Login

Once downloaded, Crew will be requested to enter the

necessary details in order to register the device with their
personal account.

For convenience purposes, the eCrew URLs are stored

on the app, hence there is no need to fill in the eCrew
URL.

Required info:

 Select the Airline from the list

 Crew ID
 Personal Password

This info will be submitted once.

NOTE:
Upon login, the device will be registered on Apple or
Google and this will engage the push notification and
auto login features.

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Configuration

There is no need for additional settings to be made by the AIMS Administrator through the eCrew
Configuration screen (AIMS 4.11.1 option).

Notifications

The Notifications board is a feature that provides an

overview of alerts and information about the crew’s details
(i.e. training records etc.) and/or schedule (i.e. Schedule
changes, bidding periods open etc.).

If notifications apply, the board will appear every time crew

access the app, but this functionality can be disengaged by
selecting the “Do not show this screen again” option.

In the event where important notifications apply, this

selection will be overridden and the message will appear
regardless (i.e. in cases where crew must check schedule
changes or discretion report and must acknowledge
messages).

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 eCrew app’s Menu

Tap on the Menu button

Home
Link back to the home page

Profile
View and/or edit profile (more details on the next
page)

Upload to Calendar
Manually import schedule to mobile calendar.

If no calendar is selected, the Settings tab will

appear where crew can make necessary settings.

Schedule Preferences
Check, download for offline use or clear the cached
schedule.

Settings
View and change calendar setting, set notification
modes, unregister device.

If a smart device is issued to crew by the airline

and there is a need to exchange a device between
crew or hand it over to Administration, before doing
so, crew can activate this option to ensure their ID
is unregistered from that particular device.

In doing so, they will essentially protect their

Auto-logon registration and future push
notifications will no longer be sent to that
device.

eCrew portal
Easy access to eCrew portal through the app.

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 Profile

The crew will be able to view and update their profile, if applicable.

Avatar
Tap on icon to upload a
profile picture.
If no avatar is saved,
then the crew’s initials
will be displayed

Personal Details
Name, Gender, Marital
Status, DOB

Contact Details
Email, phone numbers,
Next of Kin, Address
Password etc.
eCrew or Family
Password

Security
Who can view what,
Schedule Change
Passport Details Notifications

Preferences
Default Times and
Language, Language
spoken etc.

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Dark Theme

Choose Profile > Preferences > General > Theme and select Night Mode always on.

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Schedule Preferences

Crew can perform 3 actions here.

Show Schedule Download Schedule for offline Clear saved schedule details
use
Select a custom Schedule Download the current schedule Tap <Go> to clear all saved
period to view period or a custom one for details available for offline use
offline use

.
 Main screen

The main screen is divided into 3 key areas:

1. eCrew app Menu

2. Home screen
3. Tab bar. At the bottom of the app screen – allows crew to quickly switch between different
options of the app
 My Schedule,
 Flight Info,
 Flight and Crew Schedule Statistics,
 Crew mail (badge count in case of unread messages) and
 eCrew menu. All the options of eCrew available on app as well (Check In, Days Off
Request, Reports etc.).

My Schedule

Pull-to-refresh the schedule

eCrew app Menu
Tap to convert in UTC/Local
Tap to load the previous times
published schedule period
Day indicators (i.e. Memo,
Scroll to the bottom of the Pre-assignment, etc.)
list to load next schedule.
period Duty colors

Reporting time is
displayed on top of the tile Swipe left on a tile to check
 Duty details (if a duty tile)
Next displays the duties  Willing to Fly (subject on
(ground, training or flights) assigned code)

The times will be in red if

they’re actual or estimated Duty indicators (i.e.
times on the flight Memo, Training indicator,
Positioning)
The Check Out time (if
applicable) is displayed on
the bottom of the tile
displays
Next duty details. Tap on it
Red bar indicates that to check in on your duty (if
there is a schedule applicable)
change on that day

Swipe left to Tab bar

Confirm it (single or all
changes)

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 Duty Details

Flight Number
Departure date

Tap on Departure or Arrival

Airport to check airport details
Expected or Actual PAX on
board
Schedule times (STD/STA) in
UTC (Z) and Local (L). PAX Load Factor applies only
to Actual Passengers on board
In case that the schedule is
converted into Local, then
times in UTC (Z) will be Flight map including the block
displayed in parenthesis hours and distance

Total number of crew on

Crew details board
 Crew photo with the
Tap and see the
training indicator or
operating/deadheading crew
positioning code (if exist)
 Name
 ID
Send an sms or chat via any
 Position chat app installed on your
 Maximum FDP device

Tap on a crew to expand the

contact details.

Tap on the contact details to

call, send email or navigate

View/navigate to the crew

address accessing the installed
map app

Initials-avatar is intended to
be a "default" avatar when an
actual image is not present Tap and read the Memos of
the flight

Swipe left and right to

navigate through the flights
and/or ground duties

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 Hotel Details

Details are more user friendly providing better view

and access to the crewmembers.

They can tap on their hotel and view further

information from the hotel information screen.

