets customers agree that they are the owners of the credit card or
     (6) The bus operator changing the boarding point and/or using a pick-up vehicle at
                                                                                                   own the paypal account depending upon the mode of payment.
   the boarding point to take customers to the bus departure point.
     (7) redBus will not be responsible for any sudden change in coaches, schedules,            9. Booking information is electronically stored in our system and is subject to conditions
   departure date & time, arrival date & time; loss or accident incurred while taking the          of contract. redBus will make all possible attempts to provide 100% uninterrupted or
   coach                                                                                           error-free functions on the website and mobile apps. However, in no event shall
                                                                                                   redBus be liable to the customer for any damage, including, but not limited to, service
2. Customers are required to present the NRIC/Passport Number/Driving License and
                                                                                                   interruptions, or any other circumstances beyond our reasonable control, any lost
   electronic receipt to the check-in counter at least 30 minutes before departure to
                                                                                                   profits, lost savings or other incidental, consequential, punitive, or special damages
   obtain the boarding ticket(s). Failing to do so, passengers may not be allowed to board
                                                                                                   arising out of the operation of or inability to operate this website or mobile apps.
   the bus. The company is not responsible for any loss of goods or property of the
   passengers and accident during the journey of your itinerary.                               10. Mandatory Seat-Belt Policy: As per regulatory requirements, all passengers are
                                                                                                   required to fasten their seat belts for the entire duration of the journey on any bus
                                                                                                   equipped with them. Failure to comply may result in a fine of up to RM300, issued by
                                                                                                   the authorities.
                                                                                               11. Journey Rest Stops: For journeys exceeding 4 hours in duration, the bus will make one
                                                                                                   scheduled rest stop of approximately 30-45 minutes. The exact timing and duration
                                                                                                   are at the discretion of the bus operator.
                                                                                               12. Intermediate Boarding & Dropping Points: The duration for stops at intermediate
                                                                                                   locations will be brief:
                                                                                                   Drop-off: Up to 5 minutes.
                                                                                                   Pick-up: Approximately 5-10 minutes.