Contact details and Check In/Out times

Tap and call or send email or navigate to it using
their default navigation software

Pick Up details
Transport company and the pick up times from
Airport to Hotel and back

Booking Reference
When a hotel is booked and a reservation number
added on the record then it will be displayed to the
crew

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 Flight Info

Check the Airline’s flight schedule of a selected day based on several selections.

The Flight Criteria available to the eCrew app will be the same as that on the eCrew portal.

Flight selection filters Flight Info list Flight Details

The filters can be accessed by The list is sorted by STD Tap on a flight to see details and
tapping on filter button on the top who is operating the flight.
right corner of the screen Every tile displays the flight
number in blue, the AC Tap on the Crew tile and a list with
registration, AC type and the the operating crew will be
itinerary with the STD/STA displayed.

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Statistics

This option provides statistics related to your schedule from the end of the current published
schedule and one year back.

Flight Schedule Statistics Crew Schedule Statistics

Provides totals for Block, FDP times, Landings, The statistics available are related the
Takeoffs, Sectors and more. All totals are following: Off Days, Leave, Stand by, Sick,
based on actual times with the exception of the Training,
Current month selection.
The initial screen will display all duty types for
The initial screen will display statistics for the the previous year by default. By selecting one
last 30 days by default. By selecting one of the of the options from the drop list, the calendar
options from the drop list, the related statistics will display all codes related to the selection
will be displayed. made.

Note: Radiation (MicroSv or MilliSv) totals will Below the calendar is a description of each of
only be displayed if your airline tracks cosmic the codes related to your selection as well as a
radiation totals. total.

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Crew Mail

The 4th option of the tab bar is the Crew mail where the crew can communicate with the Crewing
Departments (the recipient list is subject to the settings).

According to the Airline’s settings the related options (Inbox or Sent) will be visible or not.

Inbox
Check all the messages from crewing.
Badge Count reflects all unread
messages

Favorites
A list with all the favorite messages.

Sent
Check all the messages sent to crewing

Trash
Deleted messages

New message
Tap on the button to send a new message

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Inbox

A list with all the messages from Crewing will be available with indicators for attached documents,
if the message needs to be acknowledged or for Favorite messages.

Unread Messages
Display unread emails in bold text and a blue dot.
The unread messages will always be on the top of the list

Mass Delete
Tap on Edit > Select all or select the required mail
and Delete

Must Acknowledge
Swipe left or tap on the message to read and
acknowledge it

Acknowledged
A “must acknowledge” messages has been
acknowledged by the crew

Attachment
There is a file attached on the message. Tap on
the message to check the attachment

Favorite
To designate a message as a favorite, swipe left
and tap on the Favorite button.

To remove the Favorite status from a message,

swipe left and tap on Remove buttons

New message
Tap on the button to send a new message

Note:
Swipe left to delete a single message

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Sent

All the messages sent by the crew will be listed on this screen regardless of the recipient.

The crew will be able to tap on a message and amend and re-send or even delete it.

Mass Delete
Tap on Edit > Select all or select the required mails
and Delete

Locked
The recipient read the message; hence it cannot be
amended.

Unlocked
The message can be amended and re-sent.

New message
Tap on the button to send a new message

Note:
Swipe left to delete a single message

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Favorites Trash New Message
Favorite messages appear at The deleted message(s) from Tap on To to select a
the Favorite Mailbox list to be inbox or Sent folders will recipient.
easily accessible. initially be put into the Trash
folder. Max 120 characters
Only an incoming message
can be designated as favorite. The message(s) will only be To include a link in any
permanently deleted if it will be message, just type or paste
deleted or emptied from the the full URL into the message
Trash folder

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eCrew Menu

eCrew menu has been redesigned with the crew User Experience at the forefront.

Benefits of the new eCrew menu:

 Better re-grouped options
 More pragmatic to facilitate navigation
 Familiar structure
 User-friendly language

Tap on the “more” button to access the eCrew

options available to app.

Notification Badge
Notification badge appears on the tab bar
(more button) and next to the associated
option (i.e. Pre Check In, Check In or Check
Out) if available

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My Schedule

Fit/Unfit for Duty

Some airlines allow Crew to report ‘Unfit’ or ‘Fit’ for a duty period through eCrew. Access the
eCrew menu > Fit/Unfit for Duty and select the respective option (i.e. Fit or Unfit).

Unfit for duty Fit for Duty Fit/Unfit History

To report sick for duty, select When the Crew are ready to Tap on the ‘history’
the “Un-fit” option, select the return to duty, if required by button to check
last day of the period that crew the airline, they may report fit when and on
will be off for and then tap on by selecting the “Fit” option which duty Fit or
the “I’m Unfit” button. and tap on the “I’m fit for Duty” Unfit was reported.
button.

Note: By default, the date For reference purposes, the

displayed in the date system will automatically
selection window will reflect display the information of
the next duty period that the their next duty.
Crewmember may report
sick for.

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PreCheck In

In the “Crew Check-In General Settings” (AIMS 4.5.15 option) | Check-in Advanced Notice tab,
there is a provision to indicate how far in advance a crewmember must confirm PreCheck-in.

The Crew have a window of 24 hours prior the STD of the first leg of the pairing assigned on their
schedule up until the time defined in the related field (option 4.5.15). Otherwise the crew will be
considered “LATE” by the system.

The Crew can define themselves as PreChecked-in via the eCrew app by accessing the eCrew
Menu (more button) and tapping on the “PreCheck in” button accordingly.

.
Check In
(only available with the Advanced Crew Check in/out add on module)

Once crew log into the app through the designated IPs,
they will be able to check in either by tapping the Next
Duty Countdown widget or via the Check In option
through the eCrew Menu.

The Check In process will automatically commence and

the related duty information will be displayed including:

 Duty details. Tap on the tile to check Flight details,

A/C Type, A/C Registration, Departure Stand,
Passengers number) and/or swipe left to check
totals of block, duty time etc.
 Other Crew (Crew and Contact details, green check
for already checked in crew)
 Validity of Expiry dates
 Unread Messages from Crewing to crew
 Reports (subject to configuration from AIMS
Administrator).

The Check-In process will be completed once the crew

tap on the Confirm button.

Note: In addition to the validity of the Expiry Codes, the

crew will be informed about the expiry codes which are
about to expire and/or have already expired (as per the
settings of AIMS 4.11.1 option eCrew Configuration).

When the crew will be checked in, they will be able to

download and print the available pre-defined reports (i.e.
Crew Briefing Report, Crew Dispatch Report, Personal
Crew Schedule, Journey Log, Flight Plan etc.)

The reports will be available to the crewmember even

after the check-in process.

.
Late Reasons

The eCrew app respects the settings of “Late

Reasons” as well.

When crew access the eCrew app and intend to

check-in whilst being late for their duty, the system will
require a pre-defined late reason to be selected along
with a free text late reason to be inserted by the crew
members (min 10 characters).

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Check Out

Depending on the airline’s Settings in eCrew

Configuration (option 4.11.1) | “Options released to the
Crew” tab, the crew can check-out from their duty either
by logging in through the designated IPs or from their
Home/Hotel.

The Check-Out can be performed by accessing the

Menu of the eCrew app and by tapping on the Check
Out button.

During the Check-Out process, crew will also be

advised about the Next Duty, Validity of the Expiry
dates, Crew Mail etc.

Check Out Report

Once the Check Out is completed and in the event of a

Discretion Duty, the crew will be able to download the
related report by tapping on the “Discretion Report”
button.

The report will be available to the crewmember even

after the check-out process.

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Schedule Bidding and Request

Day Off Requests

This option allows crew to enter a request for a ‘Day(s) Off’ starting on the first day after the
published date and forward…, up to a year in advance.

Note: The requests made here are only requests and are not considered approved until
confirmed by the Crewing Department.

My Day Off Requests Overview of my Group’s Request

To request a single day off, tap on the desired Tap on the button on the bottom of the screen
day (the day turns green) and press Save. to view requests made by other Crew in the
same base, position and aircraft type.
A requested “Day Off’ may be deleted by
tapping on the desired day (cell without
highlighted color) and then pressing Save.
Once the Save button is tapped, an alert will
appear prompting you to verify the changes.

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Vacation Bidding

The amount and type of leave displayed is subject to the settings enabled by the Airline

My Vacation Days Overview of my Group’s Request

To request a single or a group of Leave days, Tap on the button on the bottom of the screen
tap on the desired day(s), the day(s) turns to view requests made by other Crew in the
green, and press Save. same base, position and aircraft type.

A requested ‘Leave’ may be deleted by tapping

on the desired day (cell without highlighted
color) and then pressing Save. Once the Save
button is tapped, an alert will appear prompting
you to verify the changes.

The summary is taken from the first day after

the ‘Published’ roster date and brought forward
one year.

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Training

Training and Other Expiry Dates

This option will provide crew personal expiry information for

each type of training required.

Tap on a tile to check more details like Last Done, Base

and/or Grace Month if applied and Next Planned (if any).

Training History

Check the training history within a period of 3 years back with

the most recent training undertaken displayed first.

Filters are helpful for a more targeted inquiry.

Ability to search for a specific training event within the list.

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Journey Log Entry

For airlines with the Pilot-Entered Journey Log add-on module, the crew can easily access JL app
via the eCrew menu.

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My Airline’s Network

Airport Information

Access the option to check details (i.e. UTC times, memo, airport agents, hotels) of an airport
stored on the Airport Database. Under each airport, a list of all recoded Hotels, Airport agents and
Transport companies will be displayed.

The agent type available to eCrew is controlled via the eCrew Configuration screen | eCrew app
tab.

Airport List Airport Details

The airport list is in alphabetical order. Crew’s Tap on an agent tile or hotel to check the
base is always on top of the list. details.

Search by airport code, name or country. Filter the list of the agents by tapping on
the button
Tap on the airport tile to check the details.
Tap on the bell icon to read the memo
(airport or agent)

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Reports

All the available reports to eCrew are listed under this option. Tap on the report, enter the
selections and tap <Go> to run the report.

There is a provision to save the file locally or even for it to be sent via email etc